Tiny Invoice: An Invoice Maker Negative Reviews

Tiny Invoice: An Invoice Maker App Complaints & User Negative Comments 2024

Tiny Invoice: An Invoice Maker app received 44 complaints, negative comments and reviews by users. Have you ever had a bad experience using Tiny Invoice: An Invoice Maker? Can you share your negative thoughts about tiny invoice: an invoice maker?

Tiny Invoice: An Invoice Maker for Negative User Reviews

✓ Great easy to use appMy comments below remain, but I have to change my rating based on the fact that I lost my password, I tried resetting it and I am not receiving the rest email. When sending an email to the app maker for support, there is no reply at all. I’ve tried multiple times. So now I don’t have any way to access my invoices or send new ones. This has been three weeks now! Love this little app. It does exactly what it says. It produces invoices and does so easily and efficiently. The provided invoice templates are clear and easily customised with a logo, although the level of available customisation could be improved. As it progresses through the versions the developers have been able to fix bugs and at tweaks to the app which have improved functionality and stability. The synchronising between devices could be improved somewhat as I've found sometimes invoices produced on one device fail to synchronise to another device when it says it is synchronised. All in all though a great little app. The best one around for simple no frills easy invoicing.SebbasblogVersion: 5.8.7

✓ Is glitchyI’m upset - two weeks later and still my invoices are auto duplicating items /dates made on same invoice . This is very frustrating as I have to keep deleting items to balance my account. Have used tiny invoice for a few years but first time this happened. Not impressed that taking so long for developer to fix. I will be looking for new accounting software to f continues and will not renew..Ajay JazzyVersion: 5.9.2

✓ The app changed my details by itselfI’ve been using this app for a while and this year some clients have complained that my ABN was wrong and confused about the “new” paying methods cos they were also changed and I didn’t change why I would give my clients an ABN that is not mine and someone else’s bank account? It doesn’t make sense. So I am a bit scared to keep using. It’s not reliable anymore. I’ve canceled my subscription as I don’t feel it’s a safe app anymore . I don’t have any idea how my payments information was updated and my ABN number had the last number changed..Kiki StorrerVersion: 6.0.1

✓ Have contacted the email support so don’t bother with that generic reply!Have asked via email, to change my registered email (can’t do it in the app!!?!). Had an email response (twice) asking if that’s what I would like to do. Have replied twice myself saying yes. Last email to them asking what the issue is. No response. Tech support non existent. Make sure you have alternative copies of your data people. I still have access to my app account. But now looking at migrating to a more professional service. Happy to emend this review if someone finally sorts out the simple request. The app itself is great. ** update. Read their response below. I’ve already contacted support! Talking to a wall. Hilarious.SlumfogVersion: 5.4.1

✓ Do not do the 5.0.1I did the 5.0.1 update as advised by them and it failed. I am left with random invoices in my Items section, I have lost half of my client list and worst of all, all my sales history in gone except for some random amount in October 2017 ???? So what do I take to my accountant? Customer service keep telling me to reinstall the app. Of course I had already done that and told them that numerous times. Each email is from a new customer service person who tells me to reinstall !!!!!!!! It was a great app until this and there is basically no help from them..Talking to a brick wallVersion: 5.0.1

✓ Why??I don’t understand why I suddenly can’t use the free version?? I’ve installed the app on my new phone and it won’t let me restore my version, even though my invoices are there??? Help. I don’t want to pay when the free option is there and it’s all I need..BryonyknottVersion: 5.6.2

✓ Good basic invoicing appAs another reviewer, used Invoice2go for some time but it became too costly, so came across this. Good basic invoicing functionality which serves my purpose well so far but I just wonder if they are starting to go down the same route with their pricing too!.GarethTSVersion: 5.1.0

