- 85.1LEGITIMACY SCORE
- 89.1SAFETY SCORE
- 4+CONTENT RATING
- FreePRICE
CoinKeeper: money manager App Complaints & User Negative Comments 2024
CoinKeeper: money manager app received 61 complaints, negative comments and reviews by users. Have you ever had a bad experience using CoinKeeper: money manager? Can you share your negative thoughts about coinkeeper: money manager?
Please wait! CoinKeeper: money manager Facebook comments loading...
CoinKeeper: money manager for Negative User Reviews
✓ Monthly subscription is not worth this appThe app is good, but a monthly subscription just to use ‘advanced’ features (which are of course the features you will need to make this app useful) is horrendous. Either stick with the limited free version (without a subscription) or shop for a different app. This company is getting greedy..Version: 1.3.2
✓ Not satisfiedThe all just deleted all my data for some reason, erased my calculations on spending. I don’t like it, I’m mad that I tried to follow my budget and now I can’t see where I spent money coz the app just erased some amount.Version: 2.1.16
✓ Latest update is terribleSo everything was just fine, the app worked great, I had a paid version with lots of possibilities. Now why did I have update the app several days ago??? - who the hell knows!!! But now it’s terrible! I have adds with paid plans throughout my spending reports, and I have locks all over the place! Arrgghhhh!!! Pulling the hair out of my head....Version: 2.1.12
✓ WidgetWidget doesn’t work for at least 9 months. I submitted feedback about that in July, 2019 and got a response that I needed to wait. Getting tired of waiting. You mention the widget as one of the features that make your app the best but can’t fix it for such a long period of time. Come on guys, I’d been using it a lot, got used to it, and now I feel bad every day recording my transactions..Version: 2.1.16
✓ I purchased a subscription but it was not activatedI decided to buy an annual subscription but after purchasing it was not activated . I raised the ticket to the support through the form in the app but no one got back to me . Completely frustrated.Version: 2.1.16
✓ Long term issueOverall, this is one of the best budgeting apps I have used. When I had used it for a month, however, it deleted all of my data and I had to start over. That made it of little value to me. If that is fixed, then I would give it 5 stars..Version: 2.1.5
✓ Problems..First it won’t upgrade to premium Second,, why is the help page in Russian both through my English app and through the App Store.Version: 2.1.6
✓ Good app but not perfectThe app is fairly easy to use, however, it is really bad at summarizing, presenting, and analyzing expenses. It’s impossible to review how much you spent on some categories and how much you’re spending each month for a year, etc.Version: 2.0.16
✓ I cant login to my premium accountI paid for it! And now I can not loggin to use the premium service?!!!!!.Version: 2.1.2
✓ Evaluation is requiredThe major thing that prevents me to buy unlimited subscription is that last update with functionality improvement was 1 year ago (and it was pretty minor). Looks like application does not evaluate. Is it already perfect?.Version: 2.1.9
✓ Subscription changesI paid for lifetime access years ago and am now getting alerts to pay again. Not sure how to contact developers anymore. I don’t think they service this product anymore. I use this app daily. Ugh!.Version: 2.1.16
✓ App prevented me from getting into itThe app didn't work. It kept popping up a screen asking me to enable notifications which would reappear again as soon as I dismissed it. If you're more willing than me to have notifications enabled on apps then maybe this is good. I don't know because I couldn't get in..Version: 2.0.6
✓ Good, but sync issuesSynchronisation is difficult to restore once broken..Version: 1.6.6
✓ Love the App, but....Fantastic app to easily track spending and set spending goals. The visuals help track spending, look great and the interface is very intuitive. However, to be a 5 star app for me, it needs to either have a rollover feature or ability to set different budget periods for certain budgets (e.g. a power bill is quarterly, but I like to budget fortnightly). Definitely the best app I have found so far - and I've tried a fair few!.Version: 1.4.1
✓ Coin Keeper appReally do not like the update with the ads And stats where they are now..Version: 2.0
✓ Great idea but miscalculated!!Loved the idea of this but found it unreliable as on several occasions it miscalculated my balance. Very disappointing.Version: 2.1.5
✓ Busy interfaceThe app tries to engage users with a drag drop interface. But this can be frustrating at times that drag turns into a long press on occasions. This is least of the worries. There seems to be an effort put on to get the UI organized but this results in an imbalanced usage of screen real estate. After a while I realized that the app might not be the best for me. I'll continue my search for a finance app with a much simpler and intuitive UI..Version: 1.6.6
