- 35.6LEGITIMACY SCORE
- 38.6SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
SQUARE ENIX Software Token App Complaints & User Negative Comments 2024
SQUARE ENIX Software Token app received 57 complaints, negative comments and reviews by users. Have you ever had a bad experience using SQUARE ENIX Software Token? Can you share your negative thoughts about square enix software token?
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SQUARE ENIX Software Token for Negative User Reviews
✓ Hate how u need thisMy account keeps getting locked every time I log in with out this. Got no choice but to get it. I don't need extra security..Version: 1.0.0
✓ DespicableI’ve never once run into this many problems trying to play a game. I’ve spent hours just trying to figure out how to freaking launch the game for the first time and there is so much back door crap that’s confusing as heck that you must do before you can even log on. Absolutely sickening and no excuse for it..Version: 1.6.2
✓ If you’re stuck in the authentication loopTo log into your se account on here since it needs your registration code or whatever on the third line, there’s a next button that took me way tooooo long to find under the prompt it gives for you to download this app (should be an orange next button). click that, and it’ll send the code you need to log into THIS to your email, which will then let you get the one time pass to log into the client? so tiring but it’s doable! hope this is able to help a bit!.Version: 1.6.2
✓ Literally impossible to useI’m trying to register a Final Fantasy 14 account. I’ve followed the other million steps required to play this stupid game but this is where that effort ends because to use this app you need to accept the user agreement... EXCEPT THERE IS NO AGREE BUTTON. I have no idea how they thought this was acceptable but because there isn’t a button that allows you to accept the user agreement it’s literally impossible to progress any further. I saw a few reviews saying you can do it on devices with different screen sizes but you can’t. I tried three different devices of different sizes and it doesn’t matter, the button isn’t simply off screen it doesn’t exist. So another stunning achievement from the company that made the single worst video game of all time; Final Fantasy 13..Version: 1.3.0
✓ NightmareWhy is setting up an account so complicated? Quit the game before even starting it should never be this difficult to make an account 🤦♂️. Save yourself some trouble and just don’t try..Version: 1.6.3
✓ Don't update!!!!!!!!I did mine and unlinked me to my account..Version: 1.3.0
✓ Wow lolDownloaded FFXIV, looking all over for one time password, but can’t get to the password in order to get the one time password I. Order to register the game. After no luck I check here to troubleshoot and looks like there’s no answer. Requested a refund and uninstalled..Version: 1.6.2
✓ What the hell?Can’t even get past the terms and conditions to get into the app! iPhone has no option to accept!.Version: 1.6.2
✓ Does not workNo place to press the “agree” button. A quick Google search shows there are literally THOUSANDS who gave up and just didn’t try to play. They’ve lost hundreds of thousands in revenue due to this simple bug. Fix it..Version: 1.6.2
✓ Still Faulty and ImpossibleDespite the reviews, I also tried to set this up to use — not only is it cumbersome to set up because of the endless jumping, if the app breaks and resets for some reason after the fact, it is near impossible to log back into the system to fix it — you can only rely on emailing the support team to fix, and that’s not available of weekends as much people would need. It’s absolutely annoying, faulty, and aggravating to deal with, and they obviously haven’t fixed the system..Version: 1.6.2
✓ Can't even accept agreementWouldn't be so bad if I could accept the dam user agreement for first time use.Version: 1.1.0
✓ Doesn't work correctly.Repeatedly tells me I need to be connected to the internet, despite using my wifi..Version: 1.0.0
✓ The worst design everI’m having the same problem a lot of people are. I’m coming back to final fantasy after years away. I need a 1 time password to sign in, but I can’t get that password because it won’t let me log in without a 1 time password. I’ve been trying for 40 minutes to find some link or window to figure this out and nothing. Literally kept me from buying the final fantasy 14 game. This thing is broke. See ya square Enix, I probably won’t be buying anymore of your games..Version: 1.6.2
✓ UnusableImpossible to accept agreement. No buttons. As buggy as the game itself, if such a thing were posdible..Version: 1.6.2
✓ Garbage.&:&,.Version: 1.3.0
✓ LoginTerrible. One word..Version: 1.6.2
✓ This system is an endless nightmare loopI was a player years ago, trying to come back , check it out, paid for the expansions and now can’t log in, why? Because this is the most flawed security system I’ve ever dealt with. Can’t login without a one time password, can’t log in to get my one time password because I need a registration password. Can’t get a registration password without logging into my account with a one time password. Can’t reset my account without an emergency override password. Can’t get that without logging into some other account with a one time password. This is the most screwed up, backwards, use unfriendly system I’ve ever dealt with. This is an absolute joke and I feel like I’m being pranked. I don’t even want to play the game anymore since I’ve been trying for 3 days to do so and still can’t login. I was one hold for an hour and 47 minutes and hung up. I hate this app, I hate square Enid and I hate this game, and I haven’t even gotten to play it again. Bye..Version: 1.6.2
