MatchTime Sports Negative Reviews

MatchTime Sports App Complaints & User Negative Comments 2024

MatchTime Sports app received 26 complaints, negative comments and reviews by users. Have you ever had a bad experience using MatchTime Sports? Can you share your negative thoughts about matchtime sports?

MatchTime Sports for Negative User Reviews

✓ Needs improvementI have been using MatchTime (previously TennisPoint) since 2018. For the most part, I love having the app for its ability to allow players to set availability and to view multiple teams from multiple leagues. However, I now am a captain and have been having a few problems with the app. First, I am unable to load multiple accounts although I didn’t have this issue in the past with TP. Secondly, the app has a problem with syncing new players that were added to the team (I.e. via USTA) after the original team and roster was imported. The player name will appear on the roster, but when trying to add the player to the lineup, I receive a message that the person is not registered..Round the world momVersion: 4.06

✓ Not enough control for the captainThe online version works fine but the reason I have the app is so that I don’t have to go to the computer to manage my team. I switched from netlineup where I can do everything from my phone and this site won’t let me. Also would prefer ability to use sms va email..Jamilee70Version: 3.6

✓ Needs improvingMatch locations are constantly defaulting to the home court you select. Team members are going to the wrong location for matches and causing us to default courts. Also happening with my husbands men’s leagues. Very frustrating. When putting in availability, you get kicked out of the team you’re putting in your availability for and all of a sudden you’re in a different teams schedule. Very confusing. Needs lots of improvements..RghshrurufgVersion: 3.81

✓ Poor designMy tennis league switched this year to this app and I find it difficult to use. Not sure why they cannot put the opponent you played on the results??? I was able to find it on one of the 2 teams I play on that use this app but not without a lot of effort (I had to select “edit scores”). Most of the people in this large league are not fans.HaylerzVersion: 3.7

✓ Almost thereI appreciate when teams use the app but I have one huge suggestion. I would like to see a calendar of when each my teams have matches. If I get put in a lineup I need to quickly know if I have indicated my availability for other matches on that same day so i can make myself unavailable. As it is now I have to cycle through every team to make sure I update my availability. Using a calendar function I would like to see each team’s matches in chronological order. Also, when I look at the schedule on the mobile app I cannot see the times of the matches. It’s a great app but still needs improvements..Ewm1105Version: 3.7

✓ Add event to calendar no longer worksThe latest update introduced a new bug where you can no longer add a match to your phone calendar as the end date appears in the past (December 2017). Outreach to customer service for an ETA on a bug fix did not prompt a response. As a captain the annual fee is now $50 - and doesn’t come with any customer service. This is disappointing..10isfantooVersion: 3.7

✓ Cannot change primaryI prefer the tennis point app to netlineup except I cannot seem to change the primary account holder. Apparently I also set it up for my child many many years ago and now am stuck with her being primary and me - the one who plays, being secondary..Mbck4Version: 3.7

✓ DisappointingI’m disappointed with this app because it won’t allow a user to permanently delete a profile. Last season, I somehow ended up creating two or three profiles in the process of trying to figure out how to set up an initial account. Now I have several accounts on here and I don’t know which one is the active one and I can’t access any of them correctly. This is just way too difficult and confusing. Users should be given the option to delete an account..K.GrayVersion: 3.6

✓ Good but not great...yetAlthough better than NetLineup there are is room for improvement. Mobile confirming is glitchy when trying to enter a comment like “Let’s do this!” I’ve gotten rejections because of illegal characters on mobile but not laptop. All persons a player has played with through the years on TennisPoint are still there. Am I simply overlooking how to delete them? All in all you’re good...I’m looking forward to great..GARebelVersion: 3.6

✓ Event confirmation is buggy and therefore unreliableAs a team member, I get requests by captain to confirm roster and then I select yes I can play. But that update does not get back to my captain - frustrating then as she thinks I don’t respond and worse - she can’t confirm roster is locked in without additional outside of app communications and the re-inputing status in app. Need to have confidence basic functions work using this app before I get excited about any new features or enhancements. Need basic bugs fixed first!.The VelvetHammerVersion: 3.6

✓ ReviewThe app is great in concept but I am working on a tablet and I have no idea how to add players, edit information, etc.....I went on google and looked for how to edit on this site, yet when I go to my tablet there at NO TABS FOR EDITING. This is really frustrating because I have added several team members and instead of just sending out emails on TennisPoint, as I had anticipated, I have to create an email on TennisPoint and then forward it to the new team members or just create an email outside of the TennisPoint app. It’s also frustrating for the players I cannot invite to join the site since they feel out of the loop and I can’t get their availability unless I send an email asking them. If someone could tell me how to make edits or add new players I would really appreciate it..RCHIMELVersion: 3.7

✓ Like as a player, not as a captainThe app is very convenient to use as a player. It’s good for checking lineups, times and locations of matches. BUT, as a captain, it’s not as useful. It’s very frustrating because we are always on the go and want an app that will work just like it does on our computers. Unfortunately, this app has a long way to go to become useful to captains!.Every name is used 1968Version: 3.6

✓ Beyond frustratingMy team captain is managing our team through this app. She must have submitted my email to team point before I opened an account. So when I tried to register, it said the email was in use BUT there was no password associated with the account. So I started an account with another email. Bow there are no teams associated at all. I added my original email address to the account. Still no dice. It looks like I’m not going to play since there is no way to just look up your team by the number..Hails1234567890987654321Version: 3.7