✓ No loyalty to customersShould give a free upgrade to those who paid for the old version. Instead, all we get is one year premium subscription. What a joke. Have moved over to pocketbook and loving it..Version: 1.4.4
✓ Not worth itI have been using the original Coin Keeper app for almost 7 years, and have loved it. Today, I decided to upgrade to this version of the app, and decided to buy the unlimited premium add-on. I transferred my previous data from the old app I used, but it still was as if I’ve never used the app before— many additional categories were added that I don’t need, the organization of each category and icon was scrambled severely, and to make matters worse, almost half of the icons I can click on make the app crash. This isn’t what I paid $8 for, when I could find another app for free, or, do it all by hand. Please don’t waste your time with this app..Version: 2.1.15
✓ Good butPlease make sure the period of every transaction is independent. I chose the basic period for a year because I want to see how much I’ve been spending Ytd. But for example I have plans to spend on food every week. Plans to spend partying every month. Plans to save for school every 2.5 or 3 months. My phone is paid every 35 days. So I need the goals to reset at the time I set it besides showing the total money I have saved Ytd..Version: 2.1.6
✓ Фуфлоочень дорого. полно программ ничем не хуже, да и лучше и стоят 2 доллара постоянная лицензия..Version: 1.5.1
✓ It was better a few years ago.Interface was much more cleaner a few years ago. It’s quite overloaded now with all that additional statics and charts. And why can’t I arrange my spending categories anymore?.Version: 2.1.16
✓ UnreliableThe interface on this app is excellent - very simple and effective and easy to use. It should make it very easy to keep track of your finances. Such a shame, then, that the numbers have a mind of their own and are completely unreliable - something is very wrong with the most basic and important part of the app. It adds and subtracts incorrectly and erratically, and syncing two different devices gives you two entirely different sets of numbers, leaving you at a loss to know which (if either) is correct. Very disappointing, because this has by far the nicest interface of the budgeting apps I've tried. It's hopeless, though. Steer clear!.Version: 1.7.3
✓ Lost unlimited subscription and all my dataSuddenly the data sync was constantly giving server error. When I tried to re-login, my unlimited subscription is lost. Now the customer support email is also not working. After purchasing unlimited subscription, how can it be removed now? Don’t know how to get my issue resolved..Version: 2.1.16
✓ App crashesCan't open the app after the latest update..Version: 2.1.12
✓ Old version was great. New version is ok.I really liked the old version and used for over a year. Update: since latest version (20/11/14) syncing is broken. Please fix asap. Otherwise I will be looking elsewhere for an expense tracking app. Update: so they have fixed a couple of bugs over the last few months. But with the last update, the app is practically broken. The totals of some accounts are not added correctly. Also syncing is buggy - two devices show different totals for the same account even though all the transactions are the same. I'm on the verge of changing apps even though I have been using coinkeeper for more than 2 years. Update again: after reinstalling coinkeeper on both devices they were back in sync for 4 days. Then same thing occurred: accounts not adding up. Had to reinstall again. Update (22/6/2015): most bugs have been fixed. Thanks! One thing that has been broken is that the exported csv no longer shows category/tag for each action. Without this information the exported file is useless. Please fix soon!! Update (17/12/2015): tags for each action still missing from exported csv in v1.6.5 despite their claim that this is fixed! Please fix!.Version: 1.6.5
✓ Doesn’t fit my ScreenLook awful on IPhone X. Please review this problem and make it suitable. Good app, easy understandable menu. Keep it up. I love your app..Version: 2.1.6
✓ Steals clipboard data without promptWhen I open up CoinKeeper every now and then it will “steal” what’s on the clipboard. If you use a password manager this could be one of your passwords. Very dodgy. Only because of apples notification did I ever find out it was doing this. Who knows how long they’ve been doing this for.Version: 2.1.16
✓ Kind of a mess.Not very intuitive. Novelidea on design but difficult to,figure out. We tried for fifteen minutes how to add an expense but could not. Shouldn’t be that hard. Definitely try before you buy..Version: 2.0.16
