Fitness App (ABC Trainerize) App Negative ReviewsTrainerize.com

Fitness App (ABC Trainerize) Negative Reviews

4.8
4.89193 star

Total 79 Negative Reviews

Fitness App (ABC Trainerize) App Complaints & User Negative Comments 2024

Fitness App (ABC Trainerize) app received 79 complaints, negative comments and reviews by users. Have you ever had a bad experience using Fitness App (ABC Trainerize)? Can you share your negative thoughts about fitness app (abc trainerize)?

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Fitness App (ABC Trainerize) for Negative User Reviews

Latest update problemAs I am sure other users have noticed since the latest update it keeps reminding me that the apple watch is not reading the heartrate but in meantime is working fine. Please fix it.Version: 7.3.0

Constantly glitchingEvery time I open the app it freezes or it takes forever to load. Once it gets going it is good but extremely annoying to have to continuously close and restart the app in hopes of it working..Version: 7.111.0

Great app but slowLove this app but have had to reinstall several times- each time I install it my phone performs VERY slowly- I’m not sure what the app runs in the background but it slows the whole system down. I’m using an iPhone 8..Version: 6.9.14

Does not sync properlyApp seems to be very buggy when syncing with health app. Only bits and pieces of my data come through, and sometimes takes days. All my other apps have no problem syncing with the health app. Would be great if you could connect straight to Garmin watch. I hope this improves as the rest of the app seems to work well..Version: 6.7.15

Doesn’t sync Apple WorkoutsI like this app but rate it low because, while it syncs with Apple Health and other fitness apps, it doesn’t sync with my Apple Workouts. If I cycle or swim and trace on that I’d like it to upload or add to Trainerize but I can’t. If i try and add manually it will only allow me to edit a workout to add the time, with no other details. Can you add this functionality? And/or ability to sync with Strava say?.Version: 7.62.10

Data entry repetitiveBecomes a chore entering weights/reps for each exercise over and over again , needs a button to press to populate the boxes so it fills in the data from last set ! Looking at the reviews this has been asked for for years and it’s been ignored . I will use another app till this is fixed.Version: 7.42.1

Where is the apple watch integration?The app idea is great, but I can’t benefit of the real-time tracking since there’s no apple watch support? When it will be integrated?.Version: 5.6.7

Latest update not so goodMy trainer uses this app with all of her clients. A lot of things have improved over the years, but the latest update has changed the background so I can’t see the timer, notes icons and other options while in my workout. It seems the background and the icons are both white. I just happen to know where they are. So, when I tap them, they work. 🤷‍♀️. I unsintalled the app and reinstalled it and still it is like this. Other users in my fitness group are having the same issue. One change I would like to see is when the timer is going, that it not pause automatically if I quickly leave the app to say, change my music during a test period..Version: 6.9.10

Bad service!Did Join more then two months ago and also paid for my logo. That’s Should be done 8weeks or so it took them longer and only that, logo wasn’t in correct set up so in App looks so badly. After 1000 emails I got simple responses-we get back to you once is done and so on. Nothing helpful at all. Not renewing next year! It was such bad idea to pay hole year upfront..Version: 6.1.0

Worst fitness app I’ve usedThe Gym that I used to be a member of switched to this app in order to link everything together. As a user I found this app awkward to use. Not easy to find your previous progress unless you go into the exercise. It’s just trying to hard to be fancy when simple is far more appealing. The patronising words of encouragement at the end were annoying. And the worse part when I left that gym. They were able to kick me out of the app, which means I am now unable to find my previous progress. I have tried re-setting my password etc. All previous apps I have used have allowed me to see my previous stats. Just an awful app..Version: 7.46.0

Horrible bug issuesI normally don’t leave app reviews but this would be the one for future users and possible trainers to read the app it’s self is great but when recording your work outs using the in-app timer causes the the phone to lower the music even if it’s at full volume. The second issue is that that phone heating and draining the phone battery life I got notification saying my battery was low 10% percent but yet its at 60% perfect third the app cause the iPhone to shut down randomly when moving between apps and also causes massive lag through out the iOS system of iPhone Developers please update and fix these issues is very frustrating cause over all your app is great but the bug issue makes me want to delete the app the only reason I don’t is cause my trainer uses it to track my fitness data..Version: 7.79.0