✓ Doesn’t seem well organized and doesn’t work the same consistentlyI always have trouble figuring out how to get to entering my availability. I also have trouble figuring out how to get to my schedule. And sometimes it just doesn’t seem like it pulls the data in from the cloud like it should. getting an overhaul with someone who’s really good at user in our faces would help this app out a lot..Kaz77777777Version: 3.7

✓ Mobile app is not really attached to the web versionDo not expect the mobile app will work as same as the web version. It says the score will be automatic updated but it doesn’t. You have to manually sync between the USTA and TP. Manually 😩😩😩 The team standings also will not be updated on the mobile app. The customer support is good since they response very quickly but actually without solutions..Teo Ti BeVersion: 3.7

✓ So frustrated!This app have so many problems. Match times don’t show up on the schedule page, some matches. And be added to your calendar, glitches all over. Also, problems with entering multiple teams and accounts. So far, zero response from developer regarding pleads for help before match season begins. Wish this thing worked, because if it did, it has the potential to be a useful tool..Cud if if if. IfVersion: 3.6

✓ Needs captains featuresI was surprised to find out how little this app does. Basically you can see you schedule, lineup and directions. As the captain I'd love to be able to send emails to the team check availability, etc. maybe I'm just not seeing where these functions are but they're not there from what I can tell. Also, why are you charging for this app when we already pay to use in on the web? IMO, waste of money!.UgagirlinatlVersion: 1.01

✓ Could be great with a few tweaksI captain both USTA and ALTA teams and enjoy having the app handy so I can manage my teams from my mobile devices. However, I really wish the developers would make a couple of changes: 1. Please allow captains to deselect players not in the lineup when sending out lineups. You can do this from the site, but not the app and my players don’t want to be bombarded by emails when they have plans for the weekend. 2. Please give captains the option to print blank scorecards from the app. Modern day printers will allow you to print from mobile devices over a WiFi connection. 3. I know the site has posted that they’re working on auto input of USTA scores, but it’s really tedious as a captain to have to input these manually, especially when we’ve already done so once a match through the USTA site! Please continue to work on this! All in all, my players like the ability to change their availability through the app and find it more convenient to use. We switched from netlineup (although I never used their app, just the site) and plan to stick with TennisPoint for now..DivaLeo75Version: 3.6

✓ Needs an update to add functionsI captain multiple teams and travel for work so the idea of the app is great but the functions are too limited. Suggest to include score reporting, team email function, viewing draft lineup, viewing comments when players confirm, adding a number next to available players to quickly know you have enough to make lineup. Also, add the title next to opponents names: capt. / co-capt because the app lists the co-captains ph# and email first which is confusing. I feel jipped having to pay for this app on top of the $15 registration fee for such limited features..D WickVersion: 1.5

✓ Schedule upload fails, customer support unresponsive.After paying the team set up fee, many USTA team schedules fail up upload. Support at TennisPoint, avoids the issue and and is unresponsive. Great ideas, bad execution. ** updated ** Problem of duplicate USTA team numbers eventually fixed, not sure if for all users or just ad hoc..BG-aceVersion: 3.7

✓ Almost thereGreat app, lacks 2 things... Ability to enter scores and copy/paste the court address. I understand that as a captain you can enter scores, however our captain understandably wants us to enter our own scores asap. So it would be nice to enter them right after the match via the app as the web version is cumbersome to navigate from a phone. Also, I understand you can open up the location in Waze or other GPS app, but there are other reasons to copy/paste the address. Such as to put on my calendar or to paste in text. I can see the address, but it's baffling to me why copying to the clipboard would be disabled..StatlantaVersion: 3.7

✓ Messaging needs workCopy paste in the app is abysmal. You can’t hold select all. The keyboard blocks the view of what you’re typing most of the time. Then if you don’t want to send a message to players not in the lineup you still have to put something in that field before you can send. Very frustrating and time consuming. Also - standings don’t update properly unless you first log into the proper website..PlaskirtVersion: 3.6

✓ Helpful but with major privacy issuesIs this app populates your teammates' address books with your home address. I haven't played with it enough to know if I would end up with other people's addresses outside of my team, but it never occurred to me that by giving USTA my home address I would be giving it to other people as well. It is easily remedied by changing your address to 123 Main St. or by using a business address. So long as you keep your home address away from USTA it was a very useful app..JessicaGottliebVersion: 3.2

✓ Could be better.This overall is an app with much more potential. Why in the world does it overlook showing the TIMES for the matches besides just the dates? Makes absolutely NO SENSE. Also, no "Help" button inside app? Fix this and allow for notifications and team communication within app and you'll have a powerhouse app for the tennis world!.Kelbelle73Version: 1.5

✓ Needs improvementThis site is missing the ability to look at one screen to see who’s available to play. Tennis app, like Netlineup have that and that so important to be able to see. Instead of having to toggle through every match to see who’s available. That needs to be fixed!.Bis2$8Version: 3.7

✓ I paid for this?!I thought it was crazy that I had to pay for an app to access the tennispoint content I had already paid for. However I was willing to do it to be able to do lineups on the go. However, captain functions are limited and I soon realized that it had another fatal flaw...it only recognizes the captain, not the cocaptain. I have no ability to access or change lineups despite having this ability on the main site. Don't waste your money if you want captain functions!.HhuntingVersion: 1.01

MatchTime Sports works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact MatchTime Sports.