- 79.6LEGITIMACY SCORE
- 81.6SAFETY SCORE
- 12+CONTENT RATING
- $4.99PRICE
DBT Diary Card & Skills Coach App Complaints & User Negative Comments 2024
DBT Diary Card & Skills Coach app received 68 complaints, negative comments and reviews by users. Have you ever had a bad experience using DBT Diary Card & Skills Coach? Can you share your negative thoughts about dbt diary card & skills coach?
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DBT Diary Card & Skills Coach for Negative User Reviews
✓ Crashes constantly, navigating a bit stickyAlthough the look of the app is slick, navigating it should come with more intuitive structures. Also, my app crashed every single time I opened it, even with the most current update. I won’t be recommending this to patients as it would be too frustrating..Version: 3.5.3
✓ FrustratedSome parts of the app are really helpful: keeping track of emotions and skills, and being able to edit them. However, (1) one of the selling points is emailing the diary card to your therapist, and this feature hasn’t worked, I could email it to my self either. I’ve been sending screenshots to my therapist instead, hence PART of my frustration. (2) I have emailed support twice on the matter without a response, it has been months. (3) I also have questions I want to ask about some of the features like trying to adjust the date on the diary card (since I’m doing it manually), but I can’t; (4) and the colored graphs look really cool except it’s not showing the second page or all the variables. In closing, the above issues aside, I like this app. I like adding time stamped notes with my thoughts and adjusting the categories throughout the day, and the daily alarm to complete it. I hope someone sees this and gets in contact with me and fixes the problems. Peace..Version: 3.7.4
✓ This App no longer works.Check it out for yourself by using the app developer link here on the App Store page and you’ll find that it goes to a website that is no longer owned and so there is certainly no support. The raving review that you read when you start to look at this apps photos of iTunes users reviews is actually MY OWN REVIEW! from many years ago and I urge everyone to not buy this! You will be wasting your money as this app no longer works has no support whatsoever. I wasn’t shocked when I hit the button to write a review that I was presented with a blank page as if I had never given an opinion in about my purchase. I feel that this is very deceptive and Apple should address this immediately..Version: 3.7.4
✓ Am I Missing Something or is the app missing an opportunity?This app is well put together and I prefer it to the current offerings like Woebot and similar. I have stopped using it regularly because of what seems like it must be a bug due to its absence. The app can generate reports based on daily self reporting of symptoms and strategies used. There is also a section where you can self report skills used. The most helpful part of app to consult in crisis is the coaching section. It would really help me and I believe others of the user interaction with the coaching section were AUTOMATICALLY tracked in the coaching section would auto fill the corresponding sections in the daily log view. This would be helpful reminders of which skills were turned to help when in a moment of distress and a prompt to memory of how and whether that skill helped and what to do with the skill next time.Version: 3.6.6
✓ DisappointingApp comes without instructions, even picking my way through the website doesn't help. Waste of money..Version: 2.0
✓ Not fit for purposeThis app continually crashes and the odd time I was able to get into the DBT reference there were no skills listed. I would not recommend buying. Uninstalling and reinstalling does not work. Apple won’t refund the purchase price.Version: 3.7.4
✓ Not worth itThe features aren’t anything you can’t get on a free app. The entire design of the thing is clumsy. I actually tried to get tech help from the people who make it and got no answers. Maybe if you have a therapist who’s guiding you through it in a way to make it useful then it works. Otherwise it gives you silly suggestions and doesn’t guide you through anything and frankly DON’T use this if you are needing help or guidance with DBT especially if you’re having a rough time and looking for a tool for coping and using DBT. I wish I could get my money back..Version: 3.7.4
✓ Lots of bugsWhen the app is working correctly, it’s great. However, I’m currently dealing with an issue I’ve had several times in the past where the function to send the diary card to my therapist simply does not work. I have tried sending mine 3 times now and nothing happens. Also, the date selector is horribly bugged and does not highlight the dates appropriately in the scrolling menu, and sometimes it won’t let you even select a certain date without automatically scrolling to something different. Looking into using another app at this point because this one has become unreliable. They haven’t released any updates in a year..Version: 3.7.4
