Instacart-Get Grocery Delivery App Support

Instacart-Get Grocery Delivery App User Reviews

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Instacart-Get Grocery Delivery Pros

✓ Terrible customer service. First experience FAIL!I had a TERRIBLE time dealing with instacart. My very first order said within 5 hours and my person picked it up within two, I was very pleased! But then he started swapping after I said not to or even when I requested specific things he didn’t even listen! Once check out was complete at around 2ish I DIDNT HEAR FROM MY PERSON FOR AN HOUR! I had icecream and milk. Once I messaged him about 50 minutes later, no response. Just finally got the notification for that he was on the way. So my driver had my milk and icecream out for over an hour! Of course it was completely melted. My milk was warm and I had some wrong items! The driver didn’t listen to put at the bottom step so all my eggs cracked! I’ve tried reaching out to customer service for over 3 weeks now. I sent them screenshots of mine and the persons conversation. Explained everything I could. NO RESPONSE! It’s now almost been a month and I have no response. No refund. Nothing. I email them about once every 5-7 days but still nothing besides an automated email saying they’re busy! I tried instacart because I was sick and have no transportation. I am so scared to even try it again. After this I don’t want to waste my money in melted, wrong, and cracked items!.Liladuck99Version: 7.25.1

✓ AwfulNo items, three day wait, couldn’t figure out how to use the intercom in my building. Had to go down and get groceries. Defeats the purpose..MeloncollinsVersion: 7.19.0

Instacart-Get Grocery Delivery Cons

✗ Needs Ability to REMOVE Loyalty CardsI'm editing my previous review. I finally got my account working by calling into phone support again. I still can't REMOVE my old Sam's Club membership loyalty card that's canceled. Please add an option to REMOVE loyalty cards in the app. I’m having multiple issues with my Instacart account. 1. I’ve tried multiple attempts to reset my password, all have failed. 2. I can’t perform the account verification with a credit card since I didn’t have a method of payment on file, only had it set to Apple Pay before my account screwed up. 3. I have a leftover Sam’s Club loyalty card that will need to be removed from my account that I couldn’t remove before my account screwed up. I tried chat support. They never connected me to a rep, just the survey. I tried phone support, the call dropped while speaking with the rep. He never called back. I tried email support, they kept sending me pre canned messages instead of READING what I was asking them to do and trying to actually resolve my issues. As dumb as Siri and Alexa can be at times, Instacart’s support team is more incompetent. They might as well fire them all since a computer can perform better support than they can. I’m done with trying to resolve my issues. STAY AWAY FROM THIS COMPANY! I can drive to the store and get what I need faster than I can even try to login to their app..Nathan ParkerVersion: 7.173.0

✗ Waste of time & money!They were a few things missing from groceries that I already paid for I reported it , I thought they were going to give me a refund. However, they put it on my credit in my account for future purchases I ordered more groceries today but there was no credit added on my account. I kept emailing them but they kept emailing me none sense, they didn’t give me any refund or credit they just apologized. Complete waste of time & energy..LOVELYSARAHMVersion: 6.20.1

Is Instacart-Get Grocery Delivery legit?

✅ Yes. Instacart-Get Grocery Delivery is 100% legit to us. This conclusion was arrived at by running over 3,388,511 Instacart-Get Grocery Delivery user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Instacart-Get Grocery Delivery is 91.2/100.

Is Instacart-Get Grocery Delivery safe?

✅ Yes. Instacart-Get Grocery Delivery is quiet safe to use. This is based on our NLP analysis of over 3,388,511 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.8/5. AppSupports Safety Score for Instacart-Get Grocery Delivery is 93.7/100.

Should I download Instacart-Get Grocery Delivery?

✅ There have been no security reports that makes Instacart-Get Grocery Delivery a dangerous app to use on your smartphone right now.