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Grand Rapids Press App Complaints & User Negative Comments 2024
Grand Rapids Press app received 23 complaints, negative comments and reviews by users. Have you ever had a bad experience using Grand Rapids Press? Can you share your negative thoughts about grand rapids press?
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Grand Rapids Press for Negative User Reviews
✓ Quitting soonDoes not work.Version: 2.9.16
✓ Crashes Too OftenI appreciate being able to read the paper on my iPad, but the app crashes repeatedly. I typically have to restart the app at least half a dozen times to get through an issue. Also, the image quality is great once it loads, but the load time is long, even on a very high speed network..Version: 2.0.13
✓ Progressively getting worseThe app worked okay when it first came out but now is TERRIBLE! I have been unable to read the whole edition without it freezing up, especially when it lands on the page that addresses the subscribers and a contest to win an Ipad. Please fix as this is the only way to read some of the editions..Version: 2.4.5
✓ Needs workFinally getting used to the concept of reading paper online. Getting tired of the tedious nature of using this app; screen freezes, app closes unexpectedly, takes forever to load a page or sometimes to focus on page. Please make improvements!.Version: 2.4.5
✓ Well, you people are very consistent....Godawful, incompetent, unaware and uncaring. You might try being a newspaper...just this once..Version: 2.9.61
✓ Can't load on I padI pay to be able to read on 3 days maybe this is last subscription.Version: 2.9.16
✓ No tv schedules in app now!It is already annoying paying same amount as an edition in print for the on line edition that doesn't easily display on apple tablet. Now the daily television schedule is not there daily. At some point - the value is not there. By the way look at the set up of Detroit Free Press/ Detroit News/USA Today they are apple friendly AND not charging to get the news. Disappointing!.Version: 2.5.56
✓ Glad to have it but...But the app has crashed five time in the first 10 minutes of use. Not unusual with a new app but please fix the stability issues..Version: 2.0.13
✓ Slow, slow, slowIt can take a very long time to move from page to page. Frequent hangs or it just stops responding. They need to do a better job of fitting the page to the screen. You spend a lot of time scrolling up and down..Version: 2.4.5
✓ Can't get my subscription to work!!!I went online, setup and registered my account. I can access it online with the PC. I then downloaded the app from the App Store and logged on. I get the message "Your account currently does not have a subscription needed to view this edition." and the link for app help takes me back to the MLive page online. There is nowhere to get help for this app. I'd give them a more stars if this actually worked. It says if you're a current subscriber then this is included. I'd appreciate some help!.Version: 2.0.13
✓ BillingI have been very frustrated trying to straighten out a billing problem with the Press. I was transferred several times and was not able to find the right person who could resolve the issue. I finally contacted iTunes who has been working with me to resolve the issue. The iTunes rep has also contacted the Press and was unable to find the right person..Version: 2.5.12
✓ Buggy, but promisingThis app is sorely needed to keep print media relevant, but if this app as it stands now is any indication, they may as we'll pack it in now. It is very slow, buggy, and crashes and/or freezes often. It includes the sections of the paper, but none of the inserts (read=ads). All that being said, I have found myself reading the paper a bit more than I used to due to this app. If they can work some of the kinks out, it may actually be promising!.Version: 2.4.5
✓ Won’t open actual paperProgram doesn’t load the paper. Clicking on the app icon brings up the paper and icons of stories surrounding the “paper”, click on the paper and the program goes on an endless loop looking for past issues. But, if you click on one of side story windows before trying to read the paper, that window does open. Deleting and reinstalling does not change this issue..Version: 2.6.73
✓ Downloads are low resolutionIf you try to download an article or any of the puzzles, the resolution is so low that the blurry text is almost illegible. It’s worthless if doing the puzzles is a major use of the app. Subscription amount is high for limited articles and content which is normally a day or so late compared to other news outlets and papers..Version: 4.0.0.1
✓ Wish I could use this, but....I am unable to access the application even though I have an ereplica subscription. I keep getting an error message that states my user name and password are incorrect. This in spite of an email that I received confirming my user name and password. Then once I receive the error message, I am unable to close the screen. It is at this time I receive an error message that states I must be logged in to close the page. Trying to find answers to fix problems is an exercise in frustration. Deleting the app until all this nonsense is fixed..Version: 2.0.13
✓ The worst app I've ever seenWithout any doubt whatsoever, the Grand Rapids press application for iPad is the worst app I have ever had the misfortune of using. Every day, the application locks up at least seven or eight times as I am trying to move from one page to another. I have to close and reopen the application. That works about 1 in 3 times. If I could rate this zero stars I would..Version: 2.4.5
✓ Crashes constantlyHas been crashing all of the time. Cannot read more than two pages without crashing. Still crashes constantly anyone out there working on this?.Version: 2.5.48
✓ Not what I would have expected.Poor interface seemingly written by someone who had never used a iPad or who had ever read Apples guidelines for user interfaces. No way I want to use this or eReplica for a daily paper. Just a real sad experience so that I am seriously considering cutting my regular subscription..Version: 2.0.13
✓ Has potential but doesn't work wellI like getting content on my iPad but this app isn't very good. When it works it's great but it frequently won't load the paper and I stare at a blank screen. Also, I went to the developer page to let the know about the problems and couldn't find an area to address my concerns. Could be very good but needs work..Version: 2.0.13
✓ Crash prone, slowThe idea behind this app is pretty great: to read the GR Press just like the physical paper. However, the app is constantly crashing and generally slow to load every page. The response time when moving around or turning pages is horrendous. I would've hoped for these issues to be fixed within the first couple months of the app's launch, but still they linger daily. If you're going to take away my physical paper and only offer an e-edition 4 days a week, at least make the app stable and responsive..Version: 2.0.13
✓ Needs lots of workApp still crashes, locks up, pages at times won't focus, is slow to turn pages etc. I do like the change where it goes to the top of the next page from previous page. I have the ipad 3 which should handle this type of app. It is the worse app I have and am ready to unsubscribe from the paper due to the problems I have trying to read the paper on an Ipad. Needs lots of improvement!.Version: 2.4.5
✓ Keeps asking me to loginIt keeps asking me to login, and then I'm caught in a constant loop! I also would prefer the "paper" format vs. a webpage look. As another reviewer stated, if I wanted a webpage, I'd just go to the webpage. It also won't let me access any other edition except for the current day. Super frustrating..Version: 2.6.73
✓ Just seems to get worse!The first version I used crashed, but at least it worked. Recent changes have made it even slower than before and almost impossible to navigate. Tried deleting and reinstalling. Also tried shutting down ipad and then restarting. It's a great idea, too bad they can't get it to work..Version: 2.5.12
🙂 Grand Rapids Press Positive Reviews
Grand Rapids Press works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Grand Rapids Press.
⛔ Grand Rapids Press Problems
