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Moodle App Complaints & User Negative Comments 2024
Moodle app received 125 complaints, negative comments and reviews by users. Have you ever had a bad experience using Moodle? Can you share your negative thoughts about moodle?
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Moodle for Negative User Reviews
✓ Hard to use and always loadingThe trimester which I doing now is not showing in the app only those previous trimesters. And also I saw those responses from the team at the apple reviews always ask us to contact them and not even know what to do. Very disappointed with how they manage. Hope everything will getting better and get fixed soon. Thank you..Version: 4.0.1
✓ Didn’t even make it past the log inIt didn’t offer sign up or log in. I had to look for the site I wanted to go into…. I guess that would narrow the field but I got into my classes much faster on the browser page than this app. Pity it’s so bad and has so few users..Version: 4.1.0
✓ New update not great.Since the latest update I’ve had problems with this app opening. I only updated 2 days ago and it keeps getting stuck on the main Moodle orange screen with a loading circle. My iPhone is updated to the latest iOS. I never had this problem with the previous version. A lot harder to navigate through as well, during the times that it does open..Version: 3.5.2
✓ UnhappyDo not like this new version of app. I can’t access my online quizzes anymore and practice them..Version: 4.0.0
✓ Dashboard SUCKSCannot view or search courses - they do not show up in Recently Accessed which is the only option available. Worse than the website which is honestly quite an accomplishment! Also why is there a Spock hand on quiz navigation 😂🖖🏻.Version: 4.0.1
✓ Cannot loginI can log in with my iPhone, but when using the same one on iPad ,it stays to notice 'invalid login'.Version: 3.2.0
✓ Mobile FirstThe developers need to focus on the mobile experience, video and chat... The app needs to do more of what Slack and Microsoft Teams do..Version: 3.9.2
✓ Glitchy on iPhone XUX is poor on the iPhone X STILL after the update. Images of courses also missing. EDIT: Hey, there are still black bars on the top and bottom of the screen. Each course also doesn’t have a course cover as seen in your images.Version: 3.5.1
✓ A bit OTT don't you think?This app used to work well, but recently the security settings have gone bonkers. I am signed out every time I switch between apps even if it just for a second or two. I can't even follow article links my lecturers have provided without having to re-enter my credentials 👏 every 👏 single 👏 time I have to come back in. Super inefficient and very very annoying..Version: 3.9.4
✓ Log in?Every time I exit the app I need to get the URL and log in again, it’s a complete pain and ends up being pretty useless.Version: 3.4.2
✓ Would be nice if you didn’t crash while I was taking examsJust saying. Now I don’t know if I’ll even pass this class because this app can’t perform basic functions..Version: 4.0.0
✓ V BADThis app makes me angry. i'm forced to use it against my will even thought it makes no sense and causes mental breakdowns whilst at college. my fellow students agree and it would be much appreciated if you would remove this app from the app store due to the anger and disputes it has caused. in fact, it would be better if you would remove noddle or whatever it's called from the earth as it has caused my crops to die also. thanks, and goodbye. #boycottnoddle.Version: 3.3.2
✓ Don’t waste your timeWhat a pathetic app, seriously whoever made this should honestly join a circus as only a clown would find this useful!!! Your best off login into your campus website and using moodle through that. ONCE AGAIN the clown who thought of this app should chug a pint of ghost pepper juice!!! Idiot!.Version: 3.9.2
✓ It’s fine, I guessIt works.Version: 3.9.2
✓ Won’t connectVery frustrating, was working fine now won’t connect to server for some weird reason. Not good enough!!!!.Version: 4.0.0
✓ StudentPretty poor app, doesn’t load the calendar probably 1/2 the time on iPhone. Needs a fair bit of work.Version: 3.9.2
✓ It is goodIt works good. But some times the asimeants don’t show and have to open it in a browser..Version: 3.9.2
✓ SynchronizationFor some very strange reason, I can’t browse all my current courses as the only courses display on my home Moodle screen are those I did in my first year. Whereas if I access it via internet browser I can browse all my courses. What’s more, this App is very slow to synchronize since it takes forever to open. However, it still remains a good App..Version: 3.9.2
