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PCloud - Cloud Storage App Complaints & User Negative Comments 2024
PCloud - Cloud Storage app received 71 complaints, negative comments and reviews by users. Have you ever had a bad experience using PCloud - Cloud Storage? Can you share your negative thoughts about pcloud - cloud storage?
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PCloud - Cloud Storage for Negative User Reviews
✓ Great looking appInitially I was really impressed with PCloud. I’ve looked into it before and I can’t remember why I didn’t sign up for premium. I uploaded photos and videos - great. I then tested out the crypto folder which was excellent with one big problem - it doesn’t play any videos when you unencrypt them! It doesn’t play .avi, .mpg, .mkv! Absolutely unbelievable and useless to me. If you play them on your computer it downloads them to the local drive too! I was all set to pay my tenner a month - if you can short playback of videos on iOS from the crypto folder I’ll sign up.Version: 2.3.0
✓ Does the job, but spammy notificationsI needed to share some files behind a password-protected link, and pCloud did the job great! However… I don’t like push notifications being used to advertise paid upgrades. It’s too spammy for me. I don’t want to disable notifications, because I want to get *relevant* information about my account. But ads… nah. I’m going to uninstall, and look for a different app next time I need to share some files. If you don’t mind push ads, then pCloud will probably be great for you..Version: 1.32.0
✓ MediocreBetter free storage plans out there. File upload is incredibly slow. 10 minutes for 66MB? Seriously?.Version: 2.31.0
✓ Loses cache after force logging me outOverall great app for my needs but 2 stars for the reasons below. Would give 5 stars if this issue were resolved. Seems to log me out once a month. Other apps like Dropbox keep me logged in all the time. Use FaceID if you need to verify identity, but don’t log me out. Even if I get logged out, there should still be a cache of which photos I uploaded previously. Instead, it tries to upload 6000 photos every time it logs me out and I log back in. Frustrating as I then need to figure out which photos I had uploaded before and which I had not..Version: 2.25.3
✓ Slow!WebDAV server is extremely slow most of the times. I need WebDAV in order to access my documents on the cloud..Version: 2.37.4
✓ Don’t.Larger file videos wouldn’t work. Asked support about it and they wanted to see a link but I had cancelled service. Was still trying to see what was going on in case I wanted to come back. Then the support instead of replying to last email, just sent the automatic “how was our service.” They try and sell hard, pressure tactics with timed discounts which is a form of manipulation. Lots of red flags I ignored..Version: 2.9.2
✓ Need to enter my account everytimeIt does not save your account.Version: 2.31.0
✓ On the pCloud websiteDated Feb 2017 pCloud says ”….today we are announcing another way to make money with pCloud: our reseller program. It’s very simple: you purchase premium pCloud services in bulk and then sell them to your own clients… …What you actually buy is special voucher codes. These codes are user for instant activation of pCloud plans – so you just need to send the code(s) to your client after they make an order. When it comes to your reseller profits, the sky is the limit. You are the one who determines the prices, at which to sell our products. You have complete freedom when setting up your pricing, and we will not meddle into that.” This made me confused as to to what pCloud actually IS..Version: 2.20.1
✓ Do not listen customers❗️I have proposed so many features absolutely essential but they say ok great one and then nothing. Last one was idea to make icon of Trash bigger so we can see which one we can restore. After 4 months nothing. Just to mention that Revolut (bank app) implemented my idea for less than 2 weeks. Now it s been using by many.Version: 2.18.0
✓ So soPro: one time payment Cons: After the latest Mac OS update it stopped uploading on my MacBook (it’s been stuck at the same number of files to upload for weeks) and after trying customer support, there’s really no support, just someone spitting back their useless list. The latest was to disconnect from everything but I’ll permanently lose the 5,000 files it’s trying to sync. So, for an app that you’re using to store files so they are preserved, they’re saying tough. — If you upload files to the same location all the time Dropbox was helpful in remembering that location, with pcloud you have to navigate to that folder every single time (really annoying!).Version: 2.25.1
