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My Diet Coach - Weight Loss App Complaints & User Negative Comments 2024
My Diet Coach - Weight Loss app received 49 complaints, negative comments and reviews by users. Have you ever had a bad experience using My Diet Coach - Weight Loss? Can you share your negative thoughts about my diet coach - weight loss?
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My Diet Coach - Weight Loss for Negative User Reviews
✓ Used to love this unique appI spent a lot of time choosing a weight loss app 2 years ago. I chose this one because it was so unique and kind of fun. I loved the panic button and being able to click a certain topic to read through help for particular challenges. I loved seeing my avatar get smaller and dressing my avatar. I also liked seeing the chart of my numbers slowly moving down. Now it is exactly like all the other apps. No fun at all. The change happened just when my annual subscription renewed - so I am definitely going to try to get a refund. My guess is that the change happened because the shrinking avatars could have been perceived as “body shaming” but if I choose that as a motivation - it’s my choice to want to see my body get smaller- not something someone else was forcing on me. This new app doesn’t offer anything I couldn’t get for free on other apps. Hopefully I can find another one that has some silliness and fun because diet coach just removed all the fun and personality from the app. Too bad - it was fun to use something creative. Thankfully I did save my data..Version: 10.0.0
✓ Original was perfect- update destroyed appThe first version had a plethora of readily available information to give, whereas the update made it any other useless basic app that wants your information and offers nothing in return..Version: 10.0.0
✓ Are they joking?!This new update is absolutely nothing like the old app. It’s now like every other calorie counter app on the planet. I lost 25 lbs with the previous version! I loved the avatar (more than I ever thought I would!), earning rewards, setting motivational reminders, and doing the challenges. Also, you used to be able to set how many cals you wanted to consume in a day. The new version sets your calorie limit. I’ve had to say I’m 4’5 - I’m 5’9 - to have the new version show me 1550 cals which is still more than I want to consume right now. I’m super disappointed with this new update and wish they would have just changed a couple things in the previous version - not earning as many reward points so it’s more challenging, adding more food to their database, updating the clothes, and allowing you to change your motivational quote that shows on the home page. This new version is 100% different. I feel sad bc I haven’t used the app in a week, and I’ve already gained a couple of pounds. Sigh…. Also, I emailed them twice about two separate issues several months ago, and I still haven’t received anything back. LOL. They obviously don’t listen to their customers or care much about them. This version has to go. I won’t renew or use the app again. So disappointed!.Version: 10.0.0
✓ Hate please put it back the way it was!!!Hate please put it back the way it was!!!.Version: 10.0.0
✓ Not greatWould rather use an app where I can change the goal date or calorie count. I have no idea in what world a 300 calorie deficit is the most intense diet… I wanted to increase it to around 450 (I would be eating 1,500 calories still!) it’s a shame because I liked the option of choosing the okinawa diet, but it’s just way too slow weight loss for me..Version: 10.1.2
✓ Do not buyThis is an app for 14 year old girls. It’s childish and certainly not worth nearly 5 bucks a month. I don’t understand how they think this is worth 5 bucks and when I emailed tech support to find out how I stop using and paying for this app, they ignored me. Again, this is a rort.. DO NOT BUY.Version: 9.0.28
✓ Quite decentI think this app is pretty nice. It doesn’t really give me much of a choice for my calorie intact … tracker/log thing. …. Well it does give me amor, but it has a limit for the least calorie. Anyways, it’s nice and it gives u more caps to eat when u do some activity which I think it’s dope. Recommend this app , solid 5/10 .. or 6.8 👍🏻👍🏻.Version: 10.0.2