✓ Keeps signing me outIt keeps kicking me out and I have to sign in again but once I have I go to the dashboard and it kicks me out again telling me to sign in and that my tokens expired. So disappointed. It was okay whilst it lasted but I tried deleting it and redownloaded it and still does the same thing 🤦🏻♀️.Version: 3.8.0
✓ Was greatBut has stopped working can’t even reset password.Version: 4.2.0
✓ Decent - That LAG though...It’s a decent free site, but the lag just kills it when wanting to swipe up or down through discussions..Version: 3.7.0
✓ Won’t connectWaste of time. No matter how you try it won’t connect..Version: 3.9.4
✓ I cant connectI need this thing done and i cant because my thing cant connect.Version: 1.13
✓ HorribleThis app is so glitchy. I would not reccomend it. Google classroom is so much better..Version: 3.9.2
✓ NoI just don’t like it lol.Version: 4.0.1
✓ Possibly the worst app on my phone.Cute that you tried to add iPhone X support, but it hasn’t worked. You’ve added padding to the top and bottom of the screen to cut out the notch and home bar (the easy option lol.) but you’ve also not added an iPhone X resolution splash image to your asset catalogue. This means your app still runs in the iPhone 8 compatibility mode and is already cropped by the OS. All you’ve done is add even more padding to the already padded app. Can you try to make your software work for once? Having been forced to use Moodle I know this is asking a lot but please do try..Version: 3.4.2
✓ Dla mardeC dla grosse marde.Version: 3.7.2
✓ Why do you always ask for a urlI’ve entered it a million times before why are you asking again?! After I’ve wasted my time signing on it’s so user unfriendly I wonder why I bothered. I don’t know why my university chose this app over similar much more better and (popular) ones. Is it cheaper? It’s not worth it!.Version: 3.4.2
✓ Can’t log inCan’t even log in says error every time.Version: 4.0.1
✓ No teacher?7.sep18 Is there a teacher support, so I can add and edit lessons? It has very limited functions..Version: 3.5.1
✓ Just use the websiteThe app is no better. Why does this exist?.Version: 3.9.4
✓ Takes forever to loadIt takes so long just for my dashboard to load up and even then sometimes it doesn’t. It’s annoying when I’m just trying to check assignments on the move but I have to wait like 3 business days for it to work.Version: 3.9.5
✓ Error in loading course contentLoading content is super slow and usually display “error in connecting serve”..Version: 3.5.0
✓ Bring back the old layoutApp is great, but I miss the old way things were laid out. Thank you.Version: 4.0.1
✓ Loading errorsCannot access the app from mobile or iPad as there is a loading error when trying to log in..Version: 3.9.4
✓ Bad updateEver since the last update, any time I scroll to the top of a page the screen starts flickering and then resets to a lower point on the page, it makes switching between weekly content really difficult. I have tried uninstalling and reinstalling, it is the same across all subjects on phone and iPad..Version: 3.9.2
✓ Awful and poorly optimisedMy university uses this service for our modules and despite copy pasting my password after resetting it still will not let me log in. This is the second time in a week that it tells me my correct password is incorrect. It needs to be removed, fixed then put back on the store..Version: 3.7.2
✓ SucksUgly and glitchy yet my teacher refuses to use something else.Version: 3.9.4
✓ Google classroom but worseNot great.Version: 4.1.0
✓ Login IssuesI downloaded this app so i can see if it’s easier to use than using the browser i have saved to my home screen. However i cannot log in as it says the password is incorrect, eventhough the password is correct when i login to the site on the browser. That’s 10 minutes i can’t get back 😑.Version: 3.8.0
✓ Broken On startupI’m on iOS 12 and the app is stuck in a boot loop loading my page. Shame because otherwise Moodle used to work quite well on my old iPad..Version: 4.0.0
✓ Doesn’t let me sign inWon’t even let me sign in despite following all the ‘help’ section and being able to sign in via the browser on the noodle link. The UI is bad anyway on the browser so doubt the app is much better. I’d avoid..Version: 3.9.4
✓ Can’t View VideosThe videos are not viewable, I had to go the website, which is very inconvenient especially when you don’t have enough time to go back and forth to the website and this app..Version: 3.9.4
✓ I love itGood apps for students.Version: 4.1.0
✓ Slow and glitchySlow and cannot cancel once you start downloading course for offline use. Very frustrating to use..Version: 3.9.5