✓ Way too many glitches and too pricey for what you getCan’t add apps, can’t change date, crazy colors and freaks out when going through settings menu. This is just a start since I just got the app. Plus visually not appealing or soothing when part of DBT is senses. I don’t know if all the skills are there (haven’t gotten too far yet). Has potential but disappointing they aren’t doing more for the price and what could be done, plus waaaay too many glitches for a paid app.Version: 3.7.4
✓ Email function doesn’t workI love everything about the app except that the email function doesn’t work for me to send to my therapist each week..Version: 3.7.4
✓ Doesn’t work for meI tried to get this app in therapy and when I open the app nothing happens. My therapist and I have tried to figure it out we open her app and it’s fine then we try and use mine and nothing shows up. Feeling really frustrated.Version: 3.7.4
✓ App is blank and crashesI tried reaching out to support and the emails just bounce back. Says address is not found. This app hasn’t been updated in 4yrs. Why it’s still being SOLD on the App Store is beyond me! 4.99 to God knows who and no way to reach them to address the issue..Version: 3.7.4
✓ Needs a little workFirst off, I absolutely love this app and recommend it highly. I just have a couple of items that I feel would greatly improve the app’s usefulness. 1.- When using the coaching feature, the text boxes don’t allow use of iPhone’s keyboard predictive text feature that I rely on for text input. I don’t know if there is any way to enable its use/functionality but I would really appreciate it as it would make using the coaching feature less cumbersome. 2.- It would mean a lot if there was a way to save the coaching feature text and come back to it. Or even get Siri to encourage a user to complete the coaching text. I don’t know if it’s my ADHD or my chronic pain that makes it hard to complete all of the coaching texts in one sitting. But I feel like I need to sometimes think over the question and I have lost my input and had to start over. 3.- Lastly, and I have no idea how this would be deployed…but I would love more integration with Siri. I don’t know if there’s a way to get a check-in about my overall mood or symptoms and based off that result to use whatever features. 4.- I would love for the time that I spend working on DBT skills to translate into the mindfulness health data in Apple’s Health app, for mindfulness related skills or activities that I’m doing with the app’s recommendation(s). Thank you for all you do! I look forward to seeing this app evolve!.Version: 3.7.4
✓ Bummer.This is not compatible with the iPhone5&iOS7!.Version: 2.6
✓ Use to be awesome, just badly needs an updateThis app rules when it’s actually working. My phone updated and now sometimes it works, sometimes it doesn’t. When it does work it’s craaaazy slow. So. It’s a dang it for sure. I’d love it if y’all updated the app. Definitely want to stick w this one but idk🤷♀️.Version: 3.7.4
✓ AwfulDesign of app is abysmal.Version: 3.7.4
✓ To improveNot user friendly. Would need a tutorial to help user on how to get the most out of it. Very dry app..Version: 3.5.1
✓ No longer compatible with iOSI have used this app for 3 years and with every iOS update the app got slower, laggier and more impossible to use. I just updated my phone to iOS17 and now the app crashes every time I try to even open it. I’m devastated because there are no other free apps that are as comprehensive in terms of functions and skills..Version: 3.7.4
✓ Don’t bother!The people who wrote this app may know DBT but they don’t know anything about user interfaces. Navigation was completely unintuitive and i could not find some basic functions. I have worked in computer/IT for 40 years, and this is one of the most un-usable apps I have seen. Also, The only way to export diary cards was thru a “generate email” function but that did not work for me. There should be a way to upload the diary PDF to the cloud or another device. My DBT therapist provided an Excel version of the diary card and it’s much less frustrating than this app..Version: 3.7.4
✓ Good but glitchy, it’s not unusablePlease fix the glitch with selecting dates, I really do love this app but whenever I enter a scrolling menu to select the days I want to email out, half the thing is blank and doesn’t let you pick some numbers.Version: 3.7.4