✓ It is pretty, but glitchy and Fitbit does not syncI love the aesthetics of this app. It is fun to play with, and very rewarding for the visually motivated. One star for that. I was impressed with customer service- they got back to me multiple times to solve my problem, and even did follow up. One star for that. So, here is where it is falling short: FitBit does not sync (does not track my steps or my exercise), there are many programming glitches (mainly with reminders that I can see), and the app does not sync reliably across devices. A few examples: recipes created on one device remain local to that device, some avatar rewards are localized (petty, I know, but still), motivational photos are localized- kind of defeats the purpose of multi-device sync. This is the FIRST AND ONLY app that I have ever paid a subscription for, and I did it precisely for the features that DO NOT work. I’d love for this app to work as described. The idea, format, and rewards ideology are exactly the kind of motivation that I respond well to, and I give props to the developers for what they have created thus far- however I think they were premature to offer this as a premium app- it should still be in the testing phase..Version: 8.7.6
✓ Lifetime features keep disappearingLast Update: I’m disappointed with the app providers. I supported them during development stages by buying a lifetime subscription. Initially, that included everything. This summer (2020) that stopped and the premium features no longer work. I just deleted the app and reinstalled it in the hopes that the features would be restored. I lost everything including clothing rewards and stored data. What was once my favorite app no longer serves any purpose. No visible efforts have been made to restore my “lifetime subscription.” Another Update - I’ve been doing this a lot lately because I keep losing the perks I paid for as a lifetime member. They’re not restoring today and the app once again wants me to buy a premium membership. It’s annoying, frustrating, and taking away my wish to use this app. Please find a permanent fix to this problem. Next day, still not restoring A week later, restore purchase still doesn’t restore the perks. Also, still no response from app developers. I am not happy. Lesson learned: Don’t financially support apps still in development; lifetime subscriptions are temporary not lifetime (this makes me angry). ............. This is my favorite tracking app. It includes everything I need, plus fun clothing rewards for my avatar. I like that it sends me notifications that remind me of my goals as well..Version: 9.0.62
✓ Mom7Ok.Version: 9.0.61
✓ DisappointedSo they changed it without warning. All the reminders, motivators I spent a lot of time customizing, my plan all deleted. I won’t be continuing my subscription..Version: 10.0.0
✓ A few suggestionsThe reason I only gave this app three stars was because I do NOT like the fact that you have to pay for almost everything!!! I would like just one dieting app that is completely free, and still a great app!!! I would LOVE this app if you didn’t have to pay for it. I’m sure others feel the same way. Maybe you could make one big thing for big time dieters that costs money, and the rest free for people like me who only want to lose about 6-10 pounds and would love this app if you could have the stuff in it for free. I am now looking for a new app that you don’t have to pay for simple things like water intake and extra challenges. If you will make more things free I will stick with the app and it will probably be my new favorite, along with a lot of other people. PLEASE TAKE AWAY THE PAYMENTS!!!!.Version: 9.0.28
✓ HorribleThis is the worse app No food is in Australia you have to manually enter Avartar even after you purchase you have to unlock at premium and this does not encourage weight loss, photos disappear..Version: 9.0.28
✓ Nice idea with very poor executionThis is a very creative and fun idea but the app just does not function well at all. When it comes to keeping your activity stats up to date, there is no way to manually sync anything so burned calories and steps are never correct which makes it impossible to monitor them through out the day. I have had this app for a week and it has not had my correct stats for even one of those days. My apple watch will say that have burned 300 calories and this app will say only 42... not even close and no matter how many times I refresh the app it will not update which makes this app useless. Also its way to easy to collect points. Im not gonna be motivated to complete my goals if I can earn points and rewards and level up just from simply opening the app and doing nothing else. Its frustrating how poorly executed this app is when it comes to use and functionality..Version: 8.9.6
✓ Was a great motivational appI have been using this app for a few months and have found it to really help with my daily motivation. I needed to lose a lot of weight for medical reasons and have chosen to weigh myself monthly so I was looking for something to help me in between. The app gives me regular motivation as well as showing me how I could look when I have lost all my weight. It also is fun to dress up in the different clothes offered as extra motivation. It allows you to monitor different aspects of weight loss (eg water intake, exercise etc). I really enjoy this app and thoroughly recommend it..Version: 10.0.1
