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Adobe Connect App Complaints & User Negative Comments 2024
Adobe Connect app received 178 complaints, negative comments and reviews by users. Have you ever had a bad experience using Adobe Connect? Can you share your negative thoughts about adobe connect?
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Adobe Connect for Negative User Reviews
✓ Does not work with new iPhone XI changed my cell phone from Samsung to iPhone and was very disappointed as this app does not work with new iPhone X.Version: 2.6.8
✓ TrashDoesn't support recordings, only live chat. Completely useless for my purposes..Version: 2.6.8
✓ Teacher Consultant and blind voice over userUnfortunately this app is completely inaccessible to those of us needing to use voice over on the iPhone/iPad. This seriously impacts upon my work as Adobe Connect is the preferred web conferencing tool in my workplace. Please Adobe, can you build accessibility into this app? Thanks..Version: 2.0
✓ UselessThe app is not working at all 😖😖.Version: 2.7.0
✓ Quite possibly the worst conference calling app on the face of this planetSkype is high performance compared to this 10/10 will be boycotting.Version: 2.7.0
✓ Cannot even open recordingsUnable to access and open any recording and no troubleshooting is available to rectify this problem..Version: 2.7.0
✓ Unable to watch recordingsBasically useless app, wanted to watch recordings of trainings and unable to. Will be deleting this app and recommending others to not even bother downloading..Version: 2.6.9
✓ Not a pleasant experienceSo many issues for the past two days trying to use Adobe Connect for a CE class. The screen would freeze, I couldn’t participate in questions, the screen would go blank, I couldn’t hear the hosts, I couldn’t use chat. I installed and uninstalled and reinstalled this app so many times trying to troubleshoot it (I couldn’t access help either) that I missed half of my class..Version: 2.7.0
✓ Utter garbageThe app clearly provides only the base functionality, the only reason anyone would use this is because they were compelled to when someone organises an awkward meeting on this difficult platform that’s out of their control..Version: 2.7.0
✓ Can’t view recorded videos on IPhoneMy university lecturer records our weekly tutorials in Adobe Connect. What a very one dimensional & outdated app that you can’t then view the recorded videos using the IPhone app. From the small print it seems you can only use the app for live meetings. So if you want to view any past recorded meetings/videos you have to use a computer. Might as well carve it on stone ;-).Version: 2.7.0
✓ Waste of time on iPad ProHave a course that requires this to watch video. Cannot open video recordings even after inputting the site. Useless and not integrated at all!!!!! DELETED!.Version: 2.7.0
✓ Not usefulRedirects me to webpage which says I need this app to run. Then just continues the loop.Version: 2.7.0
✓ Kind of useless for hostsI downloaded this app to continue training my class while there was a fire drill in my office. The features available for hosts in this app is useless. Really kind of lame for participants too. I love adobe connect but this app could use some work..Version: 2.6.6
✓ RidiculousSlow, old, years away from zoom..Version: 2.7.0
✓ Really from Adobe?Can not work.Version: 2.7.0
✓ The app doesn’t launchIt doesn’t launch from chrome browser anymore! Rubbish app.Version: 2.7.0
✓ UselessDon’t waste your time downloading it. You can’t access meetings from the app..Version: 2.7.0
✓ Lets get this off the App StoreEveryone rate 1 star!.Version: 2.7.0
✓ Terrible!It is terrible.Version: 2.7.0
✓ Doesn’t workFor some reason it will not load on my iPad! Will on my phone but not on the iPad. Sort this out cause I don’t want to have to load my laptop every time I need to use it.Version: 2.7.0
✓ FailThis app would constantly have to re-connect to the server, and then it would dump you out of the meeting. It also forces the comments on the side. You can go to full screen, but once someone changes their PowerPoint to a video, and then back again, you lose the full screen view. Either way, the loss of connection is just not acceptable for 2021..Version: 2.7.0
✓ Poorly made “business” appPoorly made mobile app. Very cumbersome to use. Doesn’t even fit the screen size of my phone. This app needs major updating to make it user friendly on a smart phone. Just changing a couple of buttons and trying to use the desktop website version does NOT WORK!! Not refined at all...Version: 2.7.0
✓ Can’t Even UseI use adobe connect for my work training. After using the link in my email to get to my log in, it takes me to TWO pages to tell me to download. If I say I already have the app, it takes me to the SECOND page where it once again says to either download the app or use it. Both buttons do nothing. Support was of no help and kept telling me to reinstall the app or access the mobile site. Once again, both did nothing to help. I have other devices to watch my training on, but it’s ridiculous that we HAVE to download the app and it won’t even work..Version: 2.7.0
✓ Don’t botherDont’t bother it doesn’t work. i need it for class and this app is useless. DELETED IT WITHIN THE SAME MINUTE.Version: 2.7.0
✓ Doesn’t work at allDoesn’t play any videos associated with school or work presentations.Version: 2.6.9
✓ Too bad, doesn't work, redirects to an infinite loopIt doesn't give options to open stream from recordings using the URL field whatever you enter there goes to a page to download it, but since it's an app seriously we should be able to see it in an app and not get redirected on that endless loop of trying to watch something that never plays..Version: 2.6.3
