- 87.3LEGITIMACY SCORE
- 89.3SAFETY SCORE
- 4+CONTENT RATING
- $0.99PRICE
Receipt Catcher App Complaints & User Negative Comments 2024
Receipt Catcher app received 73 complaints, negative comments and reviews by users. Have you ever had a bad experience using Receipt Catcher? Can you share your negative thoughts about receipt catcher?
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Receipt Catcher for Negative User Reviews
✓ Can't rate because I can't use it!I really want to start using this but I can't seem to get it working! I just downloaded the application yesterday and when I go to categories there are none to choose from and no pop up keyboard to create one. I thought maybe you needed to take a picture if the receipt first, and when I did I couldn't retrieved the photo. I'd really like to start using it so if anyone knows how I can contact the developer it would be greatly appreciated!.Version: 1.0
✓ Don’t use! You will lose your dataThis seemed a great app. But then I got hit by a problem you can see others experience - after storing your receipts for months it crashes and you lose your date because it cannot recover them from iCloud storage without crashing - the developer has done nothing to resolve this issue - what a disappointment because I found this app so useful. You have really messed me up receipt catcher! I would give it zero stars if I could..Version: 3.0.6
✓ Not BadIt's ok, but as other ppl have said it lacks the ability to be able to sort properly. Because of this, I will have to find another app that does what I need. Sorry..Version: 1.1
✓ Nice app ...But it would be better if you could view receipts according to category rather than month. I'd like to be able to separate out business expenses and home expenses, and as I can't see a way of downloading the app twice the ability to view by category would be helpful..Version: 1.0
✓ Great once certain things are sortedAt the moment you can't enter minus figures I.e if you get a refund receipt which would be needed on accounts and for direct debits would be nice to enter payments in advance so you can forecast outgoings as well as what you actually have already spent.Version: 1.0
✓ This app makes capturing receipts a choreI was after a quick and easy way to capture receipts but this app makes the whole task a frustrating waste of time. I'm just after something that can enables me to, in under a minute, record a receipt for tax purposes, but this app insists you sign up and upload them to the web. Stay away from this app..Version: 1.1.6
✓ Nearly perfectSpent hours putting a years worth of receipts in. Noticed when you view your receipts, there were multiples of each month, each having all that months data. Went about deleting the duplicates, and lost it all. Without warning. Lost things I didn't even delete. The inputting of receipts is easy with this app, but would be better if (it didn't delete everything so easily) and you could view a year in categories, not just months. Stats on spending would be nice, and ability to export to excel as well. My accountant needs categories, not months for processing, so there's still a lot of manual work to do on top of inputting into app. A few fixes and it'll be the most useful app in the world..Version: 1.1.5
✓ Such a shameThis is almost perfect but the single flaw is a big one in my opinion. When using multiple currencies it forces a conversion to the base currency. The report loses the original currency data. It renders it useless in many ways. If only it kept the original currency data, allowed for user input of exchange rate (to account for actual equivalent exchange rate when converted by credit card company for example) while still allowing the existing facility to use an automated conversion. Such a shame..Version: 1.0
✓ Lost all my receipts!!! No warranty nowI relied on receipt catcher to keep all my receipts safe. I have lost them all and now in the process of claiming warranty and submitting tax returns and I have nothing. I have emailed the registered email address with no response Pathetic!!.Version: 3.0.6
✓ Froze and lost all dataI was in the process of entering data. Probably completed 20-30 receipts when the app froze and all information was lost..Version: 3.0.5
✓ Great app with room to growLove the app, takes all the pain out of travel and expenses. Would like to see a couple of enhancements: 1. Ability to record client name against a receipt; 2. Ability to run reports by date range and/or client name. Thanks for the app, I hope you think about these suggestions. Matt.Version: 1.1.6
✓ Good app falls shortApp makes it very easy to categorize receipts and get a expense report by the month. Where it falls short is not being able to see or print receipts by category or date. It would also be a good idea to be able to do expense reports by month, by category, and by date. I hope to see this in an update.Version: 1.1.2
✓ The images aren't accessibleI found that the interface and filters are really straightforward and useful however when I wanted to view a receipt it did not allow me to zoom into the image so unless I had a magnifying glass it was pointless. Also, the images do not appear to be stored in the camera roll so you can't access them there either, although at that point what's the reason to use the app. Fix this issue and you'll get 4 stars..Version: 2.0
✓ Receipts DisappearWhen I edit or delete an entry, all entries end up disappearing and I have to close the app and reopen it.Version: 1.2.2