✓ HorribleClasses in which you are enrolled on their website only partially transfer to the app. I only have access to the grades at the moment not the actual documents. The calendar events barely work. Do yourself a favour and stay on the web version..Version: 3.7.1
✓ It’s okThe app is really quite slow which is rather annoying as well as this it’s poorly laid out and not that easy to navigate however it works properly and does what you want it to do and is better than using the website if there’s a lot of resources loaded onto it.Version: 3.9.2
✓ Not moving past the loading screenThis app was a heartbreaker because I dont want to be googling moodle everytime I want to see my course modules but now I have no choice… moodle why don’t you let me get past the loading screen after putting in my email. Such a shame.Version: 4.2.0
✓ Having Trouble Connecting to Your SiteHas been like that for at least 3 month. GJ on ya🥳.Version: 3.9.4
✓ New Update, iPhone X STILL not supported!!The new update looks great but if your on an iPhone X not so much why update but not support the latest phone??!!.Version: 3.5.0
✓ Worse than on desktop, didn't think it was possibleHave to login via safari...? That's impossible as the website doesn't work on mobile devices. After experiencing 'moodle' on desktop, this is about the quality that i was expecting.Version: 3.3.1
✓ PracticalIt used to remember my log in. Now I have to sign in every time. It’s frustrating. The app is simple to use and practical. They just need to fix the sign in issue. Edit for developer: The url to my Moodle pages are no longer stored / remembered. So I have to re-enter it each time I use the app. Then I am transferred to my uni page to log in, before being transferred back to the app so I can use it. At one point, the url address was stored and I remained logged in for a period of time..Version: 3.4.2
✓ Not reliableMany times the app refuses access to certain parts of my course saying I need to try logging in. I do so and it still doesn’t work. Don’t rely on this to access your course on a mobile device. Have a desktop PC ready to go..Version: 3.9.3
✓ PoorThis app is very slow to use and navigate around, often times crashing or having delays when trying to get to a different section.Version: 3.9.2
✓ Just okayAt my previous college Canvas was the website we used. It’s was a lot easier to use and not as confusing..Version: 4.0.0
✓ Keeps freezingThis worked well for a few hours then it started to freeze. Deleted it and then downloaded again only to have the same problem. Pity as I really wanted to have this mobile ability..Version: 2.0
✓ Was good until most recent updateRecent update removed many features i used often. I deleted it. Will not use it now they ruined it..Version: 4.0.0
✓ I can not log into my universityI Can not log in the Moodle app it is Very frustrating and inconvenient.Version: 4.0.1
✓ Anything is betterMoodle is really bad. Their app login is awful, like, I couldn’t even login. My school’s website didn’t come up and had no clue where to find the QR code, as the instructions they provide is little to none. Their website is also terrible. Cant wait till I’m off this platform..Version: 3.9.4
✓ Fix your appTrash 🗑.Version: 3.9.5
✓ I’m sadPlease fix it. I from Russia. In previous versions I use this great app, but no a can’t go to my site..Version: 4.0.1
✓ Can't log inThe Microsoft login to my uni using the moodle app gets stuck in a log-in loop. Worked fine to started with, now I can't use it & have to log in via browser. Complete waste of time. Would give zero stars if I could.Version: 3.9.5
✓ Error - invalid parameter value detectedI came across this error message while opening the course module. The app won’t allow me to see the content of the course..Version: 4.0.0
✓ Lots of room for improvementIt is very laggy and slow, constantly buffering and jumping when you don’t want it to. It’s also very hard to navigate, it isn’t easy to find what your looking for as the layout doesn’t make much sense. I will still use it because of the convenience of being on mobile but it will be an irritating experience..Version: 3.5.2
✓ CorrectDoes the job but I wish we could receive notifications when we have a new document or when we receive a grade or a feedback etc....Version: 3.9.2
✓ SlowI thought my wifi/data wasn’t working but nope, turns out the app is the thing that’s slow..Version: 4.1.0
✓ Completely UselessGot this app since it was out and all you get is a msg about your institutions moodle isn't up to date. Duh, universities will not spend extra money just to keep their versions up to date. Can you guys make the app available to any version so people can actually use it. And cut out the URL thing please. Make a list so people can pick their institutions from a drop down list instead..Version: 1.4
