4.7
4.71956 star

Total 82 Negative Reviews

Period Diary Pro App Complaints & User Negative Comments 2024

Period Diary Pro app received 82 complaints, negative comments and reviews by users. Have you ever had a bad experience using Period Diary Pro? Can you share your negative thoughts about period diary pro?

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Period Diary Pro for Negative User Reviews

Not Working5+ years of period tracking and the isn’t working since the last update :(.Version: 1.4.6

Constantly crashingApp won’t even open open anymore. Years and years of data, lost. Furious..Version: 1.4.6

Update failureUpdated app only to find all previous data lost with ZERO prior warning.Version: 1.4.6

Lost 3 years of dataNot sure how the heck this happened. Last iOS update perhaps? App disappeared with all my data. Would sure like to figure out if it’s even possible to get it back... but don’t know how to contact the developers.Version: 1.4.6

Not happyI can see I am not alone in my thoughts here as I read through the reviews. I used the old free app that looked liked this paid version for years, meticulously tracking my cycle as I have gynaecological issues… then it forced an update, and just updated to a completely different looking app. I Lost ALL my data. It wasn’t user friendly. It was AWFUL!! I emailed and emailed. No response. I left a review, they responded with a generic ‘sorry to hear this, please contact bellabeat’ type message. I did, again, no response. What is the point in trying to placate users with a hollow message and doing nothing to fix the issue! I would have happily paid (triple!) to upgrade and keep years of tracking data IF THEY HAD ADVISED!!!! I’ve now purchased this hoping it will be more user friendly, and retain data with upgrades! The only reason I am giving one star and such an bad review here is because it is the same developers. Fingers crossed this paid app advises prior to updates if we may lose data. Why did you do this??.Version: 1.4.6

Mysteriously disappeared.I’ve used this app for years and it has recently disappeared from my phone? A quick search shows this has happened to others also. Disappointingly I’ve had to pay £1.50 to reinstall..Version: 1.4.6

Very unhappyI had been using this app for about 3 years - always putting in my cycle. Next thing you know, the app has been updated to a paid version and I don’t have access to any of my previous data. Why didn’t the app warn me this may be the case ?? What have you now done with the data? How will I keep track of my cycles etc if I can’t have access to data?.Version: 1.4.6

Data lostApp disappeared from iPhone and had to reinstall. All my data from nearly 5years gone!! New developer... does this have anything to do with it?!.Version: 1.4.6

Will not openI have updated to the most current IOS and now I can not open this app. Frustrating that I can not look up previous data. Think it needs an update. Please fix..Version: 1.4.6

No supportI love this app, love the design, but after using for 12 months i find that the data in the logs has stopped. I think it will only record 12 months worth of past periods and cycle lengths. I keep trying to add past cycles but it wont accept it. Also if u accidently pick a date for the start of your period in the calendar and if you need to delete this i cannot find anywhere to reset ! Very frustrating. I have emailed the developer and never received a response so i am now using alternative app..Version: 1.4.1

The BestThis is the best app of its kind that I have tried. The design is pretty and content allows you to log sufficient detail to track your cycle and body changes. My only comment so far is that it does not allow you to add 'custom' moods or symptoms. I am not sure if it takes into account your notes and other measurements (weight, BBT) to predict ovulation and coming period. Also, since I am a new fan, I have not had any alerts yet :).Version: 1.4.1

Been using for 6 years but now doesn’t workI have so much history stored in this app and due to lack of updating I am no longer able to access it. Ever since the new update to iPhones this app won’t open. Please fix this. Company has other apps they own and update which is fine but perhaps give users option to transfer data over to one of the newer apps as opposed to just letting this one die..Version: 1.4.6

New bugs and possible improvementsWas working well on free version last year, but has not been working as well this year...upgraded to paid version and no improvement. Unhappy. Also found it limiting as no option exists for recording/tracking cervical mucus changes. I have an irregular cycle however am able to predict period 15 days ahead by noting changes in cervical mucus--am aware this is not suitable for everybody but would like to have this additional option. I can't understand that there can be options for bloating but not for cervical mucus (or temperature) these seem like more functional and obvious changes relating directly to fertility and menstrual cycle than mood or bloating..Version: 1.4.1

What happened hereI agree with the previous reviewer i had this app also was told to update and now i have a completely new app and this is not shown anymore what happened to this app and why am i using a differently one all of a sudden after updating the app got confusing and why wasn’t i told that it was changed thought is was just an update change not an app change.Version: 1.4.6

