My Doctor Online (NCAL Only) App Positive ReviewsKaiser Permanente

My Doctor Online (NCAL Only) Positive Reviews

4.8
4.85013 star

Total 33 Positive Reviews

My Doctor Online (NCAL Only) App User Positive Comments 2024

My Doctor Online (NCAL Only) app received 33 positive comments and reviews by users. Can you share your positive thoughts about my doctor online (ncal only)?

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My Doctor Online (NCAL Only) for Positive User Reviews

I love the appI use this app all of the time. I take more than a few medications, and ordering online and having them come by mail is great. The video visit option is handy for those follow ups or when I don’t need to drive in and park, etc. It’s nice to email with my doctor, too. Handy indeed..Version: 7.4

Works better than I doThanks to the multiple reminders by text and email. I am actually able to make it to my appointments. Despite the fact I’m taking enough drugs I can’t remember what was just said..Version: 7.3.1

Happy with My Doctor OnlineQuick, convenient and reliable. I enjoy being able to email my doctors quickly and the interface is easy to use. Also, I really enjoy MY UPCOMING APPOINTMENTS at a glance, it is an excellent way of reminding me and keeping my dates/times organized. This app also masks the cancellation and rescheduling of appointment so delightfully easy. Thank you..Version: 7.3.1

Health CareI would not be as Health as I am today if I didn’t have all the contacts I receive from Kaiser Permanente!! Dr Zhornitskiy , Dr Thompson, Cardiology. Instant appts when needed from Lab and all other appts. My Doctor online gives me access to all my Health Care needs with in 10 mins. Preventive care, Appointments, order meds to be mailed and summaries always of my health and care!! Thank You.Version: 7.6.2

Ease of useThe AP is comprehensive and easy to use with treatments, results and information available at all times! I use it all the time to check appointment, reschedule, etc..Version: 7.7

ConvenientThe My Doctor app is so easy to use and is very convenient! I love having the ability to be anywhere anytime to use the app! All of my health needs for myself and my family puts my mind at ease! Thank you Kaiser Permanente for all the care and professionalism you have put into this ! Forever Grateful Tammy Vargas.Version: 7.3.1

So convenientSo convenient. Doctor does referral and request to schedule shows up. Quickly schedule online. And then be able to automatically add to your calendar..Version: 7.8

My doctor app is big helpThis app has come a long away since it was first made available, it gets better and better all the time— very impressive. I would much rather use it than the computer interface, or make numerous phone calls—saves lots of time. Thanks..Version: 7.8

EasyI like being able to email and contact my doctor online, especially my primary. My new therapist doesn’t seem to be working out that well. She is very nice and friendly but each time I speak with her (twice). We only speak for about 10 or 15 minutes .. she doesn’t ask many questions. I feel like I have to talk on my own. .. maybe it’s the age gap. I’m 71 and she’s 30..Version: 7.5

I love KaiserI know a lot of folks who doesn’t like Kaiser but personally myself, I actually really like Kaiser I can get all my needs met in one place. It’s convenient very easy and usually hardly no wait time for prescriptions. I will never go to any other insurance company. Kaiser has my business.Version: 8.0

Easy to useThis Kaiser app is so easy to maneuver through. But, I don’t feel that doctor appointments over video is a safe practice in most cases. I realize Covid made this necessary 3 years ago but it is time to treat illnesses in person now..Version: 7.4

Video volumeI love this app, but I have issues with the video volume when having a video doctor appointment. I have checked all the settings and finally had to purchase a speaker. The volume is still quiet, but I can hold the speaker close to my ears so I can hear. I only have this issue with this app..Version: 7.4

ReviewSite does not work well on my phone - the questionnaire I am trying to complete won’t let me complete - even after trying 12 or 13 times - emails not coordinated well with “app” Messy - too busy a site..Version: 7.3

Excellent ServiceTime is important! The options provided thru my Doc on line is visual, you see more than one option in seconds and can make a decision quicker! I love the email option too! Kaiser’s whole format is more efficient than other medical apps outside Kaiser. Kaiser will always be my provider! I sing your praises at every opportunity!.Version: 7.4

It Is So Easy!I love this app. Everything you need is there! No need to look for! It only take a few minutes to schedule something, to get an appointment, or to order my meds. I love it!.Version: 7.3.1

ReviewI appreciate being able to do so much online instead of having to wait on hold for ages waiting to speak to the right person..Version: 7.9.1

So convenientI love that I Kaiser has made communicating with my physicians so easy! I’m able to book video appointments for those times when I don’t necessarily need to have in person contact with my doctors. This was amazingly helpful during the pandemic! I appreciate how easy the whole system is to operate even for an old lady such as myself! Thank you, Kaiser! Keep up the good work!.Version: 7.2.1