✓ Non-functionalityIn lieu of COVID-19, all of my University classes have been moved online for the rest of the semester. I have found this application to download on my iPad so I can “have my classes with me” no matter where I am, instead of lugging around my laptop computer. I used this for one of our online meetings/lectures, & I could not see what my professor was showing on her screen. All I saw was “unsupported content.” This does not help my learning experience if I can’t see anything on my screen. The idea is great & I was very expecting of this app, coming from a company like Adobe. You have wonderful photo & video editing programs, but this needs some work. It would be wonderful if things worked as they were intended, especially in a time of crisis....Version: 2.7.0
✓ Cannot join meeting from iOS after new update.I have been using Adobe connect for almost 4 years. It is a great app as all my classes are online and I can connect from my phone or laptop anytime anywhere. But after the recent update, it’s a different story. I nor my classmates are able to connect to online meetings through phone. We have no Choice but to join the meeting thru a computer. It gets very inconvenient when I’m traveling as I usually use my phone to join meetings. Hope they fix this issue ASAP..Version: 2.7.0
✓ Not fit for purposeWhen trying to access recordings on iOS you cannot use the app, and in the browser you cannot hear the audio. Sloppy and disappointing..Version: 2.7.0
✓ Lol - awful doesn't work as described and is not intuitive in the slightest.^^^.Version: 2.5.4
✓ We are human, tooHi.I wanted to say something that really bothers us. many iranian use adobe for thier online class but wen we want to type something in chat box we can’t read our messages because it doesn’t show Persian. I hope this problem solve soon. thanks.Version: 2.7.0
✓ Worst App EverThis app is horrible. Due to COVID 19, I have to use this app for class. I can’t even hear my teacher half the time and the video does not work. Many other people have this problem, too. And when ever I try to share something, it just says unsupported content. And the audio does not work either..Version: 2.7.0
✓ Can’t even use itNo option to even log into my account. As soon as I open the app it asks for a meeting URL which I provided and it just tells me “room does not exist”. Horrible app..Version: 2.7.0
✓ I cant use this app on my phoneI can’t use this app on my phone.Version: 2.7.0
✓ Worked last year, what's wrong?Worked last year, now I can't join my uni lessons this year. It's a real pain. Presents the join meeting screen for half a second then goes to the 'need Adobe Connect' screen. Help!.Version: 2.4.10
✓ Not updated enoughThe app feels old and forgotten by Adobe. With an Ipad, the keyboard covers the chat, therefore you can’t see what you’re typing. Also, you cannot use another app to write notes, as Connect does not scale to fit two apps side by side. Connect does not play audio in the background when you try to open a note taking app, or using safari to find info to input in the chat. Connect on Ipad works really well as video watching app, fullscreen only. this is very poor for collaborative classroom work..Version: 2.7.0
✓ Same problemThink it’s connected to updating my iPhone to iOS 11.3, but I can’t use adobe connect since it’s been updated other devices I have that haven’t got the update work fine.Version: 2.6.6
✓ Smartphone support no longer available?I have used this app until the last couple of months. I am no longer able to access an Adobe Connect meeting via iPhone..Version: 2.7.0
✓ HorribleCan’t access my meeting “too many redirects” 😡.Version: 2.7.0
✓ LaggyKicked me out of the meeting 4 times and echoed my teachers voice to the point it was unintelligible. I need to learn alright?.Version: 2.7.0
✓ Zero abilityHave an iPhone and cannot connect despite following as many instructions as possible. Hopeless in this day and age.Version: 2.7.0
✓ DownloadsIm unable to retrieve or download any pdf content, crucial for my needs. Its very buggy. Chat does work but thats all..Version: 2.0
✓ Do not downloadHorrible, hard to use and down right laggy.Version: 2.7.0
✓ Absolutely horribleInterface is disgusting, video chat is laggy. Needs a microphone toggle feature like zoom. Overall hard and unpleasant to use.Version: 2.7.0
✓ Terrible AppThis app does not work properly. It freezes up and takes over the entire screen in away that causes this app to be the only thing you can access on the phone while it is running. There is no easy way to move it over like other apps and this makes it very challenging to get to the phone to dial in to a call..Version: 2.7.0
✓ RecordedI was hoping to be able to play my recorded lectures as it advises me to download this but it still won't play them.Version: 2.6.4
✓ Does not connectAnd I cannot find enough information to learn how to make it connect. I am missing out on a webinar - and even the recorded version because the host is making it available for only 3 days. I will not be at my PC desktop within that timeframe. Need to use my iPad..Version: 2.6.6
✓ 0/10Would give it a 0 if I could‼️ keeps crashing.Version: 2.7.0
✓ Can’t watch recorded meetingsWhat’s the point of this stupid app if you can’t watch recorded meeting and.Version: 2.6.9
✓ DysfunctionalTitle says it all, can’t really be used on safari it’s laggy and buggy..Version: 2.7.0
✓ DisappointedI downloaded this hoping I could use my iPad to watch University lectures that had been previously recorded using Adobe Connect. Unfortunately it keep telling me I need Flash Player. Back to the laptop! I might be doing something wrong so that it is bypassing this version and using the uni version so I will follow it up further..Version: 2.6.4
✓ You plan on updatingIdk maybe at least optimize the app for a screen bigger than an iPhone 6 in 2020. Maybe update the call quality so it doesn’t sound like I’m talking through a tin can. Maybe update your app more than once a year. Unbelievable how lazy this software team must be. You’d think that updating a conferencing app that many students are forced to use during a global pandemic would be some kind of priority instead of just an afterthought..Version: 2.7.0
✓ Fix itFix your product so it links on iPhone. You would actually get lots of user. Especially when we are in lockdown. Use your mind and set yourself free from a waste of time app..Version: 2.7.0
