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Bloomingdale's: Designer Style App Complaints & User Negative Comments 2024
Bloomingdale's: Designer Style app received 32 complaints, negative comments and reviews by users. Have you ever had a bad experience using Bloomingdale's: Designer Style? Can you share your negative thoughts about bloomingdale's: designer style?
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Bloomingdale's: Designer Style for Negative User Reviews
✓ SandraYour website it awful. I just called last week to order over the phone because my password wasn’t accepted and resetting the password was a nightmare. I reset it with help on the phone. I just had the same experience right now. I reset it again. I know from talking to the man last week that’s it’s what the website does continually. It’s more than a nuisance, it’s a waste of my time. When i can’t order from Bloomingdales online I give up and go the Lord And Taylor on line or other vendors that are easier to navigate. I have coupons so I am back to Bloomingdales but honestly you are more work than my time is worth..Version: 3.17.0
✓ PointlessDownloaded to buy my wife a gift. The 15% discount you get when signing up has a million limits and doesn’t work with most brands that you shop at Bloomingdales for (so it’s basically useless and used as bait to get you to give them your information). Entering credit card information is an entirely manual process. They should at least have Apple Pay. I’d rather use a desktop computer if I have to manually enter all of the information. Deleted the app within 5 minutes of downloading..Version: 4.17.0
✓ Checkout issues: Store ModeHi, hoping you can please fix the checkout issues I have been experiencing. I am unable to check out on both the Bloomingdale’s app and the Bloomingdale’s website under my loyalist account. I created a second loyalist account in order to resolve the issue. This worked once and then the issue proceeded. When I cannot check out, I leave Bloomingdale’s and go onto another website to order an item. The only other option is to call customer service to place as an order. Unfortunately it takes a long time because they enter in all our information one by one. Hoping you can take a look at the issue and I look forward to better experience with Bloomingdale’s!.Version: 6.20.1
✓ It’s a disaster not an appI believe a department store like Bloomingdales should have a much better app than this!!! It’s so complicated to place an order that at some point you end up going to other websites to buy staff! 1. Payment options: the app is so sensitive that every time you have to re-enter the information over and over again. If you want to change your payment method or you want to use more than one card forget it! You will get a headache. 2. If you want to add a gift card or you have a store credit there is no way you can guess where to input the information. And again you have to go back, call customer service( which is great by the way) and find out how to do it. And, of course, you have to start from step one!!! It’s not good for such a respectable and famous store to have this type of app..Version: 4.13.1
✓ Changes?!?Don’t like recent changes. The ‘chat on line’ option interferes with viewing/looking at what’s on the page. Happens even when you slid the image to the left since the black arrow remains on screen. Don’t like when you go back to search results after viewing an item it takes you to the top of the page search results instead of back to the item you just viewed. Don’t like changes to filter and sort, prefer the way it was when filter and sort were separate choices. I do most of my viewing/shopping using my iPhone. The above changes appeared mid-search. Maybe these issues only happen using the iPhone but that’s how I Brown Bag shop..Version: 4.16.0
✓ False deceptive advertisingFirst time shopping at bloomingdale. This company is very deceptive. They were pushing 20% rewards on new credit card sign up so hard in May ‘23 and we fell for the trap. On phone when I was placing the order I was told that I will get 20% cash back as statement credit. After my first statement was generate and didn’t see cash back applied and knew something was up. When I called their customer care to sort this out, I was told that the items I shopped for are excluded from that offer. 😡.Version: 8.6.0
✓ Infuriating customer serviceEvery single time I have purchased an item I’ve had to call and verify my information. This is now the fourth order I’ve purchased that has required verification over the phone, and my information has never changed. The customer service representatives have not been helpful at all, instead they keep on telling me to check my information and place my order again. And again, my information is correct. So I am on the phone again, trying to replace the order. Absolutely not what I would expect from Bloomingdales. This is now the fourth time I have been on the phone with customer service for almost an hour, and have concluded I just won’t be ordering anything from Bloomingdales in the future..Version: 3.17.0
✓ App not openingI got an email my order is being shipped and now the app won’t let me log in . Gave me a number to call since my password isn’t wrong and I got a voice machine telling me to only reset my password . App keeps crashing and i asked to speak to someone and ended up being silent for 5-6 seconds then the call ended from the voice automatic machine . Hope the online site works fine with my account..Version: 7.2.0
✓ Wedding registry app glitchI selected items off of a wedding girlfriend registry and when I tried to check out the couple’s address didn’t auto fill. I called customer service and they eventually determined that there was a glitch in the app. The agent told me he had to transfer me to his supervisor. I held for 5 minutes and then the call disconnected. This was my second time trying to place this order. Today’s experience took over an hour and I never got the issue resolved. I finally texted the groom and got the address from him...which I really really didn’t want to have to bother him with..Version: 4.0.0
