- 41.9LEGITIMACY SCORE
- 43.4SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
DW VMAX App Complaints & User Negative Comments 2024
DW VMAX app received 56 complaints, negative comments and reviews by users. Have you ever had a bad experience using DW VMAX? Can you share your negative thoughts about dw vmax?
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DW VMAX for Negative User Reviews
✓ Does not work on iPhoneCannot connect to cameras. Useless!.Version: 3.7.0
✓ Video Playback on IPhoneUnable to control the playback of footage. Please fix bugs in App..Version: 3.7.0
✓ Stopped working after updateCan no longer view my cameras after this last update.... What's going on?.Version: 3.2.0
✓ Really????The number for tech support on your app is just a whole bunch of BS offers for auto insurance, life insurance, road side assistance, and other bull. We can’t even pull up past footage from yesterday; we had an incident we need to see and we can’t even speak with someone to get assistance. Switching companies..Version: 3.7.0
✓ Stopped working ! ! !Worked great the previous version! i updated it now and it won't workat all !!!.Version: 3.5.9
✓ IPhone 7 FAIL!Working fine on is iPhone 5 but won't load streaming video on iPhone 7!! Please fix ASAP!!.Version: 3.7.0
✓ Stay Away!!This app is absolute trash x 20. It never works and looks like it was one of the first apps to ever be made and never updated. Don’t waste your time..Version: 3.7.0
✓ App won't work away from my houseNo matter where I go it won't work. Please fix this crap..Version: 3.7.0
✓ Not working after updateAs usual the app in not working after every update like yesterday it is not showing that it saves the info I put and the icon of the place name is invisible my operation system is IOS 8.4.Version: 3.5.9
✓ AnnoyedStopped working, needs an update ASAP.Version: 3.7.0
✓ DisplayIt would be nice if when you set the app to display only 4 channels, it would stay that way even once you close the app and re-open it..Version: 3.6.0
✓ Way to go!!! NotWorked great until last update. Now it is useless. Great work!!!.Version: 3.2.0
✓ Doesn’t work anymoreForce closes right away. Total waste Not compatible with iOS 13 at all.Version: 3.7.0
✓ Broke with ios17App seems abandoned by original developers. This has never been the best iOS app but the latest IOS 17 means the app has to be restarted with each attempt to access my cameras..Version: 3.7.0
✓ BrokenFor multiple versions now it is impossible to connect to VMAX16..Version: 3.6.5
✓ Pinch to zoom???Will this app ever offer pinch to zoom? Been using this app for years hoping for this in an update..Version: 3.7.0
✓ App not workingMy app not working please fix. Cameras won’t come up.Version: 3.7.0
✓ How about an updateHow about we get a update in the last 2 years!!.Version: 3.7.0
✓ Worst live camera app everLiterally this is one of the LEAST user-friendly apps I've ever seen. Nothing works on the app and clicking on different screens is next to impossible. You cannot use the app to do anything it's supposed to do. Would not recommend to anyone.Version: 3.7.0
✓ Doesn't always workThe app doesn't always work and you have to completely close out the app to update the video streaming. Please update the app to work better.Version: 3.7.0
✓ Does not Work CurrentlyThis application is only semi-reliable. Have been using this for over 2 years. Didn't have many issues at first, and for a good 1.5 years, it's been working well. It was until my DynDNS account expired, so i re-registered, and when I tried to input it into the settings on the phone, did not work, and still wont work. I've been looking into troubleshooting this for 2 weeks, and others are saying that an update has made the app lose it's functionality, and Digital Watchdog has been no help so far..Version: 3.6.4
✓ What the hell is up with this!!!Have no access to cameras since update, updates are suppose to resolve issues not create issues!.Version: 3.2.0
✓ Terrible!!!!!Has not worked on iPhone or iPad for several months. Today my dog nearly drowned in the pool and I needed to be able to look at footage and see how it happened and how long he was under water!!! Shame on you guys!!!!!!!! Look at all these complaints!.Version: 3.7.0
✓ TERRIBLE APPI agree with most of the 1 and 2 star reviews so I won’t reiterate the issues here. However, I will comment on the 5 star review from “Bigsmoke420” whom states “ Upon getting in touch with my team they had informed me that I had been given some misinformation regarding the proper setup of the software…”. Users such as me don’t have “teams” to assist them with the app nor should the app require a team to get right which, based on your review, seems that even with a team you couldn’t get it right, at least at the outset. By the way, based on the Version History, the app hasn’t been update for 4 years at the time of writing this review so not surprising the app has issues and lacks features such as pinch-to-zoom. Rating: 1 star..Version: 3.7.0
✓ App not working since latest releaseWorked great before this latest update. Now nothing!.Version: 3.5.9
✓ APP NOT WORKING ON IPAD AIR2 HELPPlease fix ASAP.Version: 3.7.0
✓ Hate it!The most pathetic app I have experienced. Does not open with new iOS update! Rewind is horrific. Cavemen had better tools then this..Version: 3.7.0
✓ Needs updating and/or iOS support.The app will not open with the new iOS update..Version: 3.7.0
✓ GarbageYou call this an app, it’s 2020 this would have been barely acceptable 5 years ago. Arlo, dropcam are inexpensive products with 100x better user interface. Just try looking through old footage with this thing. Cmon guys get to work, don’t want to replace my whole system over this..Version: 3.7.0
✓ DNS not working any longerDNS connection doesn’t work anymore after last App update..Version: 3.7.0
✓ Stoped working!!!Worked great before I updated it now it won't work at all!!.Version: 3.2.0
✓ GarbageAbsolutely the worst app in 2022! It looks like it was made for a iphone 4s.Version: 3.7.0