✓ Video files are extremely buggy & timeline doesn’t stop after pause!The DEVs are sleeping on the wheel. Video files are extremely buggy and video timeline moves forward even after pausing the video, thus, video doesn’t play where it paused from which is annoying. Sometimes video files doesn’t even play from the beginning, instead, in the mid point and all over the place. How in the world do they expect to convert free end-users to premium members by actually paying for this buggy and annoying service. NOT WORTH GOING PREMIUM MEMEBER !.Version: 2.25.3
✓ Music player not fixedAnother update - and still the integrated music player isn’t recognising most of my music. As part of the update it said ‘let us know what you think’ - I think you are not listening! The problem with the lifetime plan is that they already have your money and so there is little incentive to provide customer service. I like pCloud and generally the app works fine. I raised an issue with the music player a couple of months back - when I select the music tab from the home screen not all of my music files are shown - just a small and random selection. I was told it was a known bug that would be sorted out in next update. Well here is the next update and still it’s the same - a bit disappointing really and makes me feel that the customer service element of pCloud doesn’t really work. This worries me as I have paid for the lifetime plan and so will be using pCloud for the next 99 years!.Version: 1.40.1
✓ Worst storage service, Poor customer service.I normally leave good reviews or none at all but This is the worst service, worst company I have ever come across. pCloud states that they will provide a refund if you are unsatisfied with the trial, but this is not the case. There is no way to cancel, the one representative they have corresponding with you is robotic and disregards your request to cancel and receive a full refund. The service is not at all what was expected, it does not meet my needs as represented in their service description. pCloud representative responds with “Sorry we cannot refund” Basically they don’t care about consumer needs and will be keeping my money anyways. This is a disappointing business practice from a company that will be storing your private files and photos. If they are not willing to provide a refund for something that doesn’t meet a consumer need, why would you trust them to keep your files secure and safe? I would never recommend pCloud to anyone. I don’t trust the site nor the app. It is uneasy to leave confidential documents on a site that doesn’t even stand behind their product. There are far better options from companies that also provide better consumer services. I had high hopes but was instead disappointed, I have lost money to this site and no service. Buyers BEWARE. There is no such thing as free here, you lose your data or your money, either way you are not in control of your own files..Version: 2.12.1
✓ Video glitchStrange glitch on the app where some video files are doubled, like a 14 second vid play twice in the same file and be 28 seconds long. It doesn’t do that on the computer, just the app. I have tried deleting those files off the app and in trash then uploading them again but it does the same thing..Version: 2.40.5
✓ Lack of viewing support.App is great but .heic files support please!!!.Version: 2.1.1
✓ Can’t log out of the appI can’t log out of the iOS app. If it’s possible, I cant find it. This means it’s only as secure as my iPad..Version: 2.2.0
✓ Not TrustworthyDo NOT trust PCloud, there are the only software or app I’ve ever, ever seen that will kick you off and have no access to your data (that you pay them for). I have 1.3tb of data that I can’t access, they kicked me off while I was on it, the password recover doesn’t send a recovery email, there is no customer support ( I tried all channels; Facebook, email, website support, Twitter, instagram, Google Plus, etc). Literally the ONLY software and I use an pay for almost 50 a month and guess who is the ONLY software that doesn’t work and I have no access to... Don’t use PCloud stick with Dropbox and ICLOUD....Version: 1.36.0
✓ Unable to make files available offlineThe iOS app has the option to make files available offline but it doesn’t work with lots of different files. The download status just hangs with no progress or gives error ‘Could not determine file URL’. These files work fine if accessed on a Windows laptop. Retried several times but still same issue. Please fix..Version: 2.25.4