Kaiser is the greatestI’m just singing a few praises for the whole Kaiser experience. I’ve been a patient in all aspects of the word. I’ve had surgeries and regular care and even had an emergency for my heart attack. I’m here to tell you all, there is no place as efficient, knowledgeable, caring and full of cheerful people eager to help. Thanks ever so, keep doing what you do!.Version: 7.5

Referral for CT scanDr. Muzaffar, my internist, referred me for a CT scan after my chest x-ray revealed that something needing further investigated. My chest x-ray was taken late Friday afternoon and Monday afternoon I was contacted by the Imaging department with several appointment choices. That is excellent inter-departmental coordination between my physician and Imaging. I am most grateful to my physician to act so promptly. Marianne Nemeth.Version: 7.4

Dr. BrarHe has been my family doctor for a few years now. I got my brother and sister-in-law with Dr. Brar, and he actually saved my brothers life because he had cancer and was told by his other doctor. It was only a bladder infection thank God for our doctor Brar,. he’s always so kind and helpful and always creates a plan for me and that works great. He checks in with me and I’m grateful to have him as my doctor..Version: 7.9.1

Better and BetterI really appreciate and enjoy the convenience of using this App. It is well designed and easy to navigate. Really like being able to communicate with my doctors when I have a question. Thank you Kaiser..Version: 7.2.1

Easy to useThe e visit option is annoying- it’s clearly a bot going by an algorithm- which is annoying if you have any health literacy and something beyond a basic question. They are clearly trying to steer you away from speaking to an actual human. But I like that they bring most of kaisers app functions into one app.Version: 7.5

Simple, quick and very effectiveThis is the easiest online/app medical info, scheduling, prescription refill, appointment setting features I’ve ever used! Thank goodness, too, bc I’m not very computer savvy at all! This also makes me fill that I’m in and have control of all my medical information and needs which is a nice change from the olden days!.Version: 7.5

Update to fix app crashes is crashing my appHi all. This app has been great for years! Unfortunately, after last weeks update to fix app crashes, my app won’t open. It just stays on the blue KP opening page. Please fix. I use the app all the time I’d love to be able to get back into it. Thank you!.Version: 8.1.1

Kaiser Lincoln CAI like this facility and it’s placement close to where I live. It’s new and accommodates the number of people in area. It can be very busy with parking lot full but there is room inside. It is very clean. In general Kaiser has been very good for me and my family. I highly recommend it. One stop shop!.Version: 7.9.1

Easy and convenient!I love the My Doctor Online app! It is so easy to use, and there are no wait times. It’s easy to find my appointments, schedule them, reschedule them, etc.. It’s also very easy to order prescriptions, check my health records, I just about anything I need Kaiser related I need..Version: 7.7

Great toolIt’s really great to be able to communicate, make appointments, renew prescriptions, have video visits digitally. I especially like the ability to communicate with providers for non-urgent concerns. I have been using this app for years and it has saved everyone’s time and in some cases travel. I wish I could access all of my data on this app but my medical record and visit notes are only available on the KP app. I would have given it five stars if it could..Version: 7.3.1

My Doctor Online- Kaiser:The recent upgrade has issues that need to be resolved. The older version was working quite well, but this new version tends to shut down, with a message, “Try again later.” When you’re having medical issues and need to schedule appointments, reorder medication, send secure messages to your doctor, or look up lab reports, constant “try again later” messages delay the process of taking care of your health needs. Tech needs to get these issues fixed right away. On the other hand, when working well, the updated version seems to be headed in the right direction with ease of finding the correct category for information..Version: 7.9

So User FriendlyI received an email informing me that my doctor has referred me to a specialist. All I had to do was click on the button in the email that redirected me to the MyDoctor Online App. On the homepage there was a message that took me directly to the landing page that allowed me to schedule my appointment. Everything was so easy and quick that I just had to stop and write a review..Version: 7.7

Doctor online amazingLove to be able to reach my doctors right away and know I will get a response from them in 24 hours!! I can view medical records, read articles about health and get answers to my questions..Version: 7.3.1

Usage of My Doctor Online appThis has been an amazing app so easy to use to make appointments make doctor visits and things like that. It’s easy to navigate. I really appreciate being able to use it..Version: 8.0

Why 2 apps?!It works fine but why have your own app when there is also the main Kaiser app? NorCal dells like they need their own and be separate? I'm confused on what app to use and for what. Guess my point is that this app feels unnecessary when there's a main app..Version: 7.7

AppreciationI really appreciate being able to reschedule an appointment so easily on My Doctor Online. It’s so simple to just press ‘reschedule’ and set up another appointment after canceling one. I don’t have to wait to get the right person on the phone and the person from Kaiser can be used to help with more pressing needs of members..Version: 7.3.1


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