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Yono Lite SBI App Complaints & User Negative Comments 2024
Yono Lite SBI app received 151 complaints, negative comments and reviews by users. Have you ever had a bad experience using Yono Lite SBI? Can you share your negative thoughts about yono lite sbi?
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Yono Lite SBI for Negative User Reviews
✓ Useless outdated, way behindIf u r really serious about the app try n caught up with other banking app. Also Touch ID is must. Improve use interface n much more to b introduced. Currently it's a piece of junk..Version: 4.2.0
✓ How long it takes to get activation. CodeForever!!!.Version: 5.3.0
✓ Not face id AuthenticationI don’t like this app, it’s over complicated..Version: 5.3.48
✓ Couldn’t enable Biometric LoginWhile logging in, app is asking to enable biometric login but it crashes after entering alphanumeric key and hitting Enable Biometric..Version: 5.3.62
✓ Not working from ukIts not working from few days..Version: 5.3.53
✓ SBI app is a jokeOnce an intern joined the IT team, they wanted to give him some work, so asked him to develop an app. And thus the SBI anywhere app was born. Seriously, it doesn't even remember your username and half the time it won't login for no reason. And that's just the beginning if you manage to login, you can talk about other issues..Version: 5.3.16
✓ Pretty good app!Overall works stable for me but I did have big problems to initialize the app but once everything got fixed it works quite predictably except for random issues like ‘We are experiencing network issues’ no matter what you click on after signing in. I normally use the app to check balance primarily, fund transfer etc. I do through net banking on a laptop. I stay outside of India. Godd job and keep improving and simplifying the app...THANKS to the team...Kudos!.Version: 5.3.44
✓ One of the worst bank in Indian historyGuys, they also know they are worst. But still cannot at least try to improve which is saddest part. People just appear for banking exam for this bank and after they get selected, they start showing their attitude. They know no one is going to remove them. Just for enrolling in internet banking they will ask you to physically sign a paper by going to their branch. Are you kidding.... what kind of world you are living in?????? In this COVID pandemic they ask to visit their branch for just small reasons. I feel main reason to spread COVID is these kind of banks. I feel government should just dissolve this bank or make it private. Either they have too much of work or they don’t want to work. Shame on you SBI guys......Version: 5.3.44
✓ OTP isn’t working for NRIs most of the time! + no biometric loginThe major issue that we NRIs face on this app is the recurring issue of non delivery of OTPs. This makes the app good for nothing most of the time. SBI used to be great once upon a time. Now the customer service levels have gone for a nosedive! Such issues are supposed to be rectified in hours where I wait for days to get it working. The app also doesn’t have facial recognition to enable hands free login in iPhone devises. The features are good otherwise thats why I am not giving a single star review..Version: 5.3.52
✓ Update for OS10App no longer works with Apple OS 10 need update please.Version: 5.0.1
✓ Worst app everWas trying to transfer amount from my SBI account to another account. The beneficiary is not being added to the app. Can’t trust this app in case of emergency. If there was an option for zero stars, I would have given that. Very disappointing 👎🏻.Version: 5.3.37
✓ NotNot working on Ipone 15.Version: 5.7.0
✓ Biometrics is unable to activateWhile biometric is enabling it is required to type alphanumeric key, but after typing the key the app is crashing..Version: 5.3.62
✓ Can’t login even after registrationAfter registration and even after getting the registration successful message, I cannot login into the app. After entering username password it keep saying please register yourself first then login. Tried couple of time even delete the app, re-installed it but no luck..Version: 5.3.25
✓ Below Standard-Not letting registration -SMS not being sent -Customer support abruptly cuts call without providing complete resolution of queries -Interface lacks user-friendliness -Frequently asks for login details despite entering every time -Gives vague errors at any step of the registration process -Under qualified customer support, feels like they are trained to say only one thing regardless of any issue -Ended up deleting after spending all my energy for a good one hour only to have myself register *Overall, the app sits below standard compared to other banking apps. Looks like SBI needs to hire properly skilled developers to design their apps. It is clear that they do not pay any attention to improving the user experience..Version: 5.7.1
✓ OK. Great if translated from “bank-speak”?Error & Help messages not useful. One has to blunder around and survive several mistakes to get simple stuff done. I still can’t see deposit accounts or get a VPA (to setup UPI transactions) for PayTM or GPay..Version: 5.3.52
✓ Horrible ExperienceNot reliable at all. Call Centre guys have no idea about most of the online features. They still answer based on some obsolete notes..Version: 5.3.44
