Better Homes and Gardens App Negative ReviewsMeredith Corporation

Better Homes And Gardens Negative Reviews

4.6
4.64875 star

Total 93 Negative Reviews

Better Homes and Gardens App Complaints & User Negative Comments 2024

Better Homes and Gardens app received 93 complaints, negative comments and reviews by users. Have you ever had a bad experience using Better Homes and Gardens? Can you share your negative thoughts about better homes and gardens?

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Better Homes and Gardens for Negative User Reviews

Lots of problemsBummer! I looked forward to buying a subscription for my iPad. But after checking out one issue, there are too many problems for me to buy any more issues. Your developer needs to check out Martha Stewart magazines for iPad. First big thing, we are used to looking at a magazine in portrait format, not landscape. When it is portrait, more of the page is on screen, makes for less scrolling. And you need to do a lot of work in the videos. The one showing how to handle a turkey is laughable. Sorry, but Im being kind making that comment. Again, check out Martha Stewart Living for iPad, you will see how the App should work. Hope your developer will do some research and fix this App. I would love to buy more issues as soon as the App is fixed. Billie.Version: 2.0

Great Look and Feel - Terrible PriceLove BHG magazine, and now that it has come to the iPad, it looks great. Love being able to access the content wherever I am without having to carry around, and eventually toss or recycle, the paper version. Unfortunately, at $3.99 per issue, it is not feasible to purchase a digital version of this magazine. There is no way I am paying that much per issue when I can still get the paper version for $12 per year. Are they kidding on their prices? For real? This is just one example of a really potentially great and awesome transition from paper to digital, but they have got to address the price gouging. Just because we can afford an iPad doesn't mean we will support the ridiculous $3.99 per issue magazine!.Version: 1.3

UselessI thought this was an app - it’s not. It’s just links to buy issues of their magazine. I don’t need an app to do that..Version: 5.6.4

ReviewIt was not FREE! It was definitely misleading. Now I can't even delete the darn app..Version: 2.0

Impossible to download magazinesI struggle to download magazines every time i open the app. Spinning wheel and i never get anything. Love the magazine, just wish the app worked..Version: 5.9.0

The worst app ever!!!If I could give this a ZERO rating I would have in an instance. Since the purchase of the magazine on my iPad I've spent more time trying to fix all the bug issues, unable to install issues, missing pages issues, freezing issues, and the list goes on. The customer service is the WORST. Nothing gets on your nerve like when the customer service does not offer any intelligent help but canned email answer as stupid as 'please connect to a strong wifi connection'. How is it possible that out of the 65 apps on my iPad that require periodic updates Better Homes and Gardens is the only one with a truckload of problems? And today, after two and a half weeks of sporadic emails, Better Homes and Gardens emailed that I should contact iTunes for support! I'm deleting this useless, crappy app, and never ever will buy another paper copy of the magazine..Version: 2.11

Not the Aussie mag!Check carefully what you're buying - this is NOT the Australian magazine. While the articles are still somewhat interesting, it's a bit pointless since the gardening advice & retail information is basically useless. Should have read the reviews first - buyer beware..Version: 2.1

Pinterest upload doesn’t workWay too many adverts! Pinning to Pinterest doesn’t work, which is annoying. Some great recipes, except as an Australian there are no English vegetable or fruit names. Enjoyable, but won’t renew subscription..Version: 2.24

Very disappointedI thought this subscription was for the Australian one but it is the American one that has come up, and I can't get into that. What is going on?.Version: 2.1

BlurredOnly half the issue loaded clearly... The rest is blurry and I can't seem to get it fixed. Very disappointed ... Needs to be corrected. Sorry I purchased..Version: 2.1

Remember to read the description before you purchaseWell not to be smart if you read the blurb you would quit clearly see that it's not the Aussie version. Got me to but only cause I didn't read the blurb myself. For a sepo mag it's not to bad, it's along the same lines as ours but absolutely Sepo, still I think it's a good purchase cause there's a lot of ideas in the mag. So out of 10, 7.5, Remember to read the description before you purchase.Version: 2.0

Can this get any worse ?Oh perfect. Not only was I tricked into buying a US subscription, ever since the update I can no longer access the store OR my library of already downloaded issues. This is ridiculous and pathetic..Version: 2.1

