MouseWait For Disneyland PLAT Negative Reviews

MouseWait for Disneyland PLAT App Complaints & User Negative Comments 2024

MouseWait for Disneyland PLAT app received 10 complaints, negative comments and reviews by users. Have you ever had a bad experience using MouseWait for Disneyland PLAT? Can you share your negative thoughts about mousewait for disneyland plat?

MouseWait for Disneyland PLAT for Negative User Reviews

✓ Needs an updateThe app isn’t working properly. I went to the park on two consecutive days and it wasn’t working. Doesn’t give correct data. Always says the park is at 20% capacity when it’s not. When I try to update times on rides it won’t allow me to put the exact time, only fast pass times. Waste of money..MzlilylaraVersion: 9.2.1

✓ Worthless.Sorry, I wanted to like this. It is a waste of money. Nothing updated when we were at the park and the tools you get outside of the Disneyland app are worthless in my opinion. It requires a user to update the wait times when they are at the ride - worthless. I'm pretty sure Disney is more credible in updating wait times on their own app. Tried to like it, didn't..StephsssssssssVersion: 9.1

✓ Great App, Needs Design ImprovementsI purchased this app when I got my annual pass to Disneyland. Where there was reception at the parks (very spotty at times in the park), the messy interface took a while to load. It's not very intuitive, and the further you scroll down in the dashboard, the more spammy it looks. Still, it was really helpful to have this app to navigate and plan our day trips to the very crowded park. You have to be somewhat methodical. I thought that with the purchase of the premium version, the design and user experience would improve. It didn't. Very messy, and I resort to this ONLY to look up the wait times. I wish I could do more with it, but I'm not willing to tap on every "feature" to see if it's a promotional button or an actual built-in tool. I'll give this app a four or even a five star once the developers give it a much needed facelift. And please, let the purchased version of the app truly be free of other unnecessary promos..Erg0tbackVersion: 9.1

✓ Horrible that is overpriced and doesn’t workI used to use this app as the non paid version 3-4 years ago. It was great. So when we got our passes again I went for the paid version. Wow has time changed. No updates. Nothing is right. Nothing changes. Constantly crashes..Ginger_dadVersion: 9.2.1

✓ This app is garbageThe interface is extremely clunky, the wait times are not even close to real-time, and the list-based wait time feature is profoundly less useful than a map-based wait time feature would be. I am truly baffled by all of the glowing reviews!.HeatherDFVersion: 9.1

✓ No support helpThis used to be a great app. I’m having problems with the app to the point that I’m not able to use it. I have sent numerous emails to their support over the last two months with only one reply from them not really even addressing the problem. I’m very disappointed in the lack of support they have given to a long time user. chads018.Bnmhjkuio1230Version: 9.1

✓ App used to be bestUsed to be best ever but this past year it's down slid. It closes every time when you refresh and too many users must think they're hilarious by posting wait times for rides clearly closed for refurbishment and posted at front gates /Disney blogs the same. What's the point of user input of times, when more and more, people update times that are very wrong to mess people up. It's expensive and a lot of time spent to go and take your kids etc ....why screw with people's experience and think it's funny? I go to Disneyland 4-5 times a year so now I just use Disneyland official app for everything but for those that don't go often and rely on this app...don't! Closes constantly mid use and people posting inaccurate wait times on rides or worse, times on closed rides!.Sarahld30Version: 9.1

✓ App not updatedBought the app while at Disneyland. It was completely out of date. Had the wrong attractions closed and wait times were completely wrong. I thought maybe I needed to change the date but couldn’t find that type of feature. A complete waste, we couldn’t use it at all..RcozunaVersion: 9.2.1

✓ Not worth $3.99This app was not worth paying for. It was a bit difficult to navigate through the items. Although the dashboard seemed somewhat useful it wasn’t much different than the official disneyland app. The main problem was that i could not see live waiting times. It was overall disappointing..Jemhologram11Version: 9.2

✓ It looked useful.......We found the app very inaccurate on wait times and it frequently said fast passes were closed when they weren't. Some rides closed temporarily but the app was not updated. We were at both parks for three days and after the first day I never looked at the app again..LeebrackenVersion: 9.1

MouseWait for Disneyland PLAT works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact MouseWait for Disneyland PLAT.