✓ A Small Business Owners Worst NightmareI initially loved this app. Used it for a complete month. It was on auto renew, and of all days for it to not work, during my busy time of the year. It kept up with sales, customers and their purchases, and even expenses!! I was super excited. Today I went in to create a new invoice and a message kept popping up saying to renew or restore subscription. I went in Muriel’s times and updated, renewed, resubscribed, updated app.... and nothing........I then decided to log out and log back in, and now it is saying my account, which is only a month old never existed.😱😱😱 Good thong I downloaded all the excel files and screen shooted all my customers and invoices or I’d be screwed. I don’t like the fact there is no support available and when I went to submit a new password it took me to a Website that was not secured, nor do they have an actual website..KiKi5013809Version: 5.1.0

✓ PaymentsEver since the charge for my new year has come out, everything has gone to garbage! I cannot add the app to my home screen, I cannot save or email my invoices..Jx454Version: 5.8.4

✓ Great for invoicing but.......The expense keeping side is really not adequate enough. I emailed Tiny Invoice 2 years ago and they said it is something that needs to be updated but nothing has changed. There is just not enough options when it comes to expense reports for example you can not print off monthly expense reports or ones for a specific financial year, they kind of just run into one. When you are entering expenses, it totals up each month but it does not allow you to print it. It’s very frustrating and looks unprofessional when I hand over to the accountant. Pleeeease fix this Tiny Invoice so I can give you 5 stars!!!.B WindowVersion: 5.6

✓ Still waiting for my data to be restored.I have been using this app for 3 years. I love how easy it has made invoicing and doing proposals on the fly for my clients. Unfortunately, I opened the app to do some invoicing last month to find it was signed out. When I signed back in, everything was gone! All my data, everything...gone. I contacted the app developers who have promised to fix the issue with an update. Almost 2 months have gone by and I still have nothing but empty promises that they are going to get my data restored. I literally don’t even know what clients owe me money right now. I need my info for taxes and right now it’s like 2018 didn’t exist. If you get me my data back, I will update this review. It was an excellent app before this happened..Howard JWVersion: 5.1.1

✓ Tiny invoiceWell. I use to love this app. And used it for a few years. Maybe it’s still free but After one of the updates I did a few months ago, The app changed and now I can’t access any invoice I created or used without signing up or logging in. Never had to do that in the past which was the reason I used the app in the first place. Now it looks like I either have to sign up for an account to even access the app let alone my past invoices. The app itself worked great and was very happy with it while I could use it. Very frustrating to have to move on and even more frustrating that there’s no way to access what I had without now creating an account and logging in..JR Productions1970Version: 5.2.6

✓ Bought subscription but still can’t make more invoicesReally liked this app, so I bought the yearly Pro subscription but it won’t recognize it and won’t let me make new invoice. Tried to contact service but no reply! If I could find a way to delete and make a new account I would but at this point the app is completely useless to me!!.JoeyjoyboiVersion: 5.6.2

✓ Completely corruptedAll my invoice data has multiplied countlessly Items inside of closed invoices and new invoices keep multiplying randomly. Every day I realized that balances have gone completely bananas. Reached out for support three times have gotten two responses in broken English claiming it was fixed. Still no resolution and have no recourse to correct re-assemble previous invoices. This developer is active in updating the app but for very vital support it is non existent. Also at one point random items have started appearing in my inventory list. Items I never created random costumes for women and children. No clue what that is. I changed my password to be safe. I’ll be wiping my data and moving on from this app. I do not consider it secure and I’m certain their database has corruption or has been exploited..AnonanonandanonVersion: 5.3.1

✓ Not impressed with updateI cannot add emails to go directly to my clients, keeps saying, take a minute to add an account to build in mail app. So the only way I can send invoices to my customers is to do a screen shot and then coz u can’t use unless in landscape now I get the full invoice in one screen shot.... why make changes when they were working so good before... I can’t even send feedback any longer coz of this build in mail app issue .... very disappointed.KimnothappyVersion: 5.0.9

✓ Worst Invoice App!Do not get this app for invoices. I've been using for 6 months and it constantly kicks me out, it always asks me to restore my purchase everytime I use it. It's pretty frustrating! Definitely going to be finding a new one..Jessjenn7924Version: 5.8.8