FreezesFreezes a lot. Make it hard to update quickly..Version: 7.79.0

Please fix the coach side!It keeps hanging and not loading this is a critical bug!.Version: 7.76.0

App designed for trainer profits over user functionalityThis app is just a poor attempt at monetising online weight training programs. It’s designed and advertised as a revenue generation tool for fitness trainers go check their website. A distant second is the end user experience. Whilst it “syncs” with Apple Health and watch the developers haven’t bothered to actually enable any of the basic core metrics you’d expect. Weight for one, exercises such as jogging, sleep or body fat metrics either. When given the chance to explain themselves the developers simply said they didn’t have plans to add that functionality. Be wary of trainers using this app as their primary tool they are likely just after your money..Version: 7.69.0

Worst appCan’t see my past work outs ..Version: 7.106.0

What a shameWhen I first got the app - It synched with MFP, workouts were logged. It was great. Then it just suddenly stopped working. Synching no longer works. MFP data won’t pull. Workouts won’t log. I used mine along with Applewatch and it connected great. Now it’s just stopped working. I’ve given an extra star because at first it worked really well..Version: 7.22.0

No.Didn’t even let me sign up. It said I already had an account so it only lets me sign in. Very VERY frustrating..Version: 7.107.0

Needs an update for iPhone 15 screen fitThe app is great, however it needs an update to fix the screen resolution on my iPhone 15. When you go into videos to play them at the top the button is up inside the dynamic bar so it’s hard to reach..Version: 7.99.0

Does not sync automatically with FitbitDoes not sync automatically with Fitbit, you have to sync it yourself in the profile section, also, if you have logged an activity in Fitbit you will have to log it again in this app if your trainer wants you to keep it up to date. A lot of faffing about to be honest...Version: 7.45.0

ACTIVITY TRACKING DISASTER!I loved this app until developers decided to add in app activity tracking which overrides my Apple Watch performing this task. Unfortunately the inability to turn this feature off is eating my Apple Watches battery as the exercise continues in the background for days despite me ending my session. I much prefer tracking this information directly on my watch as the data is a lot easier to read from the watch tracking than Trainerieze. Please add an option to switch this off..Version: 7.2.3

Unable to re-installIm trying to re-download the app and update but it doesnt let me Messes up music volume, due to timer finishes, spotify would lower the music sound and it doesnt come back up to the normal volume.Version: 7.90.0

So laggyThis is a good app with great potential but it has some issues. - when you are logging a workout it becomes extremely laggy. It makes your entire phone almost impossible to use. The lag time when you touch anything on your screen is up to 5 seconds. It also significantly drains battery. It is also unnecessarily difficult to tick off tasks. It should just be a single click of a button instead of having to click on a number or subsequent screens..Version: 7.82.0

Great app but no Apple Watch connectivityI’ve seen replies dating back months now saying that the Health app will sync up soon but I am still having to manually enter my data which makes me not want to use the app at all..Version: 6.7.0

After last update, not working well with my watchThis app has been working relatively well until after the last update when the icon changed. I launch my exercise session on my iPhone and it opens my apple watch app. All goes well, capturing my heart rate and calories burned until I’m finished and try to save. If i save on my iPhone, the watch keeps going in the exercise program and asks me hours later if I want to save or discard the workout. Sometimes my stats are reflected in Health and sometimes they are not. I thought I’d work around it by deleting the app on my watch and just use the iPhone. This resulted in capturing the workout but not calories burned or heart rate which also didn’t close my move ring in Health. Not sure if anyone else has experienced this but wanted you to know so it can be corrected. I want accurate tracking of my workouts in Health. Thank you..Version: 7.100.0

How is the app getting worse?The latest version keeps crashing. I’m either in the middle of responding to my coaches messages or doing a workout and 98% of the time it shuts down. Also airplay to my tv is gone, checked all my other apps including YouTube and those work fine but not this app. It’s near useless at this point..Version: 7.92.0

Instant delete smhCan’t even create an account only gives the me the login screen.Version: 7.14