✓ It used to be goodI always like to use app instead of the website but this app makes things hard and complicated after each update and push me to use the website instead. I’m point some big issues that I have. •first, I noticed in the new update there is an extra banner on top of your list under search bar which is for ads!! It’s a big banner for a phone’s screen and you are not able to get rid of it. Not to mention when you’re looking for something you have all the search panel on top and this leads you to just see 2 items in your screen at the time when you wanna check something. This is a huge turn down if you wanna look for something with the app and complete waste of time!!! •second, when there is one size available for an item, I’m not able to see the size on that! In fact, you need to add the item to your bag and see the size at checkout which is not normal. I don’t know the reason for this but again it is such a waste of time and nonsense. •Third, as we all want to have a easy to use app specially for shopping this app crashes a lot more than usual (compare to other shopping apps) which makes it inconvenient for users. I hope the developers fix this issues soon because in this case I perefer to use the website than the app..Version: 6.12.0
✓ Difficult to set upI downloaded this app recently, and even though I already have a loyalist account, it wasn't able to carryover any of my contact information. Not only that, but when I placed my first order, I had to re-enter my mailing address, even though it was already associated with both the new account I was required to create, AND my loyalist account. Would be nice if the systems could connect, without all the data entry..Version: 2.26.2
✓ Little things to fixWhen you’re in the shopping bag, you cannot click on the item and view it. So I have to search the item again if I want to see it. It’s a bit annoying. Also, there should be an “add another” feature where I can add an item in multiple sizes or colors to my bag rather than having to search it again and add it in the other size or color. Thanks!.Version: 3.23.0
✓ Get it together Bloomingdales!I placed an order this past weekend and found out the next day it was cancelled. I called customer service to ask why and they were unable to provide a reason. The rep placed the order for me again and 24 hrs later I see no evidence on my account the order was actually placed. Every time I want to use gift cards for my online order I have to go thru the hassle of calling customer service to place the order because the website will not recognize the giftcards. I am also unable to use my loyalty rewards. Get your systems fixed please!.Version: 4.1.0
✓ This use to be a good app to use.Once a upon a time, the Bloomingdale’s app was great to use. Especially when tracking your loyalist points and reward money earned. I was able to make a payment on the app and now I can’t do that anymore. This is very infuriating for me for, I can’t even make a payment online through the Bloomingdale’s website either. I basically have 3 choices which are send by mail, make a payment in store or make a payment by phone. This app needs major updates and improvements..Version: 8.17.0
✓ Tracking Past PurchasesThis app can’t give you information on past purchase. Even if I link up my account with the credit card. Sometimes I want buy something I previously bought, especially make up. Check out the Target app. They do it and I didn't have to link my credit card. My credit card was already associated with my online account. Call them and ask them the technology they used, it’s great!.Version: 5.10.0
✓ Only US VersionHi, I’m not sure why but there isn’t an option to change location from US to UK..Version: 7.2.0
✓ Flawed checkout processEverytime I’ve shopped on the Bloomingdale’s site, items in my cart become unavailable after I have started the checkout process. This is very frustrating and annoying. This should not happen. Once checkout has started on the other sites, for example, the customer has a specified amount of time to complete checkout before the items can be purchased by someone else. Please fix this..Version: 4.23.0
✓ Very FrustratingTried several times to place an order through this app and kept getting an error message that the phone number I entered was an invalid number. Then tried to order on the website but the “APP only” promos do not work. I ended up on the phone with customer service late at night for over 1/2 hour and hoping they were able to place the order for me but I still don’t have an email confirmation at this point. The whole process took way too much of my time and I’ll be searching for a store with better mobile app technology next time to place my order with.Version: 4.8.0
✓ Donation Trickery - $15 CHARGE -REMOVE it !!You’ll get a five star AFTER you REMOVE the sneaky false advertisement of $15 promotional bonus offer which was automatically in the basket and ended up being a CHARGE of $15 for an education donation. It is likely NOT for the type of education that I’d morally support!!! You almost got us. Because of this, we’re deleting the unethical app and will only use the website which means our visits and purchases would be less frequent due to less convenient!.Version: 8.5.0
✓ Two years ago and more they had real sales now it’s a jokeIf you large companies don’t go back to offering REAL major sales like years ago then myself and millions others absolutely will cease shopping with you just as I have. I’m not paying two times what I paid for the same items two years ago the goods and materials have not increased that much you do not deserve or need the greedy prices you’re trying to get now. Once your sales stabilize and actually don’t change every minute and have real discounts then I’ll shop again..Version: 8.17.0
✓ Horrible experience purchasing an itemI had put two items in my cart on the app and then realized I couldn’t use my Rewards unless I called and spoke to a live Bloomingdale’s representative which is ridiculous in and of itself. Anyway, it’s been a week since I bought and received those items in the mail but my shopping cart still has the items in it on the app - seriously? They have been purchased under my account which I am logged into on the app - those should not still be in my cart. Very frustrating purchase experience..Version: 3.22.1
✓ Horrible! They cancelled my order two separate times!!!After cancelling my order twice, and being on the phone they told me they cancelled it because they couldn’t verify billing information. They are also very vague and keep saying use differently information and “ call other companies” make sure your information is correct. The credit card I use, I have been using for years and I verified with them twice. Since they’re so vague, I asked to speak with a supervisor. Their customer service plays games every single time you call and ask to speak with a supervisor. The minute you ask to speak with a supervisor the customer service representative all of the sudden starts to say “ anyone there, I can’t hear you, I’m going to hang up” then they hang up. They play games and pretend they can’t hear you every time you ask to speak with a supervisor. Horrible customer service!!! I don’t have time to keep calling back several times..Version: 6.4.0