Needs to be updated!Pretty good app but, the app stopped working when I updated to the latest iOS. It needs to be updated!.Version: 1.4.6

New bugNew bug update: There seems to be problems with the previous periods record. No periods after 2013 are shown. On the main calendar page: though the app tells me period is due in X days, the days on the calendar are not highlighted. FIXED: Not sure why but I have problems when trying to sync app with google calendar. Always freezes. Otherwise amazing how the Pro version has all the icons you need. And data transfer from free version to pro is also effortless..Version: 1.4.1

Optimize for iPhone 5 please!Great app. But please optimize it for iPhone 5!.Version: 1.4.1

Data is gone... HELP!I have been using this app for years now and all my data is gone when I decided to log in through Facebook. I started off with the free version and purchased the pro after that. It did not have a sign in feature then I don’t think, so I don’t know where my data has gone. If U can help, please Let me know. Thank You! It was 5 stars for me until this happened!.Version: 1.4.6

Very difficult to figure outI find this app NOT intuitive at all. If I accidentally click to start a period, you have to go to some gymnastics to figure out how to edit it. In fact, you can’t edit it. You have to erase the period cycle in a completely different function in the app, then go back and start again. You can’t go to the calendar and click on a day to make edits, which I also find counterintuitive. Can I eventually figure it out? Yes, absolutely. Does it take me a frustrating amount of time, that I could spend doing something else? Yep..Version: 1.4.6

CrashingI’ve been using this app for years now and with the new IOS update it keeps crashing due to the fact that the developers haven’t done an update on the app for 2 years. Please update the app, it’s been a great tool so far and I don’t want to lose my data..Version: 1.4.6

It's not for everyoneThe app is awesome the only reason I don't give it a five star is because it has a limit on the number of days your cycle last. I have a condition called PCOS which prevents me from having normal periods and cycles lasting 28-30 days. My cycles can actually last more than 60 days..Version: 1.4.6

When will this app get updated?I’ve used this app for years but has not been updated in 3 years and has many problems. Will there be an update coming to fix the bugs?.Version: 1.4.6

Great app but needs major improvementI love this app because it’s easy to use and captures the info I need to track. The problem is that when I try to register it never works. The app has crashed and I have changed phones and each time something like this occurs I lose my data. If they would fix it so you can actually register and save your data that would be great. I’ve used this app for years and that feature has never worked..Version: 1.4.6

Not happy stuck on loadingWent to open my app a number of times and it’s gets stuck on loading so I did the update. Still having the same issues. It’s important for me to access my information stored on the app. Fix the issues. Never had a problem with the app before. Fix the issues please..Version: 1.4.6

CRASHINGThe free app worked really well so I paid for pro and have nothing but problems since.... Can we have an update please! Issues: The problem with making notes on the dates u want Not counting how many days in total so u could b 2 months late but cos u not had a period it re sets so only tells you ur 2days late... Ect The free version does everything that pro does why did I waste money!! I don't want to look for a new app cos I've been using this for a year now and am getting frustrated with the bits that dont work.... Please send an update!!!.Version: 1.4.1

Export UselessThe data can only be emailed as a static PDF or exported to your phone calendar. Unfortunately the calendar export does no send over notes and handles periods clunky (doesn't designate a range or beginning/end day or include data on flow -- just states "period"). There needs to be a way to get data out in a spreadsheet format. I paid to be able to export and feel duped..Version: 1.4.5

Google Calendar Sync-DO NOT WORKI like this APP except that the Google Calendar sync does not work. I just purchase this today, June 18, 2015 and I am so disappointed. I used the free before and decided to get the PRO, for the purpose of syncing capability to my Google Calendar. I REGRET THAT I DID. I hope they will came up with an UPDATE to fix this problem..Version: 1.4.2

Waiting for sign spottingThe addition of the sign 'spotting' would make this 5 star!.Version: 1.4.1

Forced to buyI had this version for years but then an update forced me to buy the same features I’d been using after getting a new iPhone & lost all my years of data. Bait & switch. Free and then forced to buy after we get used to it. At least you could’ve offered us to update it for less or protected our data if we were to pay rather than downgraded us to a completely useless version..Version: 1.4.6

Stopped saving recent periodsThis app was fantastic until it stopped saving my recent periods, making the length of my cycles completely inaccurate. It's stuck in October 2013 and won't even allow me to manually add dates for November..Version: 1.4.1

