Surveys On The Go Negative Reviews

Surveys On The Go App Complaints & User Negative Comments 2024

Surveys On The Go app received 15 complaints, negative comments and reviews by users. Have you ever had a bad experience using Surveys On The Go? Can you share your negative thoughts about surveys on the go?

Surveys On The Go for Negative User Reviews

✓ They get more than they pay forI’ve been using this app and answering all the questions they ask which the exception of the surveys that want photos of my bills with personal and account info. Too sketchy to provide that in my opinion. Additionally, the survey payouts are misleading for most. If I have to qualify for a survey, then they need to show that they are paying me for the qualification survey...because that’s what it is. You’re made to take a survey of 10-20 questions to be told that you do not qualify for the follow on survey and get paid 10 cents when the initial advertisement was for a much greater amount. Over all I’ve taken many surveys and I still can’t cash out because I haven’t made it to $10 yet. The information given was probably enough to totally steal my identity if each survey were combined. I’ve given up info about religion, political views, income, number of children, ages of family members, employment, entertainment, and much more in addition to being asked for photos of my bills. Definitely getting ripped of by data mining...it would be great to actually qualify for a real paying survey instead of being tricked into a survey with hope of something better..ReayscuVersion: 2.24.2

✓ Used to be 5 starsI’ve been a fan of this app and have been using it since 2021. It’s been great as it definitely helped to put $$ in my pocket and at times even put food on the table. Everyone has hard times and during the last year I’ve been going thru hard times and had to move bac in wit my parents temporarily, to put extra $$ in their pocket and to help SOTG , I referee my parents. Now mind u each of us has our own personal cell phone with the SOTG app installed, each of us has our own email addresses, but live in the same household we share the same IP address so I’m being accused of having multiple accounts. SMMFH. Mind u each of us cashed out thru PayPal, now if u use PayPal u no u have to give identification before u can have an account with a debit card linked to it! Instead of doing a thorough investigation and Instead of giving me credit for referring them, my account gets deactivated and the funds that were available plus the pending funds I was waiting to clear has all been taken!!! The time I’ve spent doing these surveys and accumulating the incentives that I rightfully deserve is gone!! IN YOUR POLICY AND RULES YOU SHOULD GIVE SPECIFICS!! I hope this review gets someone’s attention and helps me with this matter!!!.NoEy*1120Version: 2.58.14

✓ Horrible customer service RIP OFF STAY AWAY!!!There are better survey apps out there, that actually uphold their end like they are supposed to. This is just my experience hopefully others don’t have this problem as well. I re-download the app at the end of July after not using it for five years. At first everything was going good I was completing the surveys and getting the credit for it but then I noticed my available balance wasn’t matching the amount of the surveys that I was doing. So when I went to look at my account history I started off with a -$30 balance I believe. So all the surveys that I was doing and getting credited for we’re bringing me closer to a zero dollar balance. I reached out to customer service because my account wasn’t correctly reflecting all the money that I’ve earned. I even sent screenshots and I was told that they were looking into it and it was a system glitch and somebody would be with me shortly. That was three weeks ago I’ve sent in for more help tickets and still no resolution, no updates, nothing. so basically the clients in the app have gotten the information that they needed for their job while not crediting me what I’ve earned. i’m telling everyone to stay away and if I still dealing with this issue in two weeks I am deleting my account and the app for good..Novakayne__Version: 2.54.6

✓ Survey opportunities have disappearedIn the beginning I was getting so many surveys. After a few months and several cash outs, I’ve stopped receiving survey opportunities. The last survey I received was a $20, 7 day food log survey. After inputting every little detail on how I prepared every meal and how much I ate for 7 full days I received the full $20, which was the largest opportunity I had received to date. After this, poof, gone, I’ve maybe been sent 2-3 surveys over a month and haven’t qualified for one. I feel like they secretly cap you after you’ve made a certain amount from them. Prior to posting this receive, I took a look at what others had to say and was floored when I came across a review from someone else that posted the same experience over two years ago. The same run down, they had been receiving tons of surveys and had also gotten decent cash outs. Did the $20 7 day food log survey and then like me, the surveys disappeared. This confirms it for me that they control or have a cap on what your sent and also what you will qualify for after you reach a certain cash out threshold..Jaw!987Version: 2.56.2

