ReSound Smart App Positive ReviewsReSound

ReSound Smart Positive Reviews

2.8
2.85802 star

Total 25 Positive Reviews

ReSound Smart App User Positive Comments 2024

ReSound Smart app received 25 positive comments and reviews by users. Can you share your positive thoughts about resound smart?

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ReSound Smart for Positive User Reviews

Loss of existing favouritesThe new ‘fancy’ version has lost all of my previous favourites. Not happy. 17 Oct 2019 - latest version now does not open past the’Home’ page. Successive updates have gradually moved this app from excellent to appalling. You’ve managed to “fix’ something that wasn’t broken into something that is completely broken. Please fix this!.Version: 4.1.1

Please make app for Apple TVCan you please make an app for Apple TV so I can stream the sound through my hearing aids? Fabulously useful with the phone..Version: 3.2.1

Has worked great for me!I was replacing my old Oticon hearing aids and after reading all the bad reviews here, I was worried about trying Resound Lynx. Since there was a 45 day return period, I decided to give it a go. The hearing aids have been much better than my old ones and the app works great! I have experienced no real problems with the app, including after downloading the latest IOS update. The ability to Bluetooth my phone calls (without wearing another device) and the ability to stream music from my phone directly into my ears is wonderful! If I'm in the car and get a call, the cars Bluetooth fights with the app for control, but you can use the audio selection button on the phone to choose. I do wish there was an audio selection button for music. If I'm in the car and steam Apple Music from my phone, my hearing aids take over, and no one else in the car can hear the music unless I shut my Bluetooth off. Not a big deal. The separate demo app that Resound has to allow you to hear what to expect when you select different hearing modes overstates the improvement. There are improvements from changing modes (restaurant, auto, etc). Just not as great as demo'd and still much better than my other aids. As you can tell, I'm very happy with the app and the hearing aids. I think it helps if the doc you use also understands the iPhone so he or she can show you all the features and make practical suggestions on using the app..Version: 3.2.1

IOSGood! Resound! My iPhone 5 iOS 8.4.1 worked hearing aid! Now Updated 9.1 iOS, still timeout Bluetooth, also softswitch, I did times reset all, can't fixed allaround? Help me! Thank you!.Version: 3.2.1

No improvement- in fact worse! Now ok!! Result!I got in touch with Resound on Facebook. I followed some instructions - basically deleting and reinstalling app/ pairing aids again. It now works fine! (The response was very quick- not sure why they haven’t picked up all these comments on the app itself! ) Second review: I’ve just downloaded the update in the vain hope that the constant reconnection problem would have been resolved. Disappointed that this is not the case - for example the connection now drops even if you go from TV streamer to the home screen - not even leaving the app. Have the developers read any of these reviews? They had one job to fix - and have instead made it worse. We spend the price of a second hand car on our hearing aids and deserve better!.Version: 4.0.1

Not quite 5I have had this hearing aid for just under 60 days. It works very well. regardless of the app. One really helpful thing the app. could do would be to show when a battery's charge is getting low. It does not do that. It only shows full or empty. It is a great nuisance when your phone gives you the low battery warning at a time when there is nothing you can do about it. You cannot start fiddling with changing the battery once a play or a film has started. An upgrade of the app. to fix that would be great..Version: 3.2.1

Terrific!!!The Resound LiNX9 TS are really great HAs. They Bluetooth pair perfectly with my old 5s as well as my new iPhone 6 Plus. The TV streaming in stereo is superb as is the crystal clear switching to the phone when answering a call. Also perfect BT sound with You Tube and other videos played over phone. I believe the poor reviews come from not correctly pairing the iPhone to the HAs to begin with. It is extremely easy to get only one HA paired and then blame everything after that on the iPhone or the App. If you're having problems pairing - in settings < accessibly < hearing aids select the hearing aid type under devices. On the next page at bottom select Forget This Device. Power off the iPhone. With new HA batteries installed and bat doors open so HAs off - turn iPhone back on with BT turned on in settings. Go back to accessibility < hearing aids and turn both hearing aids on one at a time. Touch the pair icon for each one when it comes up. You're done. Hope you have as good luck as I've had. I love the convenience and clarity. Haven't heard this well in years..Version: 1.3.0

Stop beeping!I’ve used the old app for two years and it was the main reason I changed to ReSound from Phonak. The new app has a more modern interface. However, it makes your hearing aids beep on every minor adjustment. Whoever designed this doesn’t wear hearing aids!!!! PLEASE can you get rid of this asap!.Version: 4.0.0

Love the productLove the product and what it offers The chance to use your hearing aids in a lot of ways using your phone However I believe if an update could be done Can't hear phone ringing through hearing aids which it should and all sounds which the phone makes should also go through hearing aids Still find I miss texts and calls even when phone not on silent Thanks.Version: 3.1.1

Works now!! (Original:Doesn’t work with iPhone 13Update: Apple sent me an email outlining the method to delete everything related to the app when when data was transferred to/from my old iPhone (particularly deleting links in the MFi connection) Works great now! Thanks Apple! ….. original:Not sure why, but it stopped working when i got a new phone, just problems now..Version: 4.15.0