✓ Opt out?This is the dumbest thing to be forced to go through so many things just to get into my own account. This should be an option to have a secondary password, not mandatory. Also the instructions could have been more clear. All i was trying to was play Final Fantasy. You would have thought I was applying for a government position..Version: 1.6.2
✓ Just needs a new methodAll the Square Enix games are fantastic so get the wrong image if you're new to them and reading this review, but this app is just inconvenient... Every time you get a new phone or just delete the app (for whatever that may be) you will pretty much have to call customer support to have your one time password recovered or reset... Which is pretty funny as everytime I hear someone call customer support they always know exactly what it is people call for 😂.Version: 1.3.0
✓ PointlessI cannot log in. I have a game I cannot play. Will not accept my details.Version: 1.0.0
✓ Does not workI’ve been putting in all the right information and it’s actually trying to tell me otherwise. How do I know it’s the right info? Because I logged out of my square Enid account and logged back in with the same information this app is telling me I have wrong..Version: 1.6.2
✓ The whole squarc cnix system is brokenIt just doesn't work. The whole squarc cnix system is broken. FF xiv game being returned..Version: 1.3.0
✓ UselessWill not accept my login details..Version: 1.0.0
✓ Do betterSo many people are complaining about you guys password system. This isnt a clover idea or even semi clover this is the worst system i have ever come across just fix it so people can play the game. 2 outta 5 stars and you guys have a lot of bad reviews smh.Version: 1.6.3
✓ Stuck in a loopWent to login after awhile from being away from the game; couldn’t login without a one-time password, couldn’t get a one-time password without logging in. Had to make a new account and use the Google Authenticator instead..Version: 1.6.2
✓ Horrible service!Due to being away from FFXIV for years I can’t get my account back because of a one time password that I can’t access without a registration password which I no longer have and I don’t have an emergency password removal, customer support is horrible and I couldn’t send an email to them because the website isn’t working! If I could rate this in the negative I would..Version: 1.3.0
✓ UselessDownloaded this to my iPhone 12 mini to safeguard my FF XIV account and I cannot get past the initial user agreement screen. Nothing to select to confirm agreement. Also tried on my iPad mini (5) and iPad (7) and have the same issue. So I can’t protect my account. Thanks a bunch..Version: 1.6.2
✓ You Don’t need this AppSo obviously the idea of this app was not only terrible but poorly designed and not user friendly. With much better alternatives like the steam guard app for example for steam users. What you might not know however is you don’t actually need this app. I was digging through the hidden pages in the support page that suggested leaving it empty on the login screen. Tried that and it logged me in and put me right to the download page. Wish that would be more obvious but at least it’s a feature..Version: 1.6.2
✓ Can't get past agreementCan't even accept agreement so app is useless.Version: 1.1.0
✓ Sécuritaire mais chiantJ'ai malencontreusement desinstallé cette application lorsque j'ai pris une pause du jeu. Lorsque j'ai voulu recommencer à jouer, je ne me souvenais plus de mon mot de passe. Cependant, ça prend le code à usage unique pour réinitialiser son mot de passe ET en prime ca prend le mot de passe lorsque tu réinstalle cette application. Alors je n'ai aucunement accès au jeu pour le moment. Il faut absolument que je contacte l'assistance clientèle durant les heures de bureau. Très chiant tout ca....Version: 1.1.0
✓ Worst log in system for a game I’ve ever seen.Final fantasy 14 has the most needlessly convoluted log in of any video game ever made. If you ever have the misfortune of forgetting your password for the FFXIV launcher, say goodbye to getting it back. You need to log in to an account management system to change the password on the launcher, but to log in to the account management system you need to know your password and also have this SPECIFIC Authenticator, rather than using Google’s. Absolutely horrible..Version: 1.6.2
✓ App randomly reset so I’m locked outToken worked fine for over a year. Tried to log in today, opened app and it’s asking for registration info. I haven’t changed anything in my account, got no emails. App worked fine yesterday, I wake up and I’m now locked out The emergency removal I saved doesn’t work. Tried copy pasting and manually typing everything out.Version: 1.6.2
✓ Stupid account recoveryCreating a free trial for ff14 is the worse process ever. Tried 3 times and emailed…Customer care sucked. Can’t believe you guys can’t setup a working platform ..Version: 1.6.2
✓ Great but be carefulIf you want extra security it’s great but you need to be careful when installing an iPhone backup since it can reset the app meaning you are locked out and will have to contact Square Enix.Version: 1.6.2
✓ Perhaps more of a risk then a benefit.This app does not support backing up to iCloud. Therefore if your phone gets erased the app and it’s data are gone. The only way to recovery is with an emergency recovery code that apparently doesn’t always work..Version: 1.3.0
✓ Doesn’t workThe one time password app needs a one time password to get into!! Is this a joke? How the f do I get this password. Your system is a big turn-off. You’ve lost a customer today..Version: 1.6.2
✓ Not very goodI just hate the fact you have to own final fantasy 11 or 14 just to login..Version: 1.2.0