✓ It scammed meI should literally not give one star because I uploaded my photos and videos and than deleted from my device and after one day pcloud deleted my photos and video are still their and I couldn't even find those photos from trash too. I bought pcloud so that I don't have to copy it in hard drive but I literally cannot trust pcloud with photos now and even have to take backup of all pcloud photos. They are not even helping me getting those data back too. It's like my whole trip pictures are gone please don't delete photos after uploading in pcloud please take backup. Pcloud is not trustworthy it feels like they scammed me..Version: 2.25.4
✓ FrozenEvery time I open the app and make a selection “Photos” it then freezes and I can’t seem to do anything..Version: 2.0.1
✓ DisappointedCannot mount drive on modern Mac OS without enabling kernel extension. What kind of nonsense is that? That is an unsafe suggestion. When using web version on mac, there is no preview, every used file gets downloaded. On iphone 8, file request option doesn’t work- goes blank. Automatic photo upload asks for deleting of photos from phone, when allowed, also wipes empty iphone photo albums, however items are not uploaded in pcloud in albums so principally everything gets lost. This cloud sucks.Version: 2.25.3
✓ Missing FeaturesUndoubtedly, the lifetime plan is a steal of a deal which is why I have purchased one for myself. However, there are some missing key features that are a high priority. Files uploaded to the pCloud servers no longer display the correct creation date. Instead, all files replace the creation date with the upload date which creates a problem when you’re trying to sort files by the date created. We should be able to filter files by more than the two parameters of photos and videos. As a photographer/videographer, I’d like to be able to have more options: JPEGs, RAW, PDF, VIDEOS …etc Virtual Albums: Within the IOS App, I’d like to be able to create virtual albums from the photos page so that I can organise different photos (regardless of their physical file location) into virtual albums that I can search for through the search bar. I can then share these virtual albums through links in the same way I can share the folders in the Home Section. Please consider my proposals. Sincerely, a lifetime Client..Version: 2.32.6
✓ Takes literally for everSo 5 videos took legitimately more than 5 hours to upload. Ridiculous. Some pure idiot is definitely responsible for this..Version: 2.40.6
✓ Not happyAll was going ok when suddenly out of nowhere my laptop would not connect to PCloud. So I uninstalled the software and went to reinstall it and it won't reinstall. Very annoying because now I can access my files at home..Version: 2.26.3
✓ Overall good service, but…Overall a good service but I wish your app would support .heic format so I can preview what the image contents of the files are. I would love it if the UI in the app made it easier to create folders from a selection of already uploaded pics & videos. It’s difficult to make out what is what from the preview thumbnails (especially without .heic support). I struggled for a while to just make a trip album (down-selection of pics/videos of Auto-upload). In the end, I just gave up!.Version: 2.17.2
✓ Very good, but with issuesI love this app from its design to the ease of use, but there is one major thing that needs fixed!! I have thousands of tracks from many soundtracks uploaded to my account, but because of how many I have I cannot download everything to my phone. Whenever I hit shuffle the first track will play and no matter how many times I hit next that song will continue to play unless a song I have downloaded is selected. And even if I individually select songs the same one will continue playing. This is a huge bug that is highly annoying and if it got fixed I would love this app even more..Version: 2.0.1
✓ Don’t pay for annual subscriptionI definitely would advise against paying for anything but monthly if you end up going with this service. I bought an annual subscription and decided to cancel halfway through (I’m just not using it as much as I thought I’d need to). Customer service will not refund any of the prepaid, unused months due to their 10-day satisfaction policy. Basically, if you don’t decide in 10 days that you want a refund-you qualify for anything back. And the annual subscription was a big spend for me. Each of my emails with the sales department were responded to with refusal after refusal for any partial refund and reminders about their 10 day policy. Basically, “customer service” at pCloud = reminding the customer over and over that they are wrong. Just a warning for new customers! Don’t give them more money upfront than you have to in case something changes, you will not get it back and you will get frustrated..Version: 2.2.2