Happy UserI have had a single Resound Linx2 for a little over a year now and have used the Smart app consistently with no issues all that time. I'm not sure why so many users experience so many problems. I use it to stream music and radio from my iPhone nearly daily. I manually use the switch on my aid to use the TV streamer but sometimes open the app for adjustments. At work, I recently got a Bluetooth capable Cisco VOIP phone and I paired my phone clip to it. No problem. I then bought a Plantronics BT 300 USB Bluetooth dongle so that I can easily switch to PC for audio and even VOIP calls over Lync (IM). Guess what? No issues! There are a few minor annoyances like the iPhone program only appears in the app when something calls it up and then disappears when not in use and it takes about 5 seconds to switch programs after I hang up a call using the phone clip, however it's a small inconvenience and this has been a game changer for me, giving me the same functionality that hearing people just take for granted. For people with chronic issues, you may want to take your HAs in to your audiologist for firmware updates and of course make sure your mobile has all the latest updates installed at all times. I haven't updated the firmware on my HA since I bought it but will be doing so soon. Again, NO issues and one happy camper!!!.Version: 3.3.1

Thank You Resound!I downloaded the recent app upgrade and No More dropped pairing. It works perfectly with my iPhone 11xr. Excellent product.?Thank you!!!!.Version: 4.3.0

6 yearsNo problem with this app.Version: 4.15.0

Apps not working with iOS ☹️Help.Version: 4.1.0

DisconnectingI confirm Kid Kneebean’s complaint, since upgrade the App disconnects from hearing aids as soon as not open on screen. To change function from normal to say TV streamer, you have to open App, wait for it to connect to aids, several seconds, then switch to TV. To switch back assuming phone gone to sleep or you have used other apps, you have to go back through the reconnection sequence before switching. 24 hours after writing this, the problem has been sorted and app seems to work very well with my Linx2 and iPhone SE..Version: 4.0.0

ReSound Linx Apple App version 4.0.0Had initial setup problems, mainly through my lack of doing this for sometime. Now all works well, including my Apple Watch version. Looks really good and although presently lacking much hands on experience I am confident in the new upgrade. JohnPercy.Version: 4.0.0

Excellent Application - Proven Tech Support- Remarks in proofing offline.Version: 4.19.0

All the other manufacturers will be forced to follow.Resound are the first to spot just how essential this app is in the modern world. This MUST be the future of hearing aid control. These early functions are sure to be followed by some clever developments, but even as it stands the basic idea of four main modes, variable by personal requirement is an excellent place to start. It works pretty well on the Apple Watch too, and no one would suspect that I'm just doing a bit of fine tuning to my hearing! Definitely deserves five stars now. - (but please keep the development going)..Version: 3.3.1

Good, but room for improvement.I've been using the app in conjunction with my Linx 5 hearing aids for a few weeks now. The app works fine in most cases, but it could be easier to access the favourites, as its only these that remember ALL the settings that you want to recall. Also, there appears to be no independent left/right volume control when listening to music or video sound via the aids..Version: 3.2.1

Resound Smart - solid and dependable app!I’ve used this app ever since I got Resound hearing aids five or six years ago. My experience with it has been uniformly positive and each update has improved it. I depend on it every day for not missing calls, being able to hear the other person clearly and using it in hands free mode on my iPhone. 10 out of 10 to the developers!.Version: 4.19.0

Works really well since watchOS3 updatesLove this app! I have it as a complication on my Apple Watch - the app opens from the watch face at lightning speed now and I can always see what program I am in by glancing at my wrist. UPDATE: since getting an iPhone 7 and updating to iOS 10.0.1, the watch app is again intermittently unresponsive. It opens quickly, but won't change programs. I've tried unpairing/repairing the watch, restarting the watch, phone and aid - I still encounter the problem regularly. It seems that if I go to the volume screen and make an adjustment, then return to the program screen, I can change programs for a while, then it stops working again. Please take a look and see if you can fix with an update. When it works -great app. When it doesn't - frustrating..Version: 3.3.2

Updated reviewUpdate 2. Had to change to 5 stars on the Developers communication and action. Reviewed many apps and NEVER had such positive experiences. Even though I had solved my issues they provided advice in the event I had problems with future updates. Can’t say enough about their concerns about my experience. Updated review. After “Forgetting this device“ in setting and a hard reboot of my iPhone I paired them again and the app finally recognized my hearing aids. The features seem to work just like the previous version. I’ve been using this app for 7 years and NEVER had a problem. Now either can’t find or finds one. I finally got both recognized and it wanted me to go to settings to pair them. They ALREADY paired but the app would continue to tell me go to settings. Won’t connect like I said useless. Please fix!!!!.Version: 4.19.0

Seems to work OK with iOS 15.4 so far.I was unable to use this app after I installed 15.4. However I reread the developers instructions about deleting the app and forgetting the hearing aids and starting over. Once I did that it worked perfectly.Version: 4.15.0

Hearing Aid finder worksI have used the app primarily for adjusting my recently purchased hearing aid settings and switching programs including streaming from TV. But today I lost my hearing aid on the golf course but found it with the help of the app's finder. It truly was like finding a needle in a haystack. After I realized I lost my right hearing aid, I got back in a cart and tried to retrace my movements while playing. I did not keep the app open when I did that, so when I finished without finding the hearing aid, I thought it was gone. But when I went back to Costco to file a lost claim, the hearing aid tech suggested we look at the app again and sure enough, it noted that an hour ago (when I was on the course looking) the hearing aid was near the 6th hole green. So I went back and sure enough the app worked like a digital geiger counter and I found the missing aid in about 5 minutes. Amazing that I found it! Even if you don't like other aspects of the app, it is well worth it for the "finder.".Version: 3.4.0

Smart appWhat a smart app this is! Bluetoothing my iPhone to my hearing aids opens up a whole new world of hearing. Phone conversations are a breeze. Sound comes straight to my ears. Music the same. No need for ear buds. Option of adjusting sound on my iPhone is great, but have to say I hardly ever need to do this because hearing aids cope so well but sometimes the need arises and it is so easy. Also adjust treble and bass for certain types of music. Love this app..Version: 3.2.1


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