Great Tool But Abysmal Customer SupportLet me preface this review by saying that I love what Trainerize has done for my business. I can now give clients the holistic experience and coaching they actually need to successfully change their lives. The app works well enough most of the time, although it’s a little rough around the edges. It crashes more than I’d like but the third party integration and automation capabilities make up for that shortcoming. I’ve built a solid business through this app but more personal training apps are popping up every day and if anything ever causes me to switch, it is Trainerize’s non-existent customer support. I regularly have to wait days to get any sort of response and when I do it’s usually some canned email that doesn’t address my issue. Only after I’ve emailed back saying as much do I get any sort of genuine help. That can take up to a week sometimes if it happens at all. I expect more from software I pay over $700/yr for. I don’t want to switch software, but if this continues I’ll be looking at other alternatives..Version: 7.2.0

New update buggyWith the new update on September 10 2021 I can’t read messages. Every time I click on my trainers message tab it just refreshes the whole app and then signs me out. Please fix this..Version: 7.13.0

So buggy nowAmazing app up until a few weeks ago. Unable to load my training program. Keeps signing me out and signing me back in… trying to schedule a workout and it keeps disappearing on the screen after I click on it…. Overall extremely buggy. Checked with my PT and he says all my programs look ok on his end. I just can’t get the app to work on my phone. And yes before u ask, I’m running latest iOS system, have tried turning the phone on/off, reinstalling etc.Version: 7.42.1

Good but needs to be optimizedThis app has a lot of potential, good content and interface, but it is super buggy and whenever I track any workout on my XR, my phone is nearly useless. It bogs down so much, that it is hard to use any other apps at the same time, like music or texts. Even when not tracking a workout, I often have to wait many seconds after clicking on a field, before I can input anything in the app. Half the time the message interface is buggy, so I can’t see what I am typing. When I complete a walking activity, it doesn’t show me any of the stats until after I click save. One issue I have with the interface, it’s too easy to accidentally end a workout. Say I’m watching an example video and click the back arrow, if it lags and I hit the back arrow again, the cancel button is in the same spot, and that ends up being clicked. There should be a message saying, “Are you sure you want to end your workout?” To prevent accidentally ending the workout prematurely..Version: 7.62.0

Missing essential health dataWhile this app can pull many data elements of health and fitness from the health app it is missing many that are stored there. Weight for example does not get synced from health, as well as muscle mass, lean body mass and many others. Most intelligent scales will sync this data into health and I would think that is an obvious place to get most data in a health monitoring app for an apple device. It does however handle the data it does sync well..Version: 7.62.11

Continuous Bugs & ProblemsI have no idea how this app has 4.9 stars. I’ve been using it as a trainer since 2018 and since they recently merged with another software company there is consistent bugs. Support is not easy to talk to as they take days or weeks to respond. When they do it is rarely with a fix or something that will actually help! It’s gotten to the point where I just don’t ask for help because they never have a real solution. Apple Watches change client weigh ins randomly, messenger page won’t load, it doesn’t list everyone with an upcoming expiring program so you miss clients, and about 15 other annoying blips. I have 200 clients on this app and don’t want to go through the hassle of switching to another one as I’ve built hundreds of saves workouts. Wish I would have never started with this app to begin with! Use total coach or literally anything else. This is not worth the $300CAD each month. It’s too late for me but save yourself the stress!!!.Version: 7.116.0

I want to love this app but I just don’t1. When you try to tick off your daily habits it then makes you click through two more windows. I just want to quickly tick through them. Don’t make me click three things to tick one thing off 2. Slow and glitchy when it comes to tutorial videos 3. When I’m working out I don’t want to have to fill in each weight. Remember the first one I put in and auto populate it unless I change it. This app is a fantastic idea but these issues make it really frustrating to use because they are core functions I need.Version: 7.27

Very BuggyIt’s gets the job done so 2 stars for that. Negative: slows the speed of the device, stops Siri from working even after closing the app (need to restart the device). I stopped training 2 hours ago and my phone still hasn’t recovered from using it. It’s either doing a lot of background tasks which are ram/cpu heavy or the app potentially has a vulnerability which can be targeted for malware or botnet. Wish I didn’t have to use this app for my trainer. Will ask if I can use something else or will ditch the trainer..Version: 7.54.1

Has great potential butAs a newbie to PT, I’m using this app as my trainer uses it for his clients. It’s terrific and I love it but! I’ve had difficulty with playing the videos. The thumbnails are there, but when I click on one to play it so I can see the exercise ( being inexperienced this is vital!), the video won’t play. No videos will play. My trainer tells me he’s having the same problem. I’m emailing back and forth with support who appears to be having trouble understanding the problem and isn’t listening. It’s very frustrating. Then I get a notification from them to ask if I have any suggestions for improvements! If they fix this, it will be a great app and I’ll do another review..Version: 6.4.0