✓ Could be better, still better than not having an aapThe look and feel is mediocre. But does provide functionality to perform basic tasks ok.Version: 5.0.2
✓ It doesn’t accepts my registrationHi Please can you check what’s wrong with this app , I am tried to reinstall due to technical error byt after installing i kept registering abd tried 10-15 attempts but still not taken me in! Please Helppp.Version: 5.3.57
✓ Unable to login “ please try again laterApp doesn’t work kwep geting message. Try agin later” ver y poor app..Version: 5.3.62
✓ Sleeping AppSleeping app.Version: 5.3.42
✓ Worst Banking AppThis is one of the worst banking app that I ever used. The interactions are too slow. Never got an OTP for any of the transactions initiated via this app..Version: 5.3.44
✓ Very frustratingVery frustrating. I do not have option for zero star, so one star.Version: 5.3.11
✓ WorstThis is one of the worst banking app I have ever seen. There is no reliability. I wanted to check balance from this app from last 30-45 days but it just hangs when we put any request. SBI should feel disgusting and discontinue this app..Version: 5.3.6
✓ Always a StruggleWas able to login in January after struggling since November 2021. I was told that all NRIs were facing this problem. People responsible for its design have to keep NRI users in mind. When anything is changed the existing login information should work, at least for the fist time to be able to change, if anything needs to be changed for the modified App to work. NRIs have to change phone numbers linked to clients depending on their visiting India or being in their country of residence. There has to be a more streamlined totally on line process to switch phone numbers from among two alternate phone numbers that the NRI registers for India and the country of their residence. Therefore, there has to be provision for two registered phone numbers, so NRI customer can choose either of these to get OTP. This feature would be most helpful. Same for having two registered Emil’s, in case one of client’s emails gets heckled, the other can be used. Also, the option to get OTP through registered phone number or email should be there. It has been a constant struggle when any changes to the App are made or when I move back and forth between India and the country of my residence. Please involve a real NRI user like me as a person to be involved when changes are being planned. Thanks 🙏.Version: 5.3.53
✓ Cant transfer moneyI was able to transfer money using sbi website But cant able to transfer money using this app OTP ( one time password) not received whilst using the app for transactions Please rectify this issue ’An app should be a place for all in one’.Version: 5.3.37
✓ CrashingNot working on ios 10 crashes all the time when try to login.Version: 5.0.1
✓ Worst app for a national bankTried logging in a device without SIM card. The app wants the sim to be inserted in it. Why??? I have login id and password and I will provide OTP when required. Even the website doesn’t work properly. Very poor service! The authorities should know it by now that it is a national bank and should have some standard services that the bank provides..Version: 5.3.58
✓ Security QuestionApp doesn’t give time to type two security answers, I take 10 seconds to type answer but then also errors comes as TIME OUT... why like this???.Version: 5.3.44
✓ A lot improvements required1. The application doesn’t reflect the view balance properly. If someone wants to see the total fixed deposit amounts it doesn’t reflect. In order to see the total amount of deposit account they will have to sum up all the money from deposit amounts. 2.Customer cannot open up the fixed deposit through the mobile app,It throws an error 3.Can’t update mobile number through online portal.Version: 5.3.44
✓ Not able to registerNot able to authenticate the device and have been trying for the last one month. No proper response or solution from SBI department even after regular reminders. Federal Bank also use the same process to authenticate the device and that worked but not this app..Version: 5.5.1
✓ Still no Touch ID supportCould you guys start implementing or using Touch ID as the rest of the banks? It will lot easier for us/customers.Version: 5.3.9
✓ Not good for iOSVery bad software have so many problems to open.Version: 5.4.1
✓ YONO lightAfter changing my mobile trying hard to get YONO light activated. Spent a fortune on sending text messages but still no luck.Version: 5.6.2
✓ Recent update kicked me out of appRecent update kicked me out of app that I was using for many years and now keep asking me to send an auto generated SMS to a number and I tried more than 10 times and SMS not going to this number. Any other way to login to this app? Thanks.Version: 5.3.51
✓ Cant access the log inShould have better options for verification, Can not verify outside of India..Version: 5.3.62
✓ Worst updateThe app no longer fits on iphone 6..Version: 4.1.0
✓ Need upgradeApp is minimal.Version: 5.3.44
✓ New updateYou could have do registration with otp. What people will do who live abroad? Even though their family members have excess to otp..Version: 5.3.48
✓ Worst app! Bad ratingI havnt seen such a bad app for a big bank like sbi. Nothing can be done via this app. A simple password reset too..Version: 5.3.62