✓ Waste of timeWon’t open on IPad , poor quality, don’t even bother think about using this..Version: 2.7.0
✓ The worst app ever!!!!I’m in year three and we have a lockdown in Australia I live in Liverpool in Sydney and I REALY WANT TO SEE MY FRIENDS!!!and it says purchased so I’m sorry to say that.......YOU ARE THE WORST!!!!!!!!!!.Version: 2.7.0
✓ BoooThis app keeps on freezing I have to close the app and keep going in again. Really not worth it..Version: 2.7.0
✓ Update mishapI have updated my iPad and now adobe will not connect for my online tutorials, keeps advising me to get the app and will not go further. Now have to use my samsung phone instead. Not ideal.Version: 2.7.0
✓ BadVery bad.Version: 2.7.0
✓ Whiteboard feature is cut offUnable to see the entire whiteboard from presenter. Information is constantly cut off on right side. Tried tech support and it was no help..Version: 2.7.0
✓ It’s a bit outdatedI love that I have the luxury of online meetings, but if I’m rating the app itself it’s outdated and needs some software update to bring it up to other similar apps standards. When you use a smart device, iPhone, Samsung, tablet, iPad, etc...whilst using the touch screen and typing in the chat it brings the keyboard in front so you can’t see what your typing. It won’t let you edit without tapping a lot of times then it won’t type or it goes to the wrong place over and over, by this time the conversational typed chat has moved beyond and your left replying too late. I’ve used many devices (mentioned above) on this app, including a brand new iPad which I purchased mainly for the reason I can get a decent Smart Keyboard, so no more embarrassing chat shares throughout a meeting where I now seem completely illiterate. I joke not, it is ridiculous how bad the chat is for people using other means other than a laptop or computer..Version: 2.7.0
✓ Adobe ConnectHi everyone 👋🏼 Please give us an update to increase the screen resolution and add other options like in windows app. For now, this app is very old and no has any good options and look..Version: 2.7.0
✓ Poor PerformerThis application does not do what other meeting/presentation applications seem to do easily. During my conference (I was an attendee), I found the interface to be cumbersome and not especially intuitive, and experienced connection issues and long buffer/load times for nothing more intensive than presentation slides. Additionally, the bottom 1/3 of the screen, allocated for file downloads made available by the presenter, consistently displayed a banner that read, “Unsupported Content”. Programs like WebEx, Zoom, and others seem to perform much more consistently than is one. I do not recommend Adobe Connect..Version: 2.7.0
✓ HorribleWaste of wifi!! Design is mediocre Cant exiti the class and coming back in without being logged out Way too many bugs!!! All my links keep getting erased And so many more issues with this app !!!!Don’t recommend!!!!.Version: 2.7.0
✓ TrashIt doesn’t work at all. I can’t join to any of my classes fix it plz.Version: 2.7.0
✓ Audio FeedbackI called into a teleconference when using this app on the same phone. It worked, but there was audio echoing and it was distracting. Not displaying the app fixed the issue, so I just tuned in every couple of minutes to see updated slides. Would like this to be fixed though. 4-5stars otherwise..Version: 2.6.6
✓ Surprisingly PoorFor a large company who’s app has been around for a long time it’s surprising how poorly this works with the most recent devices. Swiping up from the home bar on non-home button devices takes several tries before it will actually leave the application. Why is this an issue more than 2 years since these devices were first released? Yikes... Adobe really needs to work on quality control.Version: 2.7.0
✓ Doesn’t work for Open University tutorials.Have missed two tutorials now. It just won’t connect (no pun intended!) OU need to find another platform. The technology is out there, people rely on mobile interfaces now. This is just not fit for purpose unless you are using a computer or a laptop. The world has moved on!.Version: 2.7.0
✓ Worse app everUsed this app for watching the Home Depot workshop live. Worse app ever. Forces the screen to landscape mode. To maneuver from one page to another is nightmare. To type something in landscape mode is virtually impossible. See the reviews before downloading this app. No engineering team has spent time and effort to develop this all. Shocked a company like Home Depot would use this useless app. Better to use a safari website to watch workshop live video for homesepot..Version: 2.7.0
✓ UselessUnfortunately adobe force you to download the app and doesn’t give you option to continue on browser, which is absolutely shamblic, App takes a lot of space slow the act need very high speed internet and takes ages to connect, I only use due to stupid Uni..Version: 2.7.0
✓ Zero stars is too muchIt’s been a long time since I have used a communication tool as poorly devised as this. The problem space is complex: an app needs to support broadcast audio, while also displaying teaching materials. A list of participants and a live chat are basic features, as is the ability to speak using one’s own mic. Having used Zoom, Teams and Slack heavily during lockdown, while they have a few quirks, they more than adequately deliver on the above. Using the Adobe Connect app - not a first choice; I was away from my computer - was bitterly underwhelming. Audio was unforgivably choppy, with up to 30% of speech loss, dipping in and out every few seconds. It was laggy and unresponsive, and the user interface is both confusing and poorly implemented. On the whole it feels like an HTML app shoehorned into an iPhone wrapper, a million miles away from the deeply integrated experience modern apps offer. This is communications, done 2012-style. It’s almost 2021, Adobe - for the money you charge, this should be an embarrassment..Version: 2.7.0