✓ New version/Update?What did you do to the App? You broke it. It was working perfectly, and then it wasn’t. It’s completely useless. Please reverse whatever you did so that it works again. Thanks..Version: 4.0.0
✓ Problem to connecting to the serverApp shows message “error connecting to the server” is it possible to solve the problem..Version: 4.0.1
✓ The app is useless!!!The worst educational app ever. It is not supposed to be used by university students like myself. The app is too slow, laggy and currently I am unable to login because of some unknown reason. The Moodle website itself is a garbage website, let alone the app??.Version: 3.9.4
✓ Can't even log inI can't even log into my account. Will stick to the mobile website, much more stable..Version: 3.7.1
✓ Can't download to iOS 9.3.6I need this app. Why can't it be made available to iPads with any iOS versions? Specifically iOS 9.3.6? I'm sure it's not rocket science, can someone please make it happen? Also I went to the support page and I can't get any support for this issue. Is there a contact form that I could use to contact support instead of using the review option here? Help! Please!.Version: 3.9.4
✓ Doesn’t work!My school send an email with a link saying I can use this app if I want notifications on my device. I downloaded it and when I tried to log in I got an error message, it said something about a coding error and would not let me log in..Version: 3.9.4
✓ IPadDoes this thing work on IPad ? On mine it doesn’t , I have OS 12 , it works on IPhone but you cannot read lectures on phone.Version: 4.0.2
✓ Why'd you have to make it harder to find stuff?FIRST I want to say that I love that the "There are no discussions yet in this forum" button no longer prevents me from expanding the discussion prompt. The reat of my review starts here: Someone woke up and thought: "Let's make the layout more compact and move everything into menus where they aren't just readily available where people don't have to search to find it! :D" Why though? Now it takes longer to find my course content and it's a lot less easy-on-the-eyes than it was before. I'm keeping it at 3 because I still need it for school, when I can find stuff. Even on the Dashboard, there's just an empty space under the classes and you still have to pull out the sidebar to find anything that used to be there except squished into a box that isn't quite as wide as the screen.. Because I sure do love my mostly blank pages. The courses I might be able to get used to. The huge course title covering half the screen and making it awkward to scroll is annoying for now but not enough to complain too much I guess and I'll probabl get used to it eventually. The new layout of the courses isn't that bad, just new. Someone distracting, but not entirely nonsensical for the most part..Version: 4.0.0
✓ This app needs to be fixedNow.Version: 4.0.0
✓ Poor app, definitely not prime timeCompleted a course, took the tests, aced them, completed the course evaluation, then could not get a certificate of completion. Spent a lot of unnecessary time trying to get this app to work. Now, I have to get the state agency involved that required the course. Time waster..Version: 4.0.2
✓ Google Classroom is BetterMoodle is fine but Google Classroom is much simpler and makes everything easier. It send notifications on assignments is overall better in every way..Version: 3.9.3
✓ ErrorError Unsupported redirect detected, script execution terminated.Version: 4.0.1
✓ Ne fonctionne pasJ’essaie de me connecter et il affiche toujours connection échoué. J’ai besoin de cette app sur mon cellulaire que faire ? Merci.Version: 3.9.4
✓ Needs changesHappy to see there is a new app for iphone 5 ! However, I am not able to sign in using the same details I used on the previous app. The moodle site I'm trying to log in with uses 2.4. So, I am not sure whats going wrong. Would like it to be usable :).Version: 1.2
✓ Fahafagd fWay too slow should be faster i missed a whole lesson and a half of work because it was as too slow absolutely shocking hopefully it will get better..Version: 4.0.2
✓ Needs upgrading terrible app super slow loadingVery slow to load exercises, then while trying to complete pictures freeze and become distorted!! Cmon its 2019 and educational institutes use this unreliable rubbish?!.Version: 3.6.1
