Reimburse Me Negative Reviews

Reimburse Me App Complaints & User Negative Comments 2024

Reimburse Me app received 45 complaints, negative comments and reviews by users. Have you ever had a bad experience using Reimburse Me? Can you share your negative thoughts about reimburse me?

Reimburse Me for Negative User Reviews

✓ FrustratedPlz fix this. I have been using this app for years but after the last update it’s not working ok my iPhone 11. Plz fix..ShiGirl85Version: 7.0

✓ In Dire Need of UpdateI’ve been using this app for several years and it doesn’t seem to have improved at all although there are many negative reviews that could be used as constructive criticism. Developer must not be paying attention. Face or fingerprint recognition should be a part of any app of this type in 2023. If the app had face recognition, the ability to add remarks (not to solicit a response, but to provide explanation when needed) and the ability to make corrections to claims already submitted, I would rate it more highly..Marc36401Version: 7.1

✓ I never can sign w appThe app worked fine for a little. It stopped working I opened a ticket, the IT support never followed up and the app still doesn’t work even after removing and reinstalling it..Karndt1Version: 8.1

✓ It keeps showing NSURLErrorDomain-1012Can’t login. It keeps showing NSURLErrorDomain-1012. Reset password didn’t work. Delete App and re download didn’t work either.PpiikkppVersion: 7.0

✓ Horrible experienceI have had this app for over a year and have never been able to use it every time I reset my password and logon. It says my password is incorrect. I’ve tried to do it three times this morning and every single time I can login on a computer with my new password I go to this app and it says my password is incorrect. completely useless.Tee DogVersion: 7.1

✓ NSURLErrorDomain error -1012The app worked for two days, now I am unable to login. I tried uninstalling, reinstalling the app. No luck, I still get NSURLErrorDomain error -1012. This error happens when I just try to look up my company (after reinstall). There doesn’t seem to be any tech support to help with this issue - that’s why I’m posting it here..NewUser1234567890Version: 7.0

✓ App not workingThe reimburseme app will no longer accept documents. I’ve used this app for a long time and never had problems Fix it.Desoto2957Version: 7.1

✓ Horrible AppThe app won’t allow me to login and submit my receipts. I’ve been trying to submit my receipts on the mobile app for over 2 months now. Because the app is horrible I have to manually upload my receipts on my desktop computer. This is such an inconvenience. I hope my company changes providers because I will never use this app again!.Jcaldwell911Version: 6.3

✓ No Password ResetVery annoying, no password reset via the app. Had to log into my work computer and go to Worklife/Total Access and reset my password there to get back into the app..WatsonPNWVersion: 7.0

✓ Hate This AppThis is one of the least user-friendly apps I’ve ever used. I’ve tried to use it for the last couple of years but it is virtually worthless. Can’t find even the most minimal info easily ( such as a mailing address for ( gasp!) paper claim forms or how to download & print a paper claim form..MsVickieBethVersion: 7.1

✓ CAMERA ACCESS IS BROKE!This app has started to not be able to take a photo of the receipts! The only way I could attach a photo was to take a picture with the phones camera and then choose the picture from my photos. I have not used the app in a while but there were no updates in the App Store!.Nivrat46Version: 7.0

✓ Impossible to useDifficult to use, impossible to create payee, confusing interface..Erynvorn 385Version: 7.1

✓ This app is awfulI can’t even log in even if I reset the pe keep giving an error message.Perez1967Version: 7.1

✓ Alight needs to hire competent IT professionalsThey don’t seem to have a capability to fix issue with login and passwords. I’ve heard this app works great, if you’re ever able to login..CarnyVersion: 6.2

✓ Not In Service AnymoreTried to log in today but kept receiving an error that my user ID and/or password was incorrect. Called Alight helpline, and they tried to help by suggesting I change my password. Called in a second time and was told that the app isn’t being used anymore..VacayNowVersion: 7.1

✓ Doesn’t WorkInstructions I received through my employer are complete and specific. Unfortunately this app refuses to honor the appropriate login information. Useless..Cameron BenzVersion: 8.1

✓ Quit workingQuit working after the latest iOS Update.AcbooneVersion: 7.0

✓ GarbageHaven’t been able to use it in nearly 2 years. Every time I try to login it gives me a message stating “Due to technical problems, the app isn’t available. Please return later.” I gave up on it long ago and just go through a website, but I do try once every now and then and get the same results. This app really needs to be pulled and fixed..4v0r41Version: 7.0

✓ Not workingKeep getting an error message. It has been like this for some time now. It goes as follows… The operation couldn’t be completed (NSURLErrorDomain error - 1012.).TwilightwolfchildVersion: 7.1

✓ App is horribleNot using it anymore. If you are here for the childcare account then it’s been. Moved to alight mobile app..TreejacksonVersion: 8.0

✓ Log in issuesI am locked out every time I try to log in. I have to go on my computer and reset the password every time. There is no point in having an app if I have to go on my computer every time to reset the password..Cam555555Version: 7.0

✓ No app support for problemsApp seems responsive this year. Good! However, when making a resubmission I needed to correct the original data. There was a button offered to correct the submission. It just sent me back to the accounts page. Was I supposed to start over? I cannot find a proper way to get support for app problems, so you get this negative review instead..AC6VVVersion: 7.1

✓ No longer worksI’ve had this app for 2 years and now all of a sudden it doesn’t work. There’s no update and no where to submit and issue.RunaEdwardsVersion: 7.1