✓ No longer working via mobile (iPhone)Since about mid-September Connect is not working due to "flash v11 update needed" - obvs incompatible with iPhone/iOS. I did also try to copy and paste URL, but as soon as you click on 'paste' command, it closes out of the text box. #appfail.Version: 2.4.10
✓ Don’t botherUnable to watch recordings of lectures with this app on my iPad, which is the whole premise of having an iPad and studying via correspondence..Version: 2.6.9
✓ Keeps looping from app to SafariReally need to get some coursework done for my degree, but unfortunately I’m unable to watch the webinar on my iPad because every time I enter the URL into the app and press enter, it takes me to the Adobe Connect page in Safari and doesn’t open anything. When you click the ‘download now’ button for Adobe Connect in Safari it spins for a few seconds and goes back to the same page. I’m getting nowhere..Version: 2.6.6
✓ PatheticPathetic..Version: 2.7.0
✓ Incredibly hard to exit couldn’t even turn off my phone rWith my new iPhone XR I was excited to watch webinars on my mobile. It once you click log out it is almost impossible to close the window. My friend has an older iPhone and she had the same problem... I couldn’t even turn my phone off. Eventually all of a sudden it went small but took about 20 swipes to get it to go away. Need to fix this or you are gonna frustrate your clients away..Version: 2.6.9
✓ Does not workSimple vicious cycle...website asks to download the app, you download it and when you paste the webinar URL on the app it opens the same website which is prompting you to download the app. Happy to pay for an app that works..Version: 2.5.4
✓ Does not workTerrible, but not surprising from Adobe.Version: 2.7.0
✓ HorribleCannot connect. Installed app and still brings me to the ‘ install app ‘ page.Version: 2.7.0
✓ Absolutely awful - DON’T WASTE YOUR TIMEWe were testing this out for use in our ever-growing business, and only a few of us could join “the room”, but then it started booting us out. Will not be subscribing to this. Also, seems Adobe customer service is as terrible for this as it is for all their other products..Version: 2.7.0
✓ Can’t play recording on phoneDoes this app have the function of playing the recording on a phone? If it does, I always have trouble launching it even when I copy/ paste the link. It just directs me to a page with some words but the video never plays. Why have the app on the iPhone when it won’t even launch to play the recording? Adobe needs to fix this fast please because some of us can’t get to a laptop all the time and we’re on the go..Version: 2.7.0
✓ Can’t open recorded meetingsCan’t play back a recorded meeting? That’s ridiculous..Version: 2.6.9
✓ TerribleDisjointed conversations. Slow to load. Barely functional. Use something else til Adobe makes this work..Version: 2.7.0
✓ Will not open the roomI click on the OU link. A new page opens. I click the link to open the app. It takes me to another link to open the mobile app. I click the link and get a message that there are too many redirects for Safari to open the app. There goes my first tutorial.Version: 2.7.0
✓ Kept getting error messagesGarbage app. I wish the host of the webinar I needed to attend used Zoom or Teams. From the single sign on page I would get an Error Loading Page message. Then I went straight to the app and entered the meeting info manually. Here I would get a network error.Version: 2.7.0
✓ This is so trashThis app alwase disconnect but i had a good connection this app has a really bad working with this alwase get hanged and alwase link got broken so dont download this this is really bad in everything even in classes.Version: 2.7.0
✓ BadThis app doesn’t let me access my online class on iPads. This is completely useless. Worthless.Trash and garbage..Version: 2.7.0
✓ All it does is open your browser.Like a screen door on a submarine. Downloaded because I can’t open A.C. videos in Safari. This app requests a URL then opens that URL in your internet browser. So (1) it doesn’t DO anything, (2) I still can’t attend virtual lectures, (3) if I could open the video in my browser then why would I download an app?.Version: 2.7.0
✓ Completely UselessSeriously, what’s the point of doing something when it doesn’t work ? Why taking time and effort on a product that clearly doesn’t deliver ? Is this done by robots ? An intelligent human being wouldn’t think of this. Please either fix it or take it down..Version: 2.7.0
✓ Outdated, far behind competitorsThis is surprisingly bad from Adobe. It is very dated, and does not work smoothly or effectively at all. It lags well behind competitor applications for delivering online events..Version: 2.7.0
✓ Garbage and a halfThis app is utter rubbish, doesn’t let a National University website load. Said that it is “an unsecure site” Load of junk. Don’t even waste time downloading it..Version: 2.6.8
✓ Terrible appKeeps cutting out.Version: 2.7.0
✓ Doesn’t workCould never join a single class... always get stuck in « connecting » Please update it and fix it!!.Version: 2.7.0
✓ Does not function properly at allWatching webinar recordings on playback is not supported on the app. But even watching on a desktop is frustrating because whenever you pause the video, pressing start again causes a 3 second delay, so you miss what the person was saying for that amount of time. And since there is no 10 or 30 second rewind or fast forward option, you end of sliding the time bar too far behind or too far forward, which is extremely time consuming and having to keep relistening to what you already heard, or fiddling with it to find your space again. For me to take notes on an hour long webinar, it ends up taking like 3 hours just because of this tedious process. So what i started doing is recording the voice on my phone’s voice memo, so that way I can pause, rewind, fast forward with ease. But how silly is that?! Adobe needs to get their act together and create a fully functional webinar software!!.Version: 2.7.0
✓ 0 starsShould be 0 stars, doesn’t work at all.Version: 2.7.0
