Chick-fil-A App Support

Chick-fil-A App User Reviews

What do you think about Chick-fil-A app? Ask the appsupports.co community a question about Chick-fil-A!

Chick-fil-A Pros

✓ Love it so much, one thing consistently bother me thoughI have had the chic fil a app since it launched originally, and I’ve always loved it. I love the improvements that have been made, I love the usability and really just how easy the app makes everything. It’s very convenient and quite frankly elevates the experience. But, one thing has continuously bothered me that I’m surprised hasn’t already been added to the app. If you have multiple payment methods within the app, you cannot name them. I have multiple cards in my app, and all the app shows is the last 4 of the app so I can differentiate them but I don’t memorize the last 4 of every card I have, so it’s really frustrating. I would very much like to see a feature allowing you to name the different cards. Also, sometimes when ordering through the app, I have maybe 41 cents or something like that, some money but not enough to buy something, left on my chic fil a card. But, in order to use that I’d have to reload the card and then use it, or go inside and scan it, which defeats the purpose of the mobile order to skip the line. There should really be a way to combine these two payment methods, so I could use the rest of the money of the chic fil a card with one of the payment methods in the app. Overall, wonderful. If the features above were added, it would only make the experience better!.SizzleksizVersion: 6.1.1

✓ Great app, great foodEasy to use app let's me find the nearest Chick-Fil-A when I'm travelling..251252Version: 2.2

Chick-fil-A Cons

✗ Good Service, Poor AppIt’s going on three separate times when I’ve pre-ordered my food and when I get there to pick it up, it’s not ready. Before you ask “did you tell the app you’re here and ready to pick up”? Yes I did but for some reason my app just keeps thinking for the last 5-7 minutes to drive to the store to pick up my meal. When I get there it’s not ready because the app never sent the order to the store. Luckily, the manager on watch knew what to do and had my food made fresh to go. But having an app for pre-order is kind of useless if it doesn’t work. There’s a girl that works at the store I normally go to and she agrees that it’s weird that it never shows up. My app just says that the order never went through and I have to talk to the manager. But then I’ll get a receipt saying thank you for your purchase. This is with the latest update you sent out. Please fix this because I’m scared to use my lunch time to get food prepared and be late to work because the app doesn’t work..DazzikinsVersion: 5.16.3

✗ Missing ability to order certain itemsYou can’t order some drinks with meals, and apparently pointing this out is “unsolicited feedback”. What a joke. What a bunch of mumbo jumbo just to point out you can’t order a 50-50 drink with a meal, but can from beverages, and there’s no price difference. “ Chick-fil-A is fortunate to have many loyal customers. Many of these fans take the time and effort to inquire about sharing their own ideas about ways they wish to see us improve - whether it is adding a specific new product, service or feature. We are grateful for our customers` intent, and this motivates us to work even harder to keep improving. Unfortunately, it is our corporate policy not to accept or consider any unsolicited creative ideas. This is a difficult decision because we realize that by following this policy, Chick-fil-A may miss out on some great ideas from our customers. We would rather miss out on some of these ideas than to risk any potential future misunderstanding should Chick-fil-A develop or already have developed a product, service, or feature that may seem similar to a customer`s idea.”.MichaelcarlyleVersion: 2023.12.0

Is Chick-fil-A legit?

✅ Yes. Chick-fil-A is 100% legit to us. This conclusion was arrived at by running over 3,012,314 Chick-fil-A user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Chick-fil-A is 94.7/100.

Is Chick-fil-A safe?

✅ Yes. Chick-fil-A is quiet safe to use. This is based on our NLP analysis of over 3,012,314 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.9/5. AppSupports Safety Score for Chick-fil-A is 96.7/100.

Should I download Chick-fil-A?

✅ There have been no security reports that makes Chick-fil-A a dangerous app to use on your smartphone right now.