Luminos Negative Reviews

Luminos App Complaints & User Negative Comments 2024

Luminos app received 10 complaints, negative comments and reviews by users. Have you ever had a bad experience using Luminos? Can you share your negative thoughts about luminos?

Luminos for Negative User Reviews

✓ Where are the instructions?This is one of the most beautiful programs that I have seen. It would be nice to have better instructions. Flying around in space is fun, but better instructions would help me enjoy it more..SCRebel2017Version: 9.9.7

✓ Really bad interfaceThis app gets 2 stars because it is, when you get it to work, really cool. If I were to rate this app based on the user interface I would give it less than 1 star. Simply put, the user interface is garbage. Too hard to use and an accidental tap will focus on a star or some other object and you have spend a few minutes clearing the mistake. One of the coolest features is the motion control. Simply point your device at the sky to figure out what star you are looking for. The problem is activating the motion control. I have been poking around for about an hour, still can't remember how to find it. Maybe it's no longer part of the app? Wish I could get a refund..Jgag123Version: 9.3

✓ I didn’t order this appI have no idea how this app got on my phone. First thing I knew about it was when I received the email receipt. While looking around the app, I noticed that tapping the home button never worked- instead it thought I had selected some obscure star that happened to be right next to the home button. Can you tell me how to give this app back and get a refund? Has anyone else had this app appear on their phone WITHOUT ORDERING IT? I was wondering if I got hacked or something because I don’t have kids and my wife does not use my phone. The ONLY way the purchase could have occurred would be perhaps a caffeine induced double tap while perusing the app on the App Store or a side effect of an ulnar nerve problem that makes two of my fingers numb. Anyway, I’ve had it way too long for any attempt to get a refund , plus I’ve used it. No biggie, I pay more for a bottle of wine, and the wine is gone after one use! Thanks for the reply..I'd rather walk or even crawlVersion: 9.8.4

✓ Bait and switchI paid for Luminos and now the developer is switching to a subscription model. I understand a developer wanting a continuing revenue stream, but this developer is moving features behind the paywall that I along with every other purchaser of Luminos already paid for already. That is not fair. We paid to purchase this app and are now being told “whoops the features you contracted for are now only available if you subscribe and pay continuously”. It would be understandable if the developer was providing only new features behind the subscription paywall, but that is not what is happening here. The developer is taking features like “orbit” and “land” that were included in our original purchase, and moving them behind the subscription paywall. That is unacceptable. Everyone who purchased Luminos should give the new app one star ratings until the developers rectify these issues..Kxh100Version: 9.9.12

✓ Not greatA slow moving app and not as good as Skyguide. Very poor value for money.ShotboltVersion: 9.3

✓ The bestThe only app you need.CarlptVersion: 9.9.12

✓ Bait and SwitchThis is a good app. However, I bought it (it wasn’t cheap) because the developer said in his description that people shouldn’t have to constantly pay to upgrade. Now he’s going to a monthly fee system. That’s changing the rules in the middle of the game. I honestly feel like he lied and I will be moving to another app. There’s lots of really good astronomy apps to use. The developer has said he doesn’t owe anyone an app for life, but he sold the app with the assurance of continued support. I guess personal integrity isn’t as important as cash flow..BAG61Version: 9.9.12

✓ Search problemsWhy do I get no results when I search for such commonly known objects as the Large Magellanic Cloud (and various others)? And why is there no message when there are no search results? It gives the appearance of not doing anything. For the price, I had hoped to at least find some of these items that are findable in much cheaper or free apps. The User Guide should also be more detailed..Kevin_in_csVersion: 9.9.7

✓ OkBut seems hard to get back to where it is , as seems to be unclear how to set screen back to zero so to speak for quick gazing etc needs an easy way to reset screen to where you are as it seems to stick on last destination :(.Richard C.CVersion: 9.9.7

✓ Update erased mount infoI made the mistake of updating to the cloud storage version before taking my AP mount into the field with my iPhone 8+ running ios13. It erased all the saved IP/port etc info for the network connection and I didn’t have the info with me. The only reason I use this rather than Sky Safari is the superior mount support, so this poor experience (no QA/attention to detail?) left me disappointed enough that I will not be recommending it.DiamantineVersion: 9.9.1

Luminos works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Luminos.