✓ So poor quality of AppThe app should have finger printing as an option for security. The reasons for invalidity shown is neither correct nor helpful. It is misleading at best. The app should work on any and as many devices as the customer wants or needs but works with just one equipment. Unfortunate that the largest public sector banks in the country has an app that is neither user friendly nor convenient..Version: 5.3.44
✓ Worst appRegister doesn’t work.Version: 5.6.0
✓ Authentication related issueI just upgraded and reinstalled my app and now it is not working n showing error this device needs to be authenticated for secure transactions. I'm using iphone 7 and it was working on the same phone before upgrade.Version: 5.3.0
✓ Make new update for iPhone XApp works good but it doesn’t look good on iPhone X please update app suitable for iPhone X then it’ll be great.Version: 5.3.9
✓ Can’t view accountRegistered successfully issue is, I’m not able to access/view my account summary The Error message is “no account mapped under this category” I try to change from account display from manage profile it’s not listed in “unhide accounts”. Please if any body could help who has gone through a similar situation like this..Version: 5.3.14
✓ SorryThe app not activated inspit of fill activate code Too much sorry. I don’t recommend to install To app. I spent many rupees for messages but all in vain..Version: 5.4.1
✓ Doesn’t work for NRI customersApp registration doesn’t work even while using the correct mobile number which is registered with my nre account.Version: 5.7.2
✓ Keep saying invalid userAfter register successfully it keep saying invalid user for one time registration even it works fine on website please fix.Version: 5.3.26
✓ SBI still thinks its 2006This app looks like it was built in 2006 with its outdated look n feel and arcane registration functionality. SBI should realize that we are living in 2023 and should look at other Indian banking apps for a little inspiration..Version: 5.3.65
✓ It has never workedIt was ok for some time. But stopped working. Asking to re-register and it does not go any further. Not good for anyone , especially for NRIs. Keep wasting money on sending texts for re-registering. I complained to the customer services, but instead of accepting the issue and resolving it, they are asking me to contact Branch and Nodal officer…. Going in circles. Absolutely disappointed ..Version: 5.6.2
✓ Not getting OTPI agree with all this reviews not sure why i am not getting the activation code same with other users as well. Useless app now cant log in at all...Version: 5.3.1
✓ Unable to login with easy pin on iPhone XUnable to login with easy on iPhone X, argument error Coming on the screen. Loading but never login to the app..Version: 5.3.14
✓ Extremely unfriendly app specially for iOS usersEarlier I used to use Sbi freedom.. but here in this app, the user credential part has been managed so purely that its asking for 'registering' all the time, then also it doesn't understand my id as a registered user(although received text message), login is a pain. If India's number one bank is having this pathetic situation it's very unfortunate. Hope team will look into this part..Version: 5.3.11
✓ Crashing after updating to IOS 10App is crashing as soon as I press LOGIN. Need to be quick to make changes as soon as there is an update. Knowing that we have the best IT guys in the world but our IT services are the worst !!!!.Version: 5.0.1
✓ Too poor can't get authorisation passwordI was able to login using my mobile. I haven't chance my hand set or phone number still with update in app now I can't get activation code on international number registered with netbank..Version: 5.3.1
✓ Useless for NRINo this app started asking to verify by sending SMS. For NRI outside India, it is impossible to do. Also they only allow Indian numbers. Foreign numbers does not get OTP. I can understand improved security. But this is beyond reasonable. An OTP based verification once in a while is Ok but forcing users to verify by sending SMS is an overkill. That too every time the app gets reinstalled. I will be moving my account. What is the use of an account which you cannot use..Version: 5.3.49
✓ Incorrect Time in the appThe app looks average while comparing it with leading banking apps today. It serves all the necessary actions which is great. One ISSUE : The Real time clock shown on the app just below header is incorrect. I am in Australia and it shows my <Date>< Local time ><+GMT 5:30> I am in Australia so it should be GMT+10:00. In fact the local time that is shown in real-time is correct to Australia time only..Version: 5.3.22
✓ Not workingApp is not working because of the other app installed “AnyDesk”. At least the app should have pop up like some other apps are having stating that installed app is for my own personal use, I can trust it. And after that app should open..Version: 5.7.2
✓ Not Working after UpdateApp not working after update, showing no network connection retry again and again even though i’m connected to wifi and other Apps and internet is working fine..Version: 5.3.36
✓ Registration every timeI honestly don’t know why this keeps asking me to register every time I log in into their app. Never seen anything like this before. It’s just frustrating. Very poor app service..Version: 5.3.52