Please make a voice note update ! For iOSVoice note update please.Version: 7.116.0

Great app but buggyThe app is great it makes training so much easier but I find the app to be infuriating at times. I find the app doesn’t sync properly with apple fitness or Myfitnesspal and displays incorrect information which I don’t realise until I look at those individual apps. Recently and only when I’m connected to wifi when trying to open the app it gets stuck at the opening screen. Sometimes I start a workout and it doesn’t connect to my watch without restarting my phone/watch. Would be 5 starts easily if these issues were resolved..Version: 7.114.0

Could be betterYour kind of stuck with this app since so many gyms and personal trainers use it. Pluses for being able to track all of your stats and workouts, Get your trainers videos, etc. My trainer uses this for logging food (instead of MFP)and it’s a 1 star at best for that. You cannot log just water consumption per amount ingested at a time. And their food data base lags quite far behind MFP. I constantly go into MFP for a food and then just enter the data from that food into a custom food on this app. Huge waste of time. Honestly wish my trainer would just use MFP for our food logging to be honest..Version: 7.114.0

Whole phone will glitchThe app is good for the most part. But any time I begin a workout, my phone will become incredibly slow and glitchy. (5+ second response time after tapping or swiping). It ends up taking me forever to log my workouts or change songs, I’ll end up accidentally ending the workout because it’s so slow and then my stats are off. It’s infuriating and none of the updates improve it..Version: 7.79.0

Bad Quality Videos/ Not EfficientA lot of these videos are just bad quality and the people in them do not always explain what is going on making it hard to follow. There is no consistent in the type of videos. Seems like they are just pulled from the internet, instead of created solely for this app. I also don’t like that you have to click into it, then click again to essentially find its location then again to actually play the video .Makes for an inefficient workout because of the time it takes for each exercise. It would be nice if it took the videos and put them together into a full routine instead of pieced together. That I would pay for, this is not professional quality quality content..Version: 7.110.0

Terrible performanceThis app is, as many others have stated, almost unusably badly optimized. When actively doing a workout, especially if connected to an Apple Watch, the performance leads to crashes and lags and bugs more than I have ever seen on a professional app. I don’t know what kind of backwards memory leaking suboptimal processing is going on with this thing, but it is absolutely ridiculous to be unable to play music and run this app at the same time. I thought it was because I had an old phone at first — nope, got a new one and it’s exactly the same. And now I see all these reviews with the same issue. This is a paid service! I’m unsure how this is acceptable in 2023 — this device can do 2 billion computations per second and yet is somehow being overexerted by a glorified notes app. Please take a look at what can possibly be hogging so much computational power on this thing..Version: 7.72.1

Not greatTimer only send notifications 30% of the time and, when they come through, they pause any music you’re listening to. Pretty silly design for a workout app..Version: 7.79.0

App doesn’t workApp won’t download.Version: 7.90.0

Great app- shame it freezes your phoneGreat app and personal training guidance from your PT. App works great except when you start a workout. Whole phone freezes and bugs out, apps freeze and drains your battery.Version: 7.44.0

Poorly designedThe app doesn’t crash, but the user interface is poor. Instead of easy to understand Start/Pause/Stop buttons, it has buttons labeled Check In and Track. They both end the workout unexpectedly. For example, if you try to watch a trainer video when you’re on the Track screen, the workout ends. You never get a confirmation screen of whether you want a workout to end. You can edit the labels on the workout items, but the edits don’t stay saved. And you can make the edits only when a workout is in progress, not in advance. Same goes for rearranging the order. It seems the developers didn’t research standard software conventions or look at well-made apps before creating this one..Version: 5.4.0

Unable to update or reinstallThe latest version is broken. The update failed then I'm not able to launch the app. I tried to delete the app but now it is even worse that I cannot reinstall the app. So I'm not able to use the app anymore..Version: 7.90.0

Crashes during countdownAt least once during the workout, it crashes during a countdown, even with the latest updates. Then decided to do an app update in the middle of the workout resulting in all the data from that session being lost. Has to be better ones out there. Doesn’t do tempo, TUT and gives new PB’s as a % which is annoying..Version: 6.7.10