Cannot download new issueHave followed all directions both through App Store and through BH&G app. Reinstalled, Restored Purchases etc but still cannot download latest issue (March 2022). Renewed 6 month subscription in January. What is a subscriber supposed to do? When it worked, it worked well. Enjoyed reading the mags through the app. Now? I can’t even GET the new issues I paid for!.Version: 5.9.4

CountryNot happy only discovered that this isn't Australian until I downloaded subscription Also trying to access new issue but cannot access any yet not happy at all.Version: 2.1

MrsLike others, I purchased the year's sub believing I was getting the Australian version. I was able to view one month's mag - and I liked it. However, now I can't access the new digital version. I've tried to contact them but they will only accept American zip codes on their enquiry form! How come if they are able to pop up, offering the mag for sale all over the world, that they can't provide support for the problems that arise? Can someone please help?.Version: 2.2

I agree with the othersI'm similarly caught. It said it was free but now they're saying they'll charge me until I cancel but there's no way to cancel. All it tells you is how to subscribe. Even help doesn't tell you unless you enter your subscription details. As I never wanted a subscription I'm not giving them any more details. By the way, I don't like the magazine either. So be very, very careful. I'll post again if I manage to cancel..Version: 2.14

Doesn't work for print subscribersI've been corresponding back and forth with their customer support to try to determine why I can get access to the digital editions as a print subscriber and their assistance has been useless. I will not be renewing my subscription!.Version: 2.0

No supportI subscribed to this magazine and after updating my iPad all the data were gone and there is no absolute support for recovering your password. When I type in mt iTunes account and password it does not allow me. Why do you need to open a whole new account when you can just integrate in your iTunes account. Fix.Version: 2.2

NOT AUST VERSIONYep - it is probably my own fault, however I bought this thinking it was Aussie edition - it was listed with AUST gourmet traveller, AUST women's weekly and a few other AUST mags. I too am disappointed that it wasn't made clear anywhere on the listing which edition it was. Given the ambiguity of the listing i feel it would be good customer service if the powers that be were able to offer changeover subscription to the Aussie version (I suppose this is only possible of the magazines are published by the same company - Rupert? ...Rupert? Are you out there Rupert?).Version: 2.0

Very sneakyJudging by the 100% of reviews, no-one is happy they got stung by this mob in thinking that the magazine was Australian. Time always allows good people to get even. And I bet NO-ONE renews their subscription. Sneaky people never win in the long run!!!!.Version: 2.0

Another update = more problemsI have been receiving the digital version of BHG since it first started. I think it was the best use of a magazine in digital form to date of all the magazines I subscribe to digitally (and that's quite a few) but with every update it gets worse and worse. I have had to re-subscribe with different email addresses just to log back in and have had to re-download all my past issues a couple of times. Now after the latest update I can not access any of my issues, past or present. I have tried to restore purchases dozens of times and even uninstalled and reinstalled the app. What a way to take a great digital version of a magazine and massacre it. I've also heard that landscape view is gone. I hate reading anything on my iPad that is not in landscape mode. One more thing to hate about the new update!.Version: 2.2

Can’t download !Terrible app! Terrible customer service. Won’t download. Won’t restore iTunes purchases. I signed out as recommended and now the app doesn’t even recognize my id. I updated the app. I can access my old library but such a bummer I can’t access new content!.Version: 6.0.7

I FINALLY got it to work!!!!!!!!!!I've had this app for over a month and have tried to log in as a print subscriber to get the magazines almost on a daily basis. And just like many others here, I tried EVERYTHING! Today, I opened up the app and it failed. I got an odd message that it had not loaded correctly. I got excited, uninstalled the app, shut everything down, and reinstalled the app. I logged in as a first time digital subscriber and it acknowledged me. I logged in using my email and password. There were issues in the library and the magazines in the store were available for download. So if you are a print subscriber and you decided to delete the app and never try again, download it one more time. They may have finally fixed it this time. Oh yeah! The magazine looks pretty cool too..Version: 2.0

NOT HAPPYHere is another unhappy purchaser!!! I too would like a refund!!! I can not find anywhere that it indidcate that this is not the Australian version. As good as the US version may be - it is usless to to us downunder!! Please lets get it marked showing which country it is from - not just what language..Version: 2.0

