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Jewel-Osco Deals & Delivery App User Positive Comments 2024
Jewel-Osco Deals & Delivery app received 29 positive comments and reviews by users. Can you share your positive thoughts about jewel-osco deals & delivery?
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Jewel-Osco Deals & Delivery for Positive User Reviews
✓ Friendliest employeesI should have sent this years ago but I love MY Jewel - Starting at the deli, everyone is so nice, especially Candy. Also the bakery women are special like Ahmed - always helpful, every single time. This whole experience started with Bob in the produce section. There was something about him that I knew he was a wonderful person. Then the meats - if I have no idea what to make for dinner, I can count on Mary. One of the nicest people I have ever met. Not to mention Scott and Ian which have been so very helpful. Then the checkout - Charlene, Karyn, Dale and Ryan are probably my favorites. There are so many that I am forgetting but they all work so hard and for us, the shoppers. Thank you for hiring wonderful and talented people. Sincerely, Renee.Version: 10.9.0
✓ Jewel At Home DeliveryI have had two successful services prior. It was convenient, cost effective, and easy. However, this 3rd attempt was a disappointment. After signing in I reserved my delivery time. I then went through my list and carefully selected my items. I stepped away from my phone for no more than 10 minutes to help my daughter with something. Though my cart was still full, at the top of the screen I was being prompted to pick a delivery time. I quickly tried to re-select the time I had chosen. Of course every option for the entire day was taken. I was very frustrated, as my daughter has the flu and I did not want to leave my home today. Needless to say, don’t count on the site holding your delivery time for 2 hours. It’s more like 30 minutes..Version: 2.16.6
✓ Leader in grocery appsOver the years this app has been updated and evolved into a great tool. I won’t shop at Walmart anymore because the app is literally garbage. This app is easy, clear, and offers easy to use discounts and points. Nothing more frustrating than having rewards you can’t use and holding up the line while the checker try’s to figure it out. This doesn’t happen with the Jewel app. Ok that’s my review 5 stars … I rarely write a review. But this app is just THAT GOOD!.Version: 2022.28.0
✓ Great appI love using the Jewel App to order my groceries for store pickup. So handy to use plus the people at the Elburn Jewel are so friendly and helpful. Area for improvement is in how you can add items after you’ve checked out. Not the most technical person but I can never seem to accomplish editting. Have a question, how can ordering on line items allow you to get sale pricing on items? Sometimes you can and on other items you can’t. Great service - thank you.Version: 2022.12.0
✓ Why can’t I see my number of points on my Jewel app on my phoneI can’t see how many points I have out of 100 anymore in my Jewel app on my phone. I always used to be able to see how many points I had so I would know how much more I needed to spend to get to my next reward. Please put my number of points back in my app on my phone. I have no clue how many points O have every time I go shopping at Jewel. I don’t understand why they would take away that feature! It was very helpful every time I shopped! I wish they had more gift card deals like they used to. I wish there was a “Clip ALL Coupons” box, button, or option so it wouldn’t take so long to clip all of my coupons every time before I go shopping. Everything else is awesome!!!.Version: 2021.46.0
✓ 485 Ela, Lake ZurichI just had the most positive shopping experience. First, the produce employee went in the back and got more loose baked potatoes as the ones on display were not the best to make twice baked potatoes. Then, the butcher found the 3 biggest rib eyes in the meat case for me. When I was checking out, I had a problem with my rewards, and the cashier monitoring self check out and the manager instantly corrected it. Usually, things don’t go quite so smoothly on a Friday afternoon! Also, store personnel couldn’t have been nicer. There are some grouchy workers out there but not at this Jewel. Thank you..Version: 2022.19.0
✓ Love the savings, hate the app!I find the savings and convenience of shopping at Jewel to be very good. When I try to clip the coupons for my next shopping trip, it is very frustrating when you tap the information instead of just clipping the coupon. When you go back, it goes back to the very beginning of the listings and you have to start all over again. Ridiculous waste of time! With other apps like Target, it goes back to the place you were just at. This needs to be fixed!.Version: 2.16.6