✓ COULD be brilliant.Automatic upload is useless as doesn’t keep things in folders that are on your phone when it backs them up, so you end up with a gigantic pile of EVERYTHING you’ve ever had on your phone etc. The app on the iPad Pro ONLY uploads when you leave the app open, so it’s not really a backup option unless you remember to actively sit there leaving it upload. Otherwise, love pCloud & used for years..Version: 2.31.0
✓ Works wellI store recorded talks to transcribe so a 10 second rewind/fast forward button would be a great addition. Similar to what video players have..Version: 2.18.0
✓ No single audio track repeat in audio player.Not bad, but I am unable to figure out why pCloud audio player app does not support repeat one song only. It has loop and random but no repeat a single audio track. Kinda strange it is taking this long to implement..Version: 2.26.0
✓ Some faults manage to overshadow the goodPlenty to like about the app but one glaring flaw manages to overshadow anything good about it, mostly because I'm still fighting the fallout. Namely, if you need to re-link your device to pcloud for any reason (phone reset, app reset, clear cache, etc) the app will re-uploaded everything you want backed up again. It will create duplicates of already uploaded files. Pcluloud doesn't even offer a way to detect duplicates so it's up to you to decide a way to tell which should be kept or not. In my case, I did this about 10 times before I started wondering what happened to my disk space..Version: 2.12.1
✓ After 2 yearsUpdate to developer response: They didn’t mention anything in the reply of promising internet speeds. They cannot and you can read that in the developer response. I replied and they mentioned they can’t do anything about it. They love to show they care, but when you are in a one to one communication they show they don’t care… I was in and out using this app. Now the Black Friday deal was here I wanted to see if they ever made improvements. I played a 30 minute podcast that I downloaded. 25 minutes in and it’s playing something that was said 20 seconds ago. Then stopped at the 28 minute mark. This is full of bugs. Glad they fixed the speed to actually play the pod cast now. As before it was impossible to listen to the podcast. But do note they don’t promise you any speed, so if you get good speed for a few days it can be quiet slow after a few months. (If you buy the permanent plan).Version: 2.25.4
✓ I would like a refund pleaseI bought this as an iCloud alternative. It’s not. 1. I can’t see how I can back up messages and open them within the framework of the app. 2. It is incredibly slow. 3. It is super buggy I have never experienced anything so difficult to use. I even turned off my VPN (which works fine with everything else by the way) and it was the same. I have been attempting to upload photos for the past 6 hours. I am only 10,000 done, which is not even a quarter. And I can’t scroll through them without the app pausing for ages, having to close it down. Every other app on my phone works just fine… I am requesting a refund as it’s unacceptable EDIT I just rechecked the app. Tried to stop it from uploading anymore. Couldn’t. Way too slow. But I did read that only 799 photos have actually been successfully transferred. So it can do 100 photos per hour. What a joke. I want a refund ASAP.Version: 2.39.1
✓ Seriously worriedI’ve uploaded a large number of files. Pretty much all my docs are on here. This morning all my files have disappeared and it appears like a new account!!! Just paid for extra storage in case this is the problem but nothing. No email or contact number.Version: 2.18.2
✓ Great service but app slowGenerally use the service but the app is buggy and freezes. Especially while trying to change the automatic upload. Have also experienced some folder contents disappearing between shares..Version: 2.28.0
✓ SLOWI pay $5/mo for this and will looking for an alternative. 1.) anything you upload does not retain the original creation/file date, only the upload date. Unacceptable. 2.) SLOW SLOW SLOW SLOW I can’t even explain how slow this is. I have a single 13GB video I have tried to upload via the app for going on 7 hours now. Trying via the browser (Safari or Brave) is the same and also missing an upload file button. So dumb. So disappointed. All these good reviews must be fake. My internet is fiber and lightening fast..Version: 2.32.4
✓ Can’t access all files on my iPhone appI am learning about PCloud, but can’t seem to access all my PCloud folders on my iPhone PCloud app. No clear info available anywhere. Certainly I can’t be the only one with this issue. Any clear concise info will be greatly appreciated..Version: 2.40.3
