Chick-fil-A App SupportChick-fil-A, Inc.

Chick-fil-A App Support

4.9
4.93356 star

Total 2,208,974 Ratings

Description of Chick-fil-A

Welcome to the Chick-fil-A® App. Find a restaurant near you and order ahead. Chick-fil-A One® Members can receive points with qualifying purchases, redeem available rewards of your choice and reach new tiers with increasing benefits.

FEATURES
1. Find restaurants - Find Chick-fil-A® restaurants near you while searching from home or out and about.

2. Order Ahead – Place your order through your phone and pay, choose your preferred pick-up method, and let us know when you arrive.

3. Receive points – Receive points with every qualifying purchase by scanning your QR code in the Chick-fil-A® App, paying with your Chick-fil-A One® digital gift card, or placing mobile orders at participating Chick-fil-A® restaurants.

4. Redeem rewards – Use your points to redeem available rewards of your choice, including: free food rewards, birthday rewards, meal donations and more.

5. Personalized menu – We’ll remember what you like and – even better – how you like it.


Chick-fil-A App User Reviews

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Chick-fil-A Pros

Needs only one tweakAbsolutely love this app! I have allergies, so I always have to special order my food. This app makes the process much easier, and with much less confusion between customers and staff. I also love the rewards you get! The only thing that really needs to be tweaked, is you can leave special instructions on an entrée, or an entire order, but not a meal. There is a $.54 difference between my usual order when I order everything separately, between the meal. Doesn’t sound like much, but it adds up to about $26 a year, which is a months worth of Chick-fil-A for me. If you leave special instructions on an entire order and you order more than one meal, it leads to a lot of confusion for the staff. Please make things easier for both staff and customers and address this issue. Otherwise, I highly recommend it..Melody chorusVersion: 5.16.3

Love it so much, one thing consistently bother me thoughI have had the chic fil a app since it launched originally, and I’ve always loved it. I love the improvements that have been made, I love the usability and really just how easy the app makes everything. It’s very convenient and quite frankly elevates the experience. But, one thing has continuously bothered me that I’m surprised hasn’t already been added to the app. If you have multiple payment methods within the app, you cannot name them. I have multiple cards in my app, and all the app shows is the last 4 of the app so I can differentiate them but I don’t memorize the last 4 of every card I have, so it’s really frustrating. I would very much like to see a feature allowing you to name the different cards. Also, sometimes when ordering through the app, I have maybe 41 cents or something like that, some money but not enough to buy something, left on my chic fil a card. But, in order to use that I’d have to reload the card and then use it, or go inside and scan it, which defeats the purpose of the mobile order to skip the line. There should really be a way to combine these two payment methods, so I could use the rest of the money of the chic fil a card with one of the payment methods in the app. Overall, wonderful. If the features above were added, it would only make the experience better!.SizzleksizVersion: 6.1.1


Chick-fil-A Cons

Glitches should be fixedI am normally pretty much a Chick-fil-A ambassador - I trumpet all things Chick-fil-A. My recent experience with the app was negative, however. I knew how much I had to spend before a certain date to keep my red status. But when I got within a week, although still thinking I needed to spend about $11 more dollars to keep it, the app said I had achieved it until 2020. I figured I had miscalculated, so it was a relief to get there. However, the next time I opened it after the rollover date, I was knocked down to silver status. I contacted Chick-fil-A, and basically, the response was “yes, there was a bug that did this, tough luck.” If I had know of the glitch, I would have kept spending to keep the status. I’m not happy with the app or how this turned out. Additionally, the app doesn’t tell you on the main points screen how many points you have and need to earn to keep your status anymore. Please bring this back. Basically, the app was way better before the major overhaul..Mary MoorefieldVersion: 2019.13.1

Exploring the AppMy review is about the app itself. I can’t order buns separately. You can in store. When I add items to cart I would like the option to go to cart and review, see price and make changes with price prior to it forcing me to pick a location. No where does it show breakfast hours. I had to go to Google it. I agree with others that the point of an app is to be supported at all locations. If all locations don’t have say a parking spot for to go orders then it’s needs to be advised before you place your order. It’s not the customers job to figure it out after they arrive. App folks get on the phones and call locations you load and ask. I don’t want to use the app yet until I contact the store each time to find out. By the time I do that I can just go through the line or in store and order. My time is more valuable than in-app freebies. For those that have issues with your stores, hit twitter and email corporate. This has always worked for me with numerous chained stores. In my experience it’s mostly a training issue “such as a lazy manager not training, a specific employee, or a store that doesn’t follow corporate rules. It goes a long way when corporate here’s of an incident in a particular store, “you will get freebies” as opposed to blaming the chain as a whole. Yelp and FB are ok for complaints for customers to see but if you want to get results and see changes Corporate and Twitter are the way to go..KhimlawVersion: 5.14.4



Is Chick-fil-A legit?

Yes. Chick-fil-A is 100% legit to us. This conclusion was arrived at by running over 2,208,974 Chick-fil-A user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Chick-fil-A is 94.7/100.


Is Chick-fil-A safe?

Yes. Chick-fil-A is quiet safe to use. This is based on our NLP analysis of over 2,208,974 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.9/5. AppSupports Safety Score for Chick-fil-A is 96.7/100.


Chick-fil-A Screenshots

  • Chick-fil-A iphone screenshot 1
  • Chick-fil-A iphone screenshot 2
  • Chick-fil-A iphone screenshot 3
  • Chick-fil-A iphone screenshot 4

Product details of Chick-fil-A

App Name:
Chick-fil-A
Developer:
Chick-fil-A, Inc.
Legitimacy Score:
94.7/100
Safety Score:
96.7/100
Content Rating:
4+ Contains no objectionable material!
Category:
Food & Drink, Lifestyle
Language:
EN   
App Size:
37.84 MB
Price:
Free
Bundle Id:
com.engauge.Chick-fil-A
Relase Date:
16 December 2011, Friday
Last Update:
03 May 2022, Tuesday - 12:42
Compatibility:
IOS 13.4 or later

Chick-fil-A 2022.5.1 Update Note
✱ Version History

Thank you for downloading the Chick-fil-A App! - Weve completely redesigned our order pickup screens to make it easier to read and provide greater clarity along each step of the process. - This release resolves some minor issues that customers w....