✓ AwfulDon’t know why the App was changed. It’s not intuitive and is difficult to navigate. I had recommended this APP to numerous friends who had yet to sign up for MyMixx I definitely won’t be recommending it anymore. Whoever designed this clearly doesn’t use it or shop at Jewel. Can’t find my login information I want to be able to preview the next ad and no longer can. Please change it back to the old one. It’s also very discriminatory for people who don’t have smart phones or access to a computer because they cannot get the savings..Version: 21.2.0
✓ Checkout line nightmareThe store at 424 W Division is sorely in need of improvement at the checkout line. The cashiers are extremely slow and need training. There are never baggers. I dew like I am at Aldi where you have to bag your own groceries. But not Aldi prices!!!! This has been going on for years. It takes longer to checkout than it does to shop!!! This store should take lessons from Sunset Foods. If there is more than one person in line, they open another register. Not only do they have baggers but they have people who unload your cart. I’m not asking for that but it’s ridiculous that there are never baggers. I had shoulder surgery recently and have to bag own groceries!!!. This is my neighborhood store but will be going to another store because this store is a joke!’n.Version: 7.6.0
✓ App saves me money!Jewel Osco always has great sales. The app rewards you with free products and special prices just 4 U on items you frequently buy. Once you accumulate some reward points there is a great selection of free stuff to choose from. In addition, clipping the coupons prior to your shopping trip saves lots of money. Jewel is hard to beat! The only issue, and I’m not sure if it’s an app problem or a store problem is despite clipping the coupons, they sometimes don’t register the discounted price and I have to go to the service desk after paying in order to get the coupon price. That can be a pain in the neck, especially since that happens quite frequently. Despite this one hiccup, Jewel offers the most and best discounts to their customers which is why they are my “go-to” store for all things grocery..Version: 2023.45.0
✓ Jewel Osco on Ridge Road Calumet avenue in Munster IndianaThis location has been upheld with great supporting team in every facet of the store. They know their products and they go beyond to suit personal needs. The cleanliness of the store is upheld especially the ladies bathroom. I do not like using public bathrooms, it has to be an emergency for I to use and much to my surprise Jewel bathroom is presentable. Kudos to management, there are no slackers employed for I have banned store for having a person oversee self check out and watched people go through motion of scanning and it’s not for too many items. I spoke to the person and said it was bothersome to see her steal. Employee on their cell phone. Terrible reflection and I won’t shop at that store anymore. Thank you.Version: 2023.45.0
✓ Upgrades neededI can never find the my mixx freebies quickly. I never know when new items have been posted and then end up going thru 306 items week after week. If I have been through them once I am good. Separate new from old. I how the chosen coupons can be accessed while I shop to make sure I follow the guidelines. I also hate that when I go to see the details of an offer it remains in a large screen of details or going back takes me to the beginning of the coupons an I have to start all over again instead of just taking me back to the item in the original position of my progress..Version: 2.16.4
✓ Incredibly well doneAs someone who writes software I expected an app for a local grocery chain to be ok at best. This app is very well done from performance to user interface. The idea to have recipes that lets you add the ingredients to your cart is the best. Followed by coupons that you can clip all at once even if u dont use them makes me say “finally, a grocery app done right” Only suggestion i would add is to allow to filter by subcategories. In order to browse bakery items, you have to check bagels, then muffins, then bread, then cakes, many of these sections are sparsely populated and i just want to see all the bakery selections at once. Additionally, having apple pay functionality would be much appreciated. Overall, best grocery app Ive ever used. So props to the developers, they really made this a must have app.Version: 2023.7.0
✓ I love JewelsJewels is my favorite grocery store if I don’t want to cook I can go get me a bucket of chicken half honey and half hot wings everyone loves them and regular grilled and fried chicken it’s always fresh and when I ask if they can drop fresh chicken they do it 💜💜💜 and your produce, Fresh Meats especially Seafood is the absolute BEST anytime I need something I’m always at Jewels for everything me and my entire family we love to Grocery Shop and see your sales ad I also go to Pharmacy there too Jewels is the BEST GROCERY STORE and when I have a problem you all handle it right there it never happens twice 💜💜💜.Version: 7.5.5
