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Citizen Times App Complaints & User Negative Comments 2024
Citizen Times app received 37 complaints, negative comments and reviews by users. Have you ever had a bad experience using Citizen Times? Can you share your negative thoughts about citizen times?
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Citizen Times for Negative User Reviews
✓ Better than nothing …barelyNo way to curate what I don’t want to read. Very poorly designed. Difficult to navigate. Do it over, and do it right..Version: 7.6.1
✓ Freezes dailyIn the past two weeks, every time I sign on to read the paper on my iPad, the entire paper freezes. I can read NY times, WAPO, other mags, but not this paper..Version: 5.22.2
✓ Annual iTunes subscription no longer works 😠This week 4/7/22, the app stopped recognizing my active annual subscription which expires in June 22.. Deleting and reinstalling was no help. Tried setting up a new account as suggested in ‘faq’ but can’t complete with cookies disabled.. enabled cookies, still won’t work. Emailed Garnett, but no response. An app that can’t keep track of its own subscription status should not be downloaded..Version: 6.10.0
✓ Unable to renewVery frustrating trying to resolve subscribing issues over the phone with the overseas call center..Version: 6.8.1
✓ Terrible updateThis latest update is horrible. Can’t enlarge the print edition with out crashing and re-loading. There is a constant horizontal gray banner that covers the entire screen at the top cutting across the print..Version: 7.3.2
✓ Please Fix!If I am reading an article on this app and have to do something else on my phone, when I come back to the C-T article I have to start all over on your main page. It would be nice if I could simply come back to the article directly just as I do on the Wash Post, NYTimes, Guardian and other similar websites. Is this something you can fix quickly? It is a bit annoying that the app doesn’t remember to hold the C-T article in place when I come back to finish reading that article..Version: 6.12.5
✓ Long waitI love the app - just the right mix of news for my needs- but it takes way too long to load, often 30-45 seconds. That little spirally thing and I have become intimate friends. If you can get the articles to load in a decent amount of times like they used to, I’ll give some stars back..Version: 5.24.3
✓ Hate this appI use this app to report missing news paper. And I can never find where I am supposed to report this. It should be an easy thing, but it never is..Version: 5.24.3
✓ ObtuseThis is without a doubt, of the 20 some odd apps I use every day, absolutely the most of Tuesday and frustrating of the bunch..Version: 5.24.3
✓ Constant breaking news alerts that are not breaking newsI love having a local paper. But the constant breaking news alerts are ridiculous! Today is the eclipse and one of the breaking news alerts was actually there’s an eclipse. Where do you get your glasses? I don’t consider that breaking news..Version: 7.6.1
✓ I pay my subscription, but The app won’t let me log in.I subscribed but I can’t access the content. Restore purchase does nothing. Good newspaper but a terrible app..Version: 6.12.3
✓ Ray TobiasI want the newspaper back. This venue is deplorable!.Version: 6.12.5
✓ Citizens Times AshevilleThe worst news paper ever.Version: 6.8.1
✓ Unreadable!Between the pop-up ads, the bar that conceals the top of the USA Today pages, and the “navigation “ tools that send you away from your current page every 30 seconds, the app interferes more with reading the paper than enables it. Very user unfriendly!.Version: 7.5.1
✓ Pitiful coverageGannett has ruined journalism across the country, and the Citizen-Times is no exception..Version: 7.1.2
✓ IPad os 14 is incomparableThe new iPad os is not comparable with this app. Crashes at open..Version: 5.25.1
✓ Quality News with a Scam SubscriptionCitizen Times offers quality local news so we tried a sale on the subscription. Fast forward a couple months, and we got no email warning or notification the sale trial was ending before being charged the full monthly amount for a month or two before noticing. They do not allow cancellations to be done in your account settings on the app or website, instead forcing you to call or chat with someone online. When you tell them you want to cancel they put you through a whole rigamarole before actually letting you cancel. No one likes feeling like taken advantage of, and that is what subscribing to Citizen Times feels like. I feel bad for those who are susceptible to these practices. If you use this app, beware of subscribing..Version: 7.0.4
✓ Not the best reader appCan’t leave the app without losing your place and then reloading content. The swipe for pages is VERY finicky and frustrating for an app one might use every day..Version: 6.12.5