✓ Doesn’t WorkI have tried multiple times logging into my account and it doesn’t..Nazgull24Version: 7.0

✓ TerribleI just updated my user ID and my password on my laptop but the app will not recognize them says they are incorrect. I have had this problem from day one with a light..Terri5113Version: 8.1

✓ Well there goes my appBeen trying to log in for 5 days now!! Called the number in the app….I was the 61st person to call and is still waiting on a call back!! Keep getting error message Nsurlerrordomain error-1012.Ti f1234Version: 7.1

✓ Worst app everThis has got to be one of the worst apps I have ever used in my life. It’s ok that I need to change my password every six months, but TELL ME MY PASSWORD EXPIRED and then LET ME CHANGE IT IN THE APP! Don’t simply say “There was a problem logging in, contact us for help” then you call the phone number and are on hold for 45 minutes waiting to talk to someone, just to find out your password has expired and needs to be changed. Unbelievable!.Jlv1969Version: 8.0

✓ Update NeededCan an update be given as to why there is no access after credentials have been entered?.S.daqueenVersion: 6.3

✓ May be okUsed this app 1st time today. I need to submit my 2021 receipts. I had 12 to do. When I saw the ratings for this app I started to just print my receipts and fax the info. I decided to give it a try because it has the potential to be very useful and convenient. Signed on with no problems. Easily figured out how to request reimbursement. Was on a roll putting in information and taking pictures of my documentation. Submit and move on to the next. I on #10 and I noticed I have messages. 8 of the 10 were flagged as needing documentation! I just spent 40 minutes submitting documentation. What happened? I eventually called customer service and she couldn’t explain it. She suggested that I fax the information. I decided I wait a few hours, maybe there is a processing lag. I checked 4 hours later and everything appears ok. Hopefully I will receive my reimbursements..Bosslady3923Version: 7.1

✓ App downgrades images and so they constantly deny claimsThey’ve admitted as much to me after many calls and hours of hold times to speak to someone, but they refuse to do anything about it..At234Version: 7.0

✓ Needed to reset my alight password 2 use thisNow that I’m in - the app seems to lack any settings to access my phones mobile data in cellular apps - it does not show, nor are settings an option in app menu. This seems to show now only stale info from date app installed - outdated balance and no recent activity. Will try to find an app FAQ page to see if something else needs to be done to get this app to correctly work..Kevin.MurrayVersion: 6.3

✓ UselessI can’t even log in to the app. After changing my use name and password numerous times as well as uninstalling and reinstalling the app. Nothing works. Beg your companies to use a different app. I know I will..HurriCrainerVersion: 7.1

✓ As bad as can be...Can’t log in with good credentials that work on the website. Just like so many others have reported. Goodbye..ADigbySellersVersion: 7.0

✓ Needs to be betterVery easy to use but there’s always a problem logging in. I am constantly having to go to the main website due to app problems..Kirk172Version: 8.1

✓ DatedClunky and impossible to follow. Cannot review documents submitted. Cannot uploadDigitally stored receipts. There is only an option to take a picture of a receipt reducing clarity leading to denied claims and a vicious cycle of rework..Wow7513Version: 7.0

✓ Joke of an appMy company use this app but now it doesn’t even let me reset my password saying my password has expired but when it direct me to the website to reset the password the website itself is down….Coolyoshix3Version: 7.1

✓ ErrorsIt will not let me do anything on this app only getting a error 1st time I used it no problem… now it will not lay me login at all.Lady wmaVersion: 7.1

✓ Password reset process is horrible!This app has the absolute worst password reset procedure of any app I’ve ever used. Also, if you want to use Apple Face ID, you have to install a second app!?.Rockpilot66Version: 7.0

✓ App not workingFor some reason app does not work i cannot log in to the app i keep getting and error message NSURLError Domain error -1012 which cannot be found anywhere. ERROR MESSAGE IN FULL: The operation could not be completed (NSURLError Domain error -1012).Jayluv121289Version: 7.0

✓ Technical Difficulties ErrorEvery time I try to login it tells me “Due to technical problems, the app isn’t available. Please try again later”. This has been happening for over a year. How do we fix this?.2-BombasVersion: 7.0

✓ Unable to use.This mobile App has never worked on my iPhone or my husband’s. We’ve called, deleted and reinstalled and still nothing. Are you intentionally making it difficult to access our money? The desktop version works but is inconvenient for those of us that don’t have them..YoudontwantacrappyreviewVersion: 8.0

✓ Not dependable appWhen the phone app works it is quick and efficient. Difficulty is the app works intermittently and nice people at help desk cannot correct the issue. I am going back to the paper forms and US mail..Q23BVersion: 7.1

✓ Login and passwords can’t be acceptedI have the correct login credentials since they work perfectly fine on the ATT benefits site, yet this app won’t allow accept my login and password. Useless. Update: deleted and redos loaded the app and I can now log in. Let’s see how long this lasts..9962jpsVersion: 6.3

✓ Not helpfulThis app does not send monies to medical services directly. Instead it sends the monies to your account for you to makes the payment. This is not good because in the current economic climate it would be nice for them to make these payment utilizing the FSA/FSA account you have..Muse57Version: 7.1

✓ Horrible AppBy their own admission, the app is useless. You cannot upload documents via the app as they are all blurry. What the heck is the point then? I called them and they said anytime docs are uploaded via the app your claims will be denied. They asked me to FAX in. Are you kidding me? FAX!!!! It’s 2021! Not 1987..VzwirelesswizardVersion: 7.0

Reimburse Me works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Reimburse Me.