Google Sync does not work!!!!Kept getting an error message when trying to set up Google Sync. Not happy with this! Purchased this just because of this reason and it DOESN'T work!.Version: 1.4.2

Notes and dates!!! Disappearing symptoms!!!Just bought pro app but am havin problems noting on required day it always goes onto the day after which is totally confusing!!! Also after paying for the pro app I now find that a lot of the symptoms, moods etc have disappeared!! I thought u would have full access to all rather than have to invite friends to achieve these?? app is very helpful but let done by these issues! Please can this be sorted??.Version: 1.4.1

Good appPlease fix the big with the dates. When you enter the details and them view on the calendar the date selected gives details of the following day! This is especially annoying when trying to put things in retrospectively. This can't be that difficult to fix?!?!? Some small glitches. If I try to enter a note directly into the calendar it shows the pen sign on the following day. Would be good to have an addition of being able to put in birth control details as well..Version: 1.4.1

Used to workI have used this app for years and it was really good. For some reason nearly all my data disappeared, I was tracking my cycles and my weight info on this app. I used it while trying to conceive and it’s all gone. Since then I’ve used it some more and only some things are saved, for instance only my most recent two weight entries are there, older ones from after the data wipe are already gone as well. It has become useless..Version: 1.4.6

Where’s the forum?I’ve had this app many many years and use it off and on. One of my favorite features has always been the easy access to the forums for any concerns or advice. What happened to the forum? When I go to it it’s just pulls up an ad. Get rid of the button if there is no forum anymore. Simple..Version: 1.4.6

Would be 4 stars if the bugs were fixed!In general I like it. I love the colours and the various options. I love the way it predicts your next flow and tells you what stage of your cycle you are at and when your flow will start next. I love the moods and symptoms section but as others have said there is a problem with the diary. When I make notes I can't go back and open them. The note seems to disappear. So i've lost all the diary notes i've made although the symptoms, weight and mood info are still there. Please fix this otherwise the whole thing is pointless. When you click on a date you get the next date. This needs to be fixed. Also as suggested by someone already the graph would be more useful if you could see how the symptoms are linked to the time of the flow so we can see if there are any patterns as to when certain moods, symptoms and weight changes occur. Please fix the bugs--- I think I'm going to have to use another app until the notes are sorted. I brought the pro version as well so a bit disappointed..Version: 1.4.1

AverageI used to have the free app which was good but thought getting the paid one I was going to get more options and statistics however is not better or different than the free one you get..Version: 1.4.1

Can’t open allEvery time I try to open the app it won’t open... this has been happening for the last week. Can you fix this?.Version: 1.4.6

App crashingSince the new iOS update the P.D pro app will no longer open and keeps crashing Is this going to be fixed anytime soon?.Version: 1.4.6

Data missing from the last update!!!!!All my data in the past 5 years went missing on the last update..... for this year one is really important as I’m on IVF and I track everything in the app.......Version: 1.4.6

Lost data and no help from anyoneI’ve had this app for a long time than 1 day I started losing info so I logged out and tried logging back in.. since than I’ve been unable to.. keep getting an error saying to try again later.. and the website to reset password can’t be found.. I’ve contacted the company back in Jan 2022 and I still have not got any resolution… all I want is what was in the app...Version: 1.4.6

Still not working...I got excited when I saw you guys updated this app after years of it not working.. well it still doesn't work.... freezes then starts to auto sync. No clue what it's syncing to.. still needs work. Please fix this !.Version: 1.4.5

To be improved....The free version is a good app so I have purchased the pro version and it is very disappointing that the 'summary' doesn't work properly which doesn't record all the previous periods nor new periods! I have also accidentally input the wrong start date on the calendar and it doesn't let me to amend the record either. The flower indicator for fertile days and ovulation days also not working properly like the free version..Version: 1.4.1

What’s going on with the app ?I’ve had this app for way over 2 years and it’s been great to me up until I noticed that the app somehow made its way off my phone ..so I went back to reinstall the app .. that app thatI’ve last known to be free but it’s now $1.99 and that’s absolutely fine because the app worked great for me. So I reinstall the app and all of my information is completely gone like literally everything. This is so heart breaking and mind bothering because I held a lot of valuable dates and information on this app and now everything is literally gone. Can you guys please fix this issue ?.Version: 1.4.6