✓ Garbage appSquare Enix lost a potential client today. I’m not so desperate to play your game that I’ll succumb to an endless registration loop. Fix your sht..Version: 1.6.2
✓ Square Enix is trashIt’s so bad. No logical thought was used at all in development of their systems and process. I just wanted to play final fantasy. Why I can just turn the game on and play I’ll never know. I have no problem signing up for a game or even paying additional charges but when you can’t log in on your PlayStation or smart device we have problems. Really bad, wouldn’t recommend it to anyone. Square Enix is trash..Version: 1.6.3
✓ Works fine on 7 PlusThis app isn't pretty or anything, but it works fine. As others have said, the accept button for terms of service is at the upper left corner. Just click the word "accept"....Version: 1.3.0
✓ I wouldn’t use this Authenticator.I am trapped out of my ff14 account and square Enix customer support is slow. It doesn’t have a patch on the bnet Authenticator.Version: 1.6.2
✓ Brain dead circle-jerkActivating this token was the biggest mistake I’ve ever made, I’m now just locked out of my account because that which is supposed to give me my one-time password is now asking for one that I cannot give, customer service doesn’t care enough to fix the issue and essentially expected to pay for the game and all the expansions again just to be able to play again, all my progress and time spent, the subscription fees I paid, meaning nothing, if you think even for a second that this token is a good idea, STOP, don’t throw away hundreds of dollars for a broken security feature.Version: 1.6.2
✓ My time is worth moreSo I decided to give FF online a try... quickly realised how many hoops I’d have to jump through in order to start playing. Yeah no thanks. My time is worth more than having to deal with this convoluted hack job. Hard pass. Absolute garbage..Version: 1.6.2
✓ You serious?Too many steps, not enough directions. Use the Authenticator instead of this thing.Version: 1.6.2
✓ Incredibly flawed systemI lost access to my account thanks to this terrible system. I synced my account with this authenticator for the extra lodestone port, and eventually decided to take a break from the game and made the grave mistake of uninstalling the app. Now I can’t access my account and am unable to perform an emergency removal because I can’t access my emergency removal password due to not being able to access my account info in the first place… 🙃.Version: 1.6.3
✓ BewareIf you lose or accidentally wipe your iOS device without deactivating first you will be locked out of your account effectively and SE support are very patchy with helping you to fix it. They will eventually but it can take a while and their attitude could be better and in the meantime you can't play. Better to use an ultra complex unique password. More likely to get screwed by this than helped..Version: 1.3.0
✓ It worksFunctional but badly needing an update for larger screens.Version: 1.0.0
✓ What the hell Square enixOk, download, launch and all I can get is a terms of agreement file THAT YOU CANT CLOSE OR ACCEPT!!! Fix this bug please..Version: 1.1.0
✓ Stunned by conartistryHeard a few friends were playing ffa so I wanted to give it a shot. I was stunned by the amount of hoops required to get started with this game. Not only to they force you to download this app in the name of “security” but the app, as many people have complained, makes it impossible to find the accept button. We all know they are just trying to steal and sell your data by downloading this app. Con-artistry 101. Not only did I not download the game, I quickly uninstalled the app..Version: 1.6.2
✓ Weak CodeI had to backup and restore my phone and this is the only App that lost its marbles which leaves me locked out of my account. This token also forces you to enter it every single time you want to log in. For some reason your computer doesn't get remembered. Devs please look at the Blizzard Authenticator to see how this should work.Version: 1.3.0
✓ Why no iCloud sync and iPhone XS UI redesign?This app sorely needs basic functionality such as iCloud sync or syncing with Dropbox or google drive so when you get a new device or forgot to backup you don’t lose your 2FA login. Also the user interface needs to support new phones like iPhone XS, when will this app be updated!!??.Version: 1.3.0
✓ Returning player troublesHaven’t played in a few months and low and behold my ID and pass don’t work. No worries I will download the app. Download the app hit accept. Enter my stuff…..still doesn’t work…lame well the barriers to entry keep me from playing. Don’t have the old email the game is attached to so… ya guess I’m done?.Version: 1.6.2
✓ IPhone 5 supportApp needs iPhone 5/5s screen support badly Other than that it works fine.Version: 1.0.0
✓ App is horribleStuck in a loop, wants my code to login online. But it wants a code from online to login in the app to get the code, to simply login online. This app offers no options other than filling out that page, no back button, nada..Version: 1.6.2
✓ “One time PW” Required on EVERY SINGLE LOGINEvery time you open the game and not just the usual logging in from a new location etc etc, it’s effectively a second and mandatory password and it’s needlessly annoying and primitive, better option would be to implement the usual google auth.Version: 1.6.2
✓ BugI cant find the agree and disagree at the begin.Version: 1.3.0
✓ Unable to accept EULAThere’s a long EULA to scroll through, but no accept button. This app is buggy..Version: 1.6.2
🙂 SQUARE ENIX Software Token Positive Reviews
SQUARE ENIX Software Token works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact SQUARE ENIX Software Token.
⛔ SQUARE ENIX Software Token Problems