✓ BEWARE It made everything on my phone stop workingDo not, I REPEAT, DO NOT get this app. When I first downloaded the app it asked a location service question and when I agreed it connected a VPN to my phone. The second it showed up my internet mysteriously wouldn’t work even though I had data or I would be connected to internet. It caused a lot of problems for about and week but then my phone started working okay again for a few months. When I’ve tried to use this app in the past surveys never would work or would crash or not load. I stopped trying to use it but it was still downloaded to my phone. Then all of a sudden my phone wouldn’t connect to internet again even if it showed it was connected. Nothing was working, all my apps started crashing or not allowing me to get on them. The past 2 weeks I’ve hardly been able to do anything on my phone and I’ve been deleting things like crazy. I had about had it and was about to go buy a new phone which I can’t afford. But today I was looking through setting and found a thing about the VPN and it showed what app it was being sourced by and it was this app. I deleted the VPN and then deleted the app and now my phone is working completely fine all my apps are working and my internet is showing up at the top again. I believe this app is scammy and suspicious honestly. So for the well being or your phone don’t delete this app!! It’s the worst!.KblivesVersion: 2.58.18

✓ You’ll Never QualifyDon’t waste your time. I’ve had this app and tried every single survey they offered me for the past two months now and have never qualified. It’s usually because I’ll go on errands like grocery shopping, get gas, get food, and then get home and watch some TV and they’re usually looking for answers about ONE of those things but if you’ve done 2+ of those things at one time then you’re disqualified. Over and over and over and over again. It’ll entice you with $6 surveys, $2 for 5 minutes, a couple questions here, just a bit of your time but all it does is take your attention and stop your life rhythm for ten fudgin’ cents. Don’t waste your time. You’re better than that. You’re more than ~$6 of rejection over two months. Note to programmers: give incentives. Maybe $.50 for every 10th survey you get rejected. Maybe a percentage of the survey total instead of $.10 regardless of the survey offer? 10% to be disqualified. I would at least feel somewhat worth my opinion at least once if you do something to show worthiness instead of flipping a dime at me for my troubles. It becomes routine, daunting, expected, and then sad after a while...after being told your opinion doesn’t qualify 15 times..FarnoshVersion: 2.30

✓ Too many errors; VPN makes phone unstable; fraud?This used to be the best one. Used to get 10 cents for service you were not qualified for. They recently change that to five cents without notifying users. When a company makes changes but doesn’t notify its users, there’s something problematic about the company, as it is clearly no longer trustworthy. In addition, it is now possible to complete entire surveys (30 minute surveys, too), where you can still be disqualified after completing the ENTIRE survey. Normally, screening questions occur in the first few minutes of a survey, and that’s understandable. But it becomes data theft when you complete an entire survey, but get disqualified anyway. And despite this being digital, they request to see screenshots you take during the survey to prove you took it. But nowhere on their onboarding do they acknowledge this and proactively ask us to routinely take screenshots. Customer is good, but the entire thing has turned into a sham. I initially gave them 5 stars. Things have changed for the worse. Ive used this app for about 3 years now, but now it’s literally just a waste and seemingly fraudulent..Calliope1975Version: 2.58.19

