Swimmingly Negative Reviews

Swimmingly App Complaints & User Negative Comments 2024

Swimmingly app received 14 complaints, negative comments and reviews by users. Have you ever had a bad experience using Swimmingly? Can you share your negative thoughts about swimmingly?

Swimmingly for Negative User Reviews

✓ Swimming should not be this complicatedMy swim team has used swimmingly for about 3 years now and we will admit - the idea is amazing. But the execution is done extremely poorly. Heat sheets have swimmers never seated right and swimmer’s times are always wrong and usually random numbers. I would not recommend the switch to swimmingly because it will make your swim team life harder and create more problems then you need..Samantha MantelVersion: 9.0.2

✓ Head scorerApp works well. Would like a way to easily backup data during meet in case of equipment failure..OhioscorerVersion: 3.0.2

✓ Meet Central: Huge Fail!!I was the starter at a swim meet using Meet Central tonight and it was, to be kind, a boondoggle. The system has too many failure points to be a viable product. We stopped using the system after multiple fails (meaning starter getting knocked off of the system; watches/iPhones not starting; timers phones dropping off of the system. We switched to manual watches and completed our meet, but you can imagine the results are a mess because Meet Central does not integrate with Meet Manager. To the developers: it is completely unreasonable to expect timers to not switch out of the app at some point in the meet. You are not going to change the way people use their phones. You need to develop an app that fits into the current iPhone ecosystem. Developers: Why does everybody use the same Huddle number? What happens if multiple people try to join as “starters?” Developers: The starter and the meet ref should be able to see how many timers and stroke and turn judges are connected to the system. Developers: Why does it take so long for you to get 16 timers logged into the system? Me thinks Meet Central developers have never worked on transaction processing systems that need to be highly reliable and fault tolerant. If you are a swim team, my advice is that this system is way too unreliable to use at this point..DatabossVersion: 5.0.5

✓ Doesn't workI have a newer and updated IPad and it it's not compatible. Getting this system up and running is a huge headache..JarreedddVersion: 3.0.2

✓ Too many issuesMeet central has potential however there are too many issues to recommend this to others. The system is marketed to eliminate volunteers however it takes the same number, requires tech savvy volunteers to run a meet smoothly, and volunteers to print and process ribbons. It seems difficult to use with a league that has different configuration of pools with regard to the number of lanes and the length of the pools (meter vs yard pool). To run adequately you will need a dedicated iPad to run the meet, an iPhone or iPad for both the starter and stroke judge, and timers who have iPhones. All devices must not have charging issues (an Apple ongoing complaint). Sprint carrier iPhones are inferior and will not work with the system. The starter's cord did not work for us. To maximize the system both teams must be subscribers. Customer service is inconsistent to say the least if not insubordinate to the "customer ". They need field customer service agents to support their subscribed team's first couple of meets to assure a smoothly run meet..AquaPaulaVersion: 4.0.2

✓ Hot messI have used this as stroke and turn and timer. I really wanted to love it as the concept is great. However it is a huge ordeal to use. Every meet we use it at has delays due to the app not working. The coaches don’t know who is DQed so we have to take breaks to tell them. This is so much slower than paper and pen..KvidlockVersion: 8.0.1

✓ What a pain in the a**Always seems to have issues in the middle of a meet. Takes a lot of battery life - so you live in fear of losing juice in the middle of the meet. Easy to make mistakes and enter the wrong swimmer. So many issues with the app so far. Good idea - but after three seasons of using this app I am SOOOOOO ready to go back to stopwatches, pen, and paper..SRMmomVersion: 6.0.4

✓ Ok appThis would be much nicer if there was a coaches tab so they could keep splits and really nice if there was a spectator tab so parents can follow times and the meet score during the event..Jwilli25Version: 3.0.2

✓ Great idea execution needs workGreat concept. Not user intuitive, need a dedicated individual at every meet to go over set up and use, which is counter productive to saving time. No way to enter times manually if the system doesn’t work for whatever reason. There’s always errors. Meet entry is good but that’s where it stops..SueBNJ411Version: 6.0.5

✓ Horrible and ruins meetsWe have now suffered through 2 meets using this app and I cannot stress how bad they have gone. Timers continue to struggle and the meet starts and stops for them to reconnect. There is no flow and kids end up sitting in the sun burning. I have never seen so many swims have to be redone because the times never started, stopped or they can’t save it. The starter then reboots and we sit around for 15-30 minutes while they test and talk. The issues with timing and the app led to an extra few hours for the first meet and today after 5 hours we had just made 50% through it. This was a small meet that rarely had 2 heat. People started to just leave and the starters we trying to find enough stop watches to just stop using this app. I hope the teams agree to stop using this app and use anything else. Stop watches and paper would be a HUGE improvement which defeats the purpose of this app..OlogyyVersion: 8.0.0

✓ Takes forever to get timesI like the app, but the meets are basically over by the time race results start coming in. Doesn’t matter if you’re on WiFi of cellular..Jacked up2Version: 6.0.4

✓ Good idea, terrible in realityWay too many issues with this thing. Stick with TM & MM for all of your summer meets. Way too many resets, way too many delays. You don’t want to deal with connectivity & syncing issues in he middle of a meet. This app is a hard NO. I wouldn’t recommend this to any team or conference for use. TM & MM are solid, proven, tried and true. Don’t waste your time with this hassle of a system..DL24Version: 5.0.5

✓ Not worth itNothing runs smoothly with this app or it’s web version. Totally frustrating and not worth the fees..FleahpetVersion: 9.0.2

✓ Do not use if you care about swimmingSwimmingly is terrible. The timer starts before the buzzer so the times are always 1-2 seconds off. And the moment someone stops a timer the time disappears from the phone so the swimmers have to wait for hours to see how terribly inaccurate the times are. The website and app is terrible to navigate. If you’re a swim club that truly cares about swimming and your club, don’t waste your money on swimmingly, buy some stopwatches and printer ink and compare the times online with other clubs instead. Swimmingly takes the fun out of swimming..Isaac221223Version: 8.0.1

Swimmingly works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Swimmingly.