✓ Why Fix It When It Ain’t Broke???This app was just about perfect before their latest upgrade. Not only can’t you see the actual brochures on their app (like you used to be able to), but you can’t even pick which one you want to look at. I don’t want to scroll thru lists and lists of products of every single item in the brochure. It was so much easier to see the actual brochure, and tap the picture of what I want to add to my grocery list. And if I didn’t want to do that, each page had a scroll down list of the items only from that page. AND, when I go to their website on my computer, thankfully you can still see the actual sales brochure (like you get in the mail) AND pick which brochure you want to look at. (3 day sale, this week’s sales and next week’s sales the day before it goes into effect) HOWEVER, when the grocery list syncs to my phone, just the name of the item shows up (on my phone). Not the picture or the price!!!! What good is that??? (Yes, I’ve uninstalled and reinstalled numerous times). To recap: If I want to see the pics & prices on my phone grocery list, There is no brochure to look at on my phone, just scroll thru lists and lists of items. If I want to see the actual brochureS and pick from the pics I have to go on my computer; then I get a brief desc, no pic, no prices on my grocery list on my phone. Come on guys, get your act together. Go back to the 5 Star way it was..Version: 5.8.1
✓ Love Jewel Osco!You can find practically anything and a much lower price than some fancier stores. We just stopped shopping exclusively from Whole Foods. Buying there gave us an outrageous bill every visit. We will go to WFoods for certain items like organic proteins AND for the fabulous experience (brand new store blocks from us. But the full out buying there is over as we all experience inflation. PS Doing experiment with hubby tonight. I bought just under $100 of Jewel groceries just to show him the savings on the same or similar products bc he is going to WFoods tomorrow and I want to compare. He just likes to go to the new store!.Version: 2022.23.0
✓ GREAT STOREI have lived in the neighborhood for over 40 years and shop at this store 3531 N. Broadway every day. This store has grown with the neighborhood needs and wants. They have the best staff; BEST deli department (shout out to head mgr Cathy, who lives at the store) you see constant staff stocking shelves all day. Your variety of foods (at least my needs) are always there. The floors are clean and you rarely see trash on the floors. I hope when this merger happens that these individuals are NOT going loose their jobs! These individuals in this store deserve a raise and should be used to train all future workers!!.Version: 2024.5.0
✓ ReviewI like the convenience of the Jewel Pick Up option. It also allows great access to the promotions and coupons to help you save. Being able to add things to my cart all week is very helpful. However, if they can’t substitute an item on a deal you don’t get it for that price. Not only that but their online chat is almost rude. They don’t understand the promotion and you have to fight to get money refunded. It’s easier just to do the refund request the app for full refund rather than the difference owed..Version: 2023.19.0
✓ DisappointedI thought the idea behind an app to store your coupons was to actually be able to freely use them . I feel like you want to go out of business these new changes have made it so i don’t want to shop here anymore .your employees hate the changes you made- what a joke . So now if you shop at different jewels which I do all the time I have to put the coupon in my cart then another step put it on my shopping list then on top of that add to the store if I change my mind at which store I want to go to on my way home I have to open it and change the store to move the coupons or guess what they won’t apply! Well great by now my phone battery will be dead and I have no more patience. Bit maybe that is your hope. No thanks jewel ! Bad enough you went backward on your checkout systems and then you wouldn’t pay to keep the app upgrade , you have to spend money to jump into the running with your competitors ..Version: 7.3.0
✓ Outstanding Employees up front.So many outstanding employees and up front Chris is such an energetic and outgoing employee. Always helps as others but will always go out his way to assist other employees putting customers first. Seen this young man just keep going and growing. You have real top notch man there. We’ve asked if management before and his answer was I’m here and do whatever I need to make sure customers happy and other employees are doing well or need assistance. He also said he didn’t need to have other positions to do job well and continue growing. Great job to all.Version: 2023.43.0
✓ Nice People, Rewards, SelectionPeople first attitude. Kind staff. Their willingness to help. Carol Stream store and Glendale Heights have wonderful service. Love the Just4U offers and rewards. Our family eats healthier with the personalized prices. They know what we like and encourage us to try items related to what they know we buy. Example: non dairy milk. We now have tried them all with the special pricing. We now know what we love and what we will not buy. Many new grocers opening in 2021 but we will remain Jewel first..Version: 10.4.0
