F-Secure: Total Security & VPN App Negative ReviewsF-Secure Corporation

F-Secure: Total Security & VPN Negative Reviews

4.1
4.12308 star

Total 54 Negative Reviews

F-Secure: Total Security & VPN App Complaints & User Negative Comments 2024

F-Secure: Total Security & VPN app received 54 complaints, negative comments and reviews by users. Have you ever had a bad experience using F-Secure: Total Security & VPN? Can you share your negative thoughts about f-secure: total security & vpn?

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F-Secure: Total Security & VPN for Negative User Reviews

BadREMOVE NEED FOR EMAIL!!!!!.Version: 17.3.241511

SAFE F-SecureHave just paid for another 2 years worth of F-Secure products for various items. Can’t use the product on my I-Pad anymore though because it wants OS13+ and I can only have OS 12. Huh built in obsolescence. I’m not chucking out a perfectly good piece of kit so ta ta F-Secure..Version: 18.5.274700

No longer sure if I trust F-SecureI’ve used F-Secure since 2011 and been more than happy with it until yesterday. I received an Email from a friend who says they received an Email from me with a virus. They didn’t open it as their software picked up on it. Normally I’d get my virus software to do a scan but can’t find how on my ipad.Version: 17.5.244500

New Update is AwfulI do not like the new update. I just update my app and now it wants you to create an account which you did not have to do before. I have tried to create one and it will not let me. I have done 8 letter password with capital letter and included a number it will not accept anything I do. Fix this F- Secure. Do a fix to this app..Version: 15.4.214907

No DuckDuckGo or user privacy based option??What’s your reason for not offering DuckDuckGo as an option for default search engine? Especially as a security company like F-Secure, it makes no sense at all to me for you to make Google the default engine. When it’s clearly known as one of the prime violators of user privacy, yet don’t offer a top search engine dedicated to user privacy & security like DDG. You could at least have offered StartPage. As is now none of your options are a selection I’m comfortable with. So unfortunately I must uninstall..Version: 18.3

TerribleI downloaded and tried to create an account and it kept failing, refused my passcode on Facebook which I knew is correct. Don't waste your time. This applications stinks.Version: 16.2.221203

UsageApp is okay. After a few uses the ads from websites started popping up again and attempts made by malicious sites tried to redirect browsing. Even after deleting history seemed like browsing patterns memorized and attempts by sites continued. App does a good job alerting you but you have to kill it and restart it too often. Better than browsing naked though.Version: 17.5.244500

For youNeed a free week on apple have Freedome VPN you need to look after your customers only two stars..Version: 17.7.260301

App doesn't workInstalled fine, but go to create an account it just goes to a blank page...Version: 16.3.222202

Not entirely usefulI have found that at least one website which I visit several times a day will not open in F-Secure. This problem defeats the whole purpose of using this browser in the first place. What is the point of using a browser which prevents you from visiting the websites of your choice? I suppose that is the ultimate in security...if you can't visit any websites, you'll be exposed to no threats. I would recommend using a real browser and utilizing third party apps which actually work. Don't waste your time with this one..Version: 15.2.212203

Search engineDoes not offer a non tracking search engine like duckduckgo, bing,google,yahoo tracks users, only duck duck go blocks these trackers..Version: 18.5.274700

Looks very dodgyInstalled and created an account. This apparently signed me up for a subscription. There is NO mention of any pricing at all. Just wanted a virus scanner. Can’t see what this does or how much it costs. It seems very underhand. Legit companies are upfront with pricing. There’s not even an option to email/contact to find out. Deleted it straight away. If I’d received this as an email it would be a scam.Version: 17.6.251002

UninstallHi, can you please tell me how to uninstall this app from my IPad please, as I don’t want it any more, as it’s slowing my iPad down really bad. There’s no uninstall on it, just open button! Please help.Version: 17.7.260301

Adios.When I opened it up today, I saw I needed to create an account. Sorry. I'm not playing that game. I'll find another program that does the same thing without needing to know who I am..Version: 15.4.214907

Stopped workingThis app was fine when I first downloaded it to my iPad, but after a few days, it won’t let me access my bank accounts online. My bank is saved in favourites, but when I click the link to go to “online banking”, nothing happens!.Version: 17.2.235200

