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IBM Micromedex Drug Info App Complaints & User Negative Comments 2024
IBM Micromedex Drug Info app received 68 complaints, negative comments and reviews by users. Have you ever had a bad experience using IBM Micromedex Drug Info? Can you share your negative thoughts about ibm micromedex drug info?
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IBM Micromedex Drug Info for Negative User Reviews
✓ Cannot openCannot use the app at all.Version: 1.79.4
✓ Crashes didn't work at allBought iPhone 6, keep on crashing..Version: 1.63.0
✓ Bad app to useI just purchased this app because I relatively liked the previous one. This one is terribly frustrating to open. In addition, there are no neurocognitive side effects listed for any of the drugs, which is neglectful on the company's part..Version: 1.77.0
✓ Stuck on one drug.I was hopeful when IBM’s name appeared on the app that this problem was fixed. But, alas, nice again, it is stuck on one drug no matter what you attempt to look up. This used to be a great app over a year ago. Please fix it..Version: 1.79.4
✓ UselessAgree with the review entitled hot garbage. Application used to be useful. Now you can’t sign in, you can’t create a new account, hence you can’t do anything. Does anybody hold these app developers to the same business rules as the rest of us? Do they get shown the door for being incompetent cretins? Are their managers fired for supervising this fiasco? Another point, does Apple bear no financial responsibility for selling apps that don’t work?.Version: 1.79.1
✓ Utterly brokenOnce great now completely broken. Can’t even restore purchase with information that I have used for years. No app support as such. All funnels into a centralized IBM support center that is useless..Version: 2.0.1
✓ Do not purchase this app!! TheftI began usage several years ago and all was well. Great reference for me and all of the physicians in my hospitals(22). I’ve now had four crashes of the app, repurchased it three times only to have it get stuck on the last drug searched . Customer service gave the same solution each time: delete, re-download , fill in password but not email address to recover or reset a password ( makes NO sense), and after doing that three times, I’m done with any of these apps. You have to repurchase it. I am a VP of Medical Affairs/ CMO of 22 hospitals and over all pharmacies for them. I am now directing all reports to me and all medical staff to delete the app and use another app which I will suggest. It’s a shame to have something this simple to fix derail your product. Terminate your app developers..Version: 1.80.0
✓ Scumartist devSo i paid for the fee....dev never made updates to ensure compatibility with iOS...then several months later, they come up with an update...only to find out its rendered useless since it crashes upon start. Its a shame because this is a reputable source for clinicians alike.Version: 1.80.0
✓ Used to loveI haven’t been able to get into app for over a year. Tired of trying to retrieve password with no luck..Version: 1.79.4
✓ Not compatible with IOS 8?Was my favorite med app so I recently paid to keep using it. Unfortunately it stopped working after I installed IOS 8 in spite of usual trouble shooting ( restart app, restart phone, delete and reinstall app, swear, delete app and leave this review)..Version: 1.63.0
✓ No longer worksThis once-great app has been changed and now won't open, or simply crashes.Version: 1.79.4
✓ UselessEvery single time I open this app and try to search or select a drug, it shows the very first one I ever looked up in the app. Every time. There is literally nothing I can do with this app and I have a paid subscription to it..Version: 1.79.4
✓ TerribleDoesn't recognize my subscription, and trying to get support is like a bad dream..Version: 1.71.0
✓ UselessThis app has literally become unusable. Half the time I open a drug and none of the tabs open or it opens information on another drug. As a pharmacist, this used to be a nice, handheld reference. How useless now..Version: 1.80.1
✓ Not good in CanadaNot usable for canadian drugs and does not cross refrence canadian named drugs..Version: 1.77.0
✓ New version won't openI love this app and use it frequently, but the new version asked me to create a password and then crashes right away after I try to sign in. Get this fixed please!.Version: 1.62.0
✓ Drug search won’t workWhen I type in a new drug name in the search and click on the drug I need, when the window opens it opens to the previous medication I looked up. It won’t change medications unless I do a hard start..Version: 1.79.4
✓ TerriblePaid for the app, doesn’t even open.Version: 1.79.4
✓ IBM Broke it, and Refuses to Fix ItIBM took over this app from the original developer over 7 months ago, and has made no attempt to fix the problem they have created... One of the advantages of this app (mobile version) is that the medication information is constantly updated. What they don’t tell you is that ever since IBM took over, each time medications are updated (every few days), the update breaks the app and only displays one medication, no matter which medication you select. THIS MAKES THIS APP DANGEROUS FOR PATIENTS, MEDICAL STAFF, AND ANYONE USING THE APP. I am an RN, and I rely on the app for looking up drug side effects for my patients. Since the app breaks each time it is updated, someone might select Morphine (for example), but would actually be reading the side effects for Vitamin C. VERY DANGEROUS. The only way to make the app work correctly is to delete it each time there is an update, reinstall it, then re-enter your user name and password. What a pain. If medical personnel don’t know about this bug, they can do medication errors, which can affect patient safety, and risk the person’s medical license. I have been calling the developer for almost a year about this problem, but all they say is that they are aware of it. They have never bothered to fix it, which means this app is USELESS, and DANGEROUS! BUY SOMETHING ELSE THAT IS SAFE, AND ACTUALLY WORKS..Version: 1.80.1