✓ Is Anyone There?Hello, I am a person in therapy, and my therapist has had me using this app for about a year now and it’s been pretty good so far. Everyone at my therapist’s practice uses this app, and I know my therapist has come to rely on it. That being said, after the update to IOS 16, I can no longer load the chart feature which is the only way for my therapist and I to really look at how my week’s been. The support email is defunct, and this app hasn’t been updated in 2 years, so I’m just leaving this review to see if anyone’s still paying attention, because I’d love for this app to get fixed so my therapist, her practice, and I don’t have to try to find a replacement. Loved it so far, would love to keep using it, Sage.Version: 3.7.4
✓ AwfulI have been in dialectical behaviour therapy (DBT) for almost a year now and I downloaded this app to see if it would help and if it was something to share in a group therapy session. But this app is just awful. It makes it so hard to feel the diary cards. Doesn't tell you how to use the skills they give you to use. I would give this minus stars if I could..Version: 2.0.2
✓ No longer supportedThis app use to work great but now doesn’t seem to be supported. The dates do not work so cannot put any entries in for Sunday. If you want to fill in the diary for today you have to click on the next day for it to select properly. I tried emailing support but looks like the email no longer exists nor the domain. Do not download the app, it’s buggy and no longer supported..Version: 3.7.4
✓ Dear Developer/Therapist who created this app,I get that app development is not your day job. I get that you created something that you thought would be (and is!) helpful. But now things are breaking within the app and you’ve either decided to do nothing or have completely forgotten about us altogether. Or maybe you know we’re frustrated but don’t know how to fix the litany of bugs in your app. That’s understandable. But we did pay for this app, and therefore a certain standard of upkeep is required. If you are not up to that task, I suggest issuing us all refunds and making this a free app. If you aren’t willing to issue refunds and can’t fix the bugs, perhaps hire a developer short-term who can. As it stands, we paid for something that doesn’t fully work, and that is unacceptable..Version: 3.7.4
✓ Keeps crashingI just purchased this app and it keeps crashing. I can’t use it. I’ve tried emailing support and received a notification that this email address does not exist. Pretty disappointed… especially as I rarely pay for apps. $7.99 wasted.Version: 3.7.4
✓ Clunky interface, no possibility to backupThe backup to Dropbox has been broken for ages and never replaced. Developers don’t answer inquiries (I tried to reach out twice)..Version: 3.5.3
✓ I want my money backI got this for my group but it didn't even work, it only loaded the left hand side of the screen..Version: 2.9.1
✓ Great structure- frustrating executionI am hopeful that this app will be updated with a better system of downloading the charts for my therapist. I feel like I have tried everything to get the email to work but it fails every time. Or I wish I could just download the pdf of the chart. Support button isn’t working either. And I have difficultly getting the buttons to select moods/thoughts/urges. They frequently select definitions of those items instead..Version: 3.7.4
✓ So-soThis app has been more helpful than not but there are a few issues I have with it. Positive aspects: - I really like how much DBT stuff has been integrated into the app. - I like that the urges and emotions are customizable. Helps a lot with trying to track your own circumstances. Negative aspects: - I have yet to be able to send a report of my tracking despite having my email entered. I've tried removing it and putting back but still am unable to send. I don't want to delete the app and retry because then I lose all the data I have so far. - App could use some refreshing and be a little more user-friendly. As someone who has done a DBT course the skills are familiar enough to me that I know when and how to use them but for someone without prior instruction this app would not be much help. It has potential to be very helpful to anyone struggling with dysregulated thoughts and emotions..Version: 3.4
✓ App crashes repeatedlyI added this app instead of the others because my therapist highly recommended it. For some reason it crashes every time I hit customize. Other features are blank. App support has not been responsive which belies its endorsement of efficacy by DBT coaches..Version: 3.7.4
✓ Cool but not greatI love the idea of having an app for doing your DBT diary card instead of paper, but there’s a couple things that haven’t been working for me. 1. When I click into my diary card chart of my overall week to review, it glitches everytime and doesn’t open for me. 2. When I send my email of my diary card for the week, it shows other/extra skills, behaviors, and targets that are automatically on there, instead of just the ones I want on there…just a waste of time to read over the skills and behaviors I don’t use. 3. It won’t let me add my 911 contacts. Whenever I hit the contact to add it just calls the friend and doesn’t add them. Is this app just out of date and not used anymore???.Version: 3.7.4