✓ App doesn’t work well. Don’t go pro.I purchased the app for $.99 and then upgraded to pro for $1.99. The charges are showing on my bank account but the pro feature doesn’t work. When I tried to contact support for help with the glitch, there’s no way to submit my issue to them. Totally disappointed with this app..Version: 3.0.6
✓ Previously Extremely Happy, now 2 starsI was extremely happy with this app. However I upgraded in the App to the Pro version as I needed the extra features, however it would not restore purchases. So even though I had paid for the Pro version, I did not get it. I contacted the developer, over 1 month, no response. I just purchased the separate pro app, and yes it’s a very useful app if you need it, I stand by the software, however I am unhappy that I have now had to pay twice. Sort it out dev, and please do so in the way of a refund for my unnecessary purchase and also by fixing your slightly glitchy app..Version: 3.0.6
✓ One great feature, several that are missingI just downloaded this app solely for the automatic resizing & aligning to a standard sheet of paper - however, I feel like this app could be amazing if just a few tweaks were implemented: 1. Settings for default categories/vendors/etc, or make all of these fields optional - the user may not want to keep that information, and it's frankly a little off-putting that we have to populate those fields. 2. The ability to export only certain receipts - if I go on two trips for work & need to keep receipts for each that are billable to different clients, when I export, I should be able to choose which receipts to include, not have to dump them all in by default. Also, don't group them together by month, or make it a setting - I need to submit expenses weekly, so a monthly grouping serves no purpose. I really think this has the potential to be a great app - the organizing of receipts onto one sheet of paper is something nobody else is doing - if you add a few simple tweaks, you could have yourself something that I could encourage everyone in my company to use. Thanks!.Version: 1.1.6
✓ Fails to restore purchaseIf you remove the app our change your phone you have to pay again! Contacted support multiple times with no response!.Version: 3.0.6
✓ A Good AppIt does what it says, it simply captures the receipt well. It needs to have more categories to group the receipts. We need to be able to group all like receipts and send together, not only by each month. Definitely room for further development. Keep up the good work!.Version: 1.0
✓ Good little appGood way to keep track of receipts.Version: 1.2.2
✓ No other currencies availableI use AU dollars. When I try to change the home currency from GBP to AUD I get an empty list asking me to select currency. Useless!.Version: 2.0
✓ GlitchyThe concept of this app is great, but it never works the way it supposed to. Always glitches and crashes, very frustrating to use.Version: 3.0.1
✓ FeedbackHey guys love the app and think you should mentions that it will crop to size to fit an a4 page as this is really handy. I would love the ability to create a report between two dates as most company's have cut of dates that don't run month to month. Again great work. Jason.Version: 1.1.6
✓ ExpensesGreat app but would it please be possible to have a page that shows the total collations for each category and vendor in both a daily, weekly and monthly amount. Separately works but would help recognise where the money is going. Also if a calculation of the total gst could be worked out based on the purchase that would be helpful also as some receipts don't show the tax within the purchase. Thank you.Version: 1.0
✓ Good!Very easy to use and well thought out. What it's lacking though is: * iCloud support. You can import into Dropbox however if you try to upload another report it does not change the file name therefore it asks if you'd like to overwrite. There's also no way to back up your files so this is a major negative. * Ability to sort by category and customize reports. It only sorts by month which is nice, but not entirely effective for what I need. It's very simplistic however I see the potential. Works great, easy to add receipts but needs to be more robust Will rate 5 stars one day if they ever add the features above..Version: 1.0
✓ What about milage?Would be great to be able to have a special category for milage with a set rate per mile and just journey details. Obviously this wouldn't have to have a receipt but it's the other type of regular expense. Apart from that major flaw this seems like a useful app..Version: 1.0
✓ Don't upgrade - you lose everyI have been using this app since it came out and it has saved me lots of headache. The upgrade has lost all my receipts and I can no longer view the pdf or sen it as email. This upgrade is a big downgrade and you have lost me on this one..Version: 1.2
✓ This app rarely worksThis app rarely loads. In January, this year, the software developers supplied an "update" through the App Store. Big mistake, if you loaded and installed this "update", you lost all your data!!!! I complained to the writers, who seemed to lack the basic understanding that their app was designed to store data, not remove it, and they explained that "this happens". Yeah sure I can back up my data and yeah sure I could even keep the hard copies that were sent interstate to our head office, but yeah sure they could write an app thats only purpose, which is to store data, can do its job. Now, I go to use the app, and it does not work at all. great purchase!.Version: 1.2.2