✓ Completely brokenFirst off, the app makes it a hassle to use it at all (“restore purchase” issues for the subscription you have to pay for to use the app at all.) Once that problem is solved, however, it still doesn’t work. I’ve reinstalled multiple times and it’s stuck only showing me the info for the last drug I successfully looked up, not the one I’m currently searching. So, it’s useless. Too bad; it used to be a good resource..Version: 1.80.0
✓ JunkI tried renewing my account and the app continues to say that my account is expired! All of this irritating nonsense and getting charged for an app I cannot even use..Version: 1.80.1
✓ This appIs useless after buying it now they want an annual fee that was not indicated at point sale. Changing the terms post purchase is fraud..Version: 1.60.0
✓ Keeps crashing!!Does not open! Keeps crashing!! Please fix!!.Version: 1.79.3
✓ Stuck on one medicationThis app is stuck on one medication. No matter which drug I click on, the same medication comes up each time. This makes the app a useless was of time and money. Please fix this!.Version: 1.80.1
✓ TerribleI have never been able to get this ap to work. I can't even get past the login screen because the ap just crashes. Finally gave up and deleted it which is too bad, I used to use this ap at work all the time before the changes..Version: 1.64.0
✓ Please fix!!!I'm paying for an app that keeps crashing and doesn't work anymore. Please fix it!!!.Version: 1.64.0
✓ BugsThis app is full of bugs and outdated informations.Version: 1.80.2
✓ Does not have IV compatibilityNo option to see IV compatibility when needing to Y-tube meds on the fly. Worthless for ICU setting.Version: 1.80.4
✓ Hot garbageUsed to use this app almost daily, now they have screwed it up so much it wont open, or always needs to update, or wants you to create an account... everything except provide drug info. Completely ruined this once great app. Congratulations, morons.Version: 1.77.0
✓ Not working with IOS 8Since upgrading my phone to iOS 8 this app doesn't work, which is very inconvenient because I paid for it and need it during my clinical days. Please fix this problem ASAP!.Version: 1.63.0
✓ Impossible to use now that it’s been bought again.I don’t know what changed the good juju for this app, and despite the fact that I’ve paid yearly, I’ve had other issues that up till now I’ve tolerated. Today’s pain in the neck is that this app won’t take my passwords again! But based on the comments I’ve read, and my loss of patience, I’m going to look at all the other mobile med apps and consider changing..Version: 1.80.4
✓ AwfulI bought this handy app last night but I can't create new account within the app. It says "connection has failed" So it's useless. I want my money back!.Version: 1.77.0
✓ Lost to corporate AmericaNow a non biased medical app is owned by IBM . all data will be screened and deleted if it does not meet IBM corporate money making ..Version: 1.79.4
✓ Crashes with ios8Great app if it would stop crashing every time I open it. FIX IT.Version: 1.63.0
✓ App won't openTerrible. I paid for an app that won't open, even though I have the latest software updates..Version: 1.60.0
✓ Mayo Clinic doc- this app has become trashI used to love using this app in the clinical setting. Unfortunately it’s become rife with bugs. Now when I try to create a userID and password I get an error stating that my password and/or userID is incorrect- how is this possible when I’m creating a new account? I end up in an endless recursive loop of sheer hell and am no longer able to use this app anymore. I’m very disappointed to see that IBM is creating such an unpolished and buggy app..Version: 1.80.0
✓ Needs help, bugNo matter which drug I search for and select, it only pulls up Nystatin. Please fix.Version: 1.79.3
✓ Not opening!I'm upset that I paid for this app and previously used it quite a bit and now it just shuts down on me when I try to open it. Please fix this!!.Version: 1.77.0
✓ Won't downloadThe app will not fully down load on new ipad. Did use on old iPad and liked it a lot Can still use in iphone but concerned it will still work on iPhone when I renew in 2019.Version: 1.80.1
✓ Unable to renewI am unable to renew. Tried tech support. They have lost a customer..Version: 1.71.0
✓ No longer usableI used to use this app daily at work, but I’m no longer able to login. This has been an issue for at least a couple of months now. I pay a yearly fee to use this app so I’d expect the issue to be taken care of, but it’s still unaddressed. Disappointed..Version: 1.80.0
✓ Not working as intendedI’ve been relying on this app as a cross-reference for a few years and it hasn’t been allowing me to search for new drugs anymore..Version: 1.80.0
✓ Continues crashesI recently purchased the app.. Can't even open it... Please fix the issues...Version: 1.63.0
✓ Crashes all the timeThis used to be my go-to reference on busy clinic days, but the app crashes all the time now (when it opens at all). Shame. Micromedex just lost a customer..Version: 1.79.3