✓ Take for puzzles and couponsHate the new format, paper not worth reading on line, and the puzzle section you almost need a magnifying glass and print size microscopic,not to mention duplicate stories on different pages and news 18 hours after it was news, sports sections a day old. No Saturday or holiday delivery , and yet another price increase subsequently. Coupons make it almost free however, however, but also dislike the new bridge columns and crossword. Previous ones were more to our liking. Almost impossible to follow train of thought to hold for vacation, so we call. Make it easier!!!.Version: 6.10.0
✓ ‘Top News Fan’ lock?I was loving the app - such an easy way to check the local news and get breaking news stories. Then a week or so ago, my app ‘locked up’ with a screen that says something like “You seem like top news fan” with an offer to send ‘top news’ alerts to my phone. I couldn’t just click off of it and return to the news so I clicked it. Then I got inundated with news alerts. Quickly sick of it, I went to mt settings and reduced the number of alerts. Now, the lock up screen presents after I read one story EVERY TIME I USE THE APP. Because there’s no way to decline, I end up shutting down the app and starting it again. Again and again if I choose to keep reading the paper. I enjoy the newspaper and I used to enjoy the app…..but this is getting ridiculous..Version: 6.8.1
✓ Terrible - no guidance for subscribers.I’ve subscribed and have gonna around in circles with this thing. Would give 0 stars if I could..Version: 5.24.3
✓ Waste of MoneyYou’ll get more news from Google by searching Asheville News. Ridiculous excuse for an App and newspaper. Don’t waste your money because this app is full of useless weeks old articles and maybe 3 current stories with horrible spelling errors and grammatical efforts of people obviously educated locally..Version: 5.9.5
✓ Messed up after last updateI’m getting articles for the Pensacola News Journal mixed in with the Citizen-Times since this last update. If this app wasn't inadequate enough before, it really is now..Version: 5.21.3
✓ Decent App. Quality ContentYep, it's a newspaper app. I open it and it presents local news. A crowning achievement of modern software engineering..Version: 5.16.1
✓ Worthless contentNo real news.Version: 7.0.4
✓ I can't access what I pay forI pay for an online monthly subscription and yet can not access the articles on the application. It's very frustrating..Version: 6.5.9
✓ Cant log in or access articlesI like being able to access this content on my phone but I currently can’t even do that. Constant pop ups don’t allow me to read content on the app without a subscription and even though I have a subscription there is no way to actually log in. When prompted to leave the app you are sent to the website where there is still no log in option for the app….Version: 6.12.5
✓ Ridiculously BadWhat is right with this website?.Version: 5.21.3
✓ DisappointingThis is a terrible app and is worse on an iPad. The paper is constantly freezing and it becomes too frustrating to read the paper. The tech support is farmed out, so they care little. I have had our account reset numerous fines but with no luck. Canceling the Citizen-Times..Version: 5.22.2
✓ Asheville’s worst paperThe Asheville Citizen Times has been called one of the worst periodicals of note by major news papers, including The NY Times (that’s saying something). If you add the salt of John Boyle’s hilarious journalism, it’s a complete and utte4 failure of a paper..Version: 6.5.9
✓ Good, but…Love the look of this app, and the inclusion of the epaper. That said, there is absolutely no reason a subscriber, properly logged into the app, should have to wade through the nonstop adverts asking them to subscribe..Version: 7.0.4
✓ Poor at bestTop stories update periodically other sections do not update for months. It’s still showing me Valentine’s Day stories..Version: 5.18.1
✓ Can’t enlarge suduko and jumbleI’m sight impaired. How can I print and at the same time enlarge suduko so I can see it? Before in print edition ap it was easy!.Version: 7.5.1
✓ AwfulBetween John Boyle and untimely news this newspaper is garbage. I’m cancelling my subscription after many years..Version: 6.5.9
✓ Still get ads even after subscribing?!I *despise* the model that allows ads to surface even after paying for a subscription. Part of the point of subscribing is so that I don’t have to look at the irrelevant crap..Version: 5.25.2
✓ HORRIBLE APPThis app is just crap from start to finish. asks me if I want a subscription EVERY TIME i click a link from safari. It will randomly blur out the story your are reading to asking if you want to rate an article. Sometimes if you’re in the middle of an article and you leave to read further for something then go back and now it wants to start you off at the “front page” seriously this app is so bad I think they don’t want you to use it..Version: 7.0.3
✓ Keeps dropping paid subscriptionPaid for subscription thru iTunes.. app keeps dropping it. Cancelled.Version: 6.5.9
🙂 Citizen Times Positive Reviews
Citizen Times works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Citizen Times.
⛔ Citizen Times Problems