DisappointedI subscribed to this magazine knowing it was the US version as I loved their website. My subscription worked for 2 months and now I can no longer access it. Tech support have been useless. Lesson learned....waste of money..Version: 2.11

CommentIt is not free as said......Version: 1.2

Not for a quick flipI like the content of this mag in general, however with all the adds I find I like to just flick through a lot of the pages. This is where the issue lays; this app downloads a page at a time as you view them and it takes way too to download! An average of 30 seconds each. Before you assume it's got anything to do with my internet, think again; I subscribe to just about every digital Aus mag and none have the same issue..Version: 2.6

This is the US version, not AustralianLike everyone else who has left a review I have now realized this is the US version, not Australian, and only after I'd paid for a year subscription. Articles are lovely and ideas great but retail and seasonal gardening info is useless to us. Very disappointed indeed. Would like money back or transfer to Aus version please..Version: 2.1

Better Homes??Like so many others totally disappointed to find I have downloaded American version. I want my money back and don't know where to start. Also it is completely user unfriendly!!!.Version: 2.1

Not the Australian versionI wish I had read the reviews. Just bought the subscription for a year only to realize it is the American version of the magazine. Why won't they give the good old Aussie magazine? Feel cheated!!.Version: 2.0

Very frustrating app!Like everyone else, I have had nothing but problems with this app since purchasing a subscription in Dec/2011. Downloaded the first 5 issues but have been unable to download any since. I also live in Canada and the page for app support will not accept my Canadian postal code. Funny---they had no trouble accepting my Canadian money! The last time this happened, Meredith Corp. told me it was the responsibility of iTunes to fix it. This time, iTunes told me to contact BHG. It's a classic case of "passing the buck". Will definitely not be renewing my subscription!.Version: 2.1

Great magazine/ difficult APPI have been unable to download June or July issues No response to support requests.Version: 5.9.0

Gone downhillIn 2017 I began my second annual digital subscription and immediately noticed that changes were made. Specifically, all of the features I previously used and enjoyed have been removed. In my opinion, this now offers absolutely no benefit (other than perhaps saving on paper) to buying the physical magazine. There are no interactive features and the only way to navigate is to flip page after page. I am completely disappointed and annoyed by the changes and have no intention or renewing my subscription again.Had I known ahead of time I wouldn't have re-subscribed..Version: 2.24

Really annoyedI am so angry this is not the Aussie version and it doesn't work I have tried contacting iTunes to report a problem 7 times in the last month and had no response but then what do they care they have my money and I have nothing NOT HAPPY!!!!!.Version: 2.0

AggravatingWhile the pages are nice and navigating is easy, it is almost impossible to download next months issue. Each time it goes through a series of errors and can't recognize your password to log in. Sometimes if you keep trying it will finally come. I wouldn't subscribe again as it is so frustrating. I do like the iPad for other books and magazines. This one is a waste!.Version: 2.1

Very unhappyLike most I was not aware it was the US version and having been trying to cancel for the last 6 weeks to avoid the automatic renewal cost. All attempts to make contact have failed to provide correct information. Apple have let a scammer in and I am not happy.Version: 2.0

Ripoff!When the iPad updated, I lost all of my downloaded digital mags - I have been a print subscriber for over 10 years. I wrote asking for help so I could get them reloaded and told them I wanted to switch to digital only. Well, they switched me all right but now I am told that I can't download my old ones because that account no longer exists and I should have downloaded before I switched - duh, that's what I asked for help with. They didn't tell me up front that I would no longer have access to my old ones. And no, I don't have the print copies any more since I donated to the hospital as I received them since I would be able to get digitally! So if you want to switch - make sure you have all your back copies first!.Version: 2.3

App not freeI downloaded the misnamed FREE Better Homes and Gardens app, which popped up on my iPad. I looked at it, decided as it was a US version, it was not suitable for me. I deleted the app. Now I have been billed for a subscription. I don't want it!!! If I go to the app store it doesn't show that I have BHG installed. If I tried to install the FREE app I'm sure I would be taken down the same path to yet another subscription. There is no support path for Australia. What now BHG????.Version: 2.2