✓ Can't even view the receiptAfter you import an image of the receipt into the app, it doesn't even let you view or display the receipt... you only see a portion of the actual receipt. You can't tap and or open the image to view the receipt once it's saved into the application. This app is more about saving data related to your receipts. If you're looking for an app that lets you save your receipts and then view or share them, this is not the app for you. Personally, I think the rest of these reviews are fakes..Version: 1.2.2
✓ Very basicIt has some potential, but it comes with plenty of little things that should be changed. I i Mediately noticed that it doesn't allow you to delete an entry! Currencies are an issue as you cant enter your own, and usability is generally neglected. Even when you try to type in a figure (say, value of expenditure) the keyboard doesn't change to a numerical one - you have to type using the numbers at the top of the qwerty keyboard.. What's more, it assumes all photos/captured receipts should be exported at the size of one third of an A4 paper. So even if you take a picture of a receipt that is already A4 size, it will still shrink it to a single column width! As it stands, this is just a camera app with the ability to tag and export in miniature size... It has quite some way to go. I will look forward to very much needed future updates..Version: 1.0
✓ New version warningWarning Warning. I have been using Receipt Catcher for over a year however doing the update has not converted my data. It is no issue to me, I have copies of each month printed for tax and I chose not to backup to iTunes. The statement that "has never failed in testing" needs to be taken with a grain of salt. Will never purchase the Paid version now and I recommend all user to search for a better quality app..Version: 1.2
✓ Nice start but useless for meThis app has nice features on the basics, such as capturing and cropping the image, entering metadata, and sending as a PDF. Major problem however is that it lumps together all receipts for each month on the same page(s) and you cannot group them in any other way. I need to submit expenses by trip, not by month, so have to be able to create groups other than monthly. There is no way to do this other than to enter each set of receipts, send them, and then delete them all before doing the next trip - not a good workaround. One other issue: it appears to scale all receipts based on width, so if you have wide receipts or full-page invoices, they get scaled way down. Should be able to adjust the scaling..Version: 1.0
✓ Was 5*Recently I get the message “ files in are unavailable please restart the app” and I lose some of the input I get . It’s starting to get frustrating. Otherwise it’s always been a great receipt APP..Version: 3.0.6
✓ Doesn't workI just downloaded this app. I can't choose a vendor or category. There is nothing available. I can't even edit and add my own... Lame and frustrating!!!.Version: 1.1
✓ Update doesn't convert old filesWill have to dig up my old backups as the update didn't convert my old files.Version: 1.2
✓ Pure garbagePretty much unusable. Avoid..Version: 3.0.6
✓ MrCan't comment as the dam thing don't work, biggest waste of 99c ever.Version: 1.1.4
✓ Can't email receiptsApp worked great before. Loved it and gave it a 5 star rating. Now it drops to a 1 because I could not email nor print my receipts. I would get a weird icon on corner of PDF and rest of page was blank. I emailed the company twice for help but no response!! It's been well over a week too. I had to delete the app & hoping it will work now but what a pain. I have everything logged for 2 months & now I have to start over. Not sure I even trust this app to work..Version: 1.1.6
✓ Items on receiptLine items are important. If I want to search for a certain item a I purchased. I could always type it in the notes, but notes are not searchable. Must add that feature..Version: 1.2.2
✓ Good idea, needs mor executionGood concept. would be nice if you could pinch to zoom on the receipt once it's been saved to see it in greater detail. also to save the picture alone to an email address option or back to my camera roll (not in the form of an exported PDF). really just want to make digital copies of important receipts.Version: 1.1.6
✓ Great! Needs some tweaks.Would be nice if you could create weekly reports vs monthly. I submit my expenses weekly. When a week is in two different months I have to upload two different PDF files to my companies expense site. Also, scanned hotel receipts are shrunk too small..Version: 1.1.3
✓ Not worth the moneyYou need to enter all data yourself. Waste too much time. Better do it on a proper Mac using all of my fingered. You also you need to manually resize and crop images of the receipt..Version: 1.1
✓ Good/ not so goodLove how easy it is to enter information . However the good and easy stops there . You can’t put information in so you can easily find it later. The labels for two column choices are stupid; one of them is what you’d want to search for but can’t and the second is one you’d like to search by. It has a date set “ Unflagged” but it can’t be deleted. Depending on if it’s business or personal you should be able to set what comes up on the first page to simplify searching. If you take a picture of your receipt , it is easier to get it into the app. Heaven help you if it took two pictures to get the receipt in completeness. You have a lot to fix before I’d go pro that’s for sure. THE MANUAL AND SUPPORT EMAIL DO NOT WORK.Version: 3.0.6
