1.7
1.79167 star

Total 46 Negative Reviews

VIP Access for iPad App Complaints & User Negative Comments 2024

VIP Access for iPad app received 46 complaints, negative comments and reviews by users. Have you ever had a bad experience using VIP Access for iPad? Can you share your negative thoughts about vip access for ipad?

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VIP Access for iPad for Negative User Reviews

VIP Access not for iPadSince this is purported to be for an iPad, it should be able to display in landscape mode. Most iPad users do not view the screen vertically..Version: 4.2.2

What year is it? It’s 2020 almost 2021Make your IPAD app operate in Landscape mode, how out of touch do you have to be to make us rotate our iPads when we use them with a Keyboard. So out of touch with your end users..Version: 4.2.7

Missing key features for an iPad implementation.Only works in portrait orientation and does not show up in the split screen menu of apps. With these features Symantec VIP could be an enabler for a better mobile experience..Version: 3.1

Works only in portrait modeNot ready for prime time..Version: 4.2.4

No Real iPad VersionSymantec obviously does not care about consumer reviews. Seriously, why is there no landscape? I wish my brokerage would move to any other 2FA, the VIP app has always been poorly implemented..Version: 4.2.8

UselessThe only thing more dysfunctional than this app is the bank that requires me to use it..Version: 4.2.8

Doesn’t even render in landscape mode.Deleting this immediately in favor of the iPhone app. Doesn’t even display in landscape mode, which my iPad is in 95% of the time (as is typically the case with a keyboard). At least the iPhone app is able to render properly oriented in the latest iOS 15 (with black bars on the side)..Version: 4.2.8

No Landscape ModeUsing this app with my new iPad Pro with an attached keyboard is very frustrating. Please support autorotation ASAP!.Version: 3.0.2

Need landscape display!Pleas allow and make this software change..Version: 4.2.8

Not designed for iPadWhy no landscape?.Version: 4.2.7

Awful AppThis app only works on a really old IPad. The number that comes up says incorrect when I try to use it with my new iPad. I redownloaded it several times hoping it would update, but it didn’t..Version: 4.2.7

Made for iPad, huh?If it’s made for iPad, why can’t it go into landscape AND portrait mode? I have my iPad connected to a keyboard and it lays horizontally. I don’t understand why they don’t have it programmed to go in both modes. Seems like someone just didn’t care when making this app. Poorly done work and put no effort at all into it..Version: 4.2.7

Not a real iPad app.Doesn’t support multitasking. Doesn’t support landscape orientation (which is required by my Apple Magic keyboard). Not a real iPad app until both of those issues are fixed. What a hassle to use this to log into a website or app that is in landscape orientation, switching to this app in fullscreen because it’s so hard to fit six digits inside a circle into a multitasking view or redraw it in landscape orientation, and switch back. What a disgusting interaction. Shame on you, Symantec, for attempting to call this an iPad app. Apple should remove this garbage from the App Store..Version: 4.2.9

No landscape modeSurprising that it does not offer landscape mode as it is the “iPad” version. Seems like an easy fix....Version: 4.2.4

It does the job...While there is not much to the app, there are a few things that can be improved upon. They advertise this as being VIP Access for iPad, yet the app does not rotate to Landscape mode. Since I use a keyboard with my iPad and when needing the VIP code I am in an app that I will be typing a lot, it does become annoying when trying to switch back to the VIP Access app. Also, as someone else pointed out, why is there not a Copy button to copy the code? While you can tap on the code to get the Copy command to pop-up, you shouldn't have to do that..Version: 3.0.1

LANDSCAPE!Please!.Version: 4.2.8

IPad compatibility ?Please make the app fully iPad compatible. This app does not work in landscape and will not work in split-screen so that the security code can be viewed when being entered into Cisco Anyconnect.Version: 3.1

Last update broke functionalityWith this update it no longer works. All my VIP access tokens lost with this update..Version: 4.2.9

Needs Landscape viewApp is no different from iPhone version and only works in portrait view, not landscape view. An update with landscape view would be welcomed!.Version: 4.2.7

No landscape for iPad. Last update a year ago.Supporting both portrait and landscape is trivial. This makes your corporate clients look bad..Version: 4.2.7

App fails to take advantage of iOS functionalityThree stars for doing what it advertises, but not a bit more. The app is unable to rotate, unable to display in split view, and unable to display in lay over..Version: 4.2.3

Multiple attempts required for log-inWith the most recent update I am required to log-in several times (usually 4 of more) in order to connect to my remote desk top. This is extremely annoying please fix it..Version: 4.2.3