✓ My school only allows MoodleI prefer google classroom it’s easier but I can’t use it. But the developers need to focus more on the mobile experience. The app is weirdly cut off and I can’t see half my dashboard and it’s really annoying. I also don’t get notifications when something is due I have notifications on but it only gives me rate our app notifications. Schools please just use google classroom it’s easier for everyone..Version: 3.9.3
✓ Unable to loginHello I have been trying to log in to my university Moodle but I can’t. It is saying the below stuff in the picture.Version: 3.9.5
✓ No longer able to send messagesThis app was working fine until the last update. Yes the massaging facility looks nicer now but when you click to send a message there is no box to type in, so has now effectively become useless. I hope this is resolved soon as students are being told NOT to update due to this very serious update issue.Version: 1.10
✓ BugsLots of bugs and problems in the last update. Fix this quickly.Version: 4.0.0
✓ Some workSome classes work but some don’t load properly and I have to go into the website, I also wish you could put more then 3 files into an assignment.Version: 4.0.1
✓ It’s okayOne thing that would be nice if fixed would be not having to constantly press show more when your scrolling though that is my opinion..Version: 3.9.4
✓ Online schoolI mean its alright, sometimes crashes.Version: 3.9.4
✓ I hate the colour orangeI hate the colour orange I just want to change the colour of my courses like in canvas :(.Version: 3.9.4
✓ Keeps logging me outKeeps looking me out and keeps crashing.Version: 4.0.0
✓ What an annoying appRead a page get logged out, put iPad down for 30 seconds get logged out. Half way thru a page get logged out. What is wrong with this app that it has to log you out 20 times in an hour of study? So very annoying ha I g to enter log in details every single time..Version: 3.8.2
✓ Impossible to use since the updateIt’s now almost impossible to use the Moodle app on iPad and iPhone since the most recent update. Trying to swipe across ‘recently accessed courses’ is hit and miss. So much of the app is taken up by deadlines rather than accessing the content for my course. I appreciate this may be beneficial for some, but at least give us an option to customise that screen..Version: 3.7.2
✓ Losing hopeInstalled and uninstalled multiple times and cannot sync to course material. Never had trouble in the past 2 years of using this app. Really losing hope in this app..Version: 3.5.1
✓ DO NOT DOWNLOADTotal waste of time. Accessing noodle source or server is the easy part but beyond that. It will NOT recognize your particular credentials from your institution. If want to refresh or confirm username , it’s function to retrieve your username DOES NOT WORK. Same for retrieving password (I was curious), DOES. OT WORK AS WELL. Jeep’s sending error messages. Again. Stay away from this APP!.Version: 3.7.0
✓ Absolutely awfulI use this app for DT, and I completely dislike it. It says that I have to update my app installation to upload my work through the app, yet I don't have the choice to update it. It had logged me out of the app at least once, so I haven't been able to complete my homework on time, and when my teacher uploaded a survey for us to complete, it didn't show up for a lot of the class..Version: 3.1.3
✓ CancéreuxDur à faire fonctionner, et je comprend pas que mon prof n’utilise pas quelque chose de 1000x plus simple et moin chiant.Version: 3.9.5
✓ Always need to reconnectPretty much every time I use this app, i need to re enter the URL and re login now. This never used to be the case but now it feels like a hassle to use the mobile app - you might as well use the desktop version. Edit: I don’t receive any error messages - it’s simply a matter of my login not persisting? The general gist is I cannot stay logged in between runs of the app (if I open it in the morning and try again at night for example) I am logged out and forced to log in..Version: 3.4.2
✓ BadThis app is a pice of crap it glitches so much and it’s so.Version: 3.9.5
✓ Can’t log inHi, I was able to log into Moodle and also tried to reinstall and still nothing..Version: 3.7.0
✓ BROKENSince the update, I’ve had to go onto the Moodle website for my school instead of the app because my lectures aren’t loading. This goes for my entire class and the class behind us :(.Version: 4.0.0
✓ Super slowThe app is super slow that i give up and use the website instead. Please fix that! Thanks.Version: 3.9.4
✓ Can’t even log inY.Version: 4.1.0
✓ Error“Trouble connecting to your site” for UNSW. Would be great if this could be resolved.Version: 3.9.4
