Postagram: Photo Postcards App Negative ReviewsSincerely Inc.

Postagram: Photo Postcards Negative Reviews

4.8
4.87458 star

Total 32 Negative Reviews

Postagram: Photo Postcards App Complaints & User Negative Comments 2024

Postagram: Photo Postcards app received 32 complaints, negative comments and reviews by users. Have you ever had a bad experience using Postagram: Photo Postcards? Can you share your negative thoughts about postagram: photo postcards?

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Postagram: Photo Postcards for Negative User Reviews

PLEASE UPDATE YOUR GRAPHICSI’ve been sending these postcards out to family since my daughter was born in 2020. She’s now three and the frog ice have never changed! Except for the few holiday themes that switch a few times a year, the same 10 or so boring graphics are the only ones available. C‘mon guys! You could whip up some new graphics in about 10 minutes!.Version: 56.0

PostagramAppreciated the ap . Gave my credit card today and for some incorrect reason , it was denied. Went to the Bank to advise and they did ! No problem. Card should have been accepted. Can’t tell Postagram this information. I don’t know where all my mailings are and I don’t know how to contact Postagram to try the card again. I am totally frustrated and want to forget it forever! Mary Margaret Clune. Please update me or erase everything . My $30 payment should be accepted!.Version: 25.6.2

No Apple PayI went through the whole process of creating a card thinking that, as per the description on iTunes, that I would be able to easily pay with Apple Pay. But when I got to that option, it wasn't there. I'm out and about right now without my credit card and just wanted to send a friend a card on the fly with a picture I just took. Nope. No can do. So forget it. I got this app because it was easy, and Apple Pay would have made that perfectly possible. Change your product notes, guys!.Version: 24.3

Picture came smudgedOrdered my first Postagram for my boyfriend, he got it in the mail on time but the picture had a black smudge on it. To make it worse, it’s right on his forehead!! How do you not do quality check before you send the card out? Worst experience ever.Version: 24.1

Works great, but still buggyI used it to send postagrams for people who contributed to our honeymoon. The main frustration is that when you are in the middle of an edit and need to switch apps or leave your phone, the editing page won’t work correctly when you come back — you have to start over again. Please fix it ASAP..Version: 17.3

Disappointment.I was so excited to use this service. I made my card for a family friend, initially the order was received July 31st, shipped on August 1st and was delivered to the post office for delivery August 4th. Two weeks went by and it never said it was officially delivered. I emailed customer service and he told me sometimes mail gets lost especially if that recipient has a lot of mail coming in for them. So they sent it out again on August 13th, as of August 16th 7:23 PM it says: “at recipients post office for delivery.” It’s August 30th and still nothing. I’m really disappointed in this service and will no longer be using it. 🖤✌🏻.Version: 22

Spam Notifications1 star for push notifications asking me to buy cards—very bad form..Version: 8.0

Photo IssuesI’ve enjoyed this app in years past for sending my daughter postcards at sleepaway camp. Unfortunately, this year when selecting the photo it is impossible. Unless you’re selecting a photo from the past 5 pictures you’ve taken the app glitches as you scroll thru your albums. DRIVES ME INSANE.Version: 47.0

PostagramI think it's a fantastic concept but was confused when it wasn't clear that the five free postcards have to be sent to different recipients. Still fun though!.Version: 2.9.2

Love the finished product but the app needs workThe app doesn’t allow you to a) save progress if you need to stop editing mid-project, b) turn off or modify email notifications which are sent for every single postcard sent and c) save template to send to multiple people with different text (i.e. thank you notes). Love the concept- but please fix!! Especially a&b!!.Version: 19

Seems to ‘know best'I tried so hard to use and like this app - but I just can’t. Has an incredibly annoying ‘I know best’ attitude around addresses. I fought with this app (who does that?) for fifteen minutes in an attempt to enter a family members address in, and it just wouldn’t pay attention. Kept changing key parts of it (making it undeliverable), and caps entered came out as lower case? WHY? What a shame - I was so looking forward to using this around the world for the very young and very old members of the family. Developers: I know the addresses I want to use. Your app doesn’t. Because it’s an app. It doesn’t have a brain..Version: 7

Too expensive for little serviceToo little words available and it used to be that you buy credits (bulk buy available) to use them off for each card which you want to send. Now you have to pay on top of your credits an extra fee when sending a card paying effectively more than you anticipated, which is dishonest imho. Using off the remaining credits and move on with alternative apps (plenty out there!).Version: 51.0

Poor print qualityGood idea and the app is nice to use. But printed cards look cheap and poor quality which is a shame and keeps me from using this service..Version: 5.1

Not good quality printsQuite disappointed with print quality, especially that the photo doesn't line up with perforations, and the perforations make any photo that you pop out messy round the edges! Prices are misleading for non-US customers. I went through paying process and didn't have a confirmation screen for how much I was due to pay overall. Only after I had placed the order did I find out my order didn't get the promised $0.99 offer! I much prefer Apple cards: better quality and I am told exactly how much I will pay..Version: 2.9.7