✓ UnhappyI have yet to use this app. Every time I open it and try to do something, it closes itself. Pretty chapped that this cost $6.99....Version: 3.4
✓ Good but does not last long...Good summary of DBT core skills + very poor app!!! I loved it. However, it stopped working out the blue. Very frustrating....Version: 2.9.1
✓ Good app but has some malfunctionsI’ve used this app for months. I love the idea of it so that I can send it to my therapist each week. Suddenly none of my cards will email, it won’t even come up so it has no benefit to me now. Great app but the amount of system errors is extremely irritating..Version: 3.6.6
✓ New bugI have LOVED this app for the two years I have been in DBT. Absolutely loved it. However, in the last week or so, I have lost the ability to select a date range for a chart to send to my therapist, which makes it all but useless. I sincerely hope it is fixed soon so that I can get back to using it..Version: 3.7.2
✓ Broken appUnfortunately this app is completely broken. I've been trying to backup my data on my phone to restore it on my iPad, unfortunately I keep receiving an error. In addition, the “email to therapist” feature does not work. The app is very glitchy and often, the date selection when you want to make a chart doesn’t even show the dates. DO NOT waste your money on this app. There are plenty others out there that actually work. If l could rate this 0 stars, I would..Version: 3.7.4
✓ How in the world do we use thisMy therapist suggested I downloaded this app and I did and I had never seen a log so complicated to use. It looks like it has a lot of built in tools. If only I understood what they are for and how to track with them!.Version: 3.7.4
✓ Major Flaw: Security Passcode Doesn’t WorkEnabling the security passcode feature is useless since when prompted to enter the passcode you can simply swipe down on the pop-up and bypass the passcode all together. So much for having a “security feature”. I find this to be a major flaw that either needs to be removed or updated immediately since after all, personal/confidential information is entered in this app that usually only your counselor sees..Version: 3.7.4
✓ Doesn’t work anymore for our entire groupApp worked well for a few weeks but now (October 2023) it shuts down as soon as you open it. Myself and the members of my therapy group (9 of us) are all experiencing this. We’ve downloaded the latest update, one person even got the new iPhone, etc. RIP app :(.Version: 3.7.4
✓ Great idea and potential if bug fixedLove the app except the time zone is whacked out. So emailing the PDF diary card the dates don't match up. So confusing and have contacted the support several times to be told they are going to release an update to fix the bug.. That was maybe 6 weeks or so ago?.Version: 1.2.3
✓ Issue generating weekly reportsI tried emailing the developer and the email bounced back. When I go to generate weekly reports of my diary card for therapy they do not include the behaviors I am tracking. If someone could help me with this I would really appreciate it! Thank you.Version: 3.7.4
✓ Faulty app - do not buyApp completely crashes when clicking on the date or customisation. Coaching and DBT Reference are both completely empty. This app needs removing from the App Store, it is completely unusable..Version: 3.7.4
✓ Needs an update please!Hasn’t been updated in TEN months. Date picker no longer works (in mail dairy card feature) Plus and minus buttons are too tiny, well below the 44 square pixels in Apples guidelines. Makes entering mood/thoughts/behaviour tedious and frustrating. Definitely discouraging. Otherwise fine, coaching feature is useful sometimes. Hope this project gets updated and isn’t just sitting on the shelves. I use this everyday and no improvements is disheartening and insulting. Please support the people using the resource you’ve created!!!.Version: 3.7.4
✓ Don’t buy!I wish I could get my money back. I’m currently in a DBT class using the workbook written by Marsha Linehan, and this app is missing some crucial skills listed in her manual. This is a problem because anxiety and distress cause cognitive problems for many people. When I’m in a crisis, I don’t want to have to root around to find the skills I need. Also, DBT uses acronyms for a reason—they help you access information you have retained when your cognitive faculties are diminished. This app does not include them. For example, the Distress Tolerance acronyms are not used, even if the ideas are there. I’m guessing the app does not match up exactly because the developer would not be able to charge for it (or charge so much!). I want my money back. I think it’s predatory to charge so much for something that takes a clinically- and time-tested set of skills and information, waters it down so you can’t be sued for selling it, and targets an audience that is likely feeling some level of distress or desperation..Version: 3.7.4
