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ICollect Video Games: Tracker App Complaints & User Negative Comments 2024
ICollect Video Games: Tracker app received 76 complaints, negative comments and reviews by users. Have you ever had a bad experience using ICollect Video Games: Tracker? Can you share your negative thoughts about icollect video games: tracker?
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ICollect Video Games: Tracker for Negative User Reviews
✓ Missing Several Critical things.So I have been using this App for more than a couple of years and while they update it they are not updating critical things to collectors. 1)There is No price charting in how much your collection is worth except using Ebay which is off. They should use Pricingcharting or Gamevaluenow for video games. Collectors need to place VALUE FOR INSURANCE! 2) They don't have a informational tabs that suggest whether if it's-Loose, Complete in the Box, New Sealed, or Graded! These 4 things are critical to video Game collectors because the value and information is important 3) they don't allow Strategy guides or Video Game collectibles to scan since they have other apps but what they are missing is that Video Game Collectors strictly - "video games" NOT "Strategy Guides/ aka books, and they figures. They are collecting Video Game Collector Stuff! That stuff includes - Games (cartridge, complete in box, Graded or sealed), Strategy Guides, Game figures because most collectors editions NOW INCLUDES FIGURES! Please update the APP FOR MODERN VIDEO GAME COLLECTOR..Version: 6.4.2
✓ Just okNot optimized for iPad, needs access to pricing with collectors sites for overall collection value, platforms and accessories would be nice for collection.Version: 6.4.2
✓ How much!!I reckon this app would be great if it wasn’t for the extortionate price of £9.99 after you’ve loaded 7/8 games. Deleted it in 5 minutes Don’t bother.Version: 6.5.3
✓ Good appI like this app.Version: 2.8.1
✓ Update broke everythingWorked great for a long time. They “updated” the servers a few weeks ago and broke everything. Their social media pages are full of angry people who lost their collection data. Avoid this app..Version: 6.5.3
✓ The Microsoft of the sorting worldOn the surface, this is a nice and handy app, and I mean that as a compliment, it really is: it's layout is nice, it's database is good, but I don't like that you have to upgrade to a premium account for something as simple as off line viewing of your collection and all the little stuff. It's like buying a bike but then finding out you have to buy the bolts that keep the tires on separate..Version: 3.1.2
✓ Good but way overpricedThe app is not bad. I was able to add 10 games with the barcode scanner and then you have to pay $10+tax. I wouldn’t have an issue with this, the problem is data is user driven. I have already looked for games not in database. I’ll have to input all details, look for pics online, etc. Based on this I’d be willing to pay $0.99 for the barcode reader functionality, and connection to eBay..Version: 6.5.3
✓ Unlimited scansIts just so annoying that we don't get unlimited scans!.Version: 5.7.2
✓ Forced account creation?!Deleted. Get Game Tracker instead..Version: 6.1
✓ IPhone 12I have 2 games saved my collection: Mario Kart Wii and Mario Kart 7. I don’t know how to access and play them. I’m on iPhone 12. How do I access and play my games?.Version: 7.0.3
✓ Is it a con?After upgrading to the full app which cost under £5 and you scan all your content it does not remember it if you have to restore the app, doesn't matter how many emails you send them but once you mention a full refund they don't contact you again! Unless they fix this and restore the 100+games is stay clear of this 1. May have to contact Apple App Store regarding this..Version: 5.0.6
✓ Doesn’t workHappy is horrible doesn’t work wants you to create an account but says I already exist. When you recover password it says I don’t have an account..Version: 6.7.3
✓ Good app / no supportEDIT: I'm dropping my rating a star. Although as I previously posted, it's a good app. But the support is non-existent. I have submitted 2 tickets nearly 2 weeks ago with no response from the creators. So be warned. If you have a problem, these folks seems to take your money and run. Original review: This app is almost flawless for those who want to organize their media. You can even track who you've loaned out something to and how much you paid for each item over the years. The barcode scanning is such a breeze and really saves time. The only downsides I see are many times, the item won't come up in search even though it exists and sorting by platform or type doesn't alphabetize the items. Minor annoyances for a great database app..Version: 4.9.1