False pretensesA year later I didn't renew my subscription. Why? It's only the US version that is available to the Aust market. Again, why? I wrote two reviews and it still wasn't changed. Oh well. You lose. I would have resubscribed if it was the Aussie version..Version: 2.11

Digital subscriber but I no longer have access to my subscription :(I really loved this app when I first downloaded it. I live overseas and don't have a print subscription so I went for the digital subscription as soon as it became available. About 3 months into my subscription, my husband bought me an iPad 2 for my birthday so I decided to transfer all my magazine apps to the new iPad. Apparently, Better Homes and Garden doesn't restore previously bought issues or subscriptions because it wouldn't let me download any of the issues I own and should have access to. I now have a subscription which I have already paid for another 9 months but no access to them at all. If I want to read the current issue I would have to pay for them again, which I refuse to do. I tried contacting customer service to ask for help but I never heard back from them. Deleting and reinstalling doesn't do anything either. Sadly, I have to give this app 1-star because of this problem. All my other magazines have made smooth transitions to the new iPad and I still have access to my subscriptions and previous issues. How is it that this magazine can't do the same? Please fix this!!!.Version: 2.0

Not happy, Jan!As with many other reviews, I am not happy that this is not the Australian edition of Better Homes. I love the show and the magazine. Can you, or more pertinently, will you, fix this? We would like our money back!.Version: 2.0

Hate it!I can no longer access any of my subscriptions..Version: 2.21

App will not restore purchasesI upgraded my phone and I went to restore purchase and it says restoring purchases but it doesn’t.. 3 issues have come out that I paid for!.Version: 5.9.4

FrustratedI have tried numerous times to read the digital copy, keep filling out the registration and then it indicates there is an error. Tried to contact the company but the form only accepts a zipcode and I live in Canada with a postal code. I have no trouble downloading Vanity Fair and a Canadian magazine. I am not impressed! Grouchy Canuck..Version: 2.1

Disappointing!Disappointed that this is not the Australian version and I have purchased 12 months subscription! OK to read, but seasons are back to front. When is the Aussie version available??.Version: 2.1

Magazines do not download and no supportI have enjoyed my online subscription for the past three years. However, after my subscription renewed this May, I lost access to all previously downloaded magazines and was unable to open or download current magazines. Restore purchases says it works, but no restoration. When I called the magazine, they said subscriptions and subscription problems must be resolved by the Apple Store. However, I cannot find an avenue, site or contact for support services for this subscription. Conclusion: This app does not work. There is no support. Better to subscribe directly from publisher..Version: 5.9.0

Not happy Jan.As others have said this is the American version of the magazine. There are more pages of ads than there are articles. Unfortunately I have paid for a years subscription and probably won't even look at it. Maybe I should've looked closer but there was no mention that it wasn't Australian so maybe that should be made clear for others looking to download this..Version: 2.14

Constantly buffingMy app has been buffing for over a month now ,has the app been discontinued,I miss my app and I have paid for it and would like to now what to do from here. I was wonder if there is any other alternative for this issue. Thank you.Version: 5.7.0

Misleading ...I was disappointed about app because you have to buy the magazine . All you see is the cover... I found it misleading ..Version: 2.0

App is always crashingApp is always crashing and the special issues don't always open..Version: 5.9.8

Can't access digital editions!!!!I have a subscription to the print version of BH&G and was excited to find out I could get the digital edition free on my iPad. I downloaded the BH&G app and then tried to register, but I was just left hanging with a "Please wait while your registration is being completed" message. I finally followed another reviewers suggestion and put in my email & clicked the "Forgot my Password" link. Another password was emailed to me and it worked, but I finally gained access to the app only to find out there are no BH&G editions to look at. The Newsstand app shows the November 2011 BH&G on the shelf, but when I click on it and go to the library….. nothing is there!!!! I have tried signing out and back in again, but still no digital editions to look at. One reviewer said it took 2 days to get the app working - to me that is an app that has way too many bugs to be worth my time..Version: 2.0

App crashes!I purchased a year's subscription and the first download went without a hitch. But I'm now unable to download this month's issue - it crashes every time I try to load it - Help!!.Version: 2.1

I gave upAfter weeks of communicating with their help people, and getting the same answers over and over, I gave up. Apple must have agreed that this app is trash, because they refunded my money..Version: 2.0