✓ Truly horrible experienceUnfortunately the Open University uses this app. On both Mac and iOS the user experience and reliability is truly awful. On iOS the interface is extremely difficult to navigate, and so badly designed, it’s virtually impossible to use. Given the ease of use of other similar apps, I can only assume that Adobe has no interest in investing in this horrendous dinosaur..Version: 2.7.0
✓ Pire intégration d’application. N’a jamais fonctionnéElle ne s’intègre pas avec les différents sites de réunion. On a jamais pu l’utiliser. Perte de temps totale. Desinstallée la même minute. Don’t loose your time downloading it..Version: 2.7.0
✓ Does not function at allWould give 0 stars if possible.Version: 2.7.0
✓ AwfulCan’t write more than 1 letter before the text box closes, terrible allowance to take notes on the same device, don’t reccomend.Version: 2.7.0
✓ There’s lags/distorted voicesI cant even hear without having microphone lags/ distorting every time someone speaks in a large group on my iphone. Its also too difficult to type into the chat box on iphone as I’m missing out what others are writing and being late responder. Need sorting out..Version: 2.7.0
✓ Not opening the appHaving the same issue as another iPad user. The app doesn’t open when required and just keeps sending you back to the same page. Very annoying. It used to work fine.Version: 2.6.6
✓ AwfulTried to use for a lesson, and it wouldn’t let me upload an answer. It would freeze without explanation and wouldn’t properly load images. Very unusable, wouldn’t recommend..Version: 2.7.0
✓ Too Many GlitchesWhether or not the user is using WiFi, the video always goes in and out. The app is not easily accessible. I use the app for a class and there is always a glitch, which causes me to miss important points from my instructor and have to go out of my way to find out what I missed. The only thing good about this app is the sound quality..Version: 2.7.0
✓ Impossible to open video recordings in-appI mostly use adobe connect to watch recordings of classes. When I put in the meeting URL in the app, it brings me to a webpage and tell me I have to download software when I clearly already have the app on my iPad..Version: 2.6.9
✓ Great idea, but needs to improve on the connectionI've been using the app for several days to attend languages courses, and it has been a great tool fort that, however, it freezes for about 50 secs time to time. This makes the experience a bit frustrating... Please fix it to get 5 stars....Version: 2.0
✓ So datedIt feels like an abandoned app. Adobe need to update or remove this and stop pretending that they offer mobile support..Version: 2.7.0
✓ OU links don’t work on iPadI’ve already seen 2 other people with the same issue. I click on the OU link but it doesn’t take me to a meeting. Poor. Not sure if this is on the OU or the app but I was hoping to be able to do all OU meetings while waiting for kids at activities and it looks like it will be more complicated than it needs to be..Version: 2.7.0
✓ Not full screenI love the way that this app makes things easier but it’s not full screen on my iPad.Version: 2.7.0
✓ SO BUGGYYYYYI used zoom and my webcam was really good. BUT YOUR APP MAKES MY WEBCAM LOOK LIKE I USE AN IPHONE 4. MY AUDIO CUTS OUT AND I CANT HEAR ANYTHING WHEN IN IN MY CLASS. UPDATE YOUR APP..Version: 2.7.0
✓ Logiciel merdiqueÉpouvantabletable comme logiciel de conférence ou de formation..Version: 2.7.0
✓ TerribleAudio connection was terrible, cutting out every other word. I switched to the browser on the same device and it was much better. Several of the features (link to additional content, timer) that work fine on a PC or through the browser were unsupported in the app..Version: 2.7.0
✓ App not workingKeeps telling me I need to download the Adobe connect app before I can log in to view my uploaded uni lectures, even though I have already downloaded it..Version: 2.6.8
✓ This sucksIf prison was online it would look like this! Why is everything black and white like why can’t y’all just use some colours !!!.Version: 2.7.0
✓ Awful appStreamed same webinar on both PC and iPad simultaneously. On iPad, after jumping around menu options, screen froze and slides would not advance. Had to close out, go back in and not touch any controls. Audio intermittently cut out during the entire presentation, and screen froze from time to time. On PC, there were some hiccups, but not nearly as many as in this app..Version: 2.7.0
✓ GarbageIf your just watching a meeting, it works. But as soon as you try to participate in polls or the chat it’s horrifying. The keyboard keeps randomly closing. I felt nothing but pain the time I had to attend class in the car. I would rather take shots of bleach then use this app..Version: 2.7.0
✓ AnnoyingI purchase the iPad Pro instead of a computer in order to do school work and I have to use someone else computer as Adobe is not working😡I keep getting error messages.Version: 2.5.4
✓ Screen Sharing not Available Yet on IpadSome competitors such as GoToMeeting allows the screen sharing with tablet and mobile devices but current version of Adobe Connect doesn't support sharing the iPad screen. It would have been a great feature for online meetings and online classes. Three starts for that..Version: 2.7.0
✓ Not working out.!It let me in class some days but others it glitchy and keeps kicking me out and 3/4 times I can’t hear they teacher cause it keeps going in and out and you only have limited tabs so you have to keep going back to the source and it is very difficult to understand when people are trying to talk and right..Version: 2.7.0
✓ Quite buggy, hard to useThe app wasn’t intuitive and was difficult to use. Once the app was open, I had to enter in the meeting ID but the app wouldn’t close to let me find it without locking my phone. It wasn’t intuitive to find the button to exit the meeting and again, at that point the app bugged my phone again. Slides seemed to be delayed and froze. There are many other meeting applications now that are much more seamless..Version: 2.7.0
