- 92.0LEGITIMACY SCORE
- 94.0SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Doc Scan - PDF Scanner App Complaints & User Negative Comments 2024
Doc Scan - PDF Scanner app received 19 complaints, negative comments and reviews by users. Have you ever had a bad experience using Doc Scan - PDF Scanner? Can you share your negative thoughts about doc scan - pdf scanner?
Please wait! Doc Scan - PDF Scanner Facebook comments loading...
Doc Scan - PDF Scanner for Negative User Reviews
✓ New scanThis app used to be so good and so easy You have changed it Now it’s gone right down to unusable.Version: 15.3
✓ Was great. Now, not so muchShould not have changed a near perfect app for doc scanning. This new layout is much more complicated with extra steps that are not user friendly. The old version was much better. Please change it back..Version: 14.4
✓ Lost filesWas happily working with this app then lost all my files - very disappointing 😔.Version: 13.9
✓ KEEPS CRUSHINGNot sure why it keeps crushing when reading a PDF file. Or working on a picture file type document, also working on a template for an hour and closing the system making me restart all over again, I ended up dropping the project and using other system more reliable to create the banner I was working on. Please have this issue fixed as I like it and will keep using it if it works better..Version: 18.9.6
✓ Long Time User - Latest Update Thumbs DownI’ve been using this application happily for the last 6+ years. It’s been great. But this latest UI redesign seems clunky, and a diversion from the fluid design of the application over the last several versions. You should at least include a tutorial video for the new UI if you’re going to release an update that almost entirely changes the application flow and design. This latest redesign does not seem intuitive..Version: 14.0
✓ EmailTakes wayyyyy too long to email. Fix this.Version: 16.7
✓ UselessThis app doesn’t help you in scanning professionally - don’t use up device memory on this app..Version: 14.9.2
✓ Confusing ui, horrible scansI'm never quite sure what to do when scanning docs, the interface is pretty confusing. The results are always sub par in my opinion. The scans always look like copies from the old 1980's copy machines. Disapointing..Version: 16.7
✓ False Advertisement (misleading)I have been using DocScan and needed to fax a document (I never use a fax for anything but this seemed faster than snail mail which were the two options I was given to submit some paperwork) so I scanned all my papers and then went to fax and put in all the info and then was told it would be $9.90 to fax?!?! Well it kept asking me to upgrade and it read that you could fax in this new “Pro” version. Okay so $5 seemed better to me than $10 so I upgraded it and went through the process again typing everything into the one screen where I was sending and then it again told me $9.90?!? So obviously where I read inside the app where it asked me to upgrade it did not say you still had to “pay per page” and I emailed the company and they basically said “we never said it was free fax...” ?!?! Personally I think just giving me my $5 back would have been better customer service given the misleading description that I’m sure will be promptly changed but bad business guys.....Version: 12.8
✓ Used to swear by it!Lots of updates, but seems to he getting worse. I paid for the app. Today I scanned important documents that I no longer have access to - they’ve disappeared! The default should be to save them. Extra action shouldn’t be required. I’m very disappointed..Version: 17.9.3
✓ A T BIJLLast update ruined my experience with this program.Version: 16.0
✓ Version 14.0I’ve used DocScan for 3 years and loved it. It has been great for keeping my saved files in order and super easy to share through email. The recent update to v14.0 has made it much less usable as I can’t save a new document now without attaching it to another previously saved file. This will make finding that document in the future nearly impossible. I’m giving 3 stars to v14.0, v13.9 was 5 stars....Version: 14.1
✓ Made a great app very badEach new feature in this update made this app worse in every way. Please go back before it gets ruined more! It was great before..Version: 14.4
✓ Great, but *FAMILY SHARE USERS*I LOVE this app. Five years ago, I got this app as a caregiver for my grandmother, needing to send medical papers to my mom & uncles. I needed a little more than emails, so I upgraded. Well worth the $4.99...it is THE BEST! I have given this app a couple of 5 star reviews, over the years, and have told everyone about this app! My 9yo uses it constantly (by himsef), to send schoolwork to his OneDrive account. It’s driving me a little batty with my phone disappearing all the time, so I tried to upload on his device. It wouldn’t work; like I never upgraded. My daughter was in desperate need of it fast (they were needing it at the same time), to I went ahead and paid to upgrade hers. I emailed support and they said that Family Share is not supported if you upgrade in the app. Family Share is only usable if you purchase DocScan Pro, which is the same as upgrading within the app. They did say that app store is the issue; that THEY don’t support family share through in the app upgrade purchase, but claime they will support in the future. IF that is true, I understand they don’t have control over it. But they should have it somewhere in the upgrade info, so that people have the option to back out and purchase the Pro version. I now have purchased the app twice and need a third. Safe to say I probably won’t be doing any more recommending and 5 star reviews :(.Version: 16.9.1
✓ Update Is DisastrousI've used this excellent app very happily for years. However since the update, processing is taking for ever. I'll have to look elsewhere if it's not fixed. Such a shame.Version: 14.6
✓ New changes aren’t greatI’ve been using doc scan pro for years now but I’m not a fan of the latest upgrades. It is now harder to create the PDF because there are more steps when taking pictures from the camera. It is no longer an auto pop up to rename your document, which again adds another click step. I’m interested to see what other updates there are for effective usage and storing of files but so far I’m not impressed. I may consider switching to a different PDF making app..Version: 14.4
✓ Not user friendlyOCR seems ok but usability not the best. Looking at alternatives..Version: 16.8
✓ UselessAfter years of using this product it has suddenly become so obscure that I can’t find how to scan anymore. Take photos, yes. Set the flash, yes. But scan - you must be joking!.Version: 14.4
✓ Why?Not fully intuitive. Poor navigation..Version: 14.4
🙂 Doc Scan - PDF Scanner Positive Reviews
Doc Scan - PDF Scanner works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Doc Scan - PDF Scanner.
⛔ Doc Scan - PDF Scanner Problems