✓ Problem in new upgradeMade the mistake of hitting update all while I was traveling and knocked off all access to my cameras. I kept thinking that it was me and that the access codes were not correct. Was shocked when I returned from trip and the iPad, which I did not take and did not update, worked perfectly. Spent another half hour making sure all access entries were correct and reinstalled the app and it still was not working. Was relieved that others had the same problem as I thought I would have to call my security camera person who bills by the hour as well as travel time. How frustrating that there is a bug in the new app. Possibly the designer was fired from apple..Version: 3.2.0
✓ Can't connect externallyDoesn't connect properly so that you can view external to your network!.Version: 3.6.4
✓ Still does not search, useless!I was so excited after all these years to see if DWD really fixed this app. Nope, it is still completely broken and will only show live footage. You still can’t search for an event at a certain hour or date. Totally useless for surveillance..Version: 3.7.0
✓ Password incorrectI’ve been using the app for several years it’s not the greatest app, but starting about a month ago when I launch the app it says the password is incorrect. I have three or four devices they all say the same thing I have not changed my password. some thing else has changed..Version: 3.7.0
✓ App does not work on iPhone through C-Spire phone companyHello, I have had this problem for a while and it has persisted through all the updates. I work for a security company and need the app to check on the security systems we put in. My boss who has a iPhone through AT&T works no problem, but when I try to use it on my iPhone through C Spire it just continuously has the dots spinning around in the center of the screen as if it's still loading. The app works when my phone is hooked up to wifi, but not when using just cellular data. Please fix this. It is urgent.Version: 3.6.0
✓ Who tested the updated app before releasing it?The latest update appears to work on the iPad, but not on the iPhone. Come on guys please get your act together and get this fixed now! How about addressing this issue on your websites support section. There appears to be only silence there! This app used to do exacting what it designed to do. Not anymore! I left this email for their Customer Support Director on there website this AM. I suggest that everyone who has been affected by this issue do the same: I called your technical support department yesterday regarding the fact that after you released an update to your iPhone app last week my cameras went silent on my iPhone. I was told that there would be a new update posted yesterday afternoon. There was no update as promised; and, there is no mention of the issues your customers are facing with this most recent update. I find it hard to believe that you have not taken an active approach to keep your customers appraised of this situation on your website..Version: 3.2.1
✓ Upgrade works, but lost nice featuresAfter upgrading, every site connects and works. But I sure miss the swipe left or right to bring up the next camera. Not only was that 'flashy', it made scrolling through images easier. This new version is slow on my iphone4. Now off to check and see if they put in the playback speed indicator when watching recordings.... Nope. Playback all but dead on this version with no intuitive controls for Play direction and speed control. Sad..Version: 2.0
✓ Joh KathWatchdog app was working find until last update in March 2020 I have it on Mu iPhone and tablet;problem I have internet connection on house monitor, everything fine,but when I past my house camera not working -like no internet.i called slomin and Best Buy’s can’t find anything wrong-I even deleted app and reinstall = still can no figure out problem.Version: 3.7.0
✓ Terrible App.Probably the worst app I have installed on my iPhone. It makes me regret buying their camera system at all. The app is not intuitive and has so many bugs it’s absurd. It’s difficult to search your camera’s history too, which should be a basic working feature. Will certainly never buy another DW product again..Version: 3.7.0
✓ HorribleWon’t let me open the app. Trash!.Version: 3.7.0
✓ Nice going guys?????What's wrong with you guys. This is the only app I actually NEED.... It was flawless. And now after your great update it went to hell. Come on guys-- I expected more from you.Version: 3.5.4
✓ UserLast update wiped out all our IPhone coverage . Not impressed !!.Version: 3.2.0
✓ Won’t open after Apple upgradeThis 1990’s program won’t even open now.Version: 3.7.0
✓ Needs updatingWe currently have 4 locations to view but we can only view 2 of them. Please fix!!.Version: 3.7.0
✓ Stopped workingCan't see cameras anymore and after re-install nothing is working ... Not impressed, time to move on?.Version: 3.2.1
✓ Terrible AppThe app rarely ever works. The software on the desktop isn't much better. When I do get the app to work it won’t the next time I try to use it..Version: 3.7.0
✓ Please update!I rely on this app. Please update!.Version: 3.7.0
✓ Update crashed appApp not working on iPhone!.Version: 3.7.0
✓ Not working!!!!!!Updated new version!!!! it won't work now!!!!!.Version: 3.5.9
✓ Was happyI thought this was great and was a deciding feature to change systems. Did my upgrade a week ago and now does not work at all. Any idea how to restore it without the fees of a company tech?.Version: 3.2.1
✓ App not workingMy phone has a software update and now this app won’t work to view my business. Please advise.Version: 3.7.0
✓ What happened?Downloaded the new app, lost everything, why would they do that, is someone working on fixing it, do they care?.Version: 3.2.1
✓ Worst appThis app is trash. When my wife and go to play back our video, it hardly ever works. If you get it to work it’s 50/50 on whether or not you can control the video at all. Complete garbage..Version: 3.7.0
✓ CrashNew IOS isn’t compatible. Doesn’t work at all..Version: 3.7.0
🙂 DW VMAX Positive Reviews
DW VMAX works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact DW VMAX.
⛔ DW VMAX Problems