✓ Don’t waste your valuable study time!Downloaded to enable myself to watch Uni lectures on my tablet - seems you need a Uni degree to figure out how to do it! Gave up in the end...rubbish!.Version: 2.6.9
✓ Let us download the video sessionsThere is a trick for downloading the videos by entering a special URL but that chops the video and audio in many parts! I hate your platform so passionately. Because my school uses your app I have to use it but I just want to download the videos so I can play it with the playback speed that I want! Why don’t you at the very least add speed control options on your desktop app?! Why do you you have to be such a pain?!?.Version: 2.7.0
✓ Trash, Garbage - Expect Way More from such an EstablishmentOverall, if I could give a zero star review I would. This app is horrible, clunky is an understatement. The UI doesn’t fit the screen. The UX is trash. You can only use in landscape mode. If you phone locks or you switch apps. You must re log in. I expected so much more from a established brand such as Adobe. This is really a shame. As an investor, I am ashamed to say this is something the secured my invest dollars..Version: 2.7.0
✓ Content not supportedI tried to join an Adobe webinar using this and after connecting got a message saying 'content not supported'. This is with version 1.5.9. I tried to join the seminar from Safari and was directed back to this app with the same message. Disappointing..Version: 1.5.9
✓ Needs to be better!This app really needs an update so the full functionality matches the desktop version ideally. The app currently feels like a beta version and has clearly not been a priority for Adobe to upgrade. I am new to Connect and whilst I recognise it has been around for a while now, the company still charge a pretty penny to buy it. I would therefore expect more from a company with such a good brand name to have a more polished app on offer in 2020..Version: 2.7.0
✓ Another rubbish Adobe productPoor audio quality, drop outs and app crashes are just some of the features you can expect from Adobe Connect..Version: 2.7.0
✓ Waste of time - apple doesn’t support flashWill never work. needs a flash application to run or requires an executable to be downloaded to a PC. never should have been put on the app store. deleted.Version: 2.6.9
✓ Complete Trash!This app is complete garbage. IT DOES NOT WORK! Needs to be removed from the store. Get on it Apple. Unusable for University lectures. Asks to download app then tries to download a dmg. Also asks for flash. Come on Apple ... where’s your quality control?.Version: 2.7.0
✓ General Sh*tI is buggy and just generally sh*tty..Version: 2.7.0
✓ Doesn't work at all - rubbishWhen I try and enter a meeting it sends me to the wed page and says that I'm not supported as I don't have flash player on my device. Well, why have an app for an iPad if it isn't supported? Rubbish..Version: 2.4.10
✓ Lichrally doesn’t workAsks for a password when there is no password for a meeting. Incredibly frustrating..Version: 2.7.0
✓ Half a year later and still no fixPlease fix your product....Version: 2.7.0
✓ Cant delete and download againIt’s undone downloaded app for me and now i cant delete it and again download this app.Version: 2.7.0
✓ Ne fonctionne plusLe son n’est pas audible depuis la dernière mise à jour d’ios. Désastreux..Version: 2.7.0
✓ The MicrophoneI use this app for my university’s online classes. Apart from the crashes, I can’t use the microphone because when I use it I can’t hear anyone and also after that the class goes on mute and there’s no way to fix it. The prof. thinks I’m doing it out of laziness but I’m not. Thanks to you now my grades are decreasing:|.Version: 2.7.0
✓ TerribleGet this removed for everyone’s sake of online schooling.Version: 2.7.0
✓ Not updates for million years!I think the app hasn’t any updates since iPhone 5 or 5s. Also it can not display Persian correctly..Version: 2.7.0
✓ Waste of timeCan’t get it to work on iPad Pro to watch recorded uni lectures. Waste of time.Version: 2.7.0
✓ Doesn’t work!!!!!Doesn’t work, won’t load, won’t open, cant watch courses.....Version: 2.7.0
✓ Doesn’t work at all. Complete trash.My institution uses Adobe Connect for lectures. They will play on my laptop but not my phone, so I tried downloading this app. When I put in the URL for the lecture, the app simply loads the web page in Safari, which plays only audio and not video. It does literally nothing. The entire Connect product suite should be loaded into a spaceship and crashed into the sun..Version: 2.7.0
✓ Annoying Text ProblemWell, it is really bad to see such an app that supposed to be widely used by students and instructors around the world, doesn’t support right-left languages like Arabic. The issue is that the desktop version performs very well in this regard, while only the mobile app looks crazy!!.Version: 2.7.0
✓ Ruined my holidayIt ruined my lockdown😤.Version: 2.7.0
✓ WorthlessAs others have commented, can’t use to view meetings/lectures recorded with Adobe Connect. Only allows you to join a webinar... waste of space!.Version: 2.6.6
✓ It works, just not well.Considering this app hasn’t been updated for a year means it is far behind a lot of other alternatives that are embracing the new COVID era online learning/working by putting more features into their connection platforms and software. Other apps like WebEx are getting easier to use on mobile because the developers realize the need for intuitively designed mobile apps for the average (non-professional) user. Connect is falling behind..Version: 2.7.0
✓ Extremely buggy!Many many problems with adobe connect. But the major one for me is that my students using an iPad can not join the meeting simply because either the link keeps opening the app download page instead of the meeting (while the app is already installed) or gives the error “room does not exist” when copy/pasting the link. This is making our work very hard and excluding students from classes. Don’t use this product!.Version: 2.7.0
✓ No sound doesn’t work not compatibleWhy even bother?.Version: 2.7.0