✓ Crashes all the time 😬Crashes all the time 😬 possibly related to iOS update or something but none of the flows work anymore.Version: 2.1.16
✓ Poor communicationI have had issues with setting up the feed to my bank, I contacted CoinKeeper for help but the communication was don’t very helpful. I have since tried to cancel my subscription, no response!! This is a real shame as it looks a good tool to use..Version: 2.1.5
✓ Does not workPurchased a premium account and it was not activated.Version: 2.1.16
✓ Incomprehensible designBuggy application with incomprehensible design. It’s not obvious how to add expenses (I had to google this). When I change default currency it applies only partially not to all Expences. I’m not gonna use it and do not recommend..Version: 2.1.5
✓ Please update for iphone x!!I love using this app. The only thing stopping me from paying for the app is the fact that there has not been an update for iphone x. Otherwise I would have given it a 5 star. It’s super efficient..Version: 2.1.1
✓ Keeps freezing or crashingI’ve been using this app almost a month now, and the app constanly freezes and stops working. Whenever that happens (almost 90%), I have to shut down the app and restart it. It’s very frustrating and I feel like it slows down my mobile entirely. Instead of annoyingly sending pop-ups to tell people to buy the app, I believe the developers should stop advertising and just focus on fixing the problem of the app. No matter how close Christmas is!.Version: 2.0.16
✓ Did not lastThe app was great until it stopped working since the second last update, it was working great before the update. Now it is just an icon on my phone that won't even run. Extremely disappointed. Please make downgrade an option. I just bought the app less than half a year ago. Shame.Version: 2.0.6
✓ Where’s the Apple Watch app??The app is excellent!! Very organized, simple... But i would use more if I had an extension for the Apple Watch :/.Version: 2.1.10
✓ Need Help to be in available in EnglishI needed to use help to see if I could add some starting balances. I selected English, restarted app, restated iPad and although it says my default language is English it’s not much use if the help files are not in English. Just paid for premium version as have been using for a while and thought it was ok..Version: 2.1.6
✓ Good concept but insanely expensive.Good concept but ridiculously expensive, plus they really need a native English speaker on their team..Version: 1.6.7
✓ ThieveryThere's no easy option to disable the automatic subscription for this crap. There's loads of apps out there who offer the same thing for less, I got premium for a month so I can try it out and see if it's worth it. It isn't..Version: 1.6.7
✓ Slow UI updateUsed to love this app but the iPhone X has been released for almost half a year and you haven’t updated the UI to suit its screen. That’s way unacceptable..Version: 2.1
✓ Any improvement?Hello! You can see my question on the subject. How about scanning receipts? Or the handy buttons at the bottom of the screen to quickly record expenses and income? I feel like we deserve some improvements..Version: 2.1.16
✓ No Apple Watch app…Really good app, the only reason I hesitate and I'm not buying the paid version is that there is no Apple Watch app for this app..Version: 1.6.6
✓ Avoid! Not what it used to beAvoid avoid avoid! I used to use CoinKeeper years ago and it was amazing! So I thought I’d go back to it now that I have a need for a budgeting app. I still had this old app, purchased lifetime premium because I trusted it so much. The app never once told me this version is obsolete, it just started glitching. It of course let me pay for premium but then wouldn’t log me in or anything… Then I found the new version, which doesn’t sync with the old one properly. Plus now it’s saying I need to pay even more for a ‘platinum’ plan to be able to use features like multiple family members which was advertised as part of the premium plan I paid for. False advertisement at its best. Won’t ever use CoinKeeper again!.Version: 2.1.16
✓ Only takes money!!!I payed for yearly service 23 dollars and the application is not going forward, stuck on the picture of payment and doesn’t let to use it..Version: 2.1.16
✓ BugI have been a loyal user but couldn't use it after I changed a new phone recently. Please provide iPhone X support..Version: 2.1.2
✓ Doesn’t make use of iphonex full screenIts a great app. I would have given it 5 stars if it was updated to make use of iphone x full screen. I mean you are paying $25 for an app, it better should make use of the latest hardware..Version: 2.1.1
✓ Good start. Now deadUsed to be a good app. Probably the best. But last few years looks like it was abandoned by developers. No iPhone X support yet. Almost a year since they lunched web interface and haven't gone even a bit to fix bugs and glitches. I feel sorry for money I spent on premium..Version: 2.1