✓ Convenience and efficiencyI always preferred to shop in store, but back issues have made this impossible. Several stores have a pick up option, but I like Jewel the best because I always seem to get items such as eggs, cheese and dairy with good freshness dates. Other retailers have added items that were close to the expiration date. I do wish they had not taken away the no substitution because I have to check the order closely due to occasionally getting an unsatisfactory substitution. Occasionally items are out of stock, but Jewel is also quite good with this..Version: 2022.24.0
✓ Great AppThis is an awesome way to construct your grocery list. You can switch between the sales ad and the coupons easily so you can plan your meals and budget accordingly. It’s very expensive to even make homemade meals these days but this app has saved our family hundreds upon hundreds of dollars. And if you follow Jewel on Instagram, they oftentimes tell you when there is a free item to try through coupon-clipping in the app. And it’s usually some pretty awesome stuff. We’ve actually found some new items we really like and continue to buy because of that. Take the time each week to plan with this app (I’d say an hour max) and you will definitely save money..Version: 2023.45.0
✓ Great!The app saves you money and is generally not difficult to use! Very convenient! As someone who knows a bit about jewel both during the mymixx and justforu days, I had found that the people who had trouble were generally users of the old app who did not realize that there are new procedures. From what I was informed, the reason the app updated is that the parent, Safeway, wanted to have one rewards service for everyone rather than five or six different services for each store branch. The point of the update wasn't to make it harder, but easier..Version: 9.0.0
✓ Turned to garbageApp was fine before. You could tap in the weekly add and add the item to your list. Not now. When looking for an item to put on your list that is in the add it may not be listed. If you are lucky enough to have it there when you push add it may force you to choose pick up or delivery. Regardless if you were using in store or not. I’m about done with this app. 20 minutes of my life wasted on 4 items ... oh only 3 on my list dang i guess I’ll just use a puece of paper..Version: 2021.36.0
✓ Good but needs improvementSo I love saving money, and this saves me money. Easy to navigate, but one big issue. When you click on a coupon to see its specifics, you can't return to your place in the coupon list. You immediately go all the way back to the beginning and have to scroll down to where you were on the list. Very annoying and time-consuming. Also, if you have a paper coupon AND clicked on the Jewel mymixx coupon, it won't take the highest value coupon -- it will automatically accept the mymixx, even if yours was bigger. I still use it, though, and I like the free items on the weekend (when they're available, which is pretty rare)..Version: 2.16.4
✓ App works well we shouldn’t need itThe application interface experience has gone from sub par to good and getting better. The scan tool allows you to see the prices and ensure you’re “Clipping” the correct coupon for the product you’re purchasing. Helpful to find stock on current deals and shop from home for pickup or delivery. What I don’t like is how much data these companies are collecting and the algorithms created. Having to provide my personal information to obtain a coupon is unnecessarily intrusive and there’s no way around it. That’s a problem that we are leaving for our children for our own convenience now. What if someone needs to be discreet about their location and shopping habits there should be a way to get a coupon without being online. Nope, not even at a service desk. An anonymous checkout option or a better way to solve that problem is seriously needed in this country at least..Version: 2024.3.0
✓ Not user friendlySince the app upgrade, I have to go to multiple spots to find what I need. The app is not user friendly at all. Even the previous versions were a waste of time, but at least it was easy to navigate. There are so many options and click here to find this and there to find that. The UI designer didn’t seem to put much thought in the individual users experience. No one wants to come to an app to clip coupons, it is a waste of time. But since we have to, we want to do it with as little effort as possible..Version: 2021.37.0
✓ ProblemsI have had problems with the app from the beginning , I have called the number for assistance 4 times and 4 times I have been told they have fixed and it is not fixed . I cannot use my own phone number or email because it says they are used ?? Supposedly they were erased and eliminated so no account and I down loaded the app today to resign in , it takes my phone number but still says my email is already used … makes me frustrated ..Version: 2022.36.0
😕 Jewel-Osco Deals & Delivery Negative Reviews