DissappointedBought this knowing US version. Payed one year subscription, read one, told new one available but since last update unable to access new, old, anything and app disappeared! Anyone know what is happening?.Version: 2.2

Where in the app does this say it's from the US???Not happy after subscribing thinking its the Australian mag, ohhh blast! And now how do I cancel it?? This magazine has wonderful content but not relevant to our country. Completely useless!!!! To the app developers: Take note, and specify the country where it's from.. :(.Version: 2.1

No Free TrialI submitted a one year subscription with a one month free trial. Could not download the current month’s issue. Instead the app asked me to buy the current month’s issue rather than viewing it for free during the trial period..Version: 5.8.0

DisappointedAs this was advertised with other Australian magazines, it was disappointing to find this was not the Australian version. I have read the other reviews and they are all around this same issue, yet nothing has changed or be done to identify this magazine as the US version. My error that I did not realize this was the US version but disappointing that reviews are not being acted on..Version: 2.0

Expected more from BHGUpdate: I was finally able to sign in and restore all purchases. I'm still rating this "upgrade" as a 1 because you have to download each copy individually which wouldn't be bad if it could be done in the background since it downloads at a snail's pace. BHG- don't do us any more favors with upgrades until you get your act together. ------- I loved having my copies of BHG on my iPad, but I too wish I had read the reviews before upgrading this app. I'm a print subscriber and all of my downloaded issues are now gone and I've tossed my hard copies. I can't even sign in because my password, which hasn't changed, isn't recognized. Adding insult to injury is being told to subscribe or buy when my current subscription doesn't expire until 2013. I thought BHG had resolved this issue after the initial launch. BHG should be ashamed of doing this to their subscribers twice..Version: 2.2

Very unhappyCan't download my subscription . Can't send an email as my postcode isn't accepted. Can't phone helpline as call doesn't go through. I want my subscription OR MY MONEY REFUNDED. This is very poor and I thought this was a reputable company. Don't buy subscriptions online people - you get burned!!!!!.Version: 2.14

Better homes conI'm really disappointed to find that I have bought the American version. The seasons are wrong, the recipes have the American measurements and ingredients. The magazine title should make it clear that it is the American version. Will not be renewing. No stars!.Version: 2.0

Doesn't recognize subscriptionI'm not picky. If i subscribe to a magazine i want to be able to read it. Since the new update it wont recognize my iTunes password even though it clearly works since I'm writing this review..Version: 2.4

Us versionGreat layout and interactive website links, however very disappointing about no information informing its the American version.Version: 2.0

Ripped offThis is not the Australian version. Not happy that I have just wasted my money twice because I also subscribed to another mag for one year with the same result. How do I make sure that the auto renewal doesn't take place next year..Version: 2.1

E issueOk If you just want to receive one issue on a year's subscription. Continuous aggravating endurance to receive subsequent issues. Not worth the time or money. However, the online mag is great - just impossible to access..Version: 2.1

This is not Australian edition!I'm really not happy! just paid for 1 year subscription and discovered this is the American version of this BHG. I didn't bother to read reviews for the first time before i handed money over because I already have high regard already for the Aussie mag. REALLY annoyed. How do I get my money back?.Version: 2.0

Awful, awful, awfulThis is an example of how not to translate a magazine from hard copy to digital. I like BHG, but the iPad version is unusable. It's impossible to access the main menu once you're in the magazine. Tapping on the screen does nothing, even though it's supposed to bring up the menu. Force-quitting/restarting the app does nothing to help. The first and only issue I've been able to read contained resolution issues- some recipe pages were so pixelated they were unreadable. I decided to give the app another shot today after not trying to read it for a few months; now it won't even log me in. I get an authentication error, even after using the "forgot my password" link to recover my password (turns out it was the first one I had tried, after all). Wish I could get my money back..Version: 2.0