This does nothing - move on.I went to a known phishing site to test the “safe browser” - entered fake details went straight through. This does nothing to protect you. It just collects your information. 0/10 for effort..Version: 19.1

Neutral score, can't sayNot quite as liberating as planned. This could be a great app, but ISPs might not let you get into it without first detouring and signing up to their own apps. In some places, roadblocks and diversions are set up by men with guns; online in the UK, BT is the bully, even if you're only a guest of one of their customers. It's no fault of this app, but it would be fair to hope these overbearing controls can be avoided. If I haven't chosen the page I'm going to, the app should challenge the mobsters. Other types of app don't require a BT account, so there's obviously no reason a browser should. Perhaps we could set a password to permit redirections only when we're ready for them, or an option to block all BT content until they behave better?.Version: 15.1.211305

Phone and tablet slowed then crashedMy iPhone 12 crashed and won’t turn on. I was pleased momentarily, but today while talking to Norton and Apple, all roads led back this app. Im sure it works for some, but it didn’t work with my devices..Version: 18.4.272901

App is not user friendlyCan’t comment on effectiveness though it has marked some well known sites as being harmful. Main comment is app is not initiative. Good luck finding the back button, trying to open more than one tab, run a new search, or close a tab. Can’t find help anywhere on forums on how to do this..Version: 17.7.260301

Forget itTakes so long to register pages expire, start again, forget it.Version: 16.3.222202

Somewhat Good...The extra security is nice but needs enhancements... on my iPad, screen rotation was limited and turning off safe search in both app and Yahoo failed to hold... Adult stuff censored..Version: 2.50.203202

HorribleI cant type anything ! It scrolls me back up when i try to scroll down, It freezes randomly this app needs lots of improvement! Until then im uninstalling..Version: 15.4.215019

Subscription costs moneyNowhere in the App Store description does it mention that you get a free 30 day trial and then have to pay Very misleading I had heard good things about F Secure but this makes me not want to use them.Version: 16.3.222202

Unhappy 1Since the last update , the private search does not work on my iPad Air, the browsing history does not delete and there seems to be no way to delete it. This all worked perfectly until the latest up date.Version: 18.3.272103

Not impressedWhen it tells me that there is a problem with a site but I can still use it if I trust it when I click to accept it keeps telling me the same message again and again! Sometimes it can’t access the site that is meant to protect me which is worrying. Don’t think I will be renewing subscription ☹️.Version: 17.7.260301

Not so goodTrying to watch a video from your favorite site is a joke. Terrible! I will not pay for this app after my 30 day trial expires..Version: 16.3.222202

Horrible. Forces account creationThis all now forces me to ebter email and name to create an account. It goes against every reason one would want to use this account. I may not renew my other services with company. Losing my trust!!.Version: 15.4.214907

Keeps closingThis app was awesome for the past year, until recently it started closing. It's so aggravating. You are about to enter a website and it just closes. It happens several times a day. Please fix this! I wish I never upgraded the app..Version: 2.50.202402

Mr jamie p / Yaxley 21Very good app keeps it's eye on the ball all the time with internet security etc I would definitely recommend the only downfall is I don't think it scans contacts and email and photos like Avira and lookout does. But f-secure it also crashes consistently as well. but apart from that good stuff F-SECURE SAFE keep up the good work, Jamie Parton..Version: 15.2.212203

Safari5.1Why does this app us g Safari browser app 5.1 X Lion. Maybe because it isnt secure and neither ths app. Still wait for reply. This the determining factor of less or more stars..Version: 15.4.215019

Decent but crashesI like the way this browser works and looks overall. The only problem is that is crashes using the back button constantly while internet browsing. Fix that at and it would be a contender for BEST browser!.Version: 2.50.201102

Terms updateI received an update to terms and conditions which appears to have completely screwed usage up. Each time I use the app I now have to keep allowing the terms update to enable VPN to work. It doesn’t save trusted sites etc anymore. It was fine until you did this update…..please fix it 😊.Version: 21.0

Barely visible UIThe new blue/white interface is difficult to see and could be a barrier for users with lower than normal vision. Font used in main menu. Has also changed to a smaller appearance again difficult to read. Greater ux analysis is needed as this is not an improvement on the previous version. Shame as it is a good product..Version: 15.4.214907