✓ A Few Pluses, A Few MinusesWhat I liked: lots of activities in the “exercises” section. You can add “folding laundry” or “walking with a stroller” or “mowing” all of which can help you figure out how many added calories you’re actually burning better than a simple pedometer. This part is better than other apps I’ve tried. Recipes are also helpful if you make certain meals regularly or different than the instructions on the packaging, but other apps have this. What I didn’t like: You really have to pay attention to the calories assigned to certain foods. For a week and a half I did not notice that the app assigned 250 cal to a cup of blueberries. That threw off my daily totals by nearly 200. Other foods aren’t as inaccurate but there are discrepancies that could add up to sabotaging your work..Version: 9.0.61
✓ Lifer no longerUpdate: Filter the reviews by MOST RECENT, you will see how many people are upset about the complete revamp of this app. It’s too bad they changed the entire concept. I have literally had this app from its infancy. I paid for a lifetime membership once offered and have been actively using it for YEARS (at least 6 years!). The new version is very, very disappointing. Who would have thought a woman in her 40’s would like an avatar, but I did. It was very rewarding to dress my virtual paper doll. I have zero desire to use the new version. What’s the point? How does it stand out from every other boring app? How does it reward and entertain me? No chance of me getting any return of my lifetime membership money. Reading the other recent reviews it is evident I’m not the only one that feels this way. If at all possible, I’ll bet people would take the old version back with no hard feelings..Version: 10.0.2
✓ Bad updateI was using this app and really loving it, I liked the avatar and being able to add my recipes and have then remembered for the future. I used it for over a year to help me track activity and calories and lost over four stone! But this new update lost all that data, I found it really helpful being able to see how far I’ve come and that is all gone because of the update. I’m so upset I have unsubscribed and deleted the app and switched to a basic calorie counter. You should consider that the data people have stored on your app might be important to them before you delete it all. I also think the new interface is messy and looks more complicated. I’m am grateful for the help this app has given me for the last year and hopefully others will find it helpful too, and hopefully their data won’t be deleted if you update again..Version: 10.0.0
✓ Not the bestIt seems ok enough, but you can’t change kgs into lbs which really annoys me because I have never used kgs. Also a lot of features need premium and the avatar kinda annoyed me tbh..Version: 9.0.61
✓ It was great but crashes now for some reason!I used this app last year and lost almost 2 stone. Slowly the weight has started creeping on again and I downloaded the app again.... but when I try to change the weight from kgs to pounds it just crashes 😶 Sort this out and you have one amazing app, otherwise I can’t use it anymore 🥴.Version: 9.0.65
✓ Great but not in AustraliaI liked the app but I couldn’t add Australian brands so I couldn’t really make it work for me..Version: 10.1.2
✓ Bar code scan doesn’t workThe bar code scan function doesn’t work, or doesn’t work on Canadian bar codes. The diarizing of activity and food consumption is time consuming and clunky. The weekly fee of $3.99 seems stiff for an app, but so far the app is helping me control my eating and I have lost weight..Version: 10.0.6
✓ EhIt’s ok.. it’s good for letting you have the option to put your calorie goal lower than just 1.2k but besides that it was very frustrating considering you get to “edit” your avatar but that’s only if you pay for a subscription.. I have no problem at all paying for it but as soon as I did, everything just started loading and all the “rewards” I was getting I wasn’t even able to use it was just blank and white and continuously loading non stop. So I stopped caring about the fun part all in general.. just kinda upset that I paid for an app to just stop working. And I tried keeping my measurements in kg + cm but I decided I wanted to change it to Ft + Inches and every time I click to change it, it always crashes so overall. The app needs a huge update in my opinion. It’s wayy too many bugs..Version: 9.0.63
✓ UpdateI hate the new update. Put it back. No one likes it..Version: 10.0.2
✓ New to the appI just started using the app yesterday and I am liking it so far. I’m just wondering why the clothes for the avatar is continually spinning and not coming up. It states that I am not connected to the internet, but I am. I made sure it was the most updated version as well. I was going to contact your help desk but was unsure how to do that. Thanks.Version: 9.0.64