✓ Crashes on launchThis app stopped working after I restarted my phone, I believe my phone was lagging because of it. 5 stars again once fixed.Version: 4.7.4
✓ Game Summary doesn't Save...It's highly annoying having an amateurish game summary, rather than a proper one. So I went to the trouble of actually getting one and trying to save it. It's not having any of it. Everything else saves, just not the Game Summary. Which is a fatal flaw. I don't want other peoples opinions on the game, such as '1000 GS Game' or 'Average Game, Average Length, Superb Zombies' isn't a proper summary. Fix that and I'll give you the 5 stars. Also, would have liked to see an unlock all in app purchase. I went for the Scan, but would have thought it would of asked me if I wanted the complete pack..Version: 2.0
✓ Old version was betterSince the new version, I’ve lost most of the cover art pictures. And other info is gone. Now I have to spend hours fixing everything that was perfect before it was changed to this new company. My wanted list is missing all the info but the title..Version: 7.0.3
✓ Collection ErasedI just lost my entire game collection after the update.Version: 2.9
✓ An app that I have no idea what to doI had this app before and was trying to do something with it. Unfortantly I deleted it because I didn't what to do with it (I also thought you could play the games you've collected).Version: 7.5.6
✓ Great App, though frustratingly unstable at timesSpend a great deal of time cataloging my collection, only to to find that it wasn’t saved. Had to redo everything. Paid for the premium upgrade and everything before the first attempt. Hopefully my second attempt keeps....Version: 6.5.3
✓ Worst free app ever.Asks you to pay for it through an in app purchase after 8 games, and doesn't let you add more until you do. It should be a paid app up front..Version: 5.9.5
✓ I think this is a dead appThey spent several hours over many days manually listing Xbox live arcade games and Eshop games and Psn games. Then all of a sudden all of them disappeared. I emailed them and they responded with this: Due to a brand new type of malicious attack on our servers (called Ako), our apps were down on Sunday, January 12th, 2020 while we mitigated the issue. ** No personal information such as usernames or passwords were compromised. ** All of our systems and apps are back online, but any collection data created or modified from November 12th, 2019 until yesterday is still being restored and may take a while to appear. This includes user accounts, so logins created during that time period will not work. We do not have a timeframe on when this restore will be completed, as there is a separate backup that will need to be merged and is not a very manual process. I gave up and decided to try CLZ Games. It’s very good although you have to pay $1.50 a month or $15 a year for their online services. But at least I know they have an interest in keeping their product up and working to continue to make money. This ‘Sort It’ app hasn’t been updated in 2 years. So you can waste your time listing hundreds of games here only to lose them or find another app..Version: 6.5.3
✓ Keeps deleting everythingIt’s a great idea if it would atop deleting all my thins I put in. Have this problem with the developers movie app as well. Which is sad because the books one always worked well for me..Version: 6.5.3
✓ Avoid this appI bought full version,now scanner or even tapping in games manually doesn’t find anything ,no game in database. Disappointed,paid 9.99£ and still have to do lithely everything myself. I feel like being ripped off Log off try to log inn,nothing works. Absolutely disgusting Avoid this app it’s not being supported,last update over 2y ago..Version: 6.5.3
✓ Bad with out pro, barely better with proIf you don't pay for pro it's useless, and if you want to use it on an iPhone and an iPad you have to buy pro on both. You can't even edit your collection on a device without pro. The website is as useful as a device without pro. It is just a cumbersome and slow list. The barcode scanner is a nice feature when it works. There is no tap to focus, so if the auto focus does not work you have to trick it. Manually database searching is increasingly inaccurate the older a game is. Though there are field for things like publisher, developer, release year, IGN score it does not pull anything in from online resources. Everything has to be entered manually by someone. It would also be nice to have the ability to add hardware..Version: 5.0.9