✓ No Face/Touch ID to login and also the 6 digit pin doesn’t workThere is not Face/Touch ID for login functionality. Also, the 6 digit pin never works for me. It always throws some null error even after I tried setting my new 6 digit pin for like 1000 times. Each time I have to enter username/password to login..Version: 5.3.11
✓ Mediocre designSBI for me has been a decent bank among the group of non-private legacy banks of India, the staff in their branches has been friendly in my experience in Goa. However this app could improve the design vastly. The hit areas in the interface for touch are too closely spaced (login button for example) and then further the grouping of services and products is a little ambiguous. I don’t think the app designers have followed the iOS guidelines from Apple..Version: 5.3.16
✓ Weak AppIt stops working and asks for registration. Crazy App.Version: 5.3.48
✓ Not able to registerOtp is not coming to my mobile to register this device..Version: 5.3.1
✓ AnnoyedI updated the version and tried logging in. It asks to send a text message and only then opens the login page… but won’t let me login for some service reasons of theirs… each text from my number costs around 60-70 INR..!!! Such a waste of time and money just to login …!!!.Version: 5.3.48
✓ Doesn’t work for NRI accountI have NRI account. App is not working. When I visited bank branch last week I was told app doesn’t work for international numbers. What a shame. Banking apps exist for many years now..Version: 5.3.60
✓ Doesn’t work in USAThis app use to work in USA few years ago not certain what happened it stopped working. I have tried logging in through the app with registered mobile number sent the text it asked me to send but still after entering credentials it doesn’t work. Not sure if the phone number is not of Indian it’s not supported? Is this app supported outside India?.Version: 5.4.1
✓ Virtual debit cardTrying to request for virtual debit card from last 4weeks but still can’t request error shows “technical error” also tried on sbi website as requested by NRI Branch Ahmedabad but don’t work..Version: 5.7.1
✓ Worst AppShame for Indian banking application.Version: 5.3.48
✓ Horrible AppNot allowing me to login after updating the app for SBI Anywhere. Initially thought some issue with my login, but then realized its app issue as it is showing same error everytime.. not sure when this is going to be fixed.Version: 5.3.22
✓ Deserves less than *I never experienced such a old crappy user interface and horrible app from the largest banker in India. There are small niche banks with budgets smaller than a percent of SBI who done a better job for their banking app. Multiple hops to view balance. Multiple issues with registration. Paired this with another app for OTP which is another big hassle for money transfer. All in all, one of the worst apps..Version: 5.3.26
✓ Registration process is not working as describedI have been unsuccessful to register/ activate SBI Yono Lite app since starting of this year. I tried all the steps as described and was unsuccessful so far. Not sure what Sim binding concept was used in this new registration/ activation but it’s not how it used to be earlier especially for people outside of India. They need to find other ways.Version: 5.3.52
✓ Worst UpdateTrying to register For nearly a week still unable to receive the activation code.. very Bad.. you guys have to fix this as soon as possible.. really hard to access my account without this....Version: 5.3.1
✓ Useless app..Not workingAfter updating the app, it is not actually logging me at all. It’s asking to register again in the app, and once that’s done, it just redirects you to the same log in page and keeps repeating the same process again and again without actually logging you in!! The previous version was much nicer and hope they will find the bug and clear it!! I have to use the webpage now!!.Version: 5.3.9
✓ Disgusting AppPrevious app is nice and useful. SBI Freedom. And this updated version SBI Anywhere Personal is disgusting app. I am using iPhone 4. This app downloaded but it is not working. This aap just open and it's close by it self without touch any functionality. Please solve this ASAP. There are many transections will have to apply within 2 to 7 date of the month. But app is not working. So we are helpless..Version: 5.3.9
✓ RegistrationHave been trying to register from past few weeks with no success... not getting the OTP...Version: 5.3.1
✓ Not good at allThis app makes life difficult rather than easy. I use other banking apps here in USA. In comparison this app is terribly clunky, not user friendly and keeps asking me to register which I complete successfully each time. I cannot open multiple account logins with this app. I keep getting an API error when I use a pin. It’s just frustrating. Overall user experience is seriously low. SBI, please recruit a proper UX designer to revamp this app. If you already have UX designers then fire them and hire new competent ones. Also, your product managers don’t understand what user flow really is. You have tons of useless stuff like mPassbook where you have to get pins and stuff. Banking apps should be clean, concise and functional. All in all, a really bad app. Not recommended at all..Version: 5.3.14
✓ Not satisfied.It was working well before .. but recently it has been showing technical problems while trying to open the app .. what is it please fix the problem soon.Version: 5.3.45
