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- 86.0SAFETY SCORE
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The Ebook Converter App Complaints & User Negative Comments 2024
The Ebook Converter app received 94 complaints, negative comments and reviews by users. Have you ever had a bad experience using The Ebook Converter? Can you share your negative thoughts about the ebook converter?
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The Ebook Converter for Negative User Reviews
✓ Lame.When I hit share, this app doesn’t come up as an option to share to. Waste of time..Version: 12.5.0
✓ Zero helpIt does not work..Version: 3.1
✓ Not PDFsConverts mobi etc to epub but appears to have a problem with PDFs, it just keeps spinning going nowhere. Won’t even progress 1%..Version: 12.6.4
✓ Hardly ever worksTried to convert around 10 pdf’s to mobi format. Worked once 🤨 Rubbish app have deleted..Version: 11.0
✓ Just doesn’t work.Gets stuck at each stage of upload/convert/download. I’ve now tried to convert 5 different ePub files and it hasn’t completed a single one. Free websites do this faster and better..Version: 11.0
✓ AwfulHidden subscription fee revealed after you download. Wouldn’t mind if it worked properly. Ruined formatting of all my books inserting spaces between paragraphs. Terrible, useless app..Version: 11.0
✓ Not for freeTo convert ebook over 2mb you will need premium pass. No thank you..Version: 11.0
✓ Don't waste your moneyIf I could give this zero stars I would..Version: 3.1
✓ Changed my review to a negativeThey only give you one free conversion then start charging; hilarious with how many free options there are don’t waste your time with this junk.Version: 12.4.0
✓ When it worksI love this app when it works! But it is most frustrating that 7/10 tries it can’t even complete the upload of the files from iCloud..Version: 11.0
✓ Waste of moneyThere is no way you can take books from your device and convert them to kindle format. Do not be misled. It does not convert iBooks to Kindle. Possibly it converts from the cloud but I have no way of knowing. Calibre is free and is a lot easier. I did not manage to convert anything..Version: 2.5
✓ Don’t payDon’t pay for this app, 😕 it doesn’t convert any file to ANX !! 😡😡😡 waste of money!!.Version: 3.1
✓ Horribly misleading appGreat that it’s free to download. They then tell you you have to pay to use the thing. I’d give it a 0 if I could. Useless..Version: 12.5.4
✓ Breaks up textI gave it a url that contains straight forward text to convert to epub. It broke up lines of the text. This alone is a deal killer. If it can’t get simple text right I suspect other, worse problems..Version: 11.0
✓ Doesn’t work.Converting ePub to mobi. Pick file. Choose file conversion type. Tap convert, and 5 minutes later it’s still uploading. Or says it is. This isn’t a 4K movie. Just a book. Too many conversion apps, programs, and stuff out there to wait for this one to work. Deleted. And $4 a month, A MONTH, is way too expensive. $10 lifetime option MIGHT be worth it, if it worked. I’ll never know..Version: 11.0
✓ Doesn't workDoesn't work ePub to Mobi. Want my money back!.Version: 2.6
✓ Names all mobi files SafariConverts files, good job, all the files showing up in Kindle named Safari is a pain. They are named correctly before the conversion, even show correct after but when sent to Kindle, they are always Safari. No way to rename them. 👎👎👎👎 Quick response from developer. Might be a Kindle problem renaming the file. Will look into this. Thank you for the quick response..Version: 12.2.1
✓ This app doesn’t convert ePub to mobiI tried over a dozen times from multiple devices to convert an ePub file to mobi. It never worked. The app doesn’t convert the files itself, instead it uploads your files to a server on the internet to do the conversion. It freezes during upload phase most of the time, if not it freezes during the conversion. Save your time and look elsewhere..Version: 11.0
✓ UselessTotal waste of money.Version: 3.1
✓ Does not work! Avoid like the plague.This app is absolute trash. Does nothing. Not worth the money at all. I couldn’t convert a single file after an hour of attempting to do so. Although the app is free, you need to pay in order to convert files..Version: 12.2.1
✓ Does not workError with any file type picked. Shameful that you want money to even try that out..Version: 12.5.4
✓ An app is not free if you have to pay to use itAn “optional” subscription is not optional if the app does nothing without a subscription. Deleted faster than it was downloaded..Version: 11.0
✓ UselessWant my money back! Pos.Version: 2.6
✓ Didn’t workPerhaps I did something wrong but my PDF converted to EPUB ended up with few pages and no text and only one picture. Absolutely hopeless. I wish I could get my $16.00 back..Version: 11.0
✓ If only it did anything....Freezes on the second screen - any second screen. There is no help section or contact. Waste of money !.Version: 3.1
✓ Had to buy twiceBought a new iPad wouldn’t let me restore purchase charged me 10 I would like my money back. This was not fair I shouldn’t have to buy the app twice.Version: 11.0