Unsubscribe?While there is no notice of a subscription in the app description, there appears to be a one year subscription applied without permission or full explanation. Additionally, there appears to be no way to easily alter or remove this subscription, and F-Secure's customer service seems either slow or non-existent when I sent an inquiry in regards to this issue..Version: 2.50.203202

I deleted this app weeks agoI got a email about my trail ending when I never sign up for one please help me. I deleted this app weeks ago and it pop up.Version: 17.6.251002

F-secure browserI like f-secure products even have some beta products that I'm testing I had and encounter with a hacker that is running scripts that attacked the browser. Something to look into. I'm seeing more and more of this now there using everything in a bundle to tackle control of your pc..Version: 15.2.212203

BadEvery time I go on it says my time limit is reached.Version: 17.6.251002

Unhappy CustomerI first used this Ap when offered a 6 month subscription, this subsequently led to me purchasing 12 months, followed by a further 2- year subscription. Since my 2 year subscription was paid, I have noticed I was not covered and my iPad did not allow me to search, unless I signed into my chosen search source, google every time I wanted to search the web. Having reported this a number of times, the customer service contact repeats the same instructions, which I have tried, and confirmed they are not working. I am left with a paid subscription for something that does not work. My advice would be to consider alternative options that will provide wen security..Version: 18.4.272901

No license to install SafeI don't understand the meaning if this. I created an account and the account was verified so after this I was told that I did not have a license to install Safe. Totally lost as to what this means that's why only 2 stars.Version: 17.0.233002

Frustrating AppI downloaded this App to ensure safe browsing but it crashes so frequently that I've decided it's not worth it. It needs a lot more work to make it a useful addition to my App collection so it's going to be deleted!.Version: 15.2.212203

MrThis app is a free trial for 29 days then if you want to renew it cost over $100 dollars to continue and i couldnt find anywhere that says deactivate my account not recomended.Version: 16.3.223800

TrevorDo not know if it is working or not just keep saying his protection.Version: 17.7.260301

Oh dear, it won’t work now unless.....You fill in your name and e-mail with a password to create an account. So much for security and safety. Dumped!.Version: 17.6.251002

No licenses availableA message comes up when I tried to Jad this on my iPhone “ No licenses available You do not have any licenses available to install SAFE..Version: 17.5.244500

Does not allow scanWhy no scan option on iphone?.Version: 17.6.251002

F secure safeI downloaded this App as it was part of a Virgin Media promotion with a 3 month free trial. On the plus side it does not seem to slow down my IPhone or iPad but it does not appear to be doing anything and it does not seem possible to scan the device. Not sure I want to pay money for something that gives no obvious protection. I have looked on F Secure’s web site and it appears to be slightly cheaper on there and with more extras..Version: 19.0

Mr. C.The program won't open until you accept the terms of the agreement, but it won't allow you to open the page with the terms of the agreement? WTF?.Version: 15.2.212203

It wouldn’t be so bad ifIt wouldn’t be so bad if you didn’t have to sign in everywhere all the time just to keep yourself safe from the people that are spying on your phone. Yes I know spyzie is on my phone and someone is watching every keystroke I make. This app claimed to erase and block it. Still hasn’t. I don’t know how many more apps I have to go through to get this spyware off my new iPhone 10XR! Frustrated!!!.Version: 17.6.251002

DisappointedDoesn’t let me unsubscribe.Version: 17.6.251002

ConAbsolutely a con every time I try the page is no longer available, have tried 10 times and same thing happens again and again.Version: 17.2.235200

No support for iPad and iPhone not able to run iOS 13 and aboveIt seems strange for a company to miss the opportunity to support millions of iPhone and iPad users who cannot load the iOS 13 necessary to run SAFE by simply giving them access to an older version. I’ll have to go to another company.......Version: 18.5.274700

Somewhat disappointingOverall fairly good app will update this after further usage..Version: 17.5.244500

Not kid friendlyThis app is rated 17+, so how does my 9 yr old use this app that say it is for the whole family? I use Apple parental restrictions so can only use 9+ Apps. If it was for the whole family, it should be 4+..Version: 18.5.274700

Don't get !Once it is installed good luck figuring out how the heck to get rid of it and/or cancel. Free trial isn't so free when you get charged because you can't get rid of it!!!!.Version: 16.5.230102


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