Johns Hopkins Antibiotic Guide App Negative ReviewsUnbound Medicine, Inc.

Johns Hopkins Antibiotic Guide Negative Reviews

4.8
4.85623 star

Total 24 Negative Reviews

Johns Hopkins Antibiotic Guide App Complaints & User Negative Comments 2024

Johns Hopkins Antibiotic Guide app received 24 complaints, negative comments and reviews by users. Have you ever had a bad experience using Johns Hopkins Antibiotic Guide? Can you share your negative thoughts about johns hopkins antibiotic guide?

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Johns Hopkins Antibiotic Guide for Negative User Reviews

Boxed Out?I bought the App and really enjoyed using it for reference. Then when the app required updating I was forced to get a new version of the app (rather than update my older one) and now it requires another purchase. This is a pet-peeve of mine. Essentially forces me into paying twice. Happy to hear feedback and a solution from the developer if you have one..Version: 1.21

Unable to speak to a live agentI am giving you a 1 star because I can’t go lower. I have been trying to reach someone about my account. It is very difficult to reach you!! It appears no one is trying to reach out to me!!!! I do not understand the billing process. My service was discontinued for what appeared to be non payment but I don’t understand why since it was paid. Then I renewed the subscription and they are now advising again, account needs to be paid. The only reason why I renewed while I was unhappy and questioned the billing process was due to the app was extremely helpful with my daily practice. I am seeking to find other apps and afterward, I will look into your business practice to see if something nefarious is going or if it’s something wrong on my side..Version: 1.27

Trashy companyI’ve bought this app twice and now they broke the app again so I’ll pay a yearly subscription of 30 bucks. I do not recommend..Version: 1.27

DisappointmentSame exact as previous comment. No solution than to quit trying & find another provider..Version: 1.26

Can’t log into my accountThere is a glitch in this app because I switched phone but it won’t let me log into my account. It is making me create a new one and buy it’s subscription again.Version: 1.26

BlankShows blank text. Content doesn’t load..Version: 1.25

Unscrupulous businesses practicesThe developer keeps on charging money for the updated versions of this app. They should have the decency of providing the newer version of the app for free to the customers who have paid already. I have paid for the versions of this app twice already, and will no pay any more. I will not recommend this app..Version: 1.21

Be carefulFor you to try it out have to commit with a subscription, they should let you try it and if you like it well buy the subscription, they are betting you forget to cancel the subscription.Version: 1.29

No registrationPoor sign on - paid the yearly fee but no place in the app I can register and get a password to go on my pc to sign up. Also cannot access specific details of antibiotics recommended at this point..Version: 1.23

Do not buy thisThey want you to pay again for the same material after an ios update. They should not be allowed in the app store. Arrogant developer. They put the venerable institution of Hopkins to shame..Version: 1.16

Caution: Editing content doesn’t work and free trial is bait and switchThis is a clinical only focus that ignores major disciplines in medical education...for example pharmacology. Kind of shocking. Poor design and although there was to be a month free trial my card was charged and can’t figure out how to cancel..Version: 1.26

App separateHoped I could link this with computer link. But can’t use my JHH password so it doesn’t flow..Version: 1.26

No free contentRequires you to buy a subscription as soon as program loads..Version: 1.1

InterestingGot it through my hospital. No pediatric dosage, and some mistakes here and there, but overall interesting app..Version: 1.2

Do not use unboundI have had many of their products in last few years at about 60 an app. iOS 11 comes along and they are the ONLY app publisher that didn’t update their product to work in iOS 11. Their solution - rebuy every app to the updated iOS app. I bought the standalone non subscription app to prevent downstream costs with a huge upfront cost. Egg on my face huh. Unbound had 2 years to update all their apps but chose to gouge their customer base! ——- I did contact customer service and heir response, buy the new app at full cost, not a solution that works for me.Version: 1.17

Lousy business practicesI use the Hopkins antibiotic guide regularly. I updated my work phone and no dice. Now I cannot restore my purchase in this new app. Thankfully I have another device that I’m not updating..Version: 1.17

DisappointedThis was my go to app for an antibiotic quick guide for several years. I use date my iPhone and suddenly I need to rebuy the content I’ve already purchased. No app update without paying for what I’ve already bought. Very disappointed. Will use alternative resources from now on..Version: 1.16

How to turn off auto update?Account settings were well hidden. The option to turn off auto update is not available. Please fix. Thank you.Version: 1.21

They will rip you off!Paid tons of money for apps and then after iOS 11.... wouldn’t update.... they said if was apples fault.... but every other app updates. Shame on them....Version: 1.16

ABX Antibiotic GuideI purchased this respected app only to find out after it's purchase that it has removed Pediatric dosages. What were the developers thinking? The purpose of an Antibiotic Guide should be it's comprehensive database. Had I known of this glaring omission, I would have passed on my decision to purchase!.Version: 1.2

CancelI have no use for this and request full refund. Thanks A. Ramani.Version: 1.31

Very big let downAfter having owned their products for years they got greedy! After making me pay a large up front fee to own the content they stopped updating their product and deleted it from the App Store! Only problem, now all iOS 11 users can use the products they previously bought and what’s worse, now I have to rebuy access to a new app! Really? What a disappointment!!!.Version: 1.16

Very disappointedNo update for iPhone or iPad. This app was my go to in my profession..Version: 1.21

Don't trust themI bought the full version of the abx guide a few years back at a considerable expense and all of a sudden the company decided to lock the app and switch to a subscription model. They blame iOS 11, except I'm still running iOS 9 and it's clear that it's just an excuse. Their support staff offer 1 year free, but offer no other solution. They are punishing the early adopters of the app. You can offer subscription for updates, I can understand that, but to lock the use of the old version of the app after one purchases it, leaves me with no confidence in this company. I don't want the free 1 year offer, you just lost my business forever..Version: 1.21


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