Sanford Guide Negative Reviews

Sanford Guide App Complaints & User Negative Comments 2024

Sanford Guide app received 12 complaints, negative comments and reviews by users. Have you ever had a bad experience using Sanford Guide? Can you share your negative thoughts about sanford guide?

Sanford Guide for Negative User Reviews

✓ PaternalisticI downloaded the app but find that was not actually a purchase. I am glad the purchase was not final as I see I missed an important point. With further evaluation I discovered the content will disappear after one year. When I have purchased materials, what I do with the resource is my business. It appears such intense control of the resource may be for greed. When others have addressed this concern, I read the responses which state the purpose of the disappearance of materials was to discourage use of outdated material. What does my use of materials have to do with you? You are not my father. I don't buy that excuse, so I am not buying the resource. I am disappointed in the name and will find another resource to invest my trust and my money in. Sad day..Family MedVersion: 2.7

✓ Not enjoying new lookGreat app with very useful content, however.... I not sure why a need was felt to change the look of the app. The list on the opening page was easier to navigate than the now slightly odd boxes that are of different sizes. As personal preference, actually preferred the green colour & the new iOS app icon looks very odd now, please change it back..Ollie 2017Version: 4.1

✓ Unable to open the appOnly the front page opens and finally closes after a few seconds.BdbjoyVersion: 2.9.2

✓ After your year subscription you lose access to the entire app.Why would I recommend an app that costs the same as the written book version but after a year you can’t access it? What a rip off..BkweVersion: 3.0.4

✓ Just get the bookThe app is poorly designed and glitchy. Even when it worked initially, it was difficult to locate info quickly. In a setting where I need to quick answers, I end up using another source. I’ll be cancelling and getting the book instead..ED Clin PharmVersion: 3.0.4

✓ Can’t log in anymoreMy subscription is currently paid up through February 2021, but the app is nonfunctional. I can’t log in, nor will the app allow me to send a password reset email. There is no email support displayed on the app. I’ve tried deleting the app, but now it won’t reinstall. I am writing this as I noticed others having the same issue. Really don’t know what to do. Have used this guide for 20 years. Now I am thinking I need to cancel my subscription and look for another guide before my auto-renewal in February. I’d appreciate any help from the developer- if someone sees this. Thanks ...BDD3Version: 4.2.10

✓ App is good but the subscription policy is terrible!Since my subscription expired I am unable to access the info on the app at all. If I buy a hard copy version for the same price I could still access the info of the version I have, past the new edition. It all seems to be unfair and not a good value for the money!! Addendum-reply to the developer: You not just ‘discourage’ you deny the use of the version I’ve paid for. That is unfair and very misleading subscription policy! I am reporting the case to Apple!.Bob MM@@Version: 3.0.2

✓ Annoying/long subscription check on openingEverytime the app is launched, it automatically verifies the validity of the subscription. Sometimes it keeps spinning for minutes before you access the content wich is not usefull in hospital setting. I would recommend to buy the book. Probably faster and you don’t have to pay again every year..Kvn1992Version: 4.1.1

✓ Previously Useful - Updates now make appPreviously used this app every single day in practice since white app was first released. Recent updates have made finding needed information burdensome and not practical in an extremely busy clinical setting. Recent updates also now not recognizing active subscriptions on IPhone app. Will not renew in the future..KHarveyMDVersion: 5.1.13

✓ App closes on its ownWas working great for me. Never had issues with it. Been using this guide for almost 4 years now. Every time I open the app it just closes on its own within a few seconds when I try to navigate through it. Aside from that 5 stars. Please fix. Thanks.Dada BoatVersion: 3.0.4

✓ Checking subscriptionI would like to start off by saying that it is a wonderful app and a great resource for my first year of residency. My only gripe with it, is that since yesterday I have not been able to access the app because it keeps saying that it is “checking subscription”. I paid for the app two months ago. Once the issue is desocupes I will happily este this 5 stars.FapperhiVersion: 4.1.1

✓ Last update destroyed programThis was a great app until the last update. Despite paying the yearly fee, the program will not update. I cannot login with email and password. Even trying to reset password gives me an invalid email message. Company denies the issue and blames it on Apple and the user. Rather then help, they just suggested cancelling my subscription if I am not happy (after keeping the payment). This is very disappointing from a company that used to be highly regarded in the medical field, and one that I used as a physician for years. Addendum: deleting the app and redownloading allows updating content, but any updates require this to be done, unlike every other Apple app. There is also a bug in the app that you cannot create an account despite a button to create account. It also will not link to an account you set up via the internet either. The company's response is that it must be my fault..IsleofgoughVersion: 4.2.10

Sanford Guide works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Sanford Guide.