Chick-fil-A App SupportChick-fil-A, Inc.

Chick-fil-A App Support

4.93394 star

Total 1,969,779 Ratings

Description of Chick-fil-A

Welcome to the Chick-fil-A® App. Chick-fil-A One® members can earn points with qualifying purchases, redeem available rewards of your choice and reach new tiers with increasing benefits.


1. Mobile ordering – Place your order through your phone, choose your preferred pick-up method, and let us know when you arrive.

2. Earn points – Earn points with every qualifying purchase by scanning your QR code in the Chick-fil-A® App, paying with your Chick-fil-A One® digital gift card, or placing mobile orders at participating Chick-fil-A restaurants.

3. Redeem rewards – Use your points to redeem available rewards of your choice.

4. Customized menu – We’ll remember what you like and – even better – how you like it.

Chick-fil-A App User Reviews

What do you think about Chick-fil-A app? Ask the community a question about Chick-fil-A!

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Chick-fil-A Pros

Great app, great foodEasy to use app let's me find the nearest Chick-Fil-A when I'm travelling..251252Version: 2.2

Skip the drive thru lineI love everything about the app! Most specifically the way you can customize any item on the menu and being able to choose how you want to pick it up. Personally, I love doing Curbside because it’s always been faster than sitting in the drive thru and because I’m too lazy to get out of my car and go inside. The downside is that they usually forget my sauces so I end up inside anyways. The only reason this isn’t a five star review is because the app requires you to load money onto it and the lowest you can add is $10. I wish the developers of this app could figure out how to let customers just Apple Pay to pay for the order directly. I would definitely use this app more often if that happened. When I’m not in a rush I like dinning in but never use the app to order because of the limited payment options. I’d u.Ehendershot17Version: 5.16.3

Chick-fil-A Cons

Clumsy process to redeem awardsRedeeming awards through this app is extremely clumsy, which is especially frustrating in a drive thru. You first have to select what item you want to redeem. It then gets added to the “awards” screen. THEN you have to go to that screen and click “redeem,” at which point it brings up a barcode to be scanned. HOWEVER, if you let your phone go to sleep and then wake it back up again, the app seems to forget that you were about to redeem an award and just scans as if you’re paying in full. It happened to me this morning. Only when I looked at my receipt later did I realize that I paid full price and did not get my reward. ALSO, once you “redeem” an award, it will then expire in 30 days. The whole process seems needlessly complicated. I don’t even know how it would’ve worked if I had received my award. Would I have had to scan twice? Once for the award, and once to get credit for my purchase? I love Chick-fil-A, but I might just stop using the app. It feels like more trouble than it’s worth..You know me.Version: 6.0.10

Confused CFA GuestsAs a Team Member, I feel obligated to express some of the thoughts guests express to me about the app, because we run into a lot of problems with it at my CFA. Rewards are too hard to get to and slow down the flow of ordering. Why is the most important option of Rewards (Redeeming in store) the last page? I often have a hard time telling guests how to get to that page and have to just point at their phone. That's weird. We should be able to explain to guest how to get to this page in simple phrases, like click the button in the top right hand corner. Not click the present (you have to say present because the font that says "Rewards" is to small to read) Then swipe over in the top 1/3 of the screen twice. Thats weird, and we often say like "sorry our app is a little weird" to guests to make them to feel like its their fault. Overall, there's a lot of messy parts. Guests also try to scan to pay and don't know they didn't hook up money, and this is just because the font on button is just way to small. In Florida, about 50% is 50+, and you we cant depend on them being able to read the very small text so we just say tap the 1st or 2nd button, but it would be much easier if everything was just readable. I hope these thoughts help in improving the app. :).ReedjschuelerVersion: 6.1.7

Is Chick-fil-A legit?

Yes. Chick-fil-A is 100% legit to us. This conclusion was arrived at by running over 1,969,779 Chick-fil-A user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Chick-fil-A is 94.7/100.

Is Chick-fil-A safe?

Yes. Chick-fil-A is quiet safe to use. This is based on our NLP analysis of over 1,969,779 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.9/5. AppSupports Safety Score for Chick-fil-A is 96.7/100.

Chick-fil-A Screenshots

  • Chick-fil-A iphone screenshot 1
  • Chick-fil-A iphone screenshot 2
  • Chick-fil-A iphone screenshot 3
  • Chick-fil-A iphone screenshot 4

Product details of Chick-fil-A

App Name:
Chick-fil-A, Inc.
Legitimacy Score:
Safety Score:
Content Rating:
4+ Contains no objectionable material!
Food & Drink, Lifestyle
App Size:
38.51 MB
Bundle Id:
Relase Date:
16 December 2011, Friday
Last Update:
31 October 2021, Sunday - 17:54
IOS 13.4 or later

Chick-fil-A 2021.16.0 Update Note
✱ Version History

Thank you for downloading the Chick-fil-A App! - Some urban restaurants will now more accurately display as in-line rather than inside a mall. - Weve added a shortcut to purchase 8oz squeezable sauces when customizing certain menu item....