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Propertyware Mobile App Complaints & User Negative Comments 2024
Propertyware Mobile app received 38 complaints, negative comments and reviews by users. Have you ever had a bad experience using Propertyware Mobile? Can you share your negative thoughts about propertyware mobile?
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Propertyware Mobile for Negative User Reviews
✓ Do not even bother.What a waste of time!! Just as terrible as the web version..Version: 2.9
✓ Property manager/ownerWorst app ever. Love the software- but we are on the go constantly! What can this app even do? Very disappointed..Version: 2.9.2
✓ Fairly useless and frustrating appJust redownloaded the app and tried to open Buildings and the app just closed. Have been considering switching to Appfolio because they seem much better on the technology end of things; we just like that Propertyware has custom fields on the website so have not switched just yet. Propertyware, please get someone to fix your app(s) and website. Have been waiting for the “new view” on the website to be completed for a couple years I think? And we shouldn’t need multiple apps to access leases vs. inspections/maintenance. There should be one app where property managers can do everything we can do on the website so we’re not having to just log in on a browser on our phones and zoom in to do our work..Version: 2.9.2
✓ Extremely outdated appIt says updated a year ago but the app UI appears to still be stuck back to 7+ years ago. Also unable to login with my credentials. No place for help on how to log in or if it will work with our complex..Version: 2.9.2
✓ Login will not workThe app will not even recognize my email that works on safari and desktop..Version: 2.9
✓ The Ap is awfulI’ve called for well over a year and filed multiple complaints about the Ap. We constantly get unnecessary updates for Propertyware, yet they can’t get a workinh minike ap. It’s 2020 and I work on the run. We are currently looking for a better system that suits our needs.Version: 2.9.2
✓ Needs workThe app is basically useless. With my last property management platform I could run my business from the app. Propertyware is much more labor intensive and time consuming than it should be..Version: 2.9.2
✓ Can’t close work ordersTittle says it all . I was able to previously close work orders before the newest update. Now the screen goes blank after clicking on close work order and won’t let me do anything besides change the date on the work order. Then proceeds to kick me off the app and say internal server error..Version: 2.9.3
✓ PwNeed to be able to create work orders on next release. Other than this the app works great!.Version: 2.5.2
✓ UselessThis app is completely useless. I’m a tenant and every other tenant portal and payment service works like a charm. This one simply doesn’t let you log in, or even have the option to create an account or any support options. The homepage is entirely pointless, as your account made online is inaccessible here and there is no way to solve this in the app. Not to mention, there are several apps made by this company in the AppStore for serveral purposes such as a ledger and maintenance. What would be the point of a tenant app if you weren’t able to do all of this in one place? Do better. Us average citizens who already get taken advantage of in todays housing market deserve more..Version: 2.9.5
✓ Poor app - don’t even downloadThis is the poorest attempt at a app. It just shows you info and can’t do much really with it. It’s better to just log on the website itself. Propertyware should just scrap this app and tell everyone to use the website. Maybe like AppFoilo they can make a mobile version of the website.Version: 2.9
✓ UnusableTook 8 months to push out an update that’s still not optimized for any new phones, that on top of a ton of bugs still being present..Version: 2.9.2
✓ Kicks me out of the app frequentlyAlmost every time that I try to upload photos, it kicks me out of the app. Quite irritating.Version: 2.9.2
✓ Work on your stuffHow is it that you can’t generate a work order from the app? This is a terrible system..Version: 2.9.3
✓ ErrorsConstant errors... may not show server errors any longer but they now read “null” errors. Any tab selected opens up more errors. Pointless.Version: 2.9.2
✓ I’m DoneI’ve been a Propertyware customer for over a decade and I have come to a point where I believe they have no competent backend support. I have over 800 units commercial, residential, etc. and I feel like over the years I have had to customize this software to a point where I should have just built my own. The website is a joke with the UX being in between a “New View” and the dated Web 1.0 view for years at this point. It’s not mobile friendly, which leads the customer do attempt to find a workaround by downloading the app. This app is a disgrace and I can’t believe I’ve been paying this company to maintain its skeleton crew and never improve Propertyware. Realpage’s focus is on other initiatives and I feel betrayed by what was a great step forward for my business in 2011. This product is now dated and I have just set up a demo with Appfolio. I’m so disappointed because of all the effort I’ve expended adapting my business to fit within the archaic constraints of Propertyware with hopes of regular improvement..Version: 2.9.4
✓ Repair Staff Want More2.0 Can't create, edit or close work orders. Can't read complete work order descriptions. Lack of these features defeats app usefulness to repair staff. Get these things fixed, then it will be a 5 star app..Version: 2.0
✓ CrashesIt doesn’t work at all. Crashes every time. Save your space..Version: 2.9.2
✓ Unfortunate & DisappointedI really needed this app to be better than it is, tons of bug issues that need addressing. Until all the issues get worked out, I’d pass on this app, and I’d think real hard before committing to purchasing services with the website as well. Jury is still out, I’ll be waiting.....Version: 2.9