✓ Can't log inI already signed up for pCloud with my email. Ever since the last update, I have not been able to sign in using the app. I can type in my information but then when I tap "log in" it goes to the "loading your account" page. I know I don't have that many files on my account so I know that's not why it's endlessly loading. That's basically my problem. Can't log in for whatever reason. Keeps loading. And if I close the app and reopen, depending on how much time has passed since last time I "logged in" or opened the app, it will either still be "loading my account" or I will have type my info again in order to log in again. Please fix that. Then I will fix my review. Thank you..Version: 1.40.1
✓ Re PCloud websiteI have tried to sign into this for so many times without success , I tried to sign in with phone contact number+ as always it refuses it , I have been a member of iCloud for many years + was not aware f recent changes of web name I liked it much better when there was a email content number that you could phone + get immediate HELP + not a fan of this new system!.Version: 2.25.0
✓ Files lostI logged into pCloud and none of my files were there. I have an email in to try to resolve the issue but do not know why they all disappeared.Version: 2.25.1
✓ IntrusivePCloud was once a brilliant file sharing app able to share between several devices without any glitch, now, it seems intrusive wanting 2 step factor login authentication each time you open the app which includes location and usage statistics sent to whoever they want to sell it too, and a code generator sent to your registration email every freaking time. Will not work anymore with a simple email and password. I mean, why can't you have a regular login for users that want that and a beefed up paid version for those who wear masks while driving alone?.Version: 2.40.4
✓ Good app but one big flawLack of heic support is an issue, as all my uploads come from an iPhone. Downloading the file on a pc and converting shows the file is still intact, but when in the pcloud app, seeing the majority of images are not viewable is a little worrying. Please can you add support for this? OneDrive have it..Version: 2.16.0
✓ SubscriptionI’ve trusted this app for a while, but I’ve found too many photos missing meta data (date & location taken). Once the photo is back in my iPhone, a double saves in pCloud. This uses extra data & a LOT of time sorting through doubles. I definitely don’t recommend this app for your business or personal needs..Version: 2.25.4
✓ Not good at allPoorly designed… you want to upload stuff you can only upload one at a time. Somethings have to be saved to files in order to upload and then when you download stuff from their cloud it’s a complete mess!!! You can download one at a time. When you try to download many at one it just freezes and you have to click pause, resume after each pic download. Videos can only download one at a time and upload one at a time smh. What a mess. Also I’m noticing issues with quality. I upload full HD video or ultra HD picture but when I download the video and picture quality is dumbed down..Version: 2.27.0
✓ Very good, imperfect privacyPlatform has constantly improved, is well-priced, and offers Linux support on desktop. Servers are located in the US, so the encryption is effectively nonexistent, but otherwise an excellent alternative to Dropbox et al..Version: 2.6.0
✓ Music function needs massive improvementOnce close the app, the folder jump back to original root menu, and music player has empty playlist. Quite annoying!.Version: 2.25.1
✓ New sorting option is awfulI’m very open to changes and improvements but I can’t seem to sort it by type of file/folder anymore and now it’s just by Newest and Alphabetically but in GROUPS. So that mixes everything together by letters. Dropping two stars for ruining the option that was there before..Version: 2.21.0
✓ I like pCloud but not the iOS appPCloud has been a good service and I like the lifetime option. The interface can be a little confusing but overall its been great. Except the iOS app which is unusable. When I open it up, it just says “Loading Account” and spins endlessly. If you give up or try to do other work on a different app, the load process stops and you have to start over. I wind up just logging into the web page which works fine but I don’t see much use for the app..Version: 2.15.1
✓ Hard to useA friend tried to share a folder of pictures with me, and I attempted to share some videos, but the app was really confusing as to whose folder you’re in and how to share files. It should be much easier since that’s the supposed purpose of pCloud. Also, if you set up your account through Apple, Google or Facebook it’s hard to make any changes to pCloud because it asks for a password all the time and everywhere, such as to make changes in the app or on the web, and an automatically generated password through Apple, Google, etc., is often not available through auto fill. After a bit of frustration I attempted to delete my account but couldn’t since the password was generated in the app and the deletion dialogue is on a web page, and I thus had no access to the password. Anyway, overall frustrating experience..Version: 2.25.1
