- 59.8LEGITIMACY SCORE
- 63.3SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
MySchneider App Complaints & User Negative Comments 2024
MySchneider app received 35 complaints, negative comments and reviews by users. Have you ever had a bad experience using MySchneider? Can you share your negative thoughts about myschneider?
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MySchneider for Negative User Reviews
✓ Very misleadingI downloaded this app, because the APC website implies that this is what I use to monitor my UPS. Nope, the app is basically just a tool to get you to buy more stuff. As far as I can tell, there is no way to actually interface or monitor your devices from this app..Version: 10.5
✓ DisappointingEvery time I download this application for two years and it has not improved, it is heavy, unresponsive, and has many problems.Version: 14.3.1
✓ App dont work. Says retry when starting up. Cant get past.Looks nice dont cant get it to open past startup.Version: 12.2
✓ I can't do a PN searchI need the same capability like on my desktop.Version: 9.6
✓ RidiculousIf you need this app to add a device, it should be very obvious how to do it. Products has no option for scanning a new item..Version: 10.0.3
✓ Not workingNot work on tour apps.Version: 12.5
✓ UselessMainly downloaded to check on my orders remotely and I can’t even get that ......Version: 10.4
✓ Stuck on US (Q2C)I can’t get the app to show the new account ID’s under US, it’s only showing the old account ID’s for the the old US(Q2C). There’s no way to get in contact to anyone from the app. I’m only able to get “help” about products. Went on the website to try to talk to some in the chat, but same thing. It would be really useful if I could access what I need to..Version: 15.0
✓ App is uselessThe app advertised as a management app for UPS. When I installed it however for my SMT1000c it did nothing for me. It does not show it in a list of managed devices event though it works fine via website. Total disappointment..Version: 10.0.8
✓ Useless appPrompts for registered products but then reports none registered. I hav registered TEN of these increasingly disappointing products over the years - some registered multiple times. The software from this company is amazingly poorly designed and maintained including this app..Version: 10.16
✓ Worthless waste of phone memoryI recently had a new Galaxy VX1000 UPS installed at my facility, and it was suggested that I download the My Schneider app, which I did. Unfortunately the model of my UPS is not able to be loaded as an asset, so I can’t use the app. In addition, there is no technical support link for the app. When I was on the phone calling in a problem with the UPS, I asked the support guy about it and he was not able to help, either. In all fairness, he said that he would pass it on, and get back to me with a resolution..Version: 9.6
✓ Extremely difficult to use.The app seems to serve to many customer types. It’s confusing and difficult..Version: 10.5.2
✓ ConfusingCant get to my ups very confusing.Version: 10.1
✓ JunkOffers little to no value.Version: 10.1.3
✓ UselessTouch ID just to see your stupid catalog. Where are the battery backups I registered? I’m suppose to be able to view my UPS status. -5 stars. You have to improve by 10 stars to get my confidence back..Version: 10.2.4
✓ Total crapThe most user un-friendly app ever. Do they realize this app is being used on an apple devise? Download a pdf to view product details. I’m done with square D.Version: 10.0.0
✓ No aparece Puerto Rico en las opcionesNo aparece Puerto Rico en las opciones.Version: 10.2.1
✓ Tech GuyMy first experience setting it up: selected the wrong type of user; there is no way to correct that apparently, apart from deleting and reinstalling the app..Version: 8.1.0
✓ This is for my UPS ?? Cannot see it in the app.I set up my account registered my UPS using the QR code from inside the app. Looks like a catalog app. My UPS does not show under my products. Other than registering and stealing my contact information what is the point of this app. Cannot see the UPS!.Version: 10.2
✓ Very slowApp is very slow to use. I end up having to use the browser version..Version: 14.5
✓ Order Status and P&A?Previous version had these, where did they go?.Version: 9.5
✓ Terrible Terrible Terrible!!!Slow, glitchy and hardly anything works! This app should be removed! Total waste!!.Version: 15.0.2
✓ Outside salesNeed to get the tracking information for material that has shipped. It just shows empty list..Version: 9.2
✓ Just a sales toolUsed to give status of equipment, now just a catalog of products.Version: 10.4
✓ ProfileI’m trying to update my profile and am being forced into answering focal questions which aren’t relevant to me and are not what I logged onto this app for.Version: 10.1.3
✓ Horrible appWorst app I have ever installed from the App Store. I only downloaded it so I could register a product. “Register in 3 easy steps!” Says the website. Download the app and tap on register, scan the QR code from the product, add your location. How hard could that be? Well the app runs agonizingly slow, half the links don’t work, it keeps restarting because account information has changed - when it hasn’t, and best of all there is no way to register the stupid product I bought to get the warranty. Hey developers, hire some high school kid to do your job for you and create a working app. This seems like it’s designed to frustrate your clientele to the point they give up trying to register products. If I could give it a negative rating, I would happily do so..Version: 14.3
✓ Seems pointless and poorly designedI have a cloud connected ups that suggested I use this app... The app doesn’t actually show any info or status for my UPS, but I can see it on APCs site. When first accessing the app, you are asked to login, and then are redirected to a web page... um, that’s not how apps should work. When you want to add/register a UPS to your account via the app, you again are sent to a web page, that’s poorly formatted for mobile. Dear APC: I want an app that that shows me all of my UPS fleet, without redirecting me to various web pages— it needs to be all done within the app. Maybe eventually APC will improve this app, but given APCs record of poorly designed software, I’m not optimistic..Version: 10.2
✓ No way to add upsApp does not allow you to add product😥.Version: 10.1.3
✓ Not coolI was able to get my price and availability just like I do on my desktop computer and now it looks like I can't do that I don't know what they did with the new application the new update but it's not working great not happy with it at all please fix it..Version: 9.4.1
✓ Don't need thisPrice and availability for product no longer available. I now have no use for this app. Just another example of Schneider doing things the way they want and not listening to the customer..Version: 9.4.1
✓ Unusable AppTrying to register my product for the warranty. App constantly says my account has changed and needs to restart. There is no option to register my product. Website pushes the app and also does not appear to have the ability to register my product. What’s the point then?.Version: 13.9
✓ What Happened?What happened to this app? It use to be helpful, but now it doesn't appear that I can access any of my information that I used to be able to..Version: 9.4.1
✓ Not very intuitive or usefulApp doesn't show my registered products nor does it help me in any way. Waste of storage space.Version: 10.2
✓ Can't open itIt keeps crashing after 3 seconds.Version: 9.6
✓ Hard to navigate just like partner pagesI wish APC would make an effort to improve the partner experience. Web portal And app are not easy to navigate too much unnecessary info. Just give me the ORP section and that’s it!.Version: 10.5
🙂 MySchneider Positive Reviews
MySchneider works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact MySchneider.
⛔ MySchneider Problems