✓ Good as far as it goes, but....This is a nice simple app that does what it says, but a few tweaks will make it very useful to a lot of people. 1. There needs to be the option of some sort of image optimisation. This is a receipt scanning app it doesn't need to use full color. 2. There is no way to zoom into the image of the receipt. A4 size receipts are very hard to read. 3. The PDF reports format very nicely but again the larger receipts are hard to read if you print a hard copy - although the full resolution is available on the PDF if you zoom in which is nice. 4. The summary listing at the end of the report needs to be printed landscape as it cuts off some vital info like the full date in portrait. Overall nice and easy to use, I like that it keeps your receipts locally. Some more attention to detail required though..Version: 1.0
✓ ICloud issueI have the Pro version. It stopped working with iCloud a long time ago and now I constantly worry about the fact all my receipts are only on my phone. Could be a great app and I still use at as I can’t find one as good. There is no response from support either. Please fix this app and make it good again..Version: 2.0
✓ Nice and simpleThe fact that your name doesn't appear on the emailed month end report seems a daft omission to an otherwise handy app.. Just the ability to add some personal info ie your name and company name so they appeared on the reports would mean they could be just printed and filed.. Fix that an it's 5 stars!.Version: 1.0
✓ Receipt catcher.The one star is only because there is no smaller....No stars from me... sorry. Thumbs down on the update. it's how I feel. I will be saving my receipts in other ways now..Version: 2.0
✓ Great tool, except the receipt exports are too small to readI really like this tool but was disappointed that my finance team could use the export because the receipts weren't big enough to read. I had to copy each image from the PDF into a word doc to make them big enough. This seems like something easily fixed by offering scaling for the exports..Version: 1.2.2
✓ GlitchyThought I'd found the exact app I was after. Tested it out and would've been happy to pay for pro version but it is glitchy. Shuts down constantly, won't save categories and drops out. Great concept with excellent simplicity but NO WAY I would rely on it to save valuable data. Avoid!!!.Version: 3.0.2
✓ UselessAsks to add a vendor etc, and you can't. Waste of money... beware!.Version: 1.1.1
✓ Could be betterUnable to zoom in on image of receipts that are saved in the app. I went to use the app with a retailer but couldn't enlarge the image in order for them to retrieve transaction details. If this were fixed I would rate it more..Version: 2.0
✓ All receipts listI have used this app for at least 4 years.All trace of receipts list now with no explanation and looks like will have to pay to restore-very dodgy,very disappointing and now no record of my receipts as I stupidly didn't keep paper version..Version: 3.0.1
✓ Great App!Really useful app, but can you do a kind of setup screen where you can setup the export function. I need 1 pdf per receipt, NOT 10 receipts on one page.Version: 1.1.3
✓ Needs different catagoriesI think this app would be amazing if I could categorize the receipts by job name rather than the month..Version: 1.0
✓ Don’t waste your timeKicked me out of the app and wouldn’t open again for me so I had to delete the app & reinstalled it and lost all of my entries. You should be able to log in to make sure you don’t lose information..Version: 3.0.6
✓ Deletes receipts without warningDo not download this app. Deleted all my receipts without warning. This has cost me a lot of money!!!!.Version: 1.2.1
✓ A major step backwardsUp until the iPhone 5 version this was a great little app. For some reason the developer has decided to go with a Microsoft 98 theme which hurts my eyes. Not only that but the interface has changed to an ugly unintuitive web form. Seriously... How could you get this so wrong?.Version: 1.2.1
✓ Could have been greatI was excited to try this app but it fell short of expectations. First off it doesn't even sort the receipts by date. Second it doesn't give you an option as to which fields you want to have stored as standard versus optional. O I'd like to be able to turn off some of the other ones that they make required such as vendor as I don't need them for my business. Lastly to be true five-star app these guys should print the actual receipt information just below her to the side of the actual pictures that would make this extremely valuable and that's what the IRS needs. So good first attempt with a little bit more effort it could be an exceptional product.Version: 1.1.2
✓ Not happy with thisI restored my phone through computer and I lost images on this app that they were saved it was iCloud backed up also.Version: 2.0
✓ Backup the data monthlyWorks well for me, even on an iPhone3! However, the update wiped everything!!! Back the data up regularly (email to yourself monthly) or don't use it at all!!.Version: 1.2.2