✓ BrutalDownloaded then deleted less than a day later because nothing was working properly. I was sent an invitation link to files and could not open it. It also kept saying it couldn’t establish a connection to the server…. Rough..Version: 2.16.2
✓ Automatic upload brokenPlease fix your automatic upload of photos/videos. Previously the automatic upload would use your phones name and use that for automatic upload. So if you called your phone ‘Bob iPhone’ it would create a folder for it and photos would go there. The new app broke things and now just puts things into an ‘iPhone’ folder. As you can imagine this is very short sighted given people tend to have multiple devices (especially within a family). Maybe it’s caused by apple I’m not sure but either way this needs to be fixed quickly!.Version: 2.26.0
✓ File syncing unreliableThis would be an excellent product if file syncing was both quicker and more reliable. Sometimes the files don’t sync and sometimes the files do sync but they are corrupted..Version: 2.26.3
✓ Advertising to paying customersImagine how much of a trash heap of a company you’d have to be to have so little respect for your already paying customers as to imbed advertising into the paid subscribers application that they have no option to opt out of..Version: 2.36.0
✓ Don’t depend on this system. Horrendous Experience!I’ve been a customer with then for some time now and after a few months I finally made them my cloud storage of choice for my media company. I switched to Apple billing back in December and since then they have repeatedly sent me notices about deleting my account and moving my files to trash. At this point in may of 2019 I’ve sent them proof every month if my payment and I am still waiting on my customers files to be removed from their trash. When approaching them about this issues, for months, they have repeatedly turned this issues around to be my fault. After pointing sending them the Last proof of payment I receive An email saying “Yes, I see you paid last month but what about the last 3 months?” I’ve literally been sending in proof for the Last 3 Months! Horrible customer service! They have yet to take responsibility for their action and I’m simply over this and will Be sure to plaster this review EVERY WHERE!.Version: 2.0.1
✓ HmmmI love how fast PCloud & it’s cheap for monthly payments but what I’m noticing is they say it’s 10gb free & I get you have to do the tutorial but after I did it there’s 3gb left locked. Maybe I have to invite people to actually get the other 3gbs I dunno but why I feel I should get them anyways. Either way what I noticed is Sync had 5gbs free and I had lots on there before it asked to pay so as I was moving only some of the files from sync to PCloud knowing I had 7gb I still didn’t even get to put the rest of the files I had on PCloud. I should actually been able to upload all that I had in sync and still have some more free space. Something is off. Sounds to me like PCloud might be eating the gbs. Update: when I contacted them I get back a very sarcastic rude message. And did not answer my question to what I was asking. And I find it really strange that they have an option if there’s a bad agent to let them know. This does not make me want to deal with them anymore. Plus at the end of the message it said thank you Jesus. What kind of tech support is this. They made up my mind that I don’t want to deal with them anymore. The fact that it eats up my GB now I know it’s all about getting money fast. All you have to do is go on Sync.com use the free 5GB then test it against PCloud. Sync holds more data. Plus when I contact them they avoided the question and when they finally answered they were being rude and very unprofessional & pretty much called me a liar. Poor customer service I’ll still never forget the first time I contact them and they gave me right away or sarcastic email when I was only asking about the GB being locked. Which it took a few emails for them to give me a straight answer. I’ll never deal with them again. Poor customer service & don’t trust the site. I feel it’s a scam in order to buy their products fast which I told them that. The thing I like about it is yes it’s 10 GB and yes it is affordable cheap plans but something is off about the GBs bc at first the 7 GB I couldn’t get past it and I wonder why and I contacted them and then something that had happened