✓ This app doesn’t workI could add any contacts, I opened the reference section and there was nothing there and when I click on the customize option the app crashes. I will be requesting a refund. Glad I wasn’t in a crisis when I was trying to use this app..Version: 3.7.4
✓ Doesn’t work on IphoneThe description display only shows one line at a time due to there being no space. Considering i paid for this app- it’s disappointing.Version: 3.5.3
✓ Decent AppPaid for the application and can’t get it to email my diary cards. Filled out the emails and other contact info and selected to have them sent on a certain day. It has yet to do so and will not let me force it in settings. I’ve started just sending screen shots of the cards to the DBT coaches. Otherwise the app does the rest of it’s functions well. I like the definitions..Version: 3.7.4
✓ Not worth it!!Jot worth the money I would like a refund. Type is do small can't see it. Not user friendly at all.Version: 3.5.3
✓ EhThe email function doesn’t work and there isn’t enough information about the tools. It’s useful for tracking your own moods if you have DBT knowledge, but you can’t share the information with your therapist due to the broken email system..Version: 3.7.4
✓ Updates and featuresEdit: when I am pressing today’s date it always shows the day before and I cannot fix that issue no matter what. Please, provide some support to the app. Hello, the app has helped me a lot, but when I am trying to press on a date it always picking the day before, please fix at least that.... moreover, I believe it needs more features and make the UI smoother and more minimal, playful and enjoyable for the user, like the MoodNotes app. Please I really love the idea of this app and I really hope you will try to improve the UI and add more features. If you need help for ideas about new features and UI design I would be more than happy to help you. Thank you in advance..Version: 3.7.4
✓ Was greatLoved this app but now no longer works on iOS7 on my iphone 4S :( I cannot use it at all. It just loads the upper left corner of the screen with no buttons and then crashes..Version: 2.9.1
✓ Don’t buy itIt doesn’t work any more, it crashes anytime you try to do anything, and Apple won’t refund me even though I requested it 10mins after I bought it and found out it didn’t work. Save your money, it hasn’t been updated in 3 YEARS. I should have known better. I’ll definitely re review it if they can fix it. Until then Apple and this app screwed me out of $5.Version: 3.7.4
✓ What’s happening?I used this app from April until late November. It honestly helped change my life. The app together with a structured DBT program at The Melbourne Clinic has helped my recovery. But.........the recent updates have caused me so much stress. I have sent a number of emails but there has not been a response. It is unworkable now. Please fix it. Thanks, Mike G.Version: 3.6.3
✓ Email copies doesn’t workI’ve tried emailing my chart from both the charts & graphs section and from the settings that allow me to add my therapist’s and my email addresses and send copies manually. Neither has worked. I’m pretty disappointed, I liked using this app a lot but if I can’t send my progress to my therapist it’s useless to my program.Version: 3.7.4
✓ Can only log once a dayLove the customizability, but you can only log one entry per day. The dairy card my therapist gave me logs AM and PM, so this can’t be a replacement for that. I assumed the twice a day entry was standard for this exercise, and wouldn’t have bought the app if I knew. I find logging emotions in the morning and evening is very important..Version: 3.7.4
✓ DisappointedThere is a problem in the calendar that need to be fixed ..Version: 3.7.4
✓ Would be better...I am new to writing a DBT diary card but I get the gist of it. My therapist wants me to email them to her and she showed me how to do that but for whatever reason, it will not email it to her. It says it is generating a pdf and then nothing. When I check her name off and try to check it back on to try it again, the app closes. This is frustrating because it set my therapy session back by 2 weeks..Version: 3.7.4
✓ Crashes during chart generationI absolutely love this app. It’s served my time doing DBT well. However the app started crashing during chart generation which is something essential to my care. As such, I’m unable to use the app anymore. Disappointing..Version: 3.7.4