✓ Online acct info should carry over to AppI spent a good 15-20min trying to get my shipping/pick-up straightened out and after all said & done, 3 of the items that were in my brown bag were unavailable. Usually when I order online, I don’t have any problems like this, just a simple click click click and i’m done, but because I had to verify certain areas of the order, I missed out on what I really wanted to purchase. Not using the app again..Version: 3.17.0
✓ My Experience with BloomingdalesI decided to download the app and found a great number of deal son Saturday. So I also decided to apply for the credit card. There are no Bloomingdales in my location. Do, I can only shop online with them. Anyway - I placed my order and spent several hours on the phone asking them to use my new card. The order was canceled several times. I ended my call where the agent assured me her supervisor would place my order for me. I came to find out this morning that my order was canceled again. Much of the items I wanted are no longer available and the major discounts are gone. Ugh. It was a horrible experience. I even had trouble leaving a more private comment..Version: 5.01.5
✓ Decent AppThe app does what it needs to overall to but in some area like My Loyalist, you should clearly be able to see when (list the date) future power points will convert into rewards versus just seeing thousands of points with no timeline of when they will convert over. The app also does not update with new balances, points timely enough. It should update at least twice a day..Version: 2.26.1
✓ Customer ServiceHello As a Bloomies shopper for 30 years I am very disappointed with the customer service in the women’s shoe department. The helpfulness has gone downhill and Also I find that if shoe is not in stock the associates do not want to do a check in the system or call another store ?it’s as if they don’t want to be bothered? Bloomingdale’s is supposed to be a high end store that goes above for their customers/ clients and should be building a relationship with us so that we have a pleasant experience and want Most importantly we are spending thousands upon thousands of dollars in the store where we can also take our business somewhere else ? I’m hoping with this Customer Review can look into this matter and see where it can be improved and hopefully it will be a better experience. Sincerely, Beregen County Riverside Square Mall Shopper.Version: 3.17.0
✓ Wish list annoyanceEach time I go back from one of choices on my wish list, it brings me back to the very top. Also when I try to delete the item from the list, it doesn’t register that I’m trying to touch the “x” to delete so instead it brings me into the item page and when I go back guess what, I’m back again at the top of the wish list. I don’t know how many times I’d to scroll through my wish list again and again and again......so I give up after awhile, just too annoying!.Version: 5.12.2
✓ Difficult to order clothsIn filling out my credit and shipping information I found the Bloomingdales’ app to be clumsy. I had to enter the same information more than twice in several instances and it was very slow to accept certain characters. I also find that your filters do not work as well as they should when shopping. Several times when I selected an item the site told me my size was not available..Version: 4.10.1
✓ Problems with the appThis app needs improvement. Once you click on “size” to make a selection, there is no way to actually select a size. The “Done” button does nothing. You are trapped in the scroll menu without being able to choose a size and must close out of the app altogether to escape it. The app also crashes frequently. I tried to place an order and most of the items were sold out by the time I finally made it to checkout. It was extremely frustrating. I will only be using the website from here on out..Version: 6.20.0
✓ They don’t have items they advertiseThis is the third time I order something and they don’t have the item. I ordered shoes to pick up same day at Beverly Center, which isn’t close to me, and when I got there they informed they don’t have the shoes and there was nothing they could do Twice I’ve order items for same day delivery and they cancel the orders after I’ve paid saying there’s nothing they can do. I ordered something for Father’s Day and apparently they use door dash. The carrier decided not to leave my package at the door like every other package I receive. I wasn’t contacted and they simply cancelled again. When I called customer service they said again there’s nothing they can do and they’ll see if they can refund the delivery charge. I asked to speak with a supervisor because it’s not the first time and the representative said no. It’s completely unacceptable for a place like Bloomingdale’s to have to many issues and don’t make things right by their customers. I for one will not be ordering online anymore from them..Version: 8.7.1
✓ App is useless when in storeThe one reason I would use this app in store is to price check an item to see if it has any sales, but for all of the 10 items I tried throughout the store there was always an error message or it said see an associate for price check. Really!? What’s the point of a price check app. Also the price check scanners throughout the store were all not working either. From Walmart I would expect this, from Bloomingdale’s I would not! This app is useless in my opinion..Version: 6.20.1
✓ Items in CartMy biggest complaint with this app - and its very inconvenient - is that I can’t go back and view the detailed page of the items I have in my cart. I’ll often scroll through black dresses, put a few in my cart to compare later, and then get frustrated when I can’t actually click into the full item description/enlarged pictures. Seems like such an easy fix/request..Version: 3.17.0
🙂 Bloomingdale's: Designer Style Positive Reviews
Bloomingdale's: Designer Style works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Bloomingdale's: Designer Style.
⛔ Bloomingdale's: Designer Style Problems