If I could give it a 0 star rating, I would.My “trainer” charged me $50 as a set up fee where she was suppose to include a workout plan and a meal plan. All she did was put a 30 min walk under every day except Saturday’s and Sundays. She kept saying I’ll call you so we can work something out. A couple months went by and I heard nothing from her. I see her every night at the gym yet she doesn’t acknowledge me. Eventually I was logged out of the app. I wasn’t using it because she hadn’t done her end of it where she was suppose to put in a workout plan and meal plan. She knew I couldn’t afford a $50 set up fee in the first place but still took my money and then not include anything that she had advertised she would do. I tried “forgot my password” to try reset it but it just tells me my account isn’t found with the email address I used when I signed up. I don’t know if it was her logging me out or if it was the app itself but I have 0 access to my account even though I paid $50 for it. I know my review says 1 star but honestly, it’s a 0 star rating for me..Version: 6.9.18

Glitches andConnected with MyFitnessPal, doesn’t automatically update food intake on this app. Have to always manually disconnect and connect it daily. Also my phone lags and glitches everytime I’m using it in the middle of a workout. Needs fixing ASAP..Version: 7.6.7

App ThemeWhen open the app, i cant see the highlighted options on the top of the screen such as the return arrow, the close symbol “X”, add, save …etc due to the theme of the app. It shows all bright white. Not sure how to fix this but it is a bit annoying. Other than that the app is great!!.Version: 7.109.0

Great idea - doesn’t deliverShame - this app has the potential to be great, but even the auto syncing features no longer work - so to get the info you have to manually sync each app. Hopefully one day it will get sorted because it has great potential.Version: 7.10.0

Used to be betterWhen logging food, used to be able to skip photo. No longer has search bar or bar code scanner. Have to log food with my Fitbit..Version: 7.101.0

A couple of issuesI like this app, it’s quite easy to use. The only 2 issues are that when using my Apple Watch I can only add weights in increments if 5, not so good if I’m using 7kg dumbbells. Also if I use my phone, I can’t seem to time activities like I can in my watch..Version: 7.14

Not greatSome of my data has not synced to the app since April and trainerize has no solve. When listening to music and using the circuit workout, the workout lowers the volume of your music to hear the commands but it does not raise it to the correct level again until you kill the app. So basically listening to music while you work out is not possible..Version: 7.82.0

Uses lots of battery and has glitchesFirst I didn’t notice but if you check your battery percentage before an after a workout this app drains your batteries terribly! If you close the app without shutting it down you can physically hear the white noise still playing so make sure you close it out in the background as well. Secondly, I get tons of glitches from this app. I use it three times a day, six days a week. Randomly it will not track my workouts and I’m forced to stop my workout, close out the app and my Apple Watch and restart. The Audible voice stutters during countdown as well. Seems like a simple fix but apparently not and it’s frustrating at times more than others. But it does the primary job of what it’s meant for as far as tracking and proving workouts and demonstrations videos so I appreciate that much about this app..Version: 7.58.0

Overall a good appOverall a good app that allows my coach to communicate with me and create a community. Very customizable. Sometimes glitchy. What’s missing is a few mor emojis for individual and group chats. A smily face and a heart would be great, as well as strong arm since this is used for wellness..Version: 7.82.0

Good but not greatThis app needs a lot of upgrades before it’s a 5 star app. 1. They need more exercises that users can add, outside of the training plan provided by the trainer. For example - indoor spin versus outdoor cycling. Yoga. Hiking. Right now the options are so limited, it’s incredibly frustrating. 2. They removed the ability to edit a workout provided by a trainer. We used to be able to edit and substitute an exercise (like a kneeling plank vs a dynamic plank), but that’s gone with their most recent update which basically makes it unusable. 3. Their change management process is chaotic at best. They push out changes outside of app upgrades and so you never know what you’re going to get when you open it. It also makes the app unstable and crashes - probably because they are updating it behind the scenes in the middle of the day. 4. Weight tracking - the shortest increment for tracking is THREE MONTHS! Every other program out there has at least weekly graphs. They have weekly and monthly for other body measurements..Version: 6.7.15