Based on the other reviews, just spoke to a BHG Representative...And they said that they are working on getting a yearly subscription setup, and that they are trying to make it free for those who have a subscription. They are hoping later this year that they will have that available. I explained that as our family receives a yearly gift of the printed version, I have no real control over which version we would receive, could they pass that on to the powers that be. So I was transferred many times, and ended up in a CIS manager's lap (poor guy). He told me that the re-work includes a lot of going back to ground zero to connect up all of the information on their end, and making it work with Apple's site (billing etc...). SO, I'm excited about what he was talking about doing, but not so excited about the wait, considering so many magazines are already able to do what we're complaining about. I also told him I would personally LOVE to go back and re-purchase certain issues digitally so I can recycle some of the mess in my home. :D Hope this is a bit informative. Thanks!.Version: 1.2

Doesn't work!I don't know what the problem is, but between development and customer service, they will annoy you on all levels. There is simply no mechanism to get a digital only subscription delivered to your iPad. After two cycles of basically being called out for my stupidity because my BH&G doesn't get delivered like all my other magazines, I've just accepted that I am out the $ for the annual subscription. I know that I don't have to sign in, but what the mental giants at customer service don't seem to realize is that magazines come through the newsstand feature now. So frustrating, but I won't buy the paper version until they resolve this and apologize to all of us who they have insulted..Version: 2.0

How to unsubscribeI have the same problem as I thought it was the Australian version. On the email from iTunes, there is mention of unsubscribing by going to your iTunes Account and undo auto renewal for my monthly subscription. Hope it works and I would not be charged next month. The Australian version is available on the Zinio App. Hope this helps.Version: 2.14

Fix Your App BHG!It's high time you fixed your app BHG! I now have May and June magazines that won't download!.Version: 2.1

Cancel supscripsionI want to cancel my subscripson as its not the Australian version and can't even contact you I do not want this and only just signed up if you could contact me and let me know how the Australian people can get rid of this supscripsion that would be great as I shouldn't be charged for any of the books.Version: 2.2

BEWARE! American VersionAdvertised with other leading Australian magazines to which I subscribe I just purchased a 12 month subscription and downloaded the first edition only to find it is the American version. I want my money back or the Australian version made available!.Version: 2.0

I can’t see the magazineI’m not able to download it says purchase notfound.Version: 5.6.9

Update needed!Wont open the magazine 🤨.Version: 5.8.0

Have Newsweek design your appI had no troubles downloading the app and getting my first online issue. I have been a print subscriber for over 30 years. The issue I did download sits in my iPad newsstand. There is no app icon on my iPad screen and every time I try to reinstall the app, it says it is already installed. If I go to the issue in my newsstand, there is no possible way to get access to new issues. The tech support was useless. This is the worst app I have ever used! When I touch my Newsweek edition in my newsstand, it automatically gives me access to many issues, no problem! I even have the icon on my iPad that takes me to the Better Homes & Gardens web page. I am registered there with a password, but no way to download new issues..Version: 2.0

Downloads errorI’ve tried to send communication through the app, but it doesn’t go through. I’m not able to download any magazines for months. I have an iTunes subscription and signed in with email address. Tried deleting and reinstalling the app several times. My software is up to date on a newer iPad..Version: 5.9.0

DisappointingThis isn't the Australian version I thought it would be - and thinking that I'd just assumed, I went back and looked for anything that would indicate it wasn't but I can't see anything that would tell someone looking to download (and pay for) this app, that it is a particular country's version. Given that the seasons for Australia & America are completely opposite, it's not relevant so my $16 hasn't been well spent..Version: 2.1

Needs serious workStick to reading the actual magazine, the app leaves a lot to be desired. You can't save articles within the app or to another app (Evernote, OneNote, notepad, etc). Not all articles are favorite-able and if you do favorite an article you have to keep that issue, if you delete the issue you lose that fav. So if you're a forever reader kiss your space goodbye. Unable to save recipes. If you select share/print it errors out. Their answer is to go to the website to get the recipe. If I need to use the website then what's the purpose of the app. Every other reading app I have used allows me to highlight and my highlights are noted so I can get to them and use them how I wish, has allowed me to copy /paste, paste to Pinterest, etc. There's always an option to save just this piece and get rid of the rest. Not with this. Thankfully I still enjoy my print issues. Uninstalling..Version: 2.16

I wish I read the reviews!!!!If only I read the reviews before subscribing for 12 months. I was another user that was sucked in by buying the USA version. Didn't find anything in the June 2012 edition which was interesting..Version: 2.1