✓ The app’s VPN will make your phone impossible to useThe good: this is probably the best app out there for surveys. They push only the most relevant surveys and reimburse you $0.05 when you don’t qualify (it used to be $0.10, but alas). Their product trials are also great, and I have gotten to try some cool stuff. With the VPN turned on, you’ll earn some passive money and be alerted to special, high paying surveys based on location. I have earned almost $200 from just this app since March! The bad: The VPN makes my phone almost unusable. For months I was wondering why my phone couldn’t reliably attach to ANY internet- not the network or WiFi. I was so frustrated that I called my cell phone provider’s customer service to see if something was wrong. I tried switching phones, and I tried resetting my home WiFi network. A month ago, on a whim, I turned off the app’s VPN (which I didn’t want to do because the app pays out more the longer it’s activated). All of my network problems were solved. My phone suddenly worked better than it had since March. The conclusion: no matter how amazing the app is for surveys, I have to be able to use my phone. I turned the VPN off permanently, and now make almost nothing. Once I get to the $10 payout, I will take it and delete the app. It’s such a bummer and I hope they can fix the problem; I would be willing to try again if they do..I_love_musicals07Version: 2.59.0

✓ Not worth the time**editing my review after developers response- I have contacted support every time this issue has happened, they are not communicating with me which is a big part of my dissatisfaction with this app. I just want them to make it right and they are choosing not to do so. ** I was excited to start this but I’m no longer happy with it. I didn’t “qualify” for most surveys so I received 0.10 for each one. You can’t cash out until you’ve earned $10. And to top it off I did a 20 minute survey 3 different times and each time it quit working at the end of it. The first time they credited me the $2.00 for it but the 2nd time it happened they said they would credit me and they said it went through but it never came through on my end. The third survey they said came through also but again it did not. I didn’t mind doing the surveys and even earning the 0.10 when I didn’t qualify but to spend 20 minutes on surveys that time out and then not be compensated for them, now I’ve lost patience. Don’t waste your time here, you give a lot of personal info in the process - not worth it..IPhone user 10282001Version: 2.54.5

✓ Doesn’t always payIn the beginning of taking the surveys that this app offers, I was making a decent amount of money quickly. After my first cash out which was about $13 I stopped getting as many surveys. After my second cash out at about $12 it seemed that the surveys just ended completely. I would get a $1 one here or there but they seemed to just stop altogether. As the days went on I got very lucky and joined in on a survey worth $20 that I had to put in everything I ate and drank for that day and it lasted 7 days. After the 7th day I was pretty disappointed that I didn’t receive the money I deserved after taking time out of my day to mark down everything I have consumed. Although it may seem like this was an easy survey, I had to go very into detail on what I had including what I put of my food and where it was purchased from exactly. So if you are considering taking the surveys on this app, don’t take surveys worth high amounts over $10 because you won’t receive it. Otherwise this app is pretty good if you’re looking for money just for fun!.LilyanuszewskiVersion: 2.43.1

✓ Total scamYou have to hit $10 before you can cash out. I took over 20 surveys and with the exception of 2 surveys at 50 cents each, I got told I don’t qualify to take it after answering multiple questions, and only get 10 cents. I waisted a lot of time to earn $2 which I couldn’t even readers. I planned to get to the $10 cash out, and delete the app, but after so many non- qualifications, I forfeited my $2 and deleted the app. Plus, when I tried to “ deleted my data,” it would have you enter your first name. I did, and is repeatedly said, uh-oh, that name is not correct. I agent to my profile to verify that, it was correct. I would up deleting the app, forfeiting $2, and waiting a lot of time. No wonder they can make this, they never pay you. Plus the pay is horrible, my time is more valuable. The “ reviews,” that say $25 in two weeks is a great side hustle, are insane, or work for this consonant. $25 in two weeks is nothing, and how Much time did it take you to make that $25. They usually offer $1.50 for a 20 to 25 min survey, but first you have to answer 5 min worth of questions to see if you even qualify for that survey, and if you don’t, you get 10 cents that you can redeem because you have to accumulate $10 and 10 Cents a shot. Rediculous waist of time. Sell something on eBay, have a garage sale, and you’ll make much more..Frankie 123 Castle 987Version: 2.55.2