✓ App only partially works with new Iphone updateI am a premium customer who has been using this app for over a year and loved it! Previously gave it five stars and found it much more enjoyable to use than the WW app. It is certainly a fun way to track your weight loss and daily track your calories. Unfortunately no matter what I do this app will no longer work with the latest iPhone updates. I contacted the developer and it’s been over a week with no word yet on what the problem is but the app continually tells me that it is not connected to the Internet (I am connected to the Internet and every other app on my phone works) therefore I’m unable to do anything with the avatar and none of the awards show up. I love the app and I was so desperate to get it working again that I deleted it but unfortunately of course that deleted all of my clothes and reset everything which would have been OK if it would’ve actually made the app work again but it did not. Very disappointed that all the fun stuff doesn’t work anymore..Version: 9.0.64
✓ You have to payI had this app for only a day and I can’t log my dinner because I need a subscription?? If I try it just kicks me out of the app or shows me an advertisement saying I need to pay..Version: 10.1.0
✓ Old version was betterI loved the old version, the avatar was great motivation and made using the app fun. The new version is just like hundreds others available. I used to use the old version whenever I needed to watch my food and always helped me go back to my weight. I barely use the new version and to be honest I doubt I will ever be using it again. So sad the update wasn’t what I was looking for..Version: 10.0.4
✓ I don’t like the new versionI loved the version that used the achievements because it helped me work towards something. This new version took away everything I liked about the old version of the app, and made it boring just like any other food dairy, AND also made it more difficult because now the barcode scanner doesn’t work, and won’t recognize anything you scan. I don’t have time to input individual nutrition facts for everything each meal, but I’m forced to to make sure that everything is accurate. I spend more time doing that then actually eating anything now. I also hate that that most things are in grams. The other version had more ways to input how much of something you were eating, and with this version, it’s hit or miss on weather or not it’ll tell you the serving size, and if it does, it flashes really quickly on the search page, but does show you what it is on the input food page, and it’s very easy to forget. I paid for the full version before they changed it so I’m going to use it, but I’ll definitely be looking for something else afterwards..Version: 10.0.0
✓ CrashesWhenever I try to change from kg to lbs it crashes..Version: 9.0.61
✓ New Update made it blandWhat happened to all of those custom motivational quotes I could give myself, the really pretty aesthetics, the ability to set my own preferences, the cute and inspiring tape measure that shows your progress? The adorable avatar? The sodium intake? The sugar intake? The "Tip of the day"? Where did it all go?! It's just a basic calorie counting/fitness app now. I liked this app because it was fun. It was colorful. It was customizable. It was motivating. It was unique It gave me a reason to wanna lose weight and live a healthy lifestyle. It was the only app that I stuck with. Sure some things didn't work here and there, but that doesn't mean you have to tear the whole thing down! Updates are supposed to improve those things that were wrong, not fix what isn't broken and make them worse. You've sucked all of the fun and motivation out of this app, please change it back!.Version: 10.0.0
✓ Good but strange.There's a lot good in it. Definitely love the app and what it has to offer. But sometimes when you insert food or even scan the items, the calories are off. For example I scanned a bag that said 4 pieces were 160. But the app said 4 pieces are 155 or other times it will say different in the idea of 4 pieces and 160. But the app will say 5 pieces are 160. It's a bit weird. The other thing that throws me off is that the exercise kinda adds to calorie. So let's say 2000. You exercise to burn 200 calories. And it will add to 2200 on the app. Which is fine but if you're watching calorie intake I'd suggest not adding in the exercise. Just do the exercises but do not add to the app and continue watching the natural calorie intake your app tells you. I could be wrong for suggesting that. But I felt more change and result doing the latter. One last thing though, the app is pretty great. I like the idea and how diverse you can find a lot of the meals or food, even if you're at a restaurant you can type it! Example being things like red lobster! Or to be more accurate cheddar biscuits red lobster. And when you scan or insert something that doesn't add to the calorie intake that it says on (let's say a bag or menu), you can always change it. It doesn't force it upon you as if you'd be wrong..Version: 9.0.28