✓ EPub > Mobi requires paymentA simple ePub to Mobi requires a subscription payment. Not recommended..Version: 12.2.1
✓ HorribleMakes you subscribe for a “free” trial only for it do nothing. Don’t waste your time on this one.Version: 11.0
✓ App has many issuesFb2 to Mobi conversion always fails. ePub to mobi generally works but often creates incompatible files..Version: 1.30
✓ Paid appDon’t waste your time if you are looking for free app, they let you download but can’t do anything after unless you pay.Version: 11.0
✓ CheatersDon’t download this app. This is a cheater app. Don’t convert anything without money.Version: 11.0
✓ Must pay to use for Apple Book format.After you download, they bait-and-switch for a paid version. They even try to make it a monthly automatically renewed on your credit card every month. Company is deceptive, almost a scam. Free version does not have what you want..Version: 11.0
✓ Does not workWaited ten minutes for it to upload a 1.9mb epub. Continued to say “uploading”, despite a message at the bottom saying it shouldn’t take long. I can’t think of any app with a free trial that I’ve unsubscribed faster from. This is complete garbage..Version: 11.0
✓ WorksWorked great converting Great Gatsby from ePub to mobi and downloading to kindle oasis. Fast turn around. Need to disable VPN. EPub to amz3 file rejected by kindle..Version: 11.0
✓ Can't get at the filesMy files are on Google drive but you can't get at them as the option it suggests to use isn't there. I did some jiggery-pokery and managed to get to the files another way but it failed on conversion. Tried many times haven't been able to convert to iBook format to publish.Version: 1.30
✓ Hero app turns into Rip-off appI had purchased full app via in app purchase and after few months app accumulated a lot of converted and non converted ebooks. As app do not offer cache offloading. So I uninstalled and again installed. The clean new install did not allow purchase restore and app did not recognised my previous purchase. So as the app did not allow any kind of conversion I had to click purchase button with the understanding that my previous purchase will be recognised as in all good apps on App Store. It did not. It charged my 9+$ again. I thinks apple should look to this problem as this is a clean rip off right under their nose. Very disappointed.... Beware of this app and developer..Version: 11.0
✓ App doesn’t workDespite paying the £10 completely unable to convert any ebook file - do not buy.Version: 11.0
✓ Help - Beware!!!Downloaded free app. Doesn’t allow conversion until you commit to a free week and then ongoing £2.99 payments. I accepted that agreement. It then would not convert my file. Didn’t explain error and there is virtually no help available in the app. I tried to cancel subscription but there seems to be no link in the app to allow you to do this. Next tried to contact the app support team but the link takes you to a form that you can’t fill in as the keyboard is disabled. Can anyone tell me how to stop this lot just taking £2.99 a month off me?.Version: 10.2
✓ You’ll have to purchase after several times useNothing mentioned about purchasing in there description, but after you convert several books, you’re not allowed to use it unless you pay..Version: 12.2.1
✓ Didn’t workStuck on uploading Why would the app need to upload a file to convert? So that the dev gets a copy?.Version: 11.0
✓ Failed to upload every timeEvery time I attempted to convert a kindle file to pdf it froze about half way through the upload and never completed. Beware I paid for the pro version to do larger files only to find out it does not work..Version: 11.0
✓ SketchyDon’t really like the idea Apple dupes people to believe this is a free thing…. You have to test drive with a pending subscription payment looming… and if you forget about it BOOM!!!.Version: 12.6.4
✓ Couldn’t get it to work.Just got a few jumbled words in a document.Version: 10.6
✓ SCAM. STAY AWAYThis app is basically a bait and switch scam. I bought the original version and paid for it, and it was working fine. Then Apple introduced subscriptions, and the developer became greedy and turned off all features that I already paid for and wants me to pay monthly subscriptions to enable the same features that were working before. Save your storage space and money, and use a free online ebook converter..Version: 12.2.1
✓ Donate to a charity insteadMight just as well threw My money down the drain Can’t give it a minus rating unfortunately.Version: 11.0
✓ Don not waste your timeCan’t do anything useful without an expensive subscription.Version: 11.0
✓ Converts from PDF to MOBI, but garbles title shown in KindleI bought this app to convert PDFs to MOBI format for Kindle. It appears to upload the original file, convert, and then download the converted file. It does not allow you to change the file name. It does ask for title and author, but after opening the file in the Kindle app, the title was gibberish and author unknown..Version: 3.1
✓ Doesn't workDo not buy this app. It doesn't work. It shows keep converting then it fails. Total waste of money. Claiming refund..Version: 2.6