Works when it wants to!!I understand the purpose of this app but the amount of glitches and issues is beyond ridiculous. When the rest timer goes off, sometimes it will lower your music and then never increase the volume again until you go into your music app, pause the song and then play it again. Currently, it signed me out so I could not track my workout last night and probably won’t be able to do so today because it keeps telling me my login is incorrect, even after resetting the password. Sometimes when I start my workout, the time on my phone and the time on my watch do not sync and the timing is off. Or I’ll end my workout and it’ll start again on it’s own. One time it told me it had been tracking my workout for 18 hours, when I had already stopped the workout and saved it! My trainer will also upload my workouts and it will show on her end but not mine, which is frustrating. This app has the potential to do so much but these issues need to be fixed ASAP!!.Version: 7.7.0

Nothing is syncing??I’ve had this app for 4/5 months now with my PT and it not syncing with MFP or my Fitbit?? It will sync sometimes but after an hour just nothing. Tried so many times I’ve given up. And now the work outs are not working, my PT has uploaded them but it’s not showing in my schedule at all. Please fix these bugs!.Version: 7.6.6

AlmostThis app is a pretty good resource for tracking workouts and nutrition and sharing it with your coach. I have two main complaints: 1. When tracking your workout, there’s a start button to start your rest timer between sets. The button tap area is SO small. I have to pick up my phone, look closely, carefully tap and usually have to try a second time anyway. This is super annoying because you might have to complete this action 20-30 times during a workout. I don’t want to spend an extra 5-10 seconds each time trying to start the timer. It’s very disruptive to my workout and would be such an easy fix! 2. Like many people, I track all my fitness on my Apple Watch. When you start a workout through this app, it will cancel an Apple Watch workout if you have one started. This is annoying because I typically start my workout during warmup and continue through cool down, which I don’t track in the trainerize app. I also prefer that interface since it tracks steps as well. It would be nice to have the option to start a workout in the app and be able to see the exercises and track your sets without starting a timer and canceling your Apple Watch workout. This app would be chefs kiss if those two things were fixed..Version: 7.82.0

Do NOT use this AppIf your personal trainer use this app, run the other way or tell him/her to switch to another app. So many options out there. This app has an unethical business model. Trainers are forced to pay to keep trainee accounts activate. Guess what happens when you stop paying? They DELETED my account!! I cannot even log back in to my account to see my historical data and previous workouts I already paid for. This is WRONG! The app is also very basic and buggy. Video and audio always have issues like lag, no sound, or wouldn’t load. You cannot play music during your workout, so silence and very robotic count down. I rather get a interval timer for my workout. My personal trainer and I had so many issues using this app..Version: 6.7.15

Unable to download appI tried downloading the app and it doesn’t do anything. I have lots of suave on my new iPhone. Where do I get help?.Version: 7.90.0

Good but IOS 17 problemI love using the app but it causes such a battery drainage and heats up my phone so much. It’s a great app and it’s so organized but it’s a power user..Version: 7.96.0

Can’t even download itBeen trying to install this app all day as I got a new trainer and the website version doesn’t do much. But for some reason it never gets installed from the App Store. Thought it was my phone but same issue when I use my iPad with a different appleid. When I install a different app that goes smoothly, so pretty sure it has nothing to do with my phone, appleid, or the App Store..Version: 7.90.0

Don’t listen to feedbackTop feedback request for over a year has been to prepopulate new sets with the numbers from the previous set, so you don’t have to enter e.g. 10x220 manually every single time. Despite this, the brand new version of the app is just a visual improvement—a new skin, if you like—and this key feature is still absent. This is beyond frustrating when you do multiple supersets involving multiple sets of the same exercise. Why should I have to enter over 200 digits when I could just press a button to populate the same numbers each time?.Version: 6.0.0

Worst app out there, terrible customer supportThis is one of the worst health & fitness related apps available. It crashes daily, crashes during workouts , doesn’t sync properly with my Apple Watch, doesn’t properly record workouts , doesn’t properly update from my fitness pal foods and frequently leaves out entire meals and steps. I could go on and on, basically every it claims to do it doesn’t do. And guess what happens when you reach ont to customer support ? They have you delete and re download the app over and over again , never taking responsibility for their own bungled technology. Guess what customer support, Re downloading it on a now daily basis does nothing to fix your poorly made technology. All it does it drive your customers crazy. On top of that they have blamed my watch & Phone as the problem. Here’s the thing, I took both devices to Apple and they’re working perfectly, they run every other app perfectly. So how is it that I can operate phone, my watch and every other app but yours but somehow it’s my fault as a customer ? How about fixing your app. I have no choice but to use it because it’s the app my trainer uses, but I hope he finds a new choice soon. Trainers, watch out , you want accurate stats on your clients ? Don’t look here. Your clients will eventually drop you out of frustration..Version: 7.26.0