Where is my period dataI have been using the free P.D. app for over 4 years. Upon checking when my next period it, as it can be very unpredictable and As I suffer from gynaecological problems. All my data has now been erased as it forced me to use the paid version. There is no way for me to retrieve 4 years worth of data as the new paid app completed wiped out my entire medical history. Not happy at all!!!!!!.Version: 1.4.6

Too complexIt sounded simple when I read it and decided to download the app It really isn’t friendly to use I would not recommend it.Version: 1.4.6

GLITCHYThis app glitches too much! Every other app on my phone works fine except for this one. When I go to look at the calendar to see when my period next period will come it doesn't show any dates. Just bold lines down every box. Think it needs a new update huh?.Version: 1.4.2

Used to love this appI used to love this app. It worked well and tracked everything. But the last two months, even after updating my phone, I can’t use the app. Every time I try to open it, it states that it’s syncing my data and it doesn’t stop. It will be open for five minutes doing that. I don’t want to lose all my data from years and years but I physically cannot use this app anymore :(.Version: 1.4.6

Great to a pointAlthough I love this app, as most people have said having to make notes (it doesn't always save the notes either) a day early so it looks right lets it down quite a bit! Im having to copy the notes onto my iPhone calendar instead. Again defeats the object of the app. On a positive, it looks amazing, it's captured all the right emotions, cravings etc down to a tee. I would absolutely recommend it to everyone if the notes issue is fixed..Version: 1.4.1

Not impressedI purchased the pro version so that I could write longer notes, and i will spend a good amount of time writing an entry and then it will not post. Total waste of time..Version: 1.4.1

Dernier mise a jour bugLa derniere mise a jour ne s'installe pas Donc resultat je peux pu l'utilise depuis la sorti. Merci.Version: 1.4.2

Such a shameI had the free version first which I loved so much that I decided to pay for the full one , but the full version had been everything but it's worse then the free version periods don't track and there's no count down , I want a refund !.Version: 1.4.2

It’s stopped workingWhy??????.Version: 1.4.6

NotificationsReally good app but can you please fix the notifications/alerts so that they actually remind you.Version: 1.4.2

Nice appIt's nice but it would be better if we were to enter the password BEFORE the app appeared which will make it more discrete because once people click on it, they will know immediately what it was without needing to enter the password. It would also be cool if we could have an option where we could unselect the temperature or something because I sometimes accidentally click on the temperature tab without knowing my temperature and it just gives me a random temperature without me needing to select it and then I can't undo that - meaning I MUST put the temperature. Same goes for the weight. Other than that, everything's really nicely designed..Version: 1.3.2

Lost InfoI recently had to restore my phone, and though I’ve synced my app previously to my email when I had to restore my phone all of the app information was completely lost. I’ve done this once before and was able to get the app information back, however this time it’s just all completely gone and it’s very upsetting. I used it more as a women’s health journal and had a lot of dr visit information on it as well as things about my relationship. Is there a way to get my information back? I had it in a back up for my phone, but it seems there’s no way to get this information back onto the app?.Version: 1.4.6

Diary broken since update doesn’t workDiary broken since update doesn’t work.Version: 1.4.6

Lost DataI love this app however I logged out of the app and when I logged back in all my data was lost, this happened to when the updated the last app I had I lost 3 years of data. Why can’t we log out without losing all the data and cycle tracking. This is starting to p*ss me off.Version: 1.4.6

AdequateIt is basic; but as I paid for it I wish it did more, like sync with my calendar; also, as I have seemed to have started peri menopause, I wish there was more symptoms for that, and a way to track the differences in periods. I don't love it, but it will do until I find a better one.Version: 1.4.1

GhostedHave used this app for years and seems that it won’t open anymore and I can’t access my data. Have you sold to Bella beat which uses a subscription model? Would have been good to have some warning. Disappointing.Version: 1.4.6

App Will not openEver since updating my iPhone the app will not open. Not happy, as others have said, I have used this app for years and have a lot of important data stored in it. Please make an update so I can access it again..Version: 1.4.6

Had to change the rating.I’ve had this app for many years and not one did I have problems until recently. My app would not start and kept crashing. This occurred out of the blue. I powered down and restarted my phone. I performed a hard restart, and I even updated my phone’s software but the problem persist. I was loss so I contacted the developer. I was told to the the same things that I’d already performed. The developer stated if none of those things worked, then uninstall and re-install the app. I emailed back stating I was trying to avoid that because I didn’t want to lose years of data. Unfortunately, there had been no response. So, I did what the developer said and of course I lost all my data. The app works fine, loading and not glitching. I’m upset about this and will not be using this app in the future. I feel the developer could have had a better solution. I really did like the app..Version: 1.4.6