✓ About appI updated new sbi personal internet banking application. But its not opening when I try to login by my id password . It's say we are having some technical issues etc. improve it or remove new version.Version: 5.3.0
✓ Existing freedom user unable to registerI was a state bank freedom user. That App was removed and I am redirected to this app. After installing , when trying to register using existing freedom user option, it gives the same error everytime : "unable to process. Please try again later ". In other words , this simply does not work. As I am not an Internet banking user (only mobile banking so far) , SBI just removed my access from a perfectly functional app to this junk app which won't even register me ! Shameful implementation.Version: 5.3.9
✓ Need for alternate login optionsThe necessity of typing passwords every time you need to login is irritating. It would be great if the app support face id or fingerprint login. Making it to a native app would definitely improve the user experience 🙂.Version: 5.3.44
✓ Not good at allDon’t know when national banks will understand the meaning of quality of service and how to create a healthy service. This kind of apps is one of the example of how to do wrong things when you have all the resources. Unfortunately we don’t have any way to complaint than use whatever served..Version: 5.3.54
✓ App is useless on iphoneUseless app on iPhone. Can’t detect camera and says error due to camera settings when i have allowed the app to access camera. Went to bank for a solution and none of the staff members know how to operate iphone. App session gets stuck on the device and user can’t do anything. The app session should be auto-deleted after a certain time interval. Badly designed app for new account creation. Wasted 2 days trying to get an account created. Moving to other banks that offer better app and services..Version: 5.3.58
✓ I am overseas and need to add numberI have called multiple times regarding this issue. Most of the time service centre hangup after 40-50 minute some don’t answer. I have probably called all department. Local branch phone doesn’t work. Emailed may be 100 time for this issue. I need to access my account. Need option to add overseas number..Version: 5.3.63
✓ Registering problemI’m an Uk based user the app use to work before now it just does not get passed the registration process.Version: 5.6.0
✓ Worst app and supportThis app was working on my uk mobile since 2023nov. I changed to iphone15 and the app stopped working. The bank is clueless.Version: 5.7.0
✓ Too much securityI’m living outside India and want to login in the app but cannot do that since login require registered mobile number to be in the phone Also having other apps for screen recording or screen controlling, the app will not even pass the home page All steps require an OTP and usually have to wait an entire day for the OTP to be shared.Version: 5.3.64
✓ Can't get OTPI don't understand the point of releasing an update without reading the bad reviews about previous version. The mystery remains the same. Existing anywhere app users are not able to authenticate their devices by generating OTP. Come on SBI techy people.. You can do better than this..!.Version: 5.3.1
✓ User experience is painfulThe app is so complicated to login and never ever I could login or transact seamlessly during my user experience. There are so many hurdles just to login. OTP never received on time even on India number. Need to call customer service then to Bank branch to resolve issue. Every login attempt is painful..Version: 5.3.52
✓ Unable to add beneficiariesSays no approved beneficiaries when tried to add one! No descriptions for error messages to resolve… Useless bank & its app.Version: 5.3.46
✓ Garbage AppReceiving activation code but not able to login Application keep resetting...App is like garbage.Version: 5.3.1
✓ Can't authenticateActivation code not coming... Deleting the app... Zero rating Please DELETE this app from store SBI....Version: 5.3.1
✓ Very bad experienceLots time we have registered again. Mostly not working perfectly. Any face any other banking application the same.Version: 5.3.44
✓ Forgot password optionThis app is good but sometimes we forget the password. this option not available in the app so that’s why hard to sign in. Thx.Version: 5.6.0
✓ Force closing in IOS 10.With ios 9 the app worked really well...but with the latest update to ios 10 in my iphone 6 the sbi app is closing when clicking on login option on the front screen...not showing any error message also....need tp fix this asap.....Version: 5.0.1
✓ Such a bad productNot sure how this banks functions. I changed my handset trying to register SMS are sent but still not getting proper reason. Just try later something went wrong. Who will say whats wrong. Went to bank those people always say for every reason same thing “server issue”. My old handset no issue. All this because of the stupid sim registration. Why sim registration while I have a valid user login with OTP enabled number..Version: 5.3.60
✓ UselessIt was one of the worst app in the appstore before,after the recent update it became the only worst app in appstore.Version: 5.3.0
✓ Getting better with timeApp getting better gradually. Developers should try to improve the look and feel of the UI. Also please try to enable biometric logging with the app..Version: 5.3.53