✓ Needs and update for bigger screensCould do with a an update for improved use on bigger screens such as iPhone X etc.Version: 2.6.8
✓ HopelessYou can’t view a recording through this app on an iPad. You are only able to join a live webinar. In this day and age who could have imagined an app being so far behind the eight ball. Hopelessly behind the times..Version: 2.6.6
✓ The worst alternative to ZoomYou can’t even put the sound on Speaker.Version: 2.7.0
✓ Total trashTry to use this trash app while my online class session but I was unable to connect every time. Why this trash app is still here..Version: 2.7.0
✓ UselessGood idea but useless when it cannot work. Where are the setting and why can adobe make this app find a network. Got network error and am on wifi. This app lasted two minutes on my phone. Waste of time..Version: 1.7.5
✓ What a disappointmentIf I could have given a half star I would have. It keeps having sound drops it like I only get 80 percent of the communication and the other 20 is lost. This is worse than any other meeting app I have ever used. I would have chosen google hangout or hi5 or anything other than this if I had the choice. Smh.Version: 2.7.0
✓ Worst Application I can think of off the top of my headPure garbage. The only browser on iPad that can support it is Puffin, and Puffin costs money to download. As a MA student at University Laval, I decry loud and far the use of this s***** application. Zoom, or Microsoft Teams, but work on an iPad, and other Apple products, without freezing, or closing suddenly every few minutes. Getting through one 2H50min late class takes me close to 4.5 hours because I need to constantly refresh my browser. I shouldn’t have to buy a PC just to watch a couple virtual classes. Hopefully, this application just disappears one day, and all my classes are done through Zoom. For shame Adobe, FOR SHAME! Also, the application writes Arabic backwards, which I don’t appreciate..Version: 2.7.0
✓ Just horrible and very buggyYou cant join a meeting without AT LEAST 10 failed attempts It displays Persian completely wrong and backwards It always has an error to show and never wants you to join a meeting Im HUGELY disappointed especially because I personally love adobe apps Big thumbs down for me 👎🏻👎🏻😒.Version: 2.7.0
✓ Zero updates during pandemic!?!?With schools stubbornly relying on Adobe Connect as the primary distance learning platform, the fact that this app has gotten zero updates for the duration of the pandemic is criminal. When apps like zoom and meet are releasing updates at a furious pace to add features to meet the demands of this moment, kids on iPads using Adobe connect can’t even view two videos live at the same time. The poor audio/video quality (10fps best), the clunky 1990’s user interface, and again, not being able to see more than one tile live at the same time (and needing to manually tap other tiles to see other speakers live) are just a few of the reasons this app deserves no stars. These are all table stakes features that literally any other video platform on the market easily covers. Yes Adobe has made incredibly modest improvements to the desktop app, but they must know children frequently must use mobile devices as a more durable, portable, cheaper, and easier to use alternative to their parents laptops. That they would continue taking money from school systems during the pandemic and leave this app and the students who rely on it to waste is unconscionable..Version: 2.7.0
✓ UpdatePlease! Please! Update.Version: 2.7.0
✓ Network errorTyped in the URL of my meeting room, but just keep getting network error. iPad is definitely connected to the Internet, and the meeting room definitely exists as I had it open on my laptop. What's going on...?.Version: 1.5.9
✓ Useless appJust as another person has commented, I tried to use the app to open university webinars. Upon clicking the link on safari, the app opens but is stuck on ‘connecting’. If the link is entered manually, same thing repeats. Uninstalling and re-installing the app does not help either. I have tested the apps both on iPhone and on iPad. Same experience. I have also tried it using home WiFi and university WiFi. It’s hot nothing to do with internet speed or if you are using a phone or an iPad. The app is just rubbish and there hasn’t been an update for a long time. I guess this is one of those applications the developers have given up on. Don’t waste time downloading this..Version: 2.6.6
✓ I want my data backUseless. Waste of a download..Version: 2.5.4
✓ What exactly are you doing, Adobe?🤷🏻♀️I think Adobe has forgotten about this application. They do not respond to reviews, do not fix bugs, do not publish updates (last updated almost a year ago!). They do nothing for this poor application😕 What exactly are you doing, Adobe?🤷🏻♀️.Version: 2.7.0
✓ Utter garbageNot only is the website horrible, but so is the application for here, and the computer. It’s known Flash is a very horrible service, hence why it has stopped being the most used service. Flash has an update every week or so, that means this application doesn’t work most of be time. When you do get it working, either it still bothers you about flash, or it is almost unusable. It’s okay on a computer, but here on your phone or iPad? It’s horrible. It takes 30 seconds to load up the messages, and it takes longer to load up any videos in the lesson. I can’t wait until this is replaced by another service for schools and other educational institutions because currently it’s horrible..Version: 2.6.6
✓ HorribleIt doesn’t work on Mac computers or iPads so why would it be on the App Store?.Version: 2.7.0
✓ TerribleFrozen during losing almost always. There are many better alternatives. Teachers, trainers do NOT use. Wish 0 start..Version: 2.7.0
✓ Worst app I have ever used in my life!This app is terrible! Doesn’t connect easily, you jump from the browser to the app. Then there’s the issue with connection! It keeps loading and loading. On top of that, it doesn’t seem to load slides properly. The slides kept lagging for most of the audience and the presenter had to go back over and over the same slide..Version: 2.7.0