✓ Loss of games addedAt first a very good app, but now it has seem to have lost 25 games I have added.. don’t even bother buying. They explained it was a fault and the games I lost would reappear. But try have not and now all the images of the game covers have been lost also... don’t even bother with this app.. choose another one.Version: 6.5.3
✓ PooWhy do I have to buy this app again ... Ugh I want to give this app a negative star rating.Version: 3.5.1
✓ Well, I guess it is time to try something newI’ve had the app for several years with only a few minor issues (slow to load list, etc). Yesterday I opened it and found my list of 1800+ games gone. Wishlist still there, but my entire collection is just…gone..Version: 7.9.27
✓ Free app is literally useless, a waste of your timeFree app is useless. Without paying $7 you can only add ten items in total. Thanks for wasting my time. Thanks for not making clear that it's not "premium" features that are locked: it's basic ones without which the app is useless. Dishonest, sneaky, avoid. Price is a bit absurd for a database app. (If free version was limited like 10 items a day or something, so you could still use it but free was slow, and the full price was $1.99, I might have considered it on a whim. But you don't put it on the store as "free" and the free version be totally useless.) Also: weak database. Sorry, you don't have the 360 version of Assassin's Creed? Really?.Version: 4.7.4
✓ New ownership ruined the appAn update changed the name to iCollect and erased my entire collection. Hours of organizing and scanning wasted. Absolutely awful experience, would not recommend this. I guess I just wasted money paying for the previous app as well. Very shady dealings..Version: 7.0.3
✓ Good, but a cash grab.The app itself is good, but if you want to scan barcodes of games and/or edit games saved you have to pay for the full version. Which in my opinion is just a cash grab..Version: 6.4
✓ Good idea- keeps crashingGreat idea, but the app constantly crashes when scanning a barcode on my iPhone 5..Version: 2.5.1
✓ Crash too oftenWant change box picture and app crash 2 out of 3 try.Version: 4.6.2
✓ Good till you need to pay to do anythingAfter like 10 scans it prompts you that you have to get the pro version (for $10) You can no longer scan barcodes, or edit the info. Why would I want to pay $10 to see my library of games on my phone. (It’d be different if it was like $2).Version: 6.5.3
✓ FOLDERSI really liked the app but I think it should have an option to separate the games into different folders, sega genesis with sega genesis, Nintendo with nintendo and not all games together in just one list..Version: 7.5.5
✓ No IGN Score after update!This was a very good app for sorting games. However just as I was finishing putting in all the games, this update occurred and now there is no way to sort them by IGN score! That’s the entire reason I put all the games into the app. Now this is much less useful unfortunately..Version: 7.0
✓ Frustating appThe app crashes 50% of the time and every update they put out seems to make things worst, the barcode camera scan used to work great, now they changed the size of it and its a real pain to try to scan a barcode, its faster to manually write everything..Version: 2.9.1
✓ Good App, $10 is too muchWe were inputting our collection when all of a sudden we were hit with the “you’ve reached your 15 game limit” and they expected us to pay $9.99 per month for this app! No way. Just use a notes app..Version: 7.5.10
✓ Very limited unless you payIt allowed me to scan approx 8 titles before asking for £9.99. Deleted shortly after..Version: 6.5.3
✓ App servers hacked and lost dataThe app servers were recently hacked and everyone has lost their data from November to January. I myself have lost literally days worth of work cataloguing around 400 games. iCollect responded to my support ticket with just a link to a blog post talking about the hack and ‘apologies for the issues’. Stay away from this app if you value your data..Version: 6.5.3
✓ It WAS greatIt was great until they made you pay for it.Version: 7.0.3
✓ GamesI had all my games on and now they just disappeared.Version: 4.8.1