✓ Not user friendly at allThe app supported multiple profiles on one device earlier.Now that option is not available anymore..Version: 5.3.51
✓ Need upgradeThere is nothing wrong with this app for normal use but it's my humble request to sbi IT team that please do some study of other bank's application from around the world and develop a mature app which we can expect from india's leading bank..Version: 5.0.1
✓ Registration process failureSent SMS multiple times. But technical error. Just loosing the money, especially for NRI customers.Version: 5.3.50
✓ Good UI could be betterFeedback 1. Declutter the app 2. Add Face ID login 3. Make Global Money transfer easy and seamless.Version: 5.3.54
✓ New registration process is onerousThe new registration process is very unfriendly to NRE users. In the name of security SBI is making the application almost impossible to use for those without an Indian phone number. Further more if I want to use the app an a device with a phone number other than registered phone number it should be possible. SBI stop dictating onerous rules in name of security..Version: 5.3.48
✓ Worst banking appIt’s the worst banking app ever. It feels like app is developed 10 years ago and not by professional people!.Version: 5.3.25
✓ Extremely user unfriendlyThe app is extremely hard to use, especially logging in. If you have a generated password that is 20 characters long the app expects you to type it by hand. After you finally get in you can then setup a 6 digit PIN that completely unwinds the purpose of a secure password. Some of the links in the mobile app don’t work - manage debit card, for example. The app doesn’t support Touch ID..Version: 5.3.9
✓ No Activation CodeBeen trying to register from last few day and never received an activation code..Version: 5.3.1
✓ Needs a lot of improvementA simple task like adding beneficiary becomes herculean. 1. You can’t late information in fields 2. After painfully entering all the information manually, ensuring you are not idle, when you submit, it just times out. You will have to start all over again. I seriously doubt if they ever did an UAT or field testing for this app!.Version: 5.3.60
✓ Terrible designI don’t think any thought has gone into the design of this app or even their website. All the options are so convoluted. Even the logout option is hidden behind a weird arrow. When I list my deposit accounts all I see are the eleven digit numbers. I have no way of telling whether the account is a RD or a FD. I have to then somehow try to remember which account number corresponds to what. Whoever signed off on this design has absolutely no aesthetic sense and doesn’t know what a decent user interface looks like..Version: 5.3.14
✓ 6 digit pin layout is very unfriendlyEverything is functional except, there is no finger print or biometric integration. Finger print integration with the app makes it very simple and easy to use. The pin layout is very annoying, small and it does not match with the regular digit pattern on the phone and makes it error prone. Hope it gets fixed.Version: 5.3.11
✓ Ios10 bug..Really irritating..developer do something now no need for watch app update..fix ios 10 issue.Version: 5.0.1
✓ Mobile RechargeIn the absence of recharge plans this app is of no use for recharge and top up plans. Please provide recharge plans page. It was available in previous app SBI WALLET..Version: 5.3.50
✓ CrapAs expected another piece of crap app. Every time I login it asks for authentication questions and if I enter right it says session timed out and if i enter wrong then obviously authentication failed. App developer insist on some basic testing before releasing this. Don't rely on users testing only..Version: 5.3.26
✓ M4UallIt was good untill it was updated, always have some or other problems after updates, sent feedback, still no one got back, charged money for sms for sending sms but haven’t worked as said by yono. I hope yono dose trails and checks before they update the app that works properly. I know there is other YONO SBI but I prefer YONO lite, it’s more user friendly..Version: 5.3.48
✓ Worst service and appSBI and its app are stuck in 50 year old technology. There are always new problems with this app. There are changes made to the way we login with notice and somehow we are supposed to figure all that out with no instructions. For NRI services it’s worst because we cannot reach out to anyone. Branch does not really know what is going on either. I wish I had not opened my account with SBI.Version: 5.4.4
✓ It works! but terribly!This app is the best example how poorly designed an app can be. It's simply the website taken and styled on a smart phone. The setup is extremely unintuitive and you have to do 6-7 menu drill downs to get something basic done. Example: fund transfer. Usual SBI gimmicks like logs out a user randomly with no warning. It really doesn't add anything on top of the website. Instead it is more restrictive like you can't add a beneficiary on the app but you can log on to the website and add one. And then there is that thing that server is down. 😂 For sure, there is a lot to improve. However, SBI's online presence in comparison to other Government banks is actually quite good. But, given the resources and everything, a bank of this scale should have a way more polished app.Version: 5.3.11