What’s upWouldn’t update so deleted and went to reinstall. Now will not install. No joy in Mudville tonight..Version: 7.90.0

Great if a little buggyGreat app that helps easily track workouts. My only issue with it is if you try open your workouts when not online it doesn’t load them. Would be great if it gave you an option to check them that way, my gym is underground. I have to keep the app open, if I close it to even change my music it goes to loading up again. Bit of a pain..Version: 5.4.4

Don’t use if serious about trainingI would highly suggest not using if you are serious about your training and tracking metrics. The app will crash half the time during your workout and you will lose your activity tracking. Lately, I will end a workout on my phone (which is supposed to be linked with your watch), and it will end on the phone but not on the watch, which is not good for someone who is precise about calories in and calories out. If you are a casual workout person who is just looking to goof around, this app would probably be great for you. If you are serious about tracking metrics, this app is NOT for you..Version: 7.100.0

Great app but slows my phone downNot sure what’s going on but my iPhone is so laggy when I have this running during my workout. I’ve had to back to Strong. If you can fix that it would be great..Version: 7.74.0

Fed upGreat app, only my workouts aren’t being updated at all even though my trainer has updated it on their end, several days, deleted the app and downloaded it again thinking there is some glitch but it’s not working abs I am seeing old workouts that I shouldnt be seeing as the trainers have all changed, so clearly this needs to be fixed for it to no longer be an issue, really disappointed because of this, because it has good potential if it wasn’t for this, tempted to delete it.Version: 7.2.3

Issues with Apple WatchThere’s been a lot of connection issues with the Apple Watch. The app will sometimes start up the workout but sometimes not, but whenever I end and save my workout, it will continue to run on the watch until I manually end the session. It seems there are issues with syncing between devices..Version: 7.116.0

Easy to cancel (not)I knew immediately that this was not what I wanted once I downloaded it. Most exercises require equipment not just body weight workouts like it promised. It touts a free trial and ‘easy to cancel’ if you need to, but it is definitely not easy to cancel and there is no communication channel available. I tried cancelling every which way I could but they still charged me a month later. Frustrated and furious..Version: 6.7.15

App needs updating/functional improvementsApp has great features however as other have mentioned it causes my phone to slow down and become buggy. The app also takes a long time to load and crashes frequently. Quality of life updates are desperately needed..Version: 7.62.11

Workout function is really lackingInformation it tracks is great and app itself looks great but the workout functionality is terrible. Never stance properly with Apple Watch just ends up on some random screen, can’t do the timer from your watch or even see it, just has a let’s start screen and can’t do anything else. Also rest timer won’t alert on Lock Screen no matter what settings I use. If they could just integrate with Apple Watch would be a great app but just frustrating the way it is..Version: 7.44.0

Won’t let you cancel, taking money.If you sign up to use this app. Like I did with trainer alexlueth and open it to find it’s not what you want. Have fun canceling anytime like they say. I’m months in with their support team trying to cancel they won’t stop taking money. Say you have to click on the trainer face icon to cancel and speak with them direct. The app is faulty you click on the icon it opens the message but it’s only one way typing. Them to you so you can’t ask to cancel. Do not use a app that can’t be canceled though your iTunes account..Version: 7.111.0

Causes phone lag and battery drainI love this app and use it with my PT. But for some reason my whole whole gets super laggy and slow while (and even after) using it. I think it’s using timers between sets potentially that makes it get laggy. I asked another friend and they said they noticed the same so presumably not just a me thing. Devs, can you take a look at memory usage and battery drain? I can easily use up half my battery in a 1 hour workout. (iPhone 13 Mini).Version: 7.51

Too many glitchesToo many glitches. It keeps going out of sync with my watch and throws off my entire workout. It also sometimes don’t allow my to track my meals efficiently as sometimes it will say I haven’t granted permission for camera when it’s on. Overall, there needs to be some work done to get rid of these frustrating glitches..Version: 7.25.0

App always stops mid workoutTracking always stops on my Apple Watch mid work out..Version: 7.116.0


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