✓ Very annoyedYet another app developer who sells an app and then decides to charge a subscription fee. I bought this app in Dec 2015. Being an author, I used this app a lot to convert my books to kindle. I paid £2.29 and for a few years it was great. Just recently I’ve written another book and needed to use this app after not using it for a while. I got to the point where the app converts the file for me and was very surprised when it demanded over £2 a month or a one time fee of £9.99. What?? I’m sick and tired of apps doing this. If they had said that this app is £2.29 but in 3 years time we are going to ask for a subscription fee, I wouldn’t have bought it. I think this shows a total disrespect for all the people who bought this before the subscription charge. Shame on you smoothmobile, shame on you..Version: 11.0
✓ App only works for short books, not NovelsApp only working for short book conversions (~30pages) not novels (~300pages). Still hadn't finish conversion of novel after being left on over night so requesting refund. Only recommend for conversion of short novels doesn't work for long form books!.Version: 3.1
✓ Terrible, useless app. Does nothing. No instructions.I am not sure if this app actually works or if it is just a scam. Regardless, it is completely useless to the average user. Instructions are virtually non existent and the interface is does not help you convert iBooks to kindle as quoted. Useless. Do not buy. I would like my money back please. This app does nothing..Version: 2.5
✓ No easyIt is not intuitive Sorry.Version: 11.0
✓ Pretty much useless unless you wanna subscribeYet another subscription con.Version: 11.0
✓ UselessI just bought this app! Save your money! It's useless. No directions to use. Disappointing to say the least. If 0 stars was possible I would use it..Version: 2.5
✓ Pay First Error SecondAs with a bunch of apps, I had to pay first, then on my first conversion... error and message it couldn’t convert. Typical. Won’t try again. Won’t buy again. App creators like this need to allow for a one-time trial to see how the app works and if it works before requesting payment.Version: 11.0
✓ UselessCannot convert mobi files that have been downloaded onto iPad waste of money.Version: 1.30
✓ Doesn’t convert images in pdfA converted pdf without the images is useless to me.Version: 12.8.0
✓ SomeGreat app but my last 3 came out with a cryptic title so I would like that rectified soon? I paid for this app!.Version: 3.1
✓ This app charged me even though I canceled itI canceled the trial app and was charged a renewal again, I canceled the renewal as soon it was renewed. Payment was saying pending but eventually went through, this app is garbage to Ben keep a whole month. Please return me my money!.Version: 12.2.1
✓ Works half the timeThis really is not a good app. It needs to upload everything to the company server, which takes forever to process. Half the time it just stalls and crashes. Really not worth the service. I would gladly pay for an app that did this offline, but this is not the app. Also, their servers are awful, so files over a certain size will not work 10-15Mb max, so if you need to work with larger PDFs, this will not work and you will be wasting your time watching the upload meter stall and crash if you leave app. But the company is deceptive in not telling you that..Version: 10.6
✓ Used to be good, not it’s really bad.This used to be a good app up until a couple of days ago when they changed it and now you have to pay to convert any type of file basically... which was the main point of the app. I uninstalled it, of course. Do yourself a favor and don’t install it..Version: 12.1.3
✓ Does Not WorkApp is stuck on uploading for hours... I have a gig Fios connection. The upload should take less than 1 second..Version: 11.0
✓ Scam!It doesn’t work after the first conversion even if you pay extra. Can I cancel my monthly order and get a refund? Probably not..Version: 10.2
✓ Cut document into 4 partsThis app converted my document into 4 parts and put the back together randomly.Version: 12.6.4
✓ Useless for what I neededYou can get the same (useless) EPUB document from a free online document converter. It didn’t pass the Kindle ebook content test (red exclamation mark). BTW, that exact same content, in its original format (PDF), is already published in KDP..Version: 12.6.4
✓ Doesn’t workI just downloaded this app onto my iPad because it states it will convert kindle to pdf so I can move it to another app. When I open it up and click on any “obtain” request it takes me to the developer question/help website. I even attempted to follow up with registering on that site and now states I have no authorization. Sooooo what does this FREE APP DO???.Version: 11.0
✓ FreeIf I could give zero stars I would. I can’t try out the app because you have to pay inside the app to actually use anything. Nothing in the app is free beyond the free download to get it on your device. Luckily it’s also free to delete lol.Version: 10.6
✓ Fake AF.Literally doesn’t even work. Not a native app. Uploads your documents and then doesn’t even convert them. Requires subscription. Absolute waste of time..Version: 12.2.1
