RedBox Rx App Support

What is RedBox Rx? Description of RedBox Rx 4081 chars

The RedBox Rx mobile app gives you personalized healthcare at your fingertips. We are a telehealth provider and online pharmacy that offers transparent, affordable pricing on prescriptions and convenient online doctor consultations on your schedule.

WHY REDBOX RX
RedBox Rx sets itself apart with a standard of care and benefits designed with your needs in mind:

• A commitment to transparent, low prices.
• Online doctor consultations, on your schedule.
• FDA-approved, reliable prescription treatments.
• FREE same-day shipping Monday-Saturday.
• No membership fees.
• No insurance required. HSA and FSA accepted.

CONDITIONS WE TREAT
Our experienced, licensed medical providers are passionate about serving patients through telemedicine and specialize in mental health, women's health, men's health, dermatology and primary care.

Mental Health:
• Anxiety and Depression
• Adult ADHD
• Insomnia

Women’s Health:
• Urinary Tract Infections
• Yeast Infections
• Birth Control and Emergency Contraception

Men’s Health:
• Erectile Dysfunction (ED)
• Premature Ejaculation (PE)

Dermatology:
• Acne and Rosacea
• Anti-Aging, Melasma and Dark Spots
• Eyelash Growth
• Hair Loss, Dandruff and Itchy Scalp
• Skin Rashes, Hives and Eczema
• Cold Sores and Shingles
• Scabies
• Excessive Sweating

Primary Care:
• Short-Term Prescription Refills
• Allergies
• Headaches and Migraines
• GERD, Heartburn, Indigestion and Upset Stomach
• Nausea and Vomiting
• Sinus Headaches and Infections
• Pink Eye

APP FEATURES
• View current and previous consultations with RedBox Rx providers, including doctor notes, status of prescribed medications and shipment tracking.
• For mental health consultations, our app provides a secure, seamless experience to schedule and complete your 15-minute video doctor consultation, with appointment reminders.
• Manage your current RedBox Rx prescriptions. Pay for new prescriptions, refill medications early, delay or stop automatic refills and more.
• Never miss taking your medication again – easily set up medication reminders for your RedBox Rx prescriptions.
• Renew ongoing prescriptions by completing a follow-up doctor consultation through the RedBox Rx app.
• Create an account and manage your account settings and profile.
• To start a consultation for a new condition, our mobile app allows you to navigate to a services page on our website where you will be able to complete your initial online assessment through the web-based portal.

HOW REDBOX RX WORKS
1. Online consultation
Get started by selecting the condition you would like to treat. Complete a quick online assessment answering a few questions about your health history and current concerns.* Our interactive pricing tool makes it easy to see how much treatment will cost and lets you select a preferred medication.

2. Personalized treatment plan
An experienced, licensed medical provider for your state will review your assessment,* develop your personalized plan, and recommend treatment options so you can complete your prescription order.

3. Prescriptions delivered or picked up locally
Get prescriptions conveniently delivered to your door from RedBox Rx with fast, free shipping or pick up at a local pharmacy of your choice.

*For mental health conditions, you’ll also schedule a 15-minute online video consult with one of our experienced, licensed providers.

ABOUT REDBOX RX
Powered by $12 billion parent company Hy-Vee, Inc. and more than 50 years in the community pharmacy space, we understand healthcare. We fill more than 22 million prescriptions annually, have a world-class reputation for patient care, helping you with your health and wellness needs. Take control of your health and wellness today with RedBox Rx.

DISCLAIMERS
Please make sure to seek a doctor’s advice before making any medical decisions using the RedBox Rx app.
By downloading and using the RedBox Rx app, you agree to our terms and policies. Read more at: https://www.redboxrx.com/about/terms-of-use

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Fixed issue with default pharmacy being set incorrectly.