Us version!No reference made in the title that this is the US version. Since I'm in the Australian iTunes store you would think or hope that some reference would be made to this fact? Not what I was after can I get my money back?.Version: 2.2

US Better Homes and GardensAs with everyone else I bought this subscription thinking it was an Australian mag. I followed the help menu in ITunes and with the help of a lovely gentleman called Matthew at Apple, got my money refunded. However he can't explain why it is advertised with the Aussie mags and suggested that I leave feedback..Version: 2.1

Stopped workingI have not been able to download magazines on a subscription paid thru next November for several months. I was able to restore last year’s content, but nothing for the current year although it shows a current subscription..Version: 5.9.6

Cannot download editionsReceiving error messages when downloading any editions..Version: 5.8.1

Exercise in FrustrationI was an early subscriber to e-Better Homes & Gardens and found it a fairly unsatisfactory and frustrating experience. Pages took too long to Load and navigating the site was confusing and slow as well. Is it the lousy Australian download speeds or just poor web design? Not keen to repeat the experience..Version: 2.10

Better Homes & GardensUpdate from Feb 1st never worked. App just says "installing...", can't access anything! Sad ;-(.Version: 2.14

Right Navigation Bar Is AnnoyingNot a huge fan of the navigation bar that stays up on the side of each page (except ad pages, of course). I have an ipad mini so every little bit of the screen is valuable real estate. There's already a navigation scroll bar when you tap on a page, anyway, so it's redundant. If you must have the shortcuts to certain sections, why not add it down where the scroll bar is so it's all hidden? That would be much more desirable. It seems like a small thing, but bugs me so much. Other than that, I love the magazine. I'm a physical subscriber so I have access to the digital ones as well, which is absolutely lovely. I like the interactive mess of certain pages too. There's just enough without it being overdone..Version: 2.20

Disgraceful & deviousI was extremely disappointed & angry to find that like so many before me I had been tricked into buying a 12 mth subscription for America & not Australia! I want my money back please or a conversion to the Aussie version. Due to the differences in seasons etc most of the information is useless :-(.Version: 2.1

AppalledI am disgusted that this is an American magazine rather than the channel 7 Aussie version which I thought I was purchasing seen as it is though my Aussie iTunes. Unable to cancel and get a refund and the adverts etc are not relevant as I cannot buy any of the goods here. This needs to be sorted and I certainly will not be rating it more than 1 star and only have done that because I can't submit it otherwise..Version: 2.11

Not happyOnly received 3 magazines. Not happy!.Version: 2.3

Also not happyVery unhappy about not being Aus version. Would never have bought subscription if I had realised. Like previous reviewer normally read the extras, but this time just assumed it was the Aus mag and already knew what to expect in it..Version: 2.0

Disappointing at bestI have been a BHG subscriber for years and was really looking forward to reading the issues on my iPad. First the app told me I don't qualify for a digital subscription since I'm not a current subscriber. I am a current subscriber through the next 2 years. I deleted the app then. A few weeks later, I decided to try again. I was able to log in fine, but then I kept getting the error message that issues could not be retrieved. Now, I'm logged in, ready to go and it says I'm a digital subscriber on one side of the screen, but on the other side, it says in order to read other issues I need to purchase them! Sections of this app don't seem to communicate with one another and whether or not it evens loads is a crap shoot. Emails to BHG have gone unanswered..... This has potential to be a great app and I'm sad to have to delete it AGAIN..Version: 2.0

Rip OffBought individual issues and each time I try to download or restore purchases, the app crashes. Can't even use the app support because it doesn't recognize Australian Postcodes which is required to submit inquiry. Total waste of time, money and effort...Version: 2.2

Thieves!!!!Beware!!! Do not waste your money buying this app!!! I purchased a one year subscription and every single month I have major issues trying to download the new edition. Four months into my subscription I've been blocked, can't read old or new issues, and have written customer service three times in two weeks with no response. (Well, you do get a canned response saying customer service will get back to you....but as I wrote, it's been two weeks with no resolution.) As for the quality of the magazine itself, I think they just scan the pages on a two-cent scanner. Unlike other magazine apps, there are no extras such as video, links, special features, etc. Horrible app, horrible customer service, so-so magazine..Version: 2.20


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