✓ Don’t buy!This app is always having issues—logging me out/not letting me log back in, camera scan not working etc. Now that it’s been bought out from I sort it, it’s telling me I’ve never purchased the app and is trying to make me re-purchase the app. Don’t waste your time. This app has caused me more headache than anything..Version: 7.0.3
✓ Not worth my timeI added my whole collection to this app. Tracking it was nice. I could scan a barcode or do it manually when I got a new game. Well logged in today and 90% of my collection isn’t showing up 🤷♂️ uhh what the heck. Well I’m not adding it all back in. That would take hours. Guess I’ll find a new app.Version: 7.10.0
✓ It deletes games constantlyI’ve had it delete my entire collection before, and just recently, it has deleted it down to the number 730. It also won’t let me add anymore pass the number 730 now. If it wasn’t for these constant problems, it would be an amazing app..Version: 6.5.3
✓ Glitchy back endThe app is quite good especially the bulk import from your camera howeverI lost all of my data because of a lightning strike fried the database with the developer. The dev needs to buy a UPS.Version: 2.9.1
✓ ??????Hey my name is josh. I love your apps. but you have to make them free. how would buy these apps it's stupid just to see what games or movies you have. just a suggestion..Version: 4.7.4
✓ Waste of timeSpent hours listing over 600 games I owned and beaten just for this app to delete everything. Very disappointed. The app isn’t stable. No point of adding and organizing the games when it just deletes it all. App has potential but right now importe trash.Version: 6.5.3
✓ Useless.You can't even create an account. Pity, It looks good too..Version: 2.5.1
✓ Works but expensiveIt’s a simple app that works. Couldn’t figure out how to replace the barcode recognised game image. Also $14 a month is very expensive. Much cheaper services out there.Version: 7.5.5
✓ Boo bad appThis app is bad.Version: 2.9.5
✓ Ripoff alertAfter 10 barcode it requires to purchase the "pro version" £4 something and to be able to access it on a desktop computer another £10 something. On top of this you update his database for free, if you scan first a video game... I feel a bit too much £15 for the full functionality compared to the Game Collector app's £3.99 price. It definitely not worth the money..Version: 5.0.8
✓ Video game databaseGreat concept, but in order to use the app to full potential you must buy the pro version. Tried to scan a game but the app didn't have the picture of the front cover so it wouldn't let me save unless I upgraded. Really don't see the point of this being a free version when you can't use it properly. Tried to upgrade but the app just asks for my apple password without informing me of the price of the pro version, I am reluctant to buy something I don't know the price for..Version: 4.9.1
✓ Crashes on current iOS 13.3Does bot work on current iOS, when opening app it just crashes and hangs, restarted iPhone XS Mac many times, no help, developer please fix, unusable at the monent.Version: 6.5.3
✓ Was what I was hoping for until I simply stopped workingI logged over 100 games in this database and was having a great time. It had everything I wanted in a game collection app...then within mere minutes everything I logged was removed out of nowhere. I closed the app because it was failing to load pictures, and then reopened the app to find all but nine of the games I had logged were gone. Peerlessly disappointing..Version: 6.5.3
✓ GOverpayed for an app that you can’t even use keeps crashing every single time upon launching..Version: 6.5.3
✓ Don't waste your timeLost my whole inventory trying to sort cool features to the app. However, even though it's free to download, you can only list 15 games before you must upgrade. There are many different tiers of memberships. Some as high as $70. Even though they are lifetime memberships that is still very high. I wouldn't have minded paying a few bucks for this app but $6 is way too much. I don't see why such limits should be placed on the number of games in your list. The ability to scan barcodes and add to your list is great, but not for $6.Version: 6.7.3
✓ ProI don’t like to pay only for that price.Version: 6.5.3
✓ $15 for pro upgrade lolU guys must be joking.Version: 6.5.3
✓ Was a Great app but now it’s annoyingFirst the perfectly good app now requires a “web service”. Which, surprise surprise that ends up being an avenue for the owners to spam your email box with advertising..Version: 7.0.3