✓ Very hard to find items!I am required to use this app by my school and the UI is extremely confusing. Finding things and assignments is very confusing on the app and sometimes unavailable so I have to open the web address. Please improve this..Version: 4.0.1
✓ Was working fine until recentlyI’ve been using this app version of Moodle for about a year with very few problems, but within this past month I have had a lot more than I normally would. At first I thought it was just my account or my device that was the problem, but a few of my classmates have had the same issues. Often when I try to click a link in the app, the app does not respond. It also takes me back to my login screen and forces me to log back in wayyy more often than it used to. It does this even if I’m actively using the app. I hate to give the app such a low rating, but I hope this review catches the developers’ attention so that these issues can be resolved. Thank you!.Version: 3.9.4
✓ BsIt won’t let me get into my moodle account it just keeps saying it’s not the right address like what do you want!!??!!?!!?!!.Version: 3.4.2
✓ Log out?I don’t want to be consistently logged in, how can I log out?.Version: 3.8.0
✓ Navigation issue after new updateAfter the latest update there is no menu icon on the upper left of the screen to navigate courses, despite text on the page indicating to use this non existent icon. Now there is no easy way to view course information and I am very frustrated..Version: 3.5.0
✓ It’s too slowIt’s to slow Fix IT ! It takes forever to open a 250mb doc FIX IT!! I takes forever for all my classes to load FIX IT!!!!.Version: 4.1.0
✓ Has deteriorated since the last updateI do quizzes on my course through Moodle on my phone. It used to be great but now the formatting is all over the place and when checking the answer to question 4 it goes back to Q 1! Not happy.Version: 3.9.5
✓ Nothing is there!I have perfect wifi connection, it has to be some kind of glitch! It loads the page and the pictures and the icons but not the mf content bro! Like I’m trying to take a quiz, it doesn’t load nothing, just the title but not the questions or the options and the time keeps going?! It just never loads literally the WEBSITE IS BETTER, why make this app if it’s not going to help us students at all, just another headache smh!.Version: 4.0.1
✓ BadThe app is difficult to navigate, not intuitive at all. doesn’t play videos, they cut off after one second..Version: 3.9.4
✓ Needs to update!Great app, can’t access certain files without update.Version: 4.1.0
✓ Moodle was great in 2000....but now 20 years out of dateAnd this mobile app is not much better. Honestly unworkable. (I'm using an iPhone 8) I can read the coursea list and I can see the participants list but nothing else works. Problem retrieving data. I honestly have no idea how this company/platform stills survives in 2018..Version: 3.5.0
✓ CrashesThis continuously crashes it’s very annoying.Version: 3.9.5
✓ Cleaner look but some details kill itAs the title says, the latest Moodle update seems cleaner and more organized, but it’s hard to figure out where the class content is. If you’re trying to submit your posts via this app, the light gray background against white characters makes it extremely hard to see what you’re typing. Overall, whoever provided quality control missed some very annoying mistakes..Version: 4.0.0
✓ Useless!Doesn’t connect despite the app being set up by the uni..Version: 3.9.4
✓ Can not connect to the site since updated for 2 monthThis app keep saying we have trouble to connect to your site. However, the site work on the browsers. Please fix this. It has been about 2 months but no one fix. (UNSW SITES)..Version: 3.9.4
✓ Can’t log inI used to use this app all the time now I can’t even log in for the university of New England..Version: 3.9.5
✓ Moodle sucksOne of the worst app/platform for education that I have ever used. It’s down 90% of the time, and when it does work it takes a hour to open. I hope that in the future they can improve moodle..Version: 4.0.1
✓ Can’t even accessCan’t get access. First page doesn’t go anywhere??? No “forgot password” or anything like that. Kept refreshing app- but does nothing.Version: 4.2.0
✓ Not user friendly at all!This app is terrible! If I want to find my next module in a course I have to scroll through all the passed modules including all the information for each module. What a waste of time! The website is also junk.Version: 3.7.0
✓ UselessCan’t log in properly. ‘Click here if the app does not open automatically’ but won’t let me click anything....Version: 3.9.4
🙂 Moodle Positive Reviews
Moodle works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Moodle.
⛔ Moodle Problems