Always crashedTrash app. Inkly much better..Version: 3.1.1

FrustratingI’ve used Postagram for a long time. I love the idea but I’m disappointed that so much space is blank. There’s no reason not to make better use of the space. Several times in the last week I have been unable to edit my text when I’ve used all allotted characters. Starting over is no fun. Especially when I can’t copy from Notes and paste..Version: 56.0

Quite good appIt's quite a good app. I sent different postcards and they all arrived. The interface of the app is very good you can link it to Facebook so you can import your FB contact or you can add address manually. But the pictures on the postcard are very small. It occupies just half of the front face of the postcard and the message it's on the other half while behind there's just some details about the app. Why don't you make like a proper postcard and let the picture occupy all the front face and put the message on the back? Like a real postcard? More over the black background is not nice at all. For this reason I prefer the app By Post which does exactly this but the interface of the app is not nice as this one..Version: 2.9.8.1

Lousy Service.First and LAST time I use this APP. Ordered on May 2nd 2015 and still waiting for the Mothers Day card to arrive. Wrote customer service and they promised a refund which I'm still waiting for..Version: 7

Wish it had more featuresLike that I get updates when postcards are shipped. Wish the app had more features, like the ability to change font, use multiple pictures, put message on back instead of front, etc..Version: 36.2

..Very slow, took 3 weeks to receive postcard in Australia. Qualtity of card excellent..Version: 6.1

Very disappointingVery disappointed by this app. Cost for cards in the UK is much higher than dollar equivalent and is not shown until after bought. Out of four cards, only 2 arrived. One card took over a month and was not delivered through regular post..Version: 2.9.5

Does the job nicely, annoying bugsLike the simplicity and reasonable price per card. More than once, however, I have had a postcard-in-process go missing. The most annoying time was when the “Do you like our app? Please rate” dialog came up, and after I replied “No Thanks” my postcard was gone! Luckily postcards don’t require a whole lot of time and effort to create, or such bugs would be a fatal flaw..Version: 19

One side of postcard onlyWhat a great idea, but why do they waste so much real estate? Usually, postcards are a photo in one side and the other side is split in two - there’s the address info on the right and your message on the left. This app forces you to put the message and the photo on the same time so you don’t get as much space as you could for the photo. Seems like a missed opportunity..Version: 26.2

No address book integration, slow to deliverFor some strange reason, this app does NOT use the addresses on your iPhone. You need to recreate each address with this app. Huh?! Also, it is very slow to mail out relative to other services (1wk and still waiting). It is simple to use though..Version: 2.9.7

Disappointed!!!Everything was good until i got an email saying my postcard was shipped literally the following day it was shipped which was good but they don't offer a tracking number to track to see if the person you are sending it to gets it. To make it even worse these postcards don't come in envelopes to hide the message they are EXPOSED! for people to see god forbid if you write or send something inappropriate or pictures in general its not private don't mind paying the extra money for an envelope please make that an option at the end of check out..Version: 32.5

Was a massive fan till this update. Now they lost a customerPrior to the current update I was a massive fan. I bought the credits and used this service while backpacking. But the recent update has made me back away from using it. They have added an advertisement from COPPERTONE to the top left hand corner of your post card. Since I am paying for them I won't allow 3rd parties to advertise to the people I am sending it too. Also, since the price has not changed it is not as if the savings of a corporate sponsor is being seen by the consumer. Customer lost. I'll go back to regular mail postcards which don't advertise on my behalf..Version: 3.0.1

Great concept, terrible customer serviceI have been using the app for years and really like the app and postcards. Getting reprint of flawed prints or damaged prints used to be smooth. Unfortunately, once in a while the print quality is flawed and customer service is HORRIBLE. Sincerely needs to get better at customer service and service recovery. Sad that an otherwise good product and service has terrible customer service..Version: 52.0

Unclear and slowSounds like a good idea, but the status of the order once placed keeps changing and it is not clear when the card has been shipped or if it has been shipped at all. I have to say it is international shipping and maybe that's where the problem lies. however very unclear and confusing and regardless of the print quality, which i am still waiting to see, I will not be using this app again and definitely won't recommend it to anyone..Version: 5.1

Scheduler does not workGreat idea, but they should remove the schedule option as they send out ASAP apparently. No way to cancel order either when their error was realized. I tried before it was printed or shipped by contacting support as soon I was notified that the card was being sent to print. I shared with support my order which clearly showed October as the scheduled date of delivery..support got back to me but sounds like it is all outsourced and out of their control. I did get a full refund..Version: 36.2

Don't useTries to access too many things and misleads with an offer that cannot be used. Needs to be simpler and easier to just use it from the start. Don't mind options to link but want control.Version: 3.1.1

CrashingJust downloaded this app and was excited to test it out. Unfortunately it crashes mere seconds after launching, so I haven't even had the chance to see what it's all about! Very disappointing..Version: 6.1

Can’t get it to add an international addressNo use if you’re based in the UK.Version: 41.1


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