✓ Good, but needs moreI use this app all the time, but here are some things I wish they would update: 1. You can only take a photo of your receipt. I wish you could also choose to import a photo so I could include screen grabs from online purchases/receipts. ***PLEASE FIX*** 2. I wish that an automatic pull down menu would appear when you are typing in a vendor's name. It's bothersome to scroll through and select the vendor when you have so many listed. Also, maybe perhaps include a "favorites" category of vendors used most often. 3. It would be nice to see a pie/bar chart of expense categories. 4. I wish you could go back and change/retake/review & zoom in on receipts already captured. Right now you can only do this when looking at the PDF file. All in all, it's a good app. Just needs some improvements to be awesome..Version: 1.1.6
✓ Update - BugsHappy user except after installing update, when I go to view receipts, I noe have multiple folders for the same month. Extremely annoying as it appears for each receipt per month there is now a separate folder ie. 10 receipts in June12 now has 10 folders titled June all showing the same receipts..Version: 1.1.5
✓ Could be good if it was ever updated!Glitchy operation , constant restarts and loss of receipt data. Needs some work and updates to be of any use anymore..Version: 3.0.6
✓ FinanceCannot get multiple currencies to function. Has feature to add other currencies, function only works some of the times. Can only enter USD. Also, really need to be able to export receipts I chose and not all of month or nothing. Because of this the app is not practical for using with work expense reports..Version: 1.0
✓ Too restrictive and SimpleThis App has a great tool, which formats all your receipts onto an A4/Letter sized page. Otherwise, forget it, because apart from that the app is too restrictive and simple. For example, you can't enter the info for the receipt and save that without a taking a photo, and the App doesn't record much at all, not even the form of payment (eg Credit Card, Cash etc)..Version: 1.0
✓ Great Start.... butThis is a great app for capturing expenses receipts and I love the feature of it laying out the images on the A4 or US letter. its simple to use and mostly gets the job done. But i can only recommend this to people that enter expenses monthly. I have found no way to export a date range or create weekly groups. Some must haves are: - export a date range - edit saved entries.Version: 1.0
✓ Good but could be betterAs previous comments, the requirement to have a photo attached to a receipt is too restrictive - how do you photograph your mileage expense if you are only claiming for miles driven? The option to choose which fields are visible on the export data monthly summary PDF would be useful e.g. the expense description together with the option to select more than one months expenses in the same export email, font size, orientation of summary sheet, preview of summary sheet before sending etc..Version: 1.0
✓ Crash CatcherWas looking for a SIMPLE receipt tracking app that also would synchronize between my devices. This really fit the bill, however it crashes constantly. I have a 6s plus running the latest iOS. Also noticed that it won't save my categories and I can't manually add them in so I have to type "personal" every time. If they fix these couple of bug then I will go back to this app..Version: 3.0.1
✓ WOWThis app would be very good if it had tech support, and if when you went to save and it asks you for a vendor and won't allow you to put in a vendor then it won't save... FML... The one app I actually paid for... Typical..Version: 1.0
✓ Nice concept, clumsily implementedI purchased this app after being a long-time user of Expense Reports. Even after 45 minutes of playing with this app, and trying to input a number of receipts, I found it awkward. Sometimes entries would be duplicated many times for reasons that were not obvious to me, I could not find the pictures that were taken, and sometimes it was even hard to create a new entry even though I had already created several. Some of the capabilities were hard to find. I'm sure the developer could walk me through this carefully and that there were solutions, but after using it for a while I decided to look elsewhere. Too bad..Version: 2.0
✓ Not bad!Good app. Would be a lot better if you could organise the PDF's as separate categories. Eg, a PDF with only fuel receipts images rather than having all different receipts on one page. Weekly files as opposed to monthly would be great also. In other words, more functions to create ones own file system would make this app even more usable. :).Version: 1.1.6
✓ Guess I expected moreThe app does what it says...stores photos of receipts. Pretty basic. I guess what I THOUGHT it was going to allow me to do was to pull data like how much in what category or how much did I spend with a particular vendor. That functionality is not there even though you put those data fields in when you snap a pic of the receipt. Good app, just disappointed because it COULD do so much more very easily..Version: 1.1.1
✓ Needs improvementThis app could be good, however, it does not let you access exchange rates w/o Internet, thus making it useless to work on airplanes on airplane mode. Also, it should have the ability to edit information without saving , rather than losing the information if you try to go back to work on it..Version: 1.0
🙂 Receipt Catcher Positive Reviews
Receipt Catcher works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Receipt Catcher.
⛔ Receipt Catcher Problems