✓ Didn't workTried two epub to pdf conversions. first one uploaded, then converted for about four hours until I cancelled. the second one uploaded then converted for two hours, then gave an error message. I cancelled my trial period same day..Version: 12.2.1
✓ ScamApple should be vetting applications (especially the paid ones) more carefully. It does NOT work and the interface is dated and quirky. Unacceptable policy of not being able to return something that is not working as the only way for you to know that it's not working is to download and hence you lose your right to return it. Scam Scam scam especially for a closed-source system that protects itself but not its users.Version: 3.1
✓ Waste of time, should state that app is not freeWaste of time, should state that app is not free, as usual hidden charges.Version: 11.0
✓ Horrible app that doesn’t work! Scammers!!!!!You have to pay for this app first, after which time you will discover that it does NOT work whatsoever! What a ripoff! iTunes needs to shut down these horrible “developers” immediately! Save your money! Please!!!!! 😡.Version: 11.0
✓ ReviewSo far it doesn’t seem to work..Version: 12.8.0
✓ Worthless. Fails to convert ePub to MobiOn the first file I tried to convert, it failed. It doesn’t say why or what to try to fix the problem. This is a worthless program. I feel completely ripped off..Version: 11.0
✓ MisleadingI just want to be able to access my books on iBooks in my kindle as well. This app does not let you do this. Disappointing; as I feel the wording in this app's description implies something it cannot do. Waste of $..Version: 2.6
✓ Poop appIt does not work. Keeps saying error converting file. Wondering if this is a scam..Version: 11.0
✓ Don’t downloadAbsolute crap app. Sure it’s free but you have to pay to convert anything to a pdf. And based on previous reviews it doesn’t even work. Disappointing..Version: 11.0
✓ Trial free versionDoes not do anything it will ask payment in first go I bought to convert my pdf to mobi for kindle waste of time please make people aware it does not not do anything not fit for purpose.Version: 11.0
✓ Doesn’t work crashes part way through upload.Don’t waste your money. This looks like it is working, but then crashes. Useless.Version: 11.0
✓ Will ask you to pay after you download itDont waste your time.Version: 11.0
✓ Doesn’t workTried converting 3 (2 mobi and 1 ePub) files to kindle format and none of them worked. Just gave a vague error message. Really regret buying this app.Version: 11.0
✓ Paid not displayedIf they’re not truthful upfront, don’t buy.Version: 12.2.1
✓ No Kindle to Apple BooksGot this recommendation for Kindle to Apple Books conversion. Doesn’t even list Kindle as an input option. A search for “Kindle” in the FAQ comes up with zero results. Next..Version: 11.0
✓ BEWARE !! This App IS A CON 👎👎 RIP OFF !! 💩💩😤Like the previous reviewer said... I had to pay the subscription first only to find this useless CON of an App doesn’t convert the simplest ebook... to anything! No help, the forms dont work and so no way of getting my money back. I haven’t been able to convert a single thing. You can only cancel via your Apple ID through managing your subscriptions but I’ve been robbed of the initial payment.😤.Version: 10.2
✓ Have to payI have a lot of epubs. I recently got a kindle and wanted to convert to mobi format. You have to pay in order to do that. So I deleted app..Version: 11.0
✓ Deleted immediatelyWent to test a conversion from text to mobi. Immediately went to a pay wall. Nope not going to support this behavior nor should anyone else. Boycott this behavior from all app producers..Version: 12.2.1
✓ Requires subscription to useInterface looks good but pricing isn’t transparent before you buy. It says premium pass which makes you think that you’re buying a premium feature. From looking at the description converting to mobi should be a basic..Version: 11.0
✓ No access to Kindle filesDescription is misleading, will be asking for s refund. Very disappointed, will never buy from this developer again..Version: 2.6
✓ Doesn’t workNope.Version: 10.2
✓ Doesn’t work.On the latest version of iOS 12 and this app does nothing when I select a file. It just stays at the first screen.. useless..Version: 11.0
✓ Does not workIt is a waste of money. It does not work at all.Version: 2.5
✓ SCAMDo not buy this app. I tried it, it did not work after trying the premium account so I cancelled it. A few months later I realized they had been charging me twice a month for two separate premium access. STAY AWAY.Version: 10.6
✓ 5mb cap!?!Can’t do anything over 5mb without paying. Completely worthless. Limit me to one book a day/week or whatever. I get it. But I can even try this out once without having to get going with a free trial I hopefully remember to cancel a week later..Version: 11.0
✓ Did not work for meThe app opened correctly then charged me £2.99 a month for trying out. I tried to convert 2 files both of which failed to convert. I then spent 10 mins working out how to cancel the subscription..Version: 10.6
🙂 The Ebook Converter Positive Reviews
The Ebook Converter works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact The Ebook Converter.
⛔ The Ebook Converter Problems