✓ What once was good.. is no longerI have been using the app for years and it made things so much easier. Until recently when I got a new phone and it suddenly didn’t work properly at all. All past Invoices show unpaid and where discounts were applied they have now been removed. Reached out to the support, they advised I should delete it and they will fix and let me know when to reinstall. It’s been several days with no reply and now my password doesn’t work. To top it off, I just paid my annual fee and now can’t even use the app!! I repeatedly attempted to contact the provider only to get a mass reply or an excuse They don’t help.Annoyed!•Version: 5.7.1

✓ Works well, only issue is the price is inconsistentI don’t bill out often so I only renew the app when I need to send an invoice (few times a year), but the price of the app, with tax incl., says one thing, yet what I actually pay ends up being another. A couple bucks more, no big deal. But misleading nonetheless..Dee2592Version: 5.7.6

✓ Used to be good - and FREEI have used this app for 1 yr and it was FREE and had unlimited invoices. Since doing an update it continuously asks me to subscribe to the “pro” version. Unfortunately with the small business I run for just a few invoices a month a subscription is not viable. It is also extremely unfair to now make a user pay for something they have been using for free for such a long time. Also very broken english when replying to enquiries and not all questions answer when replied to. I will not be using this app again, such a shame because it used to be great..JaneausVersion: 5.2.2

✓ Last updateWon’t open anymore.Bronco MontgomeryVersion: 5.8.3

✓ Application problemsI like the app it’s just I can’t make it work on my laptop if I could get some help with that I have invoices that I want to make in my office..CmsmoneyVersion: 5.8.4

✓ App has locked me out. Developer hasn’t responded to email.All of a sudden the app is asking me to login with email & password, but I have no record of the password. When I tap “forgotten password” it asks to change password in email but I hadn’t received any email. Two weeks now and I haven’t received a response. My subscription is up to date so why can’t I at least reset my password? Ready to cancel if this is how bad the developer reacts to a paying customer. Last chance, please respond to my requests..BuxlyVersion: 5.9.3

✓ So good, they upped the priceI’ve used this for a while since a good girlfriend recommended it to me. Makes it easy to keep a client roster, add and modify line items, and quickly send a PDF of the invoice. I guess they recognized it was a decent system, since now I suddenly can’t add any more invoices without paying $5/month. Is it worth it? Well, it was when I paid my flat fee for it some number of months ago. Now that I have to pay monthly, I’ll definitely be looking at options that offer more customization. They had a good thing going, but considering that the majority of users are like either small businesses or self-employed (like myself), this is a frustrating change. I’d rather buy Quickbooks if I’ll be regularly paying for a digital service..JaysonEdwardCarterVersion: 5.3.4

✓ 2 devicesUsing the same app in 2 devices but some invoices are not shown either.Safi.EVersion: 3.2.4

✓ Great app butI have been using this app for over 2 years now, I keep going back to another app and then try this one again. I really do like this app but after many contacts with support and getting the same broken English reply my problem is not resolved. The app will not consistently update with other devices, sometimes it will sometimes it will with some invoices but not all but mostly it doesn’t. I use an iPad at home and an iPhone on the road. If you can fix this I will gladly come back forever and keep paying I will even give you 5 stars. Perhaps update your server as that seems to be the most common excuse you use..Peter davies123Version: 5.1.1

✓ Few SuggestionsGreat app, but will suggest something. The items may have more then 1 barcodes but app accepts only 1 barcode per item. Invoice doesn’t show total number of items at the bottom. Same item scanned more then once should increase the quantity rather than adding another row. Thanks.JORDEN75Version: 4.1.1

✓ No customer serviceIf you forget your password, you will get a message that says change your password I your email. However, you will never get an email in which to change your password. I sent several emails to the only address I had for tiny invoice, and they asked for my email so they could look into it. After sending them the email address... I NEVER heard back. Now I have lost ALL of my information for (invoices, expenses, all of my business data). At least I have hard copies of everything and haven’t totally put all of my information into this program. I thought tinyinvoice was great but now I realize not so much. Looking for a new app and program. I can do without this headache and aggravation..Elliebug68Version: 5.1.0