where I got past it because I was on the app which was great but then finally after a few emails they told me that I would have to invite three people and only one would add it but that’s it but either way you want to feel good having your stuff on a site that you feel like you’re saving some money for a bit before you had to buy but it wasn’t the case. Plus the customer service is bad. I’ll take my service elsewhere. I loveseeing.com because they store it in Canada and I feel safe and even though their plans are a bit high which I only wanted 2 TB for what they had for eight dollars I’d have to buy yearly but then there’s an option even though I didn’t want it for now they are going to look at in the future making things a lot more fordable monthly but all I had to do was pay 24 bucks for a 6 TB monthly. Great customer service and I trust them more..Version: 2.21.0
✓ Slowest File Upload/Download/Sync Speed!I’ve been using pCloud for 4-5 years now and I got 4TB Lifetime Storage. I wanted to upgrade to 10Tb Lifetime, but I didn't… pCloud File Upload/Download & Sync speeds are worse than any other major Cloud services like MEGA, Dropbox, OneDrive, and Google Drive on both iOS & MacOS. My main devices are the iPhone 15 Pro Max & MacBook Pro M1 Max 16”. My network speed [D-150mbps/U-100mbps] I'm using OneDrive for my professional work and it has the fastest Transfer/Sync speed!!! Try to apply the same, faster speed to the most loved pCloud before everyone else gets tired of it… One more major issue is that pCloud Auto Upload doesn’t work in the background when the App is not used or opened. It is hectic & can’t believe your team cannot handle it since every other Cloud app is running in the background and doing the Auto Upload in the background. Can’t believe that pCloud failed on that I have been a pCloud lover for years but with a sacrifice of speed! I emailed & explained this issue years back, and they replied to me as they would inform the relevant team. That’s it, nothing happened & no follow-up. I’m a pCloud lover and have recommended so many friends! Please, give no.#1 priority for speed as well as security! I'm happy to help with improving with tests… If you need more feedback provide me an email address. Thanks!.Version: 2.40.3
✓ Media PlayerNeed update on Media player Music player very unorganized Integration with other players like VLC player will be helpful. VLC player support other cloud services not Pcloud.Version: 2.22.0
✓ PhotosManque une recherche comme avec Google photos. Ex: endroit personne etc.Version: 2.21.0
✓ Long time user of pCloudI’ve been a long term user since fairly soon after this service started. Until last week I’d of pushed it as the only one to use. Sadly since since last week my iOS app won’t log in displaying all sorts of strange screens. This is the case with the Windows app also. Both applications are the current releases but they seem to be broken. For that reason alone I’d like to use another service but my data is on their servers. I can’t bring myself to award any stars, but have to. So please consider the one star extremely generous. So I now start the job of searching for something more reliable. I wouldn’t recommend this service given my recent experience..Version: 2.40.2
✓ Mystery app.This one is a bit of a mystery! You cannot share data across what they call data regions- which is idiotic. We have colleagues in the US and cannot share a folder with them. In this day and age this seems mad. It works well if you just want to store you files etc in a cloud. Great. Sharing anything other than a download link is a complete mystery. Even within your own data region it never seems to work correctly. More maddening is the gobbledygook error msgs that make no sense, in any language! Do yourselves a favour and buy Dropbox. Sure it’s more expensive but it is seamless..Version: 2.24.1
✓ No HEIC SupportDoes not support the iOS HEIC images, that is deal breaker..Version: 2.26.4
✓ Fine app, could do with improvementsHigh Speed scrubbing is ESSENTIAL. I bought an e-book & audiobook through eBay which prompted me to use this app. It’s been very difficult to listen to, as there are little scrubbing capabilities eg. Finger needs to be on the line upon release to change place in audio file (difficult to see timecode), no high speed scrubbing option means I’m often a few minutes off, no back/forward 15/30 second buttons to quickly rewind if something is missed, forcing user to use the difficult scrubbing. Listening to an entire audiobook like this is not user friendly! Will delete this review if this is made easier..Version: 2.0.1