✓ From a studentSee adobe connect isn't bad it also have lot of options that most of the app couldn't have it But it needs stickers It need more options for participants And stuff Cuz host may do not know how to work but me as a student me as a participant can help the teacher I wish we were allowed by our self Annd stickers are more important The webcam part isnt great 🙄😩😂😂.Version: 2.7.0
✓ UselessLol. Technology is supposed to make life easier. I was given a link to join a conference and I was led to adobe’s prompt to download the app or use the app if I had it. The app never got the connection from the website. I’ll let the company know that adobe connect doesn’t work and they should move to a better solution that uses current technology to make their customers’ lives better.Version: 2.7.0
✓ Never works!My children attend connections academy and all we experience are issues! On our iPads (which are new) it constantly cannot connect and yes we’ve rebooted, deleted and reinstalled the app. on our computers (which we purchased last year for homeschooling) we experience no sound or volume even though I’ve allowed it in security and installed different internet browsers to support it..Version: 2.7.0
✓ Terrible AppI hate this app with a passion. Trying to use this app to study for some CFP classes, and unfortunate our provider makes us this this app. It barely functions on the full internet site (chrome safari IE classic or new version, it doesn’t matter, it’s just painful to navigate no matter what avenue you try). You think the app might be better but no, you have to manually type in the link which then takes you right to the internet. On my iPhone you can’t do anything else besides load the class stream, and god forbid you need to fast forward/rewind or do anything except allow it to just play (phone or site). This program is just painful to use. I’ve wasted so much time just trying to get the thing to load that I’ve wanted to switch providers since this is the only player they offer to disperse the material. Adobe Connect is really just awful..Version: 2.7.0
✓ Inaccessible, non-ADA compliantFor a company that is almost an every sector of the business and academic markets, it is shameful how non-inclusive your application is. Not only does the application barely function with voiceover, but blind users cannot even get past the terms and conditions. Haven’t you guys ever heard of a checkbox? This is just sad. Check the box to accept the terms and conditions..Version: 2.7.0
✓ Sharing Pod Still BuggyI wasn't able to share any of the files in my content library even though they were compatible file types. The file just didn't load into the share pod. I also couldn't see any of the image files from my content library to share them..Version: 2.5
✓ This is not pogsDon’t buy.Version: 2.7.0
✓ Worse compared to zoom Webex or hangoutBiggest grip is that I have to keep the screen lit on my iPhone in order to the audio to keep streaming. Zoom and other technologies allow audio and microphone to work even when the screens are off. Please step up to the plate.Version: 2.7.0
✓ If I could give less stars I wouldThe app doesn’t work at all on iPads and barely works on phones. Unless they update it, it’s trash take my word..Version: 2.7.0
✓ Why?Why does entering the URL in the app push you to a browser that then tells. You that you need to use the app. This is a ridiculous and pointless app that does not work. Don’t waste your time..Version: 2.6.9
✓ Stopped connectingMy daughter uses this for Live Lessons in Connections Academy on her 2018 iPad. It was at least usable last year even though it’s a pain how you have to switch between windows. This year the video streams are usually blank. Audio but no video. Starting yesterday she can no longer even connect. It just spins and says connecting and doesn’t do anything. I’ve uninstalled the app, rebooted the iPad, re-installed the app multiple times now with no luck. Oddly enough it still connects on my iPhone 11 Pro Max, so she luckily hasn’t fallen behind. Maybe it’s something different between iOS and iPadOS? I wish the school would move to a different platform. I’ve used Adobe products Professionally for over 20 years, but this app is garbage. The teachers and students complain about connection issues on a daily basis..Version: 2.7.0
✓ NoDon’t install waste of time.Version: 2.7.0
✓ One of the worst apps I’ve ever used.This app is truly horrible. I’m currently using it for web seminars and it’s really barely usable. There’s a number of problems: 1. Audio stops when go to Home Screen. Sometimes I want to switch to Safari and the audio just stops. 2. No multitask support on iPad. Combined with above this means you can’t switch to other apps. 3. Audio is choppy. 4. App doesn’t support most handouts. A webinar had a number of pdf files and the app just says “unsupported format”. 5. Can’t copy from chat. Also can’t tap on links in chat. 6. On my iPhone 12 Pro Max, I can see the status bar on the left side of the screen despite being in landscape mode..Version: 2.7.0
✓ Waste of timeIf I could give 0 stars for this app I would. Not supported for Mac computers or iPad’s. Unfortunately the university I attend insists on using this app only for online lectures. Adobe: If you want to provide a decent app for people - how about you work on making it actually compatible for ALL computers??.Version: 2.7.0
✓ Students need youReally disappointed of this app, wasn’t expecting adobe to create an app with such no creativity, i can’t even can’t watch the recording of my teacher posted.Version: 2.7.0
✓ Very LaggyWouldn’t be using if it wasn’t required for my uni course, the online version works better than the app but even the desktop version is slow and has many glitches. Wouldn’t recommend, better off with zoom..Version: 2.7.0
🙂 Adobe Connect Positive Reviews
Adobe Connect works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Adobe Connect.
⛔ Adobe Connect Problems