✓ Data disappearing - poor supportI’ve been using this app for about 4 years now. Even though the app when working properly is quick and easy to use I have over the years experienced some serious set backs. On a few occasions (probably due to an update) all of my data including customer info, templates all invoices and estimates just disappear. When trying to sync the data nothing appears, it’s like you’re a new customer again. I cannot explain how bad this is as a business owner. I haven’t been able to download a database of all the customers over the years and am left stranded. The customer service is shaky as it takes time for someone to get back to you and then it can take a week or two to get things resolved. Really very unhappy with the service..Kung Fu RattusVersion: 5.8.5

✓ Lost dataI really have love using this app over the last three or four years however today for some unknown reason it updated all myself got stuck halfway through an update and lost all of my data on previous invoices I have contacts left items that I may put on an invoice but I have no history of any invoices that back up has no history and it seems to have overwritten any previous history with a completelyCleared history. It is as if I am a new customer all over again. Be careful everyone make sure you back up your invoice history outside of this app.Mickey.b.dVersion: 5.8.8

✓ Glitchy and unhelpful with trying to sync with other devices and signing in with other devices.I used Tiny Invoice for a few weeks. I set it up on my ipad initially while my laptop was being repaired by apple. When I received my laptop back from being repaired I downloaded and installed onto my laptop and tried to sign in using the password I used when setting up the account on my ipad. No luck using the same password with app or on the tiny invoice web based app, but the password still worked with my ipad. I reset the password to start over and to get all devices synced together since I had a few invoices on my ipad and weren't reflecting on my laptop tiny invoice app. Reset the password 5 different times and still cannot login to sync with any other device besides my ipad. I then paid for the subscription to see if that would work to help sync and login between my devices. No luck with that either. I can only say that this app is garbage, won't let me use it as described, can't sync, and can't even login after resetting password 5 times. Don't recommend this app nor it's services since it doesn't work correctly. Good thing I didn't rely on this or my business would be a nightmare with keeping track of invoices. I'd give 0/5 stars if possible. Get your stuff together, Tiny Invoice..Georgette CostanzaVersion: 5.9.6

✓ Renewal issuesI use TI for seasonal invoicing. When the subscription expires, there is never an notification and the app dies just when I need to invoice clients. Then I need to try and contact TI. Have them reset the app. This happens every year. Why can’t you send a subscription renewal request..AsterixDogstarVersion: 5.8.8

✓ Was great, terrible nowI’ve been using this app since March 2018 and have found it to be incredibly useful… until the last update. I entered time and expense to create an invoice this weekend. When I was done with the invoice I previewed it and when I closed the preview I was logged out of the app. Upon logging back in, the invoice I had created was gone as were the time and expense entries. Today I reentered the same time and expense and recreated the invoice. Upon completion I once again previewed the invoice and once again the app logged me out. When the app finally relaunched it had erased everything I had entered since March. 8 months of time and expense from multiple projects. I have reached out to support in hopes that they can help me retrieve this info. So far their response has not been promising. I’m hoping they will come through and when they do I will update this review. Until then I cannot recommend this app as a secure and trustworthy business tool..RkymtnriderVersion: 5.1.0

✓ The app erased all of my invoicesI’ve been a customer for over two years and have loved this app! I’ve used it daily to help grow my business. I have loved the detailed reporting and projections I can make with this app. Then it crashed on me and erased all of my data for the last two years. I have zero information on my Pro account now. I’ve reached out to the developers before leaving my review, but haven’t heard back from them. I’m so upset about this, and right before tax season too. Now I have to scramble to recreate all my unpaid invoices, the ones I still need to send out, etc... and find a new app that was as great as Tiny Invoice as well. It really has everything I’m looking for. I’m giving it two stars because up until this happened, I would have given it five stars. If this is a technical error and my information can be recovered, I’ll be removing this review. Until then, I feel I need to warn others of what can happen..Erin TomVersion: 5.1.0

✓ Don’t upgradeYou loose all your previous billing history.Nogojoe123455Version: 5.8.1