✓ Most often a waste of time for .10This app is definitely a great way to kill time and make some money. Having said that, it’s starting to get on my nerves. A good majority of the time you’re getting disqualified from surveys within 60 seconds or less and this is great! As of late though, this is NOT the case! I’ve been wasting 10 minutes OR MORE just to have it tell me I don’t qualify. It’s also doing this on surveys that make literally NO sense to do so? How does it make sense to disqualify me on a survey based on making people happy with an app. When I say I’m VERY happy with the app, it disqualifies me? This was after it asked 100 questions about what I want to see on said app. Basically it wasted all my time and stole my information for no money? This is starting to become more common as of late and it’s making me not want to use this app. They need to continue disqualifying within 60 seconds or less. What’s even worse are the surveys that ask you a bunch of questions and then make a note that you’ve qualified for the survey and then disqualify you 5 to 10 minutes later. Makes me want to throw the phone. I complain about this to support and they usually give you a dollar or most recently they’ve just been saying sorry and they can’t control what surveys put out….. we need better then this. We should be able to rate the survey so these companies and what not don’t abuse us for our time and steal our information. Scam.Dwelch87Version: 2.56.4

✓ ABSOLUTELY TERRIBLE WHAT A SCAMI will first say, the app does legitimately give you money. I have received payment before. The problem with the app is they make you spend 10-25 minutes on a survey, and when you get to 90% complete, they drop it and say you aren’t qualified. They do give you 10 cents. But a measly 10 cents for 20 minutes of hard work is a huge scam. I’d say it’s likely they record your answers as well even if you are suddenly not qualified. Next, the surveys you get disappear INSTANTLY. I’ve gotten a notification that a survey was available and then it was gone seconds later. The frustrating part about that is they rarely give you surveys, like 50 cents every few DAYS only for it to disappear or tell you you’re not qualified. to the people who run the app, PLEASE have a limit of x questions you get asked and then have it tell you if you’re qualified or not. I’ve probably lost hundreds at this point from being not qualified after spending at least 10 minutes answering questions. FIX YOUR APP. It would be an incredible source of income and a wonderful app if it didn’t do stuff like that. I know others have commented on the same problem. You’re lying, terrible people for not fixing this scam!!!.Pr3ttyvacant03Version: 2.43

✓ GOING DOWNHILL ASAP!!I've been a LOYAL person to this app since 2020 around when covid began i downloaded this app the first few months were terrible barely made any money on these surveys then after a year i started to get a feel for it and knowing what to answer and not to say on certain things and started earning more money after being 2 years deep ive been getting alot of decent surveys some $20 surveys every here and there some $12 there's also been some product testing surveys for deodorant or body wash ive done but for whatever reason they stopped doing that..i make about $10-$20 a month sad ikr but anyways 3 years deep since 2023 started this app BARELY gives me any surveys they used to do a weekend giveaway for $100 they pick 4-5 winners every weekend they stopped doing that yet i still get the weekend giveaway survey i complete it and monday comes around no winners are announced i hardly ever get any surveys anymore its been weeks you cannot depend on this app for quick money this app is going downhill fast THANKFULLY i found a better survey app and i make atleast $5 A DAY so i will gladly be uninstalling this app because this app does nothing for me anymore!!!.Drippy TayVersion: 2.58.13

✓ SubparThis may get pushed down by the company, but I’ll say it anyway. Most of the surveys you can’t even qualify for, you’ll complete almost 90% of it before they tell you that you don’t meet qualifications and they never tell you why. (I guess the plus side is that they at least give you $0.10 for your troubles) It also takes a while before you rack up the minimum $10 to cash out and it seems like the closer you are to the $10 mark, the more surveys you get denied/disqualified for. So you just end up wasting your time to get a few cents until you can come up with the bare minimum (feels like having almost any minimum wage job in America). The app is also buggy and can make it difficult for you to select options in the surveys that you do qualify for or even to submit the survey once you have completed it (I’m talking about the higher incentive surveys). In most cases you can’t go back to your previous selection or try to refresh the survey without being kicked out of it entirely, and in those instances you don’t even get the $0.10.LoLlo ShabazzVersion: 2.57.14

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