- 22.0LEGITIMACY SCORE
- 26.0SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
Wiser 2 App Complaints & User Negative Comments 2024
Wiser 2 app received 33 complaints, negative comments and reviews by users. Have you ever had a bad experience using Wiser 2? Can you share your negative thoughts about wiser 2?
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Wiser 2 for Negative User Reviews
✓ GlitchySince the last update the app has been to glitchy, disconnects all the time and the writing is SO SMALL! Hard to use! Not liking the miniature font.Version: 3.0
✓ The worst ever!!!Update an app just to remote port 80 HTTP connection. Do you know there are a lot of people still using http? Do you know it cost hundreds of dollar to call the installer to change from http to https???.Version: 3.7.3
✓ UselessCannot connect remotely Totally a waste..Version: 3.1
✓ Please employ/contract some decent developersYou’ve changed the app to enforce SSL - which finally does appear to work now. However, you have decided not allow users to save the password. You’ve used your usual lazy approach to app design. Saving passwords in Apple keychain is considered secure by most apps. After 10+ years of using cbus; since a few months back you finally get the mobile app into a usable (though far from intuitive and slick) state. Now you’ve gone back a step by preventing the system password from being saved. You’ve might of improved security but I will now not use the Wiser 2 app. I’m not entering (secure - i.e. long and complex) passwords every time I want to switch a light on. Was that your intent, so people stop using the app and you don’t have to bother ‘developing’ it. App always reports the wrong time on cbus, but clicking on it sets it to phone time. It’s unclear whether the app is wrong or it’s the repeating problem of cbus Wiser unit or PAC losing the time. I’ve spent way too much time trying to follow up and resolve Clipsal problems..Version: 3.7.3
✓ Keeps crashingAfter new update, app keeps crashing.Version: 3.0
✓ WiserYou can’t turn off SSL.Version: 3.7.3
✓ New update 3.1 not working on mobile networkThe current update not working on the IOS 12.5.7 on local wifi.Version: 3.7.3
✓ June 2022 update - no connectivityAfter the recent update the Wiser app crashes out of the application.Version: 3.3
✓ Works okIt works fine with 3G and wifi..Version: 2.7
✓ HopelessDoesn't work on iPhone - display doesn't work.Version: 2.6
✓ We need an updateDear Developer I use wiser app and I think it needs a major update!!! Also I think it’s time to have wiser compatible with Apple HomeKit, is there a way! We need your support!.Version: 3.2
✓ When you sorting out the log in issuesGetting a bit tired of having to re enter my details to log in.Version: 3.2
✓ Apple car playNeeds to sync to Apple car play so can open gate from car legally without handling phone..Version: 3.1
✓ Many Great Suggestions and Many ProblemsAfter reading through many of the past reviews there are some great ideas for improvements to the Wiser. There are also many problems which arise with this system. I have also experienced some of these mostly connection issues with my system and I am regularly contacting my technician for troubleshooting assistance. It’s very disappointing that even after 3 or 4 years of reviews it seems that Clipsal is happy to ignore all these issues and suggestions as the same problems keep happening and none of the great suggestions appear to have been implemented. Sorry Clipsal, we are now in 2024 and your Wiser feels like it belongs back in the 1980’s..Version: 3.7.3
✓ Never work.Can’t get it to connect have been trying for the last 2 years. Tried all type of methods and ways. :(.Version: 2.7
✓ Can not connect remotely on 3/4/5GIt was all working fine (besides logging in slowly), but suddenly I couldn’t log into Wiser 2 remotely via 3/4/5G network (cellular network connection) after the iOS 13.3 update with the latest Wise 2 update. Will only work if the phone or iPad is connected to WiFi on or off site. Favorite widgets does not work anymore after the update. Please have this fixed urgently! Update! Found that it would work with 3/4/5G network if I deleted the LAN IP address at the App’s login page. The favorite widget still does not work in the App..Version: 3.1