✓ Absolutely useless!Out of all the bank applications I used this is by far the worst. Just curious on some thing though. What kind of technology you are using to make sure that the app doesn’t work exactly when I have something important to do..Version: 5.3.44
✓ Pathetic App in Banking domainWhy do you need customers to re-register if you update the app? Doesn’t make any sense. Though I followed the registration steps but got message saying you have already registered. Seriously, what are you developing? Is this thoroughly tested? You guys have to follow what other banks are upto in the current market. And as usual Customer Service is on horrible experience. Waste of time, deleted your App..Version: 5.3.44
✓ Worst app everPlease fire your useless software engineers They are just passing time and wasting SBI money.Version: 5.3.54
✓ Unable to open appI am trying to open the app but I am getting a message with an ’update available ’. Clicking on the update button then redirecting to download but I am seeing open button and ageing redirecting to update available 😊😊.Version: 5.3.25
✓ Disgusting App and Aweful Online bankingThis is the most disgusting and terrible banking i had ever seen in my life. When ever I try logging in, it will ask me to change my password. Once changed it’s says invalid password again. I don’t understand who the f** wants to change the password for every alternative day..Version: 5.3.62
✓ Can't authenticateWhen I tried to login app after update redirecting to register page. And I entered my user name and password. Then another page comes which says to enter OTP which send to the registered mobile. I am trying this for last 3 days and never gets OTP to my mobile. I am getting OTP for transactions but not for the app. Called customer service but no use..Version: 5.3.0
✓ This is a joke app garbageThis app is doing nothing just only satisfied your feeling you have a app. I tried lots of times to register on this app but every time OTP Problem. I didn’t get OTP even a single time In 6 months without OTP I can’t register my account. Kisi kaam ka nahi Modi ji bech do is bank ko bhi..Version: 5.3.44
✓ Unable to loginGetting an error, “We are unable to process your request due to weak network connectivity.”.Version: 5.3.36
✓ Activation code - where the hell it isNot getting activation code .. trying to register for past 2 weeks. Tried and tired..actually no star...but looks like i have to give atleast one...Version: 5.3.1
✓ Third class updates... pathetic experienceWith out testing why did you release the updates. after complications registration it will ask for more registration. Pathetic experience after updating this third class app..Version: 5.3.0
✓ Room for improvementThe new updates are not conducive to a user friendly app experience. 2FA is already in place and restriction of multiple user registrations is very narrow sighted and requires user to deregister and register to view details of another account. Further mobile number based SMS sending is also not user friendly for customers that are roaming..Version: 5.3.49
✓ SBI's IT Team needs big change!This app is so last generation and why the hell have you guys not upgraded the SBI Secure OTP app for over an year?.Version: 5.3.15
✓ Too badToo bad didn't even work after the update u need new software engineers guys.Version: 5.3.1
✓ Hopeless!!It used to work good for few years in fact. Suddenly I need to re-register ( which i tried), the app send multiple sms to India and cost me quite a few $ and yet the app doesnt allow me to register! I think people at SBI are way too much free to screw up a perfectly working app. Kudos!!.Version: 5.3.60
✓ Miserable service from largest bank in India.The App dies not remember registration and when you try to register again, the OTP never comes so there you go in circles. If you are not on a website or abroad.....you are stuck if you rely on this App. It is disappointing and frustrating..Version: 5.3.42
✓ Absolute garbageI have banked with many banks around the world but have never used an dysfunctional app such as this. Make it easy if u are serious about business..Version: 3.1.1
✓ Worst banking app experience ever!Unable to register for months, keeps saying please try again later. Contacted customer service who advised to use the website instead which I’m wondering as to why this app exists in the first place if we’re to use the website. Branch is also completely useless as they’re unable to help with anything at all and even the simplest questions they do know about how to proceed! It’s just utter waste of time with SBI overall!.Version: 5.4.5
✓ Useless app good for nothingWas working perfectly with my finger touch but now asking me to register. Doesn’t make sense..Version: 5.3.52
✓ Failed to get activation code!Failed to get activation code to an overseas mobile linked to a NRI account despite trying numerous times. Kindly fix this issue asap. Thank you..Version: 5.3.0
✓ Lots of room for improvement. I’m serious.I know SBI is a Government undertaking and that people have low expectations. But, this app has a lot of potential. Developers- please take some inspiration from the DBS app. Alt least make the UI attractive. This new update as of March 2019 is just the change of color scheme which for me is amazing! But the UI is still old and same. Like for EasyPin screen make it “circle” or a different design rather than the boring old “number box”. You get me? Make something I can be proud of. Take a page from the UPI App. That is a decent work of art- if anything. Hope this doesn’t fall on deaf ears. Thanks.Version: 5.3.22