✓ Used to be awesomeThe application is constantly, “updating,” and I have to restore my password on a regular basis. It’s not worth paying for. What happened? Get too greedy?.Version: 1.79.4
✓ Dude_NurseDo not buy this app if you upgraded to iOS 8.. It crashes.. Use to depend on this app... Very disappointing....Version: 1.64.0
✓ Needs update.Frustrating when you tout yourselves as the best medications resource and then fail to be compatible with iOS 8..Version: 1.63.0
✓ Crashes!This app keeps crashing and won’t open. I’ve paid money for access and am. It getting it. When it does work, it’s actually a great app, but it’s not reliable due to its crashing issues..Version: 1.79.3
✓ Works Great Until It UpdatesI love using this, that is until it updates and goes bonkers. Then I have to uninstall and reinstall and try to avoid the auto update. Then, I don't have up to date drug info. I hoped the rebranding would help, guess I was wrong. Too bad..Version: 1.79.4
✓ App won't open!!!!!!!!!!!!Love how I paid for this and it won't work!!!.Version: 1.62.0
✓ Not workingCannot open any information. Help.Version: 1.79.4
✓ Used to use it dailyI used to cherish this app and I’ve been using it for years and happily paying the fee. This most recent update has changed the layout/the simplicity of using this app so much I’m really disappointed by it.. I no longer can use it as a quick reference tool that was easy to maneuver .. now there’s so much to weed through and this “chunky extra” that I haven’t really found to add anything of value . Just my two cents.. I’m not sure if I’ll renew when it expires. I must say I have been a huge fan of this app for many years prior to this update and have easily given it 5 stars in the past..Version: 1.80.0
✓ Broken NowI’m a pharmacist who used to use this app as an alternative to more expensive drug information databases. It was helpful for when I’m away from my computer and with patients or when people asked me questions when I’m not at work. A recent bug that other users have mentioned has rendered the app useless. It works fine when you download it at first. When the app updates once, it gets stuck on the last drug that was searched. The only way to look up a new drug is to delete the app and re-download. There’s also a bug where all headings within the drug’s page pull up the same information. Currently, information for the “dosing and indications” tab pulls up when you open all other tabs. The interactions database appears to work fine. IBM needs to fix this before they lose all their users. I’m upgrading to a better database..Version: 1.80.1
✓ Keeps crashing fixSee above.Version: 1.79.4
✓ Now won’t loadI used to use this all the time, but suddenly it now crashes every time I try to load it. I won’t delete it...yet. But I won’t wait forever either..Version: 1.80.0
✓ Does not seem compatible with IOS8.Was my favourite go-to app for all medications. But But now, always crashes. Sad....Version: 1.63.0
✓ Does not workTrying to get a refund.Version: 1.79.4
✓ This *used* to be amazingI began using this app years ago. When it was free. Well, times change and they began charging for it. Think I paid less than $2.00 for what was portrayed as a year’s subscription to this app. With so many updates to medicines, two bucks is still a great deal for as much as I use this app! But then things went south. The app started to crash constantly. Pretty soon it just quit opening, period. Shame. Was a great app..Version: 1.79.3
✓ Not able to log inI used to love this app, way better than any of the other medication apps. Then after an update I wasn't able to log in. I contacted support and they recommended to create a new login account. I have not been back in to this app since. I still don't understand their response, fix the app so I can login as the login I created..Version: 1.72.0
✓ Not worth it-missing too many drugs -updates have ruined the app -not worth a yearly fee.Version: 1.80.0
✓ Not workingIt’s not working at all on my iPhone.Version: 2.0.1
✓ It doesn’t workI paid for this app and I even can’t use it. I wouldn’t buy and/or recommend it to anyone!😠.Version: 1.80.1
✓ Doesn’t work right anymore.For months this app has not worked properly. Every time I search a drug and select the correct drug, Bumex displays. I wouldn’t recommend this app whatsoever. It used to be an excellent app for nursing practice. Now, I’m on the hunt for another..Version: 1.79.4
✓ Wrong drug info!Even though IBM bought it, no changes for the better, my hopes have been quashed. Deleting it NOW. What a waste..Version: 1.79.4
✓ BrokenI’ve subscribed to this app for years and have been nothing but happy with its performance. But now, with this latest update several months ago, whenever I look up a drug, I can’t view the information. It’s stuck on one drug. I’ll change and improve my review when you give me my subscription money back pro rated..Version: 1.80.1
✓ Updates frequencyWith my last update the app insists in updating its content every time I tried to use it. It will update if I happened to open the app twice within one minute!! This makes it extremely irritating and unnecessary wasting time during clinical work! Please fix this bug (I hop this a bug and not intentional feature) Thanks.Version: 1.76.0
✓ Not workingI purchased this and it is not working on my iPhone. Want a refund..Version: 2.0.1
✓ Won't let me inI bought a subscription and I don't have access to the app. Websupport is non-existent. I will be asking for a full refund..Version: 1.71.0
🙂 IBM Micromedex Drug Info Positive Reviews
IBM Micromedex Drug Info works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact IBM Micromedex Drug Info.
⛔ IBM Micromedex Drug Info Problems