Works well, but why don't Symantec employ an interface designer?This is specifically an app for an iPad, but the UI only displays in Portrait mode - not Landscape. It will not switch (at all). Is it really that hard to work stuff like this out?.Version: 4.0

Extremely poor instructions,I con't use this app because the instructions are just so bad and every time you open it theres just an annoying cirle with numbers that mean nothing as far as I can tell, I got it to work once but after that it appears to be utterly useless, especially with paypal, just a waste of time.Version: 4.2.7

Landscape supportIn modern times, when iPads / Tablets are used as a laptop/desktop replacement, used with a keyboard case combo (like Apple’s own) an iPAD APP NEEDS TO SUPPORT LANDSCAPE!.Version: 4.2.9

Why on earth would an ipad app only work verticallyAs the title says..Version: 4.2.7

Needs workDoes not support portrait orientation or multi-tasking/split screen. almost impossible to use becuase of this..Version: 3.1

No rotation?Screen does to rotate to landscape. You can't be serious? And you call this an "iPad" version of your app..Version: 4.2

What in the worldA separate app for iPad!!! and it doesn’t support landscape!!! It’s 2021!.Version: 4.2.7

Won’t display in landscape for iPadThis token works properly but doesn’t DISPLAY properly on an iPad where the vast majority of the time our applications are in LANDSCAPE orientation. Come on — this is an easy fix - allow it auto-rotate. When I switch from the VIP app back to my main application, then my application is then displayed in portrait having to force a rotation back to landscape. Please - fix this!.Version: 4.2.2

Works ok, but. . .Needs to work in landscape mode. To be perfect, it should be able to be in a small, floating window that I can drag to the edge of the screen and glance down at it when needed..Version: 4.2.7

IPad app? Not at all!This is just an iPhone app working on the iPad. Does not support iPad landscape mode and many other super basic iPad things. Symantec - you can do better than this!.Version: 4.2.9

Needs a real iPad versionWhy no landscape? Wouldn’t use this app except that is it required by the Company account it is associated with. Prefer Authy for 2FA..Version: 4.2.7

It’s 2021 — do you know where your programmers are?Because they are not here writing nice applications for you. This app has no support for landscape mode. Really? Fire your developers and hire new ones, please. I don’t review apps much but this one really bugs me. I need to use this app for my brokerages’ 2FA, and that is really the only reason I have to put up with this sorry excuse of an app..Version: 4.2.7

IPad version?This app can’t display in landscape, a basic error that makes it hard to use. Surely this is easy to get right?.Version: 4.2.7

Work in progress?The app performs the function it's supposed to - supplying a verification code for a two-factor authentication system. However, for an app with the assuring words "for iPad" right in the name, it's still nothing more than a phone app on a larger screen. The primary shortcoming is the portrait mode presentation, which cannot be changed. The app also lacks any means of providing an authentication code without being brought to the foreground. While clean and simple, it still feels like it's missing something, and is an iPhone app changed just enough to actually run on the iPad..Version: 3.1

ClunkyWow, what a horrible clunky app. Symantec should compare this with Microsofts Authenticator and then feel embarrassed about producing this one. It’s unfortunate the organisation I’m dealing with offers no other choice. But considering this version was built specifically for iPad, can we at least have multi orientations ?.Version: 4.2.5

2 years later and still no landscape mode??!!This really makes me sad. Such a stupid easy little fix and you’re not doing it?!.Version: 4.2.7

Does not give the correct codeThis app works perfectly on my iPhone but on my iPad it is out of sync meaning it gives the wrong code every 30 seconds. I agree on the iPad landscape view would also be a good addition..Version: 4.2.4

Fix Layout, please!The app works great, hence the two stars. BUT, there has got to be a better iPad layout, it’s basically a blown up version of the iPhone app..Version: 4.2.7

No LandscapeNo Landscape support on an iPad app? What? Come on....Version: 4.2.7

Only Portrait??I just downloaded this ‘iPad version’ and it only opens in portrait mode. Having an attached keyboard on my iPad I NEVER EVER use portrait. What is the point of an iPad version without landscape? Is Symantec just that dumb? Apparently..Version: 4.2.7

LandscapeMAKE A LANDSCAPE MODE !!!!.Version: 4.2.7

No landscape mode is just lazyOnly works in portrait mode.Version: 4.2.8

Seriously people?Omg please turn on autorotate. what a pain..Version: 3.0.2

Fine, but limited...As with the iPhone app, this app works fine, but why do they only support one credential? This is extremely frustrating. Every other service that offers two-factor authentication allows for multiple credentials (Google) and I can't understand why VeriSign hasn't updated either app to include this feature..Version: 2.0.6


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