✓ All information erasedJust like another user wrote. I’ve been using this app for quite some time also. It’s helped me with my small business. And then all of a sudden it crashed and I lost all my information. I have estimates as well as unpaid invoices that I don’t even have the amounts for now. I’ve tried to contact customer service with No response. Up until now it was worth 5 Stars. But today I’d give it a 1. Beware if you’re looking at purchasing the pro app. ****UPDATE** I have been waiting patiently and have been assured twice that the problem would be fixed. It has not. So buyer beware. If this happens to you, like it has to many others, there is no support. I would not use this app!.SoShabbyVersion: 5.2.5

✓ Fine until it deleted everything!I used this software for nearly 2 years, it worked fine until the last update it deleted all of my data, all past invoices, client info everything causing me no end of problems. I tried several times to contact the developer but they wouldn’t answer..BigRich89Version: 5.1.2

✓ Not greatStarted off fine even paid for the pro account, Major problems now, Iv paid for the year so I don’t expect the app to keep signing me out and then when I sign back in all my invoices have gone? At first I just did them again but after the third time doing so it got a bit frustrating. There’s no point in having this app if this is going to keep happening as I paid the subscription so I could monitor my takings yet I’m unable to do so! Is the any answer for this?.Alfieskip36479Version: 5.1.0

✓ Used to be freeUsed to have a free version. This subscription is a huge rip off and there should be an option to pay once..Gturn1Version: 5.7.1

✓ Great conceptsThe app is a great concept and convenient to use on the go. However the usability needs work. Such as the ability to change the email within the application. As my business develops as does my professionalism in wanting my email to match my business, Tiny Invoice cannot offer that. Customer service is poor, they have no direct contact to answer a question via phone, it’s all email. That process has taken anyway from three days to a week plus. Great for getting your business started but as it grows I have little confidence the app can keep up. I recently got a new phone, the data didn’t transfer properly from old phone to new phone. After not hearing back from customer service I had to manually correct each error, which was very time consuming. I recommend only buying subscription monthly as if you pay for the annual they won’t refund money..Jjdaddy_23Version: 5.8.1

✓ Support system unhelpfulStarted off as a great app, however when a pop up came up to upgrade and get pro to continue using I went through with procedures. Money was taken out and I still cannot use it as it still asks me to upgrade. I’ve been emailing to get help with this to continue using the app as I have paid for it but have no reply. The support system is many very helpful and I’m still wanting to know if i can use the app or even just get a refund???.Lvini12Version: 5.3

✓ Uninstalled app never to returnI liked this app, however this is the second time an update has destroyed all my data. It’s a shame, it’s a good app, however it’s too unreliable and I’ll be switching to something else..ParikatVersion: 5.2.4

✓ Do not synchronising automaticallyI am using this app over 2 years. Excellent. But when I start using it on new mobile (2 devices) here is problem with synchronising invoices. I make invoice much easier on samsung and on another mobile( iphone) it do not synchronise it self automatically. Always I must go to menu and sync myself manually. Can you have a look to this issue please? Thank you.JozefbelicaVersion: 5.9.6

✓ Stopped Working!!I have 2 businesses through Tiny Invoice and I have been using their invoicing system for years and they have the occasional glitch, but 5 days ago it stopped working it wiped all my invoices from 2018 to now. I can't send invoices and because I can't speak to someone directly I have had to wait for them to reply, my husbands won't send emails so I've have had to airdrop to another device and either scan or print..NormahasthebestsonVersion: 5.9.6

✓ Almost greatThis app is almost great, but a few things leave it wanting, hence a 3 star rating. Almost all the issues revolve around syncing. Sync is soooooo sloooooow. It takes forever sometimes, even on gigabit wifi. I suggest that If sync is going to be that slow, ad a sync indicator so you can tell it is syncing. Also, it needs to sync the business settings over. Otherwise you have to manually recreate the templates on each device. Some things are a bit unpolished, like it forces you to enter data in some fields before you can cancel. Finally, I cannot tell how to add more than one business (I’d like to track several non profits on this). Other than that, this is a beautiful app that is simple and easy to use. :-).MrSteveeeVersion: 4.1.3

Tiny Invoice: An Invoice Maker works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Tiny Invoice: An Invoice Maker.