Smith's App Support

Smith's App User Reviews

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Smith's Pros

✓ GlitchesThe app glitches often. I have to update it all the time and yet glitches still happen. You should be able to update your order until the evening before, but if something is out of stock it freezes. It won’t allow you to take the out of stock item out if your cart, so you can make changes to your order. Your order is stick as is even 4 days before. No changes can be made. It’s hard to leave notes for the shoppers that they can understand. They told me What it looks like in your screen doesn’t look the same in their screen. For example if I want rolls, but would like to specify that substitutions are okay, but not a specific kind like dinner rolls. I can’t just write it that simply. I must spell out that I in fact want rolls and maybe not noodles. I thought it would be more intuitive that the notes were fir the item in question..Disneylandin2weeksVersion: 45.2

✓ Best online grocery shopping!The entire team at the Provo location on freedom blvd is amazing. Everything is always the right temperature when they bring it out to you. They best produce is always picked for me. If any substitutions are needed I am always contacted and if it cannot be substantiated or if the substitute is just not right when you are going over the order they are polite and kind and just remove the item from my order. When I have had unforeseen life circumstances that I need to change my pick up time it is just a quick call. The best service their is even when you need a delivery always the most wonderful people to work with. The digital and paper coupons are so easily applied to your order!.PermagiggleVersion: 35.0

Smith's Cons

✗ It’s okay, but not greatFor a store with such great products and employees, this app doesn’t live up to your brand. With the coupons, I have two major complaints. First - the layout doesn’t allow you to either see the image of the product and the title of the items is always cut off. So I can see Kroger Brand T…. But then I have to click the coupon to see what it actually is. Second - when I’m in the store, if I scan the items barcode, the coupon associated with it doesn’t pull up. Instead it just gives me the order picker or store location option. Might I suggest that your software engineers download the Target app and give it a try and take some notes. Bring your app up to the amazing brand standard you have created in the stores, please..JxfalklandVersion: 53.2

✗ My reviewI am a busy parent. It took me just as long to shop on app as it would for me to walk into the store. The app really is not user friendly. For example, I just wanted to buy rice. I was hoping all types of rice would pop up. But no, I had to search in the correct category for rice. I wanted to buy Jimmy johns breakfast sausage. Could not find it. Because of that I did not buy breakfast biscuits. You lost two items I can not buy. Don’t get me started on the coupons. The customer has to scroll for 15 mins plus looking for what they want. Plus if you try to look up “what you want” you can’t tell if there’s a coupon or not. I feel like I’m missing out on the deals going on. This was not a pleasant experience on my end. Unfortunately I don’t have a answer to my rant. Oh by the way you lost another sell because I could not find my brand of laundry detergent. I can only use All clear and free. I didn’t even care if it was on sale or not. I just need it. I never could pull it up on app. Thanks for listening. I hope I helped IT with how they can improve the app..Las vegas eastsiderVersion: 20.2

Is Smith's legit?

✅ Yes. Smith's is 100% legit to us. This conclusion was arrived at by running over 89,049 Smith's user reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, AppSupports Legitimacy Score for Smith's is 90.5/100.

Is Smith's safe?

✅ Yes. Smith's is quiet safe to use. This is based on our NLP analysis of over 89,049 user reviews sourced from the IOS appstore and the appstore cumulative rating of 4.7/5. AppSupports Safety Score for Smith's is 93.0/100.

Should I download Smith's?

✅ There have been no security reports that makes Smith's a dangerous app to use on your smartphone right now.