- 39.9LEGITIMACY SCORE
- 40.4SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
VMAX Plus™ App Complaints & User Negative Comments 2024
VMAX Plus™ app received 17 complaints, negative comments and reviews by users. Have you ever had a bad experience using VMAX Plus™? Can you share your negative thoughts about vmax plus™?
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VMAX Plus™ for Negative User Reviews
✓ CrashesWhen trying to view a single camera the app crashes..Version: 1.0.2
✓ Oh goshLatest update killed everything, doesn’t work at all. See ya!.Version: 1.2.7
✓ UnpredictableLocks up frequently especially when try to view single camera..Version: 1.0.2
✓ Tech support rudeApp was working fine then had a connect fail message for 3 days. (Hard wired unit working correctly) Called tech support and they refused to help me saying I needed to talk to my installer. Hello!!! The problem is with the app not connecting... Waiting to hear back from installer..Version: 1.2.9
✓ Clunky!!!This app is horrible! Why spend money on a Digital Watchdog when this is how you view it? No sliding timeline!! Playback is almost impossible! This app needs improvement!!! Why has there been no updates?.Version: 1.2.9
✓ Not user friendlyPoor info on how to use the app. And not user friendly..Version: 1.2.9
✓ Great cameras, terrible appApp is awful. Cannot view the event list unless I am at the site. App freezes and quits all of the time. App is SLOW to respond IF you can get it to work. We paid a ton of money to have the system installed.... They should have a decent app for the user!.Version: 1.2.6
✓ SlowCrashes almost every time you try to open it and view cameras. It takes about 5 tries before feed is able to load..Version: 1.0.2
✓ Horrible programSave yourself the aggravation. This app doesn’t work. The people that installed it can’t fix it. Keeps failing. The recorder doesn’t record. Now we’re stuck with a waste of money spent. ;(. What a shame!!.Version: 1.2.9
✓ HorribleThis app is overly slow, full of bugs, drains the phone battery and is less than user friendly. It surprises me that in the age of today, with the hundreds of surveillance products and apps on the market that this is what was launched. This poorly designed app is enough not to recommend the DW brand..Version: 1.0.2
✓ Vod search Can not playbackCan not playback.Version: 1.0.2
✓ Can’t Set Sensitivity ProperlyI have had my installer back several times to try to get the sensitivity set so it doesn’t give 500 notifications a day. The NVR is now set at 10 (lowest) sensitivity and it still goes off all the time for no apparent reason. On one camera, at 10 it doesn’t pick up a person walking by, but other times it triggers for no reason that I can see. Do yourself a favor and avoid this company. Paid a lot of money and it is just simply a horses@&t system. We have a Ring camera by our front door and it works better on motion than the DW..Version: 1.2.7
✓ Works intermittently and not wellNever working when you need it.Version: 1.2.9
✓ Worst app everSkip this and get the best cam. This thing freezes up and barely works. When it does work the interface is confusing and frustrating to use. To look up things that happened you have to slowly rewind through hours of footage, unlike with the nest app where you can skip to events where the camera detected noise or movement..Version: 1.0.2
✓ Improved New FeaturesAfter enduring the limited features of this app for so long, its nice to finally see some updates. The ability to see in different modes, the added mic feature and layout options are all welcome improvements. I was hoping to see the VOD time advance feature improved. The choices of 1 min, 1 hour, 1 day means when scanning through you have to hit the advance (or reverse) button up to 60 times between the 1 min and 1 hour buttons. It would be so much easier if a 10 min button were added. The real estate exists..Version: 2.0
✓ VOD crashesCan view live only. Can’t view recordings. Please fix.Version: 1.2.9
✓ TerribleHas a great view when it decides to work. Just closes out randomly or will not load at all..Version: 1.2.9
🙂 VMAX Plus™ Positive Reviews
VMAX Plus™ works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact VMAX Plus™.
⛔ VMAX Plus™ Problems