✓ VERY DISAPPOINTED WITH CUSTOMER SERVICEI paid for lifetime app and have requested 3 -4 times for monthly subscription to be cancelled and the monies reimbursed - every single request has been ignored. I don’t know how to escalate this - NOT HAPPY AT ALL.Version: 2.1.8
✓ Too many addsThe app is probably the best expense tracking app, because of it being really easy to add expenses. The overall structure of the app could be better, and there are not really any good diagrams. What really bothers me about the app is how much they spam you about buying the premium version. I payed for one year premium to get rid of the ads, but instead you get equal amounts of ads about buying unlimited premium. It really annoys me to pay for something and not getting it..Version: 2.0.13
✓ Bad experienceUse it for few years but sometimes. Now after I got new phone widget works just in Chinese. Technical support told we are not serving this app any more you can buy new version it’s better. But I’m not sure.... now..Version: 2.1.16
✓ Annoying QuirksAs a budget tracking tool, it works just fine. But it is infuriating to use. I always want to use it quickly while I am paying at the store and EVERY SINGLE TIME I launch the app it either flips to some report view, or it prompts me to upgrade to premium, which I ALREADY DID. I always have to dismiss one screen or another to track the expenses. Very annoying..Version: 2.1.5
✓ No money, no subscription, no supportI made a payment for an annual subscription, but unfortunately, my account has not been upgraded as expected. Despite the payment being successfully processed, the subscription activation did not occur. I immediately attempted to contact your technical support team to address this matter. However, I have been unable to submit a support request through the available channels..Version: 2.1.16
✓ It is not workingThe app is not working after the updates!!!!!! I’ve been using the app since 2010 and now it’s flashing out every time I open the app.Version: 2.1.16
✓ Great but not perfectI love most features but their is some faults like you can’t move the source of your money if you want to change the order. Like your credit cards once u set is as cash you can’t change it to debt you have start over I had to delete it then start from scratch after all that it doesn’t synchronize properly from website version to the app their is delay then I had to start over again 3 times then I got bored of retyping it I left my credit cards out Then their is that you can’t add more expenses if you just wanted to speed up the process after you change the amount in your money account Plus I hate I upgraded to premium on the app but on the website if u want to synchronize with your bank accounts it ask to purchase again and I get emails about it. I’m already premium I don’t need anymore reminders or requests Plus your income stays $0 and you can’t add into it Then Their is the fact if you want to add to a certain one then it drops it in the wrong one by moving to the next page.Version: 2.1.1
✓ RubbishWouldn't let me change the measurements from per month to anything else unless I paid. Makes app no good if you get paid weekly!.Version: 1.6.6
✓ BagsThe app just stopped working one day. It was a good app to track your finances, but looks like it has bags which is not acceptable when you pay for an app.Version: 2.1.16
✓ Where is the autodeduct featureWhen I used your app when you just released it, there was a feature for recurring payment or income. I had the pro version and now the feature is gone..Version: 2.1.5
✓ ГавноКупил платную версию, и не могу залогиниться тупо не работает, не работает восстановление пароля, кидалово.Version: 2.0.16
✓ HorribleI have been a customer of this app for four years and renewed my subscription on yearly basis. Always very satisfied with the app and it’s overall experience. Lately i have been receiving emails with promotional prices and once i click on the link which takes me to the coinkeeper website the price is not discounted anymore, therefore I am never able to purchase renewal as per the emails offer. Tatyana from coinkeeper has requested screenshots which i have provided, however there has been no answer or any contact whatsoever ever since. I would have expected much more from developers who charge premium fees for budget app. Stay away from this dodgy company!!!.Version: 2.1
✓ InterestingI like the concept and works well in practice makes budgeting fun. I have both versions on iPhone and iPad and very often get different balance values between the apps. I have tried reloading the app but this does not always work so can be frustrating.Version: 1.6.3
🙂 CoinKeeper: money manager Positive Reviews
CoinKeeper: money manager works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact CoinKeeper: money manager.
⛔ CoinKeeper: money manager Problems