✓ HopelessThis app comes nowhere near the functionality and access that the web version has .. Constant crashes, difficult to navigate .. Just login into the website in your browser and forget the App..Version: 2.9.2
✓ It's okI was hoping it was a full site where I could input rents & invoices and also send statements to owners, I'm constantly in an area where I just can't whip out my laptop to do these things and therefore have to wait until I get back in the office and sit down. I do like that I can look up all of the names and phone numbers of clients, vendors and tenants but this is about all I see useful..Version: 2.1
✓ A great startIt's great to finally have this. I would like to recommend that we have the option Of always being kept logged in at least in the background so we get notifications always. And then if someone doesn't want to stay logged in always, it would be nice to just have a 4 digit PIN to log in instead of having to type the password which contains letters numbers and symbols. It isn't very quick to type those kind of passwords on a mobile device. Looking forward to updated versions..Version: 2.1
✓ Some additional functions would be nice!Although it is nice to be able to access some information on my phone, the overall functionality of the app is almost useless for me. Would love to be able to access my calendar from the app!!.Version: 2.4
✓ Almost GreatNot being able to access the calendar with this app is really unfortunate..Version: 2.5.1
✓ Needs workIt's a great idea, but falls short in work orders. For example: you can not create a work order from the app. I want my staff to see an issue and create a work order for my approval. You can not see more than about 40 characters of the description of the work order. So, if you have a long list of items to accomplish, your field staff will only see the first part. That's a really big problem with the app. On the pro's side: great tenant and building information with all the information you need at your fingertips. Fix the work order area and make it more functional and this is a useful app. Right now, it's a contact list..Version: 2.6
✓ OUTDATED!!This app is so outdated, the software would probably work for an iPhone 4…… For a company as big, there should be a simple and sleek app to let users pay their rent..Version: 2.9.4
✓ ManagerIf you just want to look up info it is fine, but does not let you do anything functional. I am supposed to be able to reply to a conversation, it does not work. I get an error every time. I would love to approve work orders or be able to do something functional in it. I still end up logging in online on my little iPhone screen to do what I need to do..Version: 2.1
✓ Terrible AppAs property manager I’ve had all issues you can imagine with this app. I don’t get . There’s anybody reading all these bad reviews? Why they don’t do anything about it? This app is *%#¥.Version: 2.9.3
✓ Doesn’t workI’m left no other choice but to give the app 1 star ⭐️ that doesn’t deserve. It doesn’t even work & actually get NO ⭐️!! Waste of time!!!!.Version: 2.9
✓ Property ManagerBasically read-only. I sure would like to do actual work with the app, but if I could do that, PropertyWare would lose the opportunity to charge me for inspections. You are supposed to be able to add to conversations from this app, but as of today this feature is not working on my iPhone 5. I look forward to future improvements!.Version: 2.2
✓ Needs much improvement, dissapointedWe desperately need a working mobile Ap in our on the go business. 1. You cannot get to reports. This is crucial. Why can’t we at least get to “money in” to see what your open AR is. 2. Maint request need to ping you, otherwise it’s no different than monitoring your email watching for WO 3. Competitive software is far ahead in thinking of the roving manager. Pw should consider things like picture uploads when you are out doing your collections and property checks; the ability to easily search for a tenant and text from the ap AND capture the texts back to conversations within Pw.Version: 2.9.2
✓ Can’t get to my reports.Terrible. Super dissatisfied.Version: 2.9
✓ Great but room for improvementGreat first effort but really has some room for improvement. Great for looking up property or tenant info. From a maintenance perspective, Work orders tab is pretty poor. Will only show you few words of work order description and can not expand it. Can not modify work order. Can not close work order. But you can add notes and pics which are nice. But without the ability to read the full detail of the workorder the tab or function yields useless..Version: 2.1
✓ Not user friendlyYou need to take some tips from Buildium’. This software is not user friendly and can’t create a work order on the app!?!?.Version: 2.9.2
✓ Internal errorThis app on iOS does not work and hasn’t for three weeks was given 45 to 60 days to fix and we as consumers pay for this service 🤔.Version: 2.8
✓ Good app, so closeFunctionality for what's included is nice. Would love to see a few more functions on it like my calendar so I could incorporate that with my other calendars. Also would like to see tasks/notes from the desktop so I could edit or add..Version: 2.2
✓ Real Page Abandoned This AppThis App has been non-functional for over a year. Several requests to fix this have been submitted to Propertyware support, but they do nothing except give lip service. It has become apparent that Real Page has no intention to fix this App. It should be removed from the Apple App Store as a fraud..Version: 2.9.2
✓ Looking forward to future updatesA propertyware app would make it a lot easier on the go, instead of having to log into the website, but this app only allows us to view information. It will be very useful to me if the ability to add data is included. Rent payments, work orders, and bills could easily be entered at the unit..Version: 1.0
🙂 Propertyware Mobile Positive Reviews
Propertyware Mobile works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Propertyware Mobile.
⛔ Propertyware Mobile Problems
