3.9
3.94068 star

Total 23 Negative Reviews

SC Mobile Ghana App Complaints & User Negative Comments 2024

SC Mobile Ghana app received 23 complaints, negative comments and reviews by users. Have you ever had a bad experience using SC Mobile Ghana? Can you share your negative thoughts about sc mobile ghana?

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SC Mobile Ghana for Negative User Reviews

Loan application formCannot download loan application form from app.Version: 5.15.0

App otp issuesDifficulty in receiving an otp anytime I try to make a transaction on the app..Version: 6.1.0

Can’t access app after updateYour system asked me to update my app which I did, but the app hasn’t worked after the update. Note that I’ve been using the app for years. Now I’m overseas and need to transfer funds to pay my bill but I cannot. And this all started after simple update. I need assistance urgently..Version: 5.19.3

StuckGone through all the process I have received my atm card very efficient. However I'm stuck at the register with temporary PIN. When u tap on register with temporary pin and sms nothing opens. Running ios 12.1.4 on iPhone 7. 😔.Version: 4.0

Touch ID needs fixingTouch ID has stopped working with the new update. It’s does nothing after fingerprint scan. Please fix. In order for app to work well, you will have to delete old app and install new one. Touch ID won’t work if you upgrade the app..Version: 4.0

SC Mobile bankingI’ve been facing challenges whenever I want to do transfer from my account to Mobile money account and what they keep telling is “Billers not available” like how.Version: 6.0.1

Face ID login not workingUsing Face ID to login doesn’t work just after update. Did a manual login and checked to see if Face ID is still enabled in the settings. It is still enabled but won’t login after authentication. Functionality should have priority over “beautification” of app..Version: 4.0

FingerprintsFingerprint not working.Version: 4.0

EyesPlease can you update your app I’ve reset my app more than 20 times I’ve stored my password and pin number put in the same pin number and password and it doesn’t recognise I’ve called customer service more than 20 times to rectify this problem there is a issue with the app.Version: 5.14.0

Fingerprint no longer workingThe latest update has the fingerprint login no longer working.Version: 4.0

Very bad appI downloaded this app more than a month ago and anytime I try opening an account all I get is (oops we are fixing whatever ) It’s soo frustrating why doesn’t anything work in this country. Your app is beans.Version: 5.15.0

Debit cardI created my account about two months ago and up till now I haven’t received my debit card . Please can I know the reason.Version: 5.19.3

ExitingAutomatically exit whenever it’s been opened.Version: 5.19.3

Setting upThe app has some of the banks adverts/ commercials floating through hence you cannot see every option/ icon - this seems a bit of excessive (my view) Setting up on certain items like a profile results in challenges, the exact nature of the challenge is not provided and when the reference number for the issue is provided to customer service rep they don’t seem to have an idea of what the reference from their app means.Version: 5.14.0

Time Zone not ConsideredNice graphical interface but one thing that developers didn't consider was timezone. If you are on a different time zone other than GMT and behind, you are unable to access your statement. Error given is "To date cannot be greater than today". I guess this was omitted during testing. Fix it guys.....Version: 1.7

Back ButtonBack button in the app is too small to access..Version: 5.19.3

WorseWhat is wrong with this app? I can't buy airtime no more.Version: 1.1

Not workingPlease the App doesn’t work on the iPhone 14 pro max. Please look into it so that we can have access to the account. Thank you.Version: 5.19.6

Rubbish appHard to see what has come in and out On the app.Version: 5.18.4

Couldn’t get my cardIt’s been almost 5 or 6 months and my card hasn’t been delivered and I still don’t have access to my account I just got a call about 2months ago and they are telling me it’s either I go to one of their branches or my card gets destroyed I guess it’s destroyed now any help ?.Version: 5.18.1

IncompetentCreated an account using the app and it took me 4 months after a follow up and finally got my account number. I was informed that I’ll be receiving my Visa card within two business days because of how long I was delayed now it’s another 2 months and no Visa card. At this point however, I think you can just .....keep it!..Version: 5.11.0

Apps interfaceThe interface of the app is very poor. It makes the app so difficult to use ..Version: 5.19.11

IssuesI’m unable to log in with the new update.Version: 4.0


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