✓ Update erased everythingThe update brought a more modern interface but erased all my info, including recipes I’d painstakingly added. Calorie tracking is hard enough without having to start from scratch. And with no warning! The interface is now another one of those apps where everything is mostly white space and despite having ample room for an entire row of text, they choose to display only the first few words leaving you guessing what you’re picking. Absolutely useless..Version: 10.0.0
✓ GlitchyI find the wardrobe very glitchy. Part of this app is it brings new items for your wardrobe as you exercise or updates but when you try to view these new items it kicks you out..Version: 9.0.60
✓ I love this app. Not impressed about pricingI have been using this app for YEARS! And I love it. However, all of a sudden the main function of charting has been removed on the feee version and I have to pay a ridiculous amount of money to use it. Not impressed at all..Version: 9.0.60
✓ Awful update. I’m off to another app.I’ve been using this app for years. It was simple and allowed you to input absolutely any product, item weight and calories. This one appears to lean towards American foods and as I am in the UK, have to spend time inputting every little piece of information in for a new food. You can do a quick log, but this is not stored so should you eat the same food the next day, you have to input it all over again. It’s a completely different app and you are no longer able to upload any photos (I logged weight charts and inspirational information, now I have to search through hundreds of photos on my iPad to find what I’m looking for) It deleted all previous information and it’s just so laborious now that I don’t have the time to log anything anymore. I’m off!.Version: 10.0.2
✓ New ChangesThis app was just completely redesigned. They took all the fun out of it by removing the personalized avatar (which you could watch slimming down as you lost weight) and the ability to earn points (by doing exercise or making healthy choices) to dress the avatar. And no more motivational tips. This is a very basic and boring calorie-tracking app now. Cancelled my membership..Version: 10.0.0
✓ Bring back the colorful older version with AvatarI used to love this app. I would log in faithfully. It was so easy to use, colorful and I loved when you lost weight your avatar slimmed down as well. I updated a few years ago and didn’t even realize that this was the same app. I kept looking for the old logo till it hit me…. They changed everything. The avatar made this app unique but now it boring and plain. I don’t know what possessed them to do that. It sad because the app helped me track weight loss of 127lbs. I even put my photos of my progress. My start weight, log in of what I ate, all those were lost with the update. Unfortunately I gained COVID weight 30lbs and wanted to use the app again. I’m deleting this app & checking periodically if they change it back to the old version with enhanced updates. This app used to hold 5 stars for me. I didn’t even want to give it 1 star. It is sooo boring and limited. Developers what possessed you to change a good thing? If it’s not broke don’t fix it!!!.Version: 10.0.6
✓ Revised reviewI’m revising my review because of poor customer support. For several months at several times I have tried contacting customer service. I receive a confirmation text that they received my text but nothing further to help resolve my issue. I tried the apps suggestions for no longer receiving notifications. None of the suggestions worked. The notifications for me was a big help in my weight loss journey. Without the notifications it put me in charge of searching for motivation vehement the notifications worked the program would notify me at the times I had requested. Without the notifications there is no reason to pay for the app. It was a combination of a lot of good motivational features that kept me using it for 424 days. I’m very sad to go but I’m only occasionally using the app without the notifications. I’m leaving my old review so that you can see the great features it has if they would fix there lack of customer support. ——-here is my old review——-Best app I’ve used for motivation. It has lots of different ways to be motivated plus reminders so you don’t forget your promises to yourself. Definitely try it. You won’t regret it. The only thing I’m not crazy about is that it doesn’t sinc with weight watchers. I’m a weight watchers member so in order to see patterns in eating and the emotional note I made in this app I need to input my food twice or toggle between the two apps. Even with this the app is still fantastic!!!.Version: 9.0.28