✓ GlitchyBeen using this app for awhile, everything is okay at best. Originally when I downloaded it years ago there were no other DBT apps out there. Now, there’s tons, and most of them are free. I paid for this one. A few things I don’t like: this app resets your previous data from diary cards when you try and customize or fix a target behavior or skill, instead of storing the old data as separate. Also, it won’t let me add my therapists email for some reason. Her email works until I type the “s” at the end and then I can’t hit the save button. If you have the money, pay for it. Years ago this was my only option for doing a DBT diary card on my phone. But now, there’s lots of free options out there, I recommend you try a different app..Version: 3.7.4
✓ Support unresponsiveThis is my second time trying to post a review to hopefully get some support since I can’t use the in app support buttons. My last review apparently got denied and I’ve emailed a couple times as well. I can’t send my diary cards to my therapist through the app because the send buttons on the upper right hand corner are grayed out, as well as when I try to send support requests. I literally haven’t been able to send ANY of cards to my therapist since I’ve started seeing her. This is super frustrating because I could be helping my therapist get to know my day to day better. Please help. I really would like to rate this highly because it works great otherwise..Version: 3.7.4
✓ I like the app but the email to therapist feature doesn’t workI have no way to send the information to my Therapist because the email feature doesn’t work on my iPhone 12. Tried to send a message to support but the email bounced back..Version: 3.7.4
✓ 5STAR MINUS 2So this application is wonderful, I’m a disabled US Army Vet and this app was recommended to me from my one on one therapist and my PTSD group therapy. It’s full of all the information covered in our text and when it’s time to email my DBT Card to my therapist THERE lies the problem. The email option DOES NOT work. I don’t care it’s only $5 for the app, my money, my time. Physically Im not always able to use my hands fully and I use a lot of Dragon Speech to Text to help me get schoolwork done. It’s a huge imposition to try and screenshot all the pages, print them to scan, only to EMAIL😞The up and down honestly aggravates my injuries and as I await a much needed surgery on my limbs, this COVID crap has everything canceled so the convenience of being able to EMAIL the PDF would be a FANTASTIC 5 ⭐️⭐️⭐️⭐️⭐️.Version: 3.7.4
✓ Always issues saving NotesConstantly have issues saving notes. And this goes back update after update. Finally so frustrated with the app and saving issues that I’m scraping it. Days where entries were there and I saw them saved are gone. Today I’ve entered my day twice both gone. It’s too bad because outside of storing my data the platform/layout is nice and user friendly. I always have issues sending it to the therapist. If you don’t use the standard mail client and you use say gmail app you can’t send (workaround I’ve been using is screen capturing it and sending the screen cap to the therapist). I’m done with trying to find workarounds. Next app pls..Version: 3.6.4
✓ Support email is bouncingThis app works well except for the automatic email function which is supposed to email a weekly report of my diary cards, but it has never worked for me so I end having to email it manually. The support email for this app keeps bouncing, which suggests it doesn’t have any customer support?.Version: 3.7.4
✓ Poor designAn app that cost me $7.50 should be better designed. Ux is no where close to being streamlined. 2/3 of the space of the menu page is wasted for a logo? Leaving the actual menu way too small to navigate and the choice of titles just makes something simple really confusing and complicated. Poor use of composition and kerning makes it really hard to visually navigate app. Under DBT reference- again, the actually area where the description is displayed is less than 1/4 of the total screen area. Over 3/4 is taken up very large “skills”. Downloaded this app early in the afternoon. It is now 10:30pm. I have spent less than 10 minutes total checking it out, the UX sure doesn’t make it any easier. I do not recommend this app, especially at this price..Version: 3.5.1
✓ ConfusingDifficult to use..Version: 2.9
✓ Blank screenLove and rely on this app but update has left me with a blank screen. Very disappointed!!!!.Version: 3.0
✓ DBT Diary CardI purchased this app, opened it on my iPhone 4s, the home screen comes up, I select one of the choices and it closes the app automatically... so basically it doesn't work, it looks pretty but isn't working!!!.Version: 2.0
🙂 DBT Diary Card & Skills Coach Positive Reviews
DBT Diary Card & Skills Coach works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact DBT Diary Card & Skills Coach.
⛔ DBT Diary Card & Skills Coach Problems