✓ OTP issueCan't register and hence can't use the app due to OTP not being sent to registered mobile. Fix the issue asap..Version: 5.3.1
✓ SBI should allow notification to international numbers as wellI am a NRI user and find it difficult to register my overseas number with my account, would be great if SBI support overseas number registration..Version: 5.3.52
✓ Poor response from customer careI tried to call customer care number of times. Only voicemail, and unable to discuss the problems I am facing. I tried to pay the credit through net banking, I got the message that my name is not mapped in the account. It’s strange. I did the same many times. Pl focus on customer service..Version: 5.3.54
✓ Worst banking appSuch a big, international bank with worst application. How are they doing business ? Even small banks are having good application and good customer service..Version: 5.3.45
✓ D141 :(Unable to proceed Working perfect on my iPhone 4 till yesterday But today I cant log into my account PLEASE FIX this as soon as possible.Version: 4.0.0
✓ Do not open account with them.They will take your money and keep on sending you OTP’s for the rest of your life you will waste on average 50 minutes on simple things like a transaction. Their app, website, bank and ATM is worst..Version: 5.4.4
✓ Horrible app and banking experienceI have never been able to get this app to work. It drowns you with captcha and OTP loop that you can never get out of. I don’t think it has been tested for any international scenarios and I am assuming it works within India at the least. There is no support or help when you get stuck. It keeps sending OTP somewhere all the time unnecessarily and will fail you all of a sudden after an hour of wasted time. It is really very sad to see SBI where I have banked for 25 years to be in this state. Reading the comments on the app I think nothing has changed. On the email help line I get very rude responses and have given up on that as well. The ultimate option is to switch banks and SBI tries very hard to push its customers away. As an SBI admirer I feel very sad about its customer service and customer empathy. Very unfortunate truly..Version: 5.3.63
✓ First Time SatisfiedFirst Time satisfied with Indian Banking to a competing standard in comparison to what banks in western world provide. Still need a lot of upgrading in terms of speed of transfer and reflection of status in end user account. Would be better to have fingerprint integration login for supportive devices (iPhone) and eliminate secondary OTP for transfer as to avoid switching screens/Apps to see OTP in message box. Think !!.Version: 5.3.1
✓ AnnoyingI am trying to set up a current account and it keeps saying my time limit has ran out even though i am not taking that long. I have tried soo many times that i have ended up memorising all my details by heart. Showing the number of attempts i have made to try open an account. I GIVE UP !.Version: 5.5.1
✓ Latest update broke the appUpdate: My foreign phone number is registered with SBI, yet I have not received PIN to register this app. As a non resident Indian, i can no longer send SMS to register in the app. What a shame that developing team doesn’t care how NRIs will use the app. One star, uninstalled the app and go back to web based account access..Version: 5.3.60
✓ Not workingSince the app updated, after the login details entered, keep connecting and not going through!!.Version: 5.3.0
✓ App not allow to login anymoreThis app was working for while, now introduced a sms thing and it will now allow to login from abroad anymore..Version: 5.3.49
✓ Useless applicationOne of the most USELESS applications in the application store. Scraps..Version: 5.4.5
✓ Useless for NRIsRegistration with SIM binding is obviously a joke from a joke bank. Based on the comments posted it clearly doesn’t work for a subset of your customers. So what does SBI do? Nothing, except ask people to send screenshots to an email address. Having done that I can inform you that the people one the end of the email address are equally clueless. Apparently the texts I send for registration to both numbers never arrived. Instead of investigating it further with the banks service providers, it’s my problem to figure it out! Well I have found a solution, move my money to a bank that actually solves issues and has an app that works. Bye bye SBI!.Version: 5.7.2
✓ UI change?What went wrong guys? You made changes in user interface? To make it look like its on iPhone 4s. Guys don't go backwards. And compatibility is ios6+,iOS 9 is out now..Version: 4.1.0
✓ SBI is Online? No way it is completely onlineHow can we say SBI is online for a simple phone number update we need to fill a form and submit in the branch. How does these physical form/ATM option works for people abroad. Also, there is no option to use international number for otp. Once you enter in to your profile zone, is it user friendly if it asks for password for every step while in profiles section. Be user friendly with thes options and tighten the backend security instead..Version: 5.3.44
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