✓ Not greatBring back the picture of the person losing weight. That's why I had it..Version: 10.0.0
✓ Keeps crashingCan’t change measurement units since it crashes every time I try. Even tried to contact their customer support twice and nothing. Crickets from them. Not impressed at all.Version: 9.0.63
✓ Pointless appUseless as a motivator and horrible log for food. Don't waste your money on this one..Version: 6.0.3
✓ Adding foodI like the app, but I would use it so much more, and help me so much more if we could scan barcodes ( or is there and I didn’t find it?!) I used myfitnesspal for a few years, and is so much easier to add food there and it finds so many more foods then this app... it would be nice if you guys did some work around this... I don’t like eating the same old boring food every day specially if im on a diet... and you not giving me much option here...!.Version: 9.0.28
✓ Sync with Health appSince the last version, it won’t sync with the health app on IOS.Version: 9.0.65
✓ Changed the appIve had this app for over a year and loved it. But recently, they changed the app and made this app just like all the other garbage ones. Ive gone from loving the app to hating it. It over-notifies and is no longer home-cooking friendly..Version: 10.0.0
✓ Move along if you aren’t a girl or have a different scheduleEach person is different. Different needs. Different schedules. Etc. this doesn’t allow any of that. First of all the avatar can ONLY be customized for females. I dunno, that tells me that if you aren’t a girl they don’t think you should care about yourself. Heck you can’t even set how the weight and body looks, let along clothes options. And that right there would drop it t two stars. Just cause I’m not a girl doesn’t mean I don’t need help loosing weight. Plus I might have the dietary needs of one gender but I don’t want that avatar. It’s supposed to be motivational. Instead it makes me unmotivated. Secondly and this is even bigger. NOT EVERYONE SLEEPS AT NIGHT!!!! There is no reason that it can’t let you choose when to restart the day when it comes to daily goals. Heck even my sleep app can figure it out. Why can’t this? I work overnights. A LOT of people do nowadays. What, are we not allowed to be healthy? No it is NOT a new day for me, don’t reset my dang challenges and calorie sheet. That would drop this negative stars if I could. Simply cause the two of these issues drop this from a competent app that would be nice to use and keep track of things to a piece of garbage that’s no better than a notebook and a pen..Version: 9.0.28
✓ Such SillinessTo be honest I really should have researched the health apps better but in my haste I chose this app. I like that I can track my progress on a graph but there are other apps that do the same thing. There are positive reminders which are nice. I do like the nutritional value of meals eaten so that I can track what not to eat. The silliness of earning clothing as you complete tasks is pointless and does nothing to motivate me as a mature woman. My main reason for giving this app a low rating is the customer service. I had some questions when I first made this purchased. Within minutes I received an email informing me that I would get a reply within 48 hours. Well it’s been almost ONE month and I have yet to be contacted. A company is only as good as its customer service! So basically they got my money and said, “Screw you.” Needless to say I won’t be renewing my subscription..Version: 9.0.28
✓ RepasMoi je demeure au Québec et ici il y’a un souper,Pouvez vous ajouter cela s’il vous plait c’est plus adapter pour nous .Merci.Je n’aime pas la nouvelle version.En plus les recettes sont en Anglais.Je ne me réabonnerez sûrement pas…Compliqué pour rien…🙁🙁🙁.Version: 10.0.0
✓ I’ve been few yrs with app , I’m dissatisfied nowI’ve been very happy with the app for few yrs now after the new updatesI lost my avatar and all the accessories I earned and worked so hard for, overtime and now when I look at the App Store now you have to be paid subscription to have your avatar that’s wrong for the ones has been on the program for a long time. I feel the new update of this new paid subscription, I can see you charging for new comers for the avatar , but your customers that been there with you over the years it should not be taken away for what they earned, maybe you could limit it or they can’t earned anymore unless subscribe….but should be able to keep the ones earned.. Has to be a better way than this. I’m very disappointed and un happy….Version: 10.0.0
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