✓ Terrible View in new UpdateYou used to be able to view all your folders in one place without having to scroll so much, but now that all the folders are organized in different sections it makes looking for folders more difficult as they are no longer all in one place and you have to scroll further to find what you are looking for. Not user friendly at all. It was much more simple to have the folders shown all together in a specific order instead of trying to separate them into sections. Terrible update..Version: 2.21.0
✓ App is OkayI got pCloud mainly for music. But there’s no way to add folders and sub-folders to playlists. So it’s not practical to add each song one by one when you have hundreds if not thousands of songs. Doesn’t help that the app doesn’t recognize playlists created elsewhere. We also cannot just play a folder or genre. App also needs picture-in-picture for playing videos and the ability to share pictures via texts should be simpler. Right now I have to click edit first..Version: 2.26.4
✓ Great value, room for improvement on UIAs stated before, great value, reliable, but the user interface could use some work for Mobile (coming from an iOS user).Version: 2.18.0
✓ Free means you’ll lose all photosThere are better companies. Don’t trust this company (or the friend who suggested them) unless you have the spare time to read everything on their site, because they won’t tell you until it’s too late. I use my calendar diligently to remind me to check on things, keep up, etc. So if they had said sign on often, I would have put it on my calendar. Had I known this company doesn’t give a crap about free members and solely focused on your money, I wouldn’t have used them. Thousands of photos deleted, and they told me 6 months after they did it. They said inactivity of a year gets your account deleted. I signed in around Sept/Oct, have had crazy health problems since and unable to sit organizing photos. It hasn’t been a year, but they emailed me saying they were deleting my account (they didn’t do it, it was a bait email). They deleted ALL my photos tho. I go to look for customer support, and after 7 minutes of searching see “after 6 months deletion” of all photos. Which is not what they email you. So definitely feel lied and scammed. They delete all your photos, and don’t tell you, and wait to delete your account all while pushing for you to pay. Find a better company..Version: 2.0.1
✓ Has become uselessAfter what I assume has been a recent update, I can no longer add pictures to the cloud. It says that it’s uploading, but then nothing has been added. I am also unable to share images from the cloud to my camera roll anymore. It says that it’s sharing them, then the app crashes. Time to dump this app and try a new one..Version: 2.1.1
✓ Slow, unstable and unreliableLike the PCloud service generally, the app service is extremely slow and unreliable. It literally takes days to upload video files - at only a sixth of the speed achieved on other equivalent platforms like Dropbox..Version: 1.39.4
✓ Doesn’t work.Signed up via the app with my Apple account. Verified my email address. But still nothing happens when i try to login. I tap “sign in with my Apple account”, it says sign in successful, circle-spinner thing spins around a couple times - and nothing happens. Still stuck on the login screen no matter how many times i attempt to login. I updated the app to make sure it wasn’t just an old version not working right. The app is the latest version. But it still doesn’t seem to work at all. The app won’t progress past the login screen despite successfully logging in with the correct credentials. Maybe it takes some extra time to set up my account after initially signing up? Idk. I did verify my email though and got a message saying account creation was completed successfully. So yeah, me thinks it’s probably an issue with the app itself. I guess I’ll give it 24 hours and see if it works tomorrow. If not I’ll just uninstall it and leave my 1-star rating as is..Version: 2.19.0
✓ It’s fast but..It’s lot faster than Dropbox which pCloud proudly advertise however the app itself is extremely basic in design What really annoys me is the tiny thumbnail preview of any photos you have stored Why can’t they be nice and big so you can actually see them rather most times you need keep opening the tiny thumbnails to see if that’s the actual photo your looking for.Version: 1.35.0
✓ SlowSo slow. First impressions : the welcoming pdf in the drive is 45MB and it takes forever to download, this is too slow for my needs. It's slow both on my iPhone and on my iPad which I tested on two distinct speedy networks. Unusable..Version: 2.25.4
🙂 PCloud - Cloud Storage Positive Reviews
PCloud - Cloud Storage works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact PCloud - Cloud Storage.
⛔ PCloud - Cloud Storage Problems
