- 90.6LEGITIMACY SCORE
- 94.1SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Protein Bar & Kitchen App Complaints & User Negative Comments 2024
Protein Bar & Kitchen app received 22 complaints, negative comments and reviews by users. Have you ever had a bad experience using Protein Bar & Kitchen? Can you share your negative thoughts about protein bar & kitchen?
Please wait! Protein Bar & Kitchen Facebook comments loading...
Protein Bar & Kitchen for Negative User Reviews
✓ Needs Major UpdatingIf you order then realize the location is wrong you have to go back, change location then start order all over again, and I was close to the top level then they reset my account. Now I’m back at first level for rewards..Version: 1.6.0
✓ Really confusingThis is essentially just a location finder and faulty loyalty card. Can't order in advance like the website. Can't use an account created on the website. And can't use an account created on the app to pay for an order made on the website. Really confusing..Version: 1.0.2
✓ Good app but needs workI love this restaurant and I would love the app if the online ordering worked at least half of the time. Most of the time I cannot order online because either the app or the website is down and you can't order over the phone. I typically don't have 10-15 min to wait for my food so unfortunately I have to go somewhere else when I can't order online. Just think of all the money they're losing out on..Version: 1.2.0
✓ Can't orderWhat a waste. Order screen doesn't function..Version: 1.2.1
✓ IPhone X support?Was just wondering when the app was being updated/ redesigned for the iPhone X? If you guys need help you can contact me and I can help you guys do that..Version: 1.3.0
✓ Can no longer log inTotal app update L. MY LOGIN WORKS ON THE WEBSITE AND NOT THE APP. developers are trash.Version: 2.0.3
✓ App doesn’t work for deliveryTrying to order delivery, it asks for a phone number which I enter. Then it still gives an error to enter the phone number. Won’t work and won’t allow you to order. The app support link just goes to the main Incentivo web page but doesn’t specifically help with Protein Bar..Version: 1.6.0
✓ Reduce Lead Time for PickupsCrazy that I must order 30 min in advance. Prevents me from ordering during my commute, which I do with apps of other restaurants in the area. Reduce this down to 15, or just let someone order and tell them it may not be ready in 15. UI is also very old and could use some updates. Has weird issues like inability to double eggs and do egg whites at same time, and slowly loads inputs made previously..Version: 1.2.1
✓ Crashes upon 'Review Order'Can't order, it crashes every time, iPhone 6s iOS 13.3.Version: 1.4.1
✓ Online ordering is brokenOverall I like the app, and it’s very easy to pay at the cash register with it. However, I would definitely use the online ordering feature to save time during my lunch hour — but it doesn’t work at all. Just sits there trying to find nearby stores, and there’s no way to just manually enter your local store. (Oddly enough, the Locations option always show a list of nearby stores). You also need a magnifying glass to send a support email from the app, with its tiny font and orange-on-black color scheme. Just use the built-in Mail sheet, people..Version: 1.2.0
✓ TerribleDoesn't let sign in and keep credit. Hard to save money. Not effective when u have to download every time. Bad app.Version: 1.2.1
✓ Online ordering does not work consistentlyIt has been days since this worked properly. Get it together Protein Bar. All the other stuff in the app is useless if ordering food doesn't work..Version: 1.2.1
✓ Off to a good start, but...Well executed. I particularly like the fact that payment is pay as you go, and not prepaid (e.g. Load $20 - use whenever). Shows that you're not greedy, which goes a long way with consumers. 2 things: 1. Please integrate the card in Apple Wallet so it is location-aware. That way we don't need to find and launch app in-store 2: Please allow us to use Apple Pay in the app so that payments are more secure Do that and you'll get 5 stars from me..Version: 1.2.1
✓ Love the food, the app is “meh”What else needs to be said? It works sometimes, but is sometimes painfully slow and ineffective. I still go there for the food. And I order with the app cuz it’s convenient. Sort of..Version: 1.3.0
✓ PB ShakeOrdered PB shake with clear instructions of no ice, Shake was not made right...Version: 1.4.0
✓ PoorApp never works.Version: 1.4.1
✓ Ok but loads slow sometimesThe app is OK, but it has issues loading new pages throughout the process.Version: 2.0.3
✓ It crushes too oftenI couldn’t order.Version: 1.6.0
✓ La Salle Location Is Awesome!The La Salle location is wonderful. The new (corporate) app is NOT! But the staff at this location helped me navigate through this new app so kudos to them!!!.Version: 2.0.0
✓ 4 months in still no iPhone X supportNew *major* update came out today and still no support for iPhone X screen. Why on earth would you redesign your app in Jan ‘18 with no iPhone X screen support?.Version: 1.3.0
✓ Buggy appThe app crashes every time I tap “review order”, so it’s pretty much worthless. I’ve tried deleting the app and installing again but I experience the same issue..Version: 1.3.0
✓ Super buggyHad become super buggy - says menu changed after trying to order, then can’t connect, freezes - had to go to the store to order today.Version: 1.5.2
🙂 Protein Bar & Kitchen Positive Reviews
Protein Bar & Kitchen works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Protein Bar & Kitchen.
⛔ Protein Bar & Kitchen Problems