✓ Post to facebook!Database search is not working - please fix it!.Version: 6.5.3
✓ Could be greatScans quickly and correctly, looks smart. Great way to remind myself of all those game I have in my pile of stuff to do! Unfortunately I have only had it 10 minutes and so far when trying to bulk scan the app is closing itself. Needs fixing. iPhone 6+.Version: 4.9.1
✓ Great app but...I bought the full version on the iPad and the purchase won't transfer over to the iPhone version of the same program. Please fix this and it'll be 5 stars..Version: 4.1
✓ EXPENSIVE15 items only then $10, Don't waste your time if your a collector as it will cost you around $40 if you have more than 500 titles. I think a one off payment of no more than $5 would be appropriate. But over $100 for a phone app????.Version: 5.5
✓ Not for meCan't browse games can only search for specific games all I really wanted it for was to browse.Version: 4.9.1
✓ Close, but not quite.The camera scan can be quite slow, so you don't know if it's crashed or "still thinking". Their also quite slow to add new titles to the database. Overall the app works, but quite expensive to unlock all the bits you actually need to make it work properly..Version: 4.5.2
✓ BuggyI find this app very easy to use & it looks great aswell. you should be able to make do with the db searches if not you could get the in app purchase for camera scanning then you'll be set. only complaint i have is, of late i have not been able to restore my in-app purchases. not sure where the fault lays. apart from that this app works great, when it works..Version: 3.5
✓ TrashYou need to upgrade to pro to do anything other than scan and I didn’t know you had a limited amount of scans without pro so I wasted all my scans I think it’s a scam to get more downloads:(.Version: 6.7.3
✓ Price tagI honestly think that this app shouldn’t have a pay wall in order to scan your collection. Having to pay to keep track of your game collection is just idiotic. Please think about this. Thank you in advance..Version: 6.5.3
✓ Far too slow!Downloaded this for my iPhone 5 in the hope that it would be useful to keep track of my catalogue of Video Games... The basic concept of it is brilliant and should perfectly fit my requirements. Sadly however it runs so slowly that it's virtually unusable. Spending up to 10 seconds waiting for it to recognise that I've made a selection and then respond when you have as many games as I have, is just not feasible - I also have a life to live. A shame because I'd have happily upgraded to the pro version had it worked..Version: 3.0.1
✓ PoorIt would be a great app if it wasn't £10 just to be able to scan more than 10 items.Version: 6.5.3
✓ Can’t close pop up for paid versionTried this on my iPad and a screen pops up for the premium version that you can’t dismiss and doesn’t go away..Version: 6.5.3
✓ Sluggish. Useful when working.App takes a while to recognise the barcode, selecting on a game also takes time to load. After reaching maximum downloads I'm offered a pro package worth $6.50 which I take but then the app fails to recognise any other games and crashes. Possibly requires an update. Using the IPhone 5..Version: 2.8
✓ Once awesome, now worthlessUsed this app for YEARS to organize my collection and wishlist. After the update at the beginning of the year, my collection got wiped, requested money to add more games, and ran so slow it was practically worthless to use. For what was once free and almost perfect, it’s a shame that it’s now as bad as it is. Better off using an excel sheet..Version: 7.5.6
✓ Worked ok then stoppedEverything was perfect about this app, and then I went to open it to find all my scanned games were missing and the app to be completely unresponsive. I then restarted my iPhone and redownload the app to find, the exact same thing. I’ve paid for this and I expect a refund. A shame, but I’m not going through the pain of scanning my entire collection again..Version: 6.5.3
✓ SubscriptionSubscription price is terrible. Should be 4.99.Version: 7.5.3
✓ Slow as MolassesIf you enjoy always seeing a loading wheel this is the app for you. Has erased many of my games coverart. This is the third time this app has changed developer hands and every time it gets worse. Not funny when you have a large game collection. Now new games that I add does not even show up in my collection but when I try to add the games again it says I already have them. Keeps getting worse with each update..Version: 7.5.4
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