✓ Awful App by a company that doesn’t careSometimes you just can’t understand companies who offer high end luxury consumer lighting products, which cost more than 5 times the normal wiring bill for a house, or in my case 35k to install. Then they produce an App which they just leave for years. No abilities like Lutrons to put customers in control. No Siri integration to allow voice commands. No ability to add or remove from circuits in the App, or add new schedules. No holiday mode. Just second rate and left to fester. It beggars belief as it’s not hard. Just employ 1 dev for his sake your a multinational company. Clearly you don’t care.Version: 3.7.1
✓ No 4G access away from wifiAgain, We’re very disappointed in this app as the remote access keeps dropping out for no reason and we have to get a technician out to fix it. As it’s an integral part of our home’s security this leaves us vulnerable. Please advise what is being done to fix this. We’ve had it happen a few times this year and it’s very frustrating..Version: 3.6
✓ Upset of ManchesterAgreed, latest update broken view of camera in home WiFi setting, worked fine on previous version and still does on iPad. Also still works on 4g away from home. Pretty fundamental part of the app to lose Fixed the camera view after two years, thanks ! Less upset now..Version: 3.5
✓ Slower since updateSince the new update, it runs so much slower!!!! Good application but why the slowness even with new iPads and phones..Version: 3.0
✓ Remote accessSince new update I am unable to get remote access to my Wiser. My partner who hasn’t updated to newest version can still get it. Can you please look into this problem and fix it as I am only able to access the Wiser when I’m on my network..Version: 3.1
✓ No cellular connection.Followed the developer response from the 11th March and managed to get it working. Hoping for another update shortly..Version: 3.2
✓ Breaks CCTV feedUpgrading to this version stops the cctv feed working in the app. Previous version had my cctv cameras and lighting control on one page. Now no cctv feed. Still working ok on other iPhone running previous version. Update April 2020 - New Wiser app version. Still haven't fixed the CCTV feed issue. You’ve only had 8 months to sort out the feature your broke in the last update. CBUS/Schneider need to pull their finger out of their a** and start investing some time into the CBUS platform or its going to die. What a shame, come on people, you’ve got great potential here!.Version: 3.2
✓ Locked in landscapeNice app apart from being locked in landscape which makes it unusable for me..Version: 2.3
✓ UFH temperature adjustment doesn’tworkMe updated Wiser 2 is so slow, the loading time is about 2 minutes after restarting. The function of UFH temperature adjustment doesn’t work anymore. My customer is angry as the app is not functioning properly and there is no alternative..Version: 3.0
✓ OkWorks well in the LAN but I can't get it to work with SSL despite port forwarding every port I can think of.Version: 2.3
✓ Outdated, very limited functionalityThe app is very basic. Needs improvements 1. Add voice control integration 2. Add unique device number so that it connects remotely without needing static ip address and port forwarding. Look at what swan and eufy do. Your set up is so complicated for today’s IoT and home automation and not competitive. 3.Add a floor plan view where I can use it as landing page and see what devices/lights are on or off. At the moment its just a long list of lights that I need to scroll to check if I have any lights on..Version: 3.6
✓ Needs workApp presents a fairly rudimentary interface to cbus infrastructure. App has a major problem in that if it can't connect to wiser, app just exits or crashes. Has had this behavior for a long time. Does not let you edit or correct the connection settings..Version: 2.7
✓ New update.Just updated the app. Now it won’t open. :(.Version: 3.3
✓ 2little2lateYep, awesome..Version: 2.3
✓ Stopped working altogetherAs of a couple of days ago this app just won’t load - tried on several iPhones - and so is useless. Can someone at Schneider please sort it out!?!?.Version: 3.3
✓ TimersApp needs to update the timer widget.... once you click the timer, it starts working until you close the app and the timer resets and you can’t see what time the widget is really at... please fix this asap.Version: 3.2
✓ Update no goodSince the new update last week the app now has a lot of lag when trying to switch on/off various lights. It worked perfectly for 3 years before so not sure why it was messed with. Please fix the lag..Version: 3.0
🙂 Wiser 2 Positive Reviews
Wiser 2 works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Wiser 2.
⛔ Wiser 2 Problems