Backdoored their customersLove the app until they took all my information erased it and charged me to start using the app again without years of data. You could have at least kept my history. And warned your customers about the new roll out. You did a terrible job rolling it out. Super poor communication. Thought it was shady…..Version: 1.4.6

DisappointedI’ve used this App free for many years. I am at that age where I document my symptoms. The new version is not as easy to use as the previous free version. Should have been given the option to subscribe to the old version before the change happened. As I’ve now paid £4.99 for the version I did before but now I have blank version.. what a waste of money and my time.. 😡.Version: 1.4.6

Keeps crashingLike others have said, the app won’t open since I updated my iPhone the other day. Years of data gone 😟.Version: 1.4.6

About this appThis app I really good to see if you started your period but I thought it was a little confusing to me because you have to put it on a calendar that they provide for you on the app and you have to know the exact day that you started.Version: 1.4.6

ScamDon’t do like I do and pay the 4.99 to upgrade to pro to try get all your medical history back, it’s all lost. Absolute scam artists who completely sold out for a quick buck. I would give you zero stars if I could. Also this is my second time leaving this review, wonder if it will go missing like the first one.....Version: 1.4.6

Loved this app until a month ago.This app. Was wonderful until it no longer opens up. It has been happening for a month now and has not been fixed. Sad it was a great app when it actually worked..Version: 1.4.6

Crash when trying to set up emailGot this because of email notifications, but that's broken! Bit disappointed.Version: 1.4.1

No Back Up or Restores?Can't back up or restore your info. This is useful to help sync data to other devices (ie. your partner's). Also calendar view isn't easy to read in a month glance. You have to select the day to view data. There are better alternatives..Version: 1.4.1

GlitchesThis seems to have a few glitches and possibly a data cap? Have uninstalled and reinstalled but doesn't seem to want to take any more info. Upgraded from free version just in case and it still doesn't work very well. Disappointing - when it did work it was very good.Version: 1.4.1

Not goodGreat background and nice option! But the calculation are not good. They have the wrong fertility and ovulation date..Version: 1.4.2

BrokenWhy isn’t this working anymore? I’ve lost all my data the app won’t even open, it’s just bounces off the screen every time you try. Please fix it.Version: 1.4.6

Disappointed in this appI have used P.D. consistently for more than a year to track my cycle. The latest update has required me to redos load the app. I was not able to open the version I had before and have lost all of the tracking information I had. This is upsetting as I really enjoyed the app and was using it up until the latest update..Version: 1.4.6

Where did my data go??Very upset, I opened the app today to find that eight years of diary entries and logs have vanished. Would love to hear from the developer with assistance to recover this irreplaceable history..Version: 1.4.6

UpdateI have used this app for 9 years now and suddenly the app updated and all of my information was gone. I tried reinstalling but still nothing. This is heartbreaking because This is 9 years of info just gone..Version: 1.4.6

Bugs :(Generally speaking this app is great but it has a couple of bugs. Doesn't sync with my calendar which then forces the app to crash. Hence the notifications don't work either. Please fix this..Version: 1.4.1

App Won’t LaunchApp used to be great. Simple to use, have used for years and as a result have built up quite a history within the app. Now following ios14 it won’t even launch! Please fix ASAP!.Version: 1.4.6

No longer password entryI used to have to enter a password to log in and now it just opens up..Version: 1.4.6

11 December 2020Crashed after I updated my phone software to ios14.2. The developer doesn't offer an option for communication: just frequently asked questions, which doesn't cover requests for updates. 🙄 Pity, I have been using this app for years and was very happy with it! ❤️ The same developer offers now a different app, where you are supposed to SIGN IN ( tracking in a period diary app is fishy!) , and offers fitness and diet advice - basically, Marketing, probably selling stuff! 🙄.Version: 1.4.6

Such a shameI’ve had this app for several years and used it every month. I recently changed phones and when I restored my phone I had to repurchase the app, it won’t let me login or reset my password so I’ve lost all my data!.Version: 1.4.6

Had this app for 4years need the previous entries ASAPVery disappointed had my history in notes saved going back 4 years and then had to pay $2.99 which didn’t retrieve any of my previous entries. Can I get it back anyway??? I’m Happy to pay the $2.99 for it to go back to the way it was. Please Assist me. Need all information that I had put in as now I’m going through some complications that the doctor could really use this information.Version: 1.4.6


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