1.5
1.51244 star

Total 131 Negative Reviews

Peel TV Guide App Complaints & User Negative Comments 2024

Peel TV Guide app received 131 complaints, negative comments and reviews by users. Have you ever had a bad experience using Peel TV Guide? Can you share your negative thoughts about peel tv guide?

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Peel TV Guide for Negative User Reviews

Not workingThis app doesn't work at all.Version: 2.3.0

Stay AwayThis app has not worked as when I first purchased it. It all started about 5 versions back. 1st it disabled Channel Master support. Then it disabled 2 Peel app devices connected it at once. Now everything is disabled and instead renamed itself to TVguide. The purpose of buying the Peel app is worthless since now it’s just a TVguide app and not even a good one at all. Apple Support please let us download the 5th version previous to this one and remove the developer.Version: 3.0.1

Update prevents from connecting to deviceWorked great before the update now I can’t connect by Bluetooth. I was able to connect using firmware updated app and install the latest firmware but that still did not help. Please make the old app available until this can be fixed..Version: 3.0.0

UselessAfter several years of using this, the recent update removed the most important feature : the remote control! Now the pronto device and this application are useless. Thanks Pronto..Version: 3.0.1

FuckcIt doesnot work on iphone 6.Version: 2.6.1

DisgruntledWhat happened to my Peel remote. I updated the remote and it had become a TV guide!!! What’s going on??? How does an update render my remote inoperable??? Please fix this “update “ !!! I need my peel remote!!!! I don’t need a TV guide that attempts to sell various tv services that I don’t want to buy!!!.Version: 3.0.1

Please re-add remote functionI wish I could give this version less than a one star. The last version was great, but now that it will no longer support the IR smart remote I no longer have a need to use this app and I am out the money for the IR unit. I have a guide built in to my tv so why would I open an app to view a guide? Dumb....Version: 3.0.0

Waste of timeNot connecting from initial stage.Version: 2.6.8

ConfusedSo when I got my new Samsung galaxy it came with this app and had no issues using it ever. Just got an iPhone, downloaded it and it not won't connect to my Tv... says cant find wifi connect- never needed one before?!.Version: 2.6.8

Doesn’t work with iphoneDoesn’t load the region..Version: 2.7.5

Worse with each updateWhen the dev took away The TV guide I thought this app couldn’t get any worse, but to my surprise the newest update has the guide, but now it doesn’t let you control anything with the Pronto ir blaster I bought from Peel. Not sure what kind of games this dev is playing with its customers, please just get this working with the TV guide and ir remote again. If anyone else has purchased the Pronto by Peel technologies, we should start a class-action lawsuit against this Developer for not supporting their device..Version: 3.0.1

3.0.1 broke my pronto remote! Restore of iphone brought remote back.Lost all pronto access!!! Had to restore my iphone to the backup just before the Peel update to restore the Peel TV remote app. Tried complaining on PeelTV Twitter account with no response. Complained on in-app bug report. So far I reply other than auto reply. I’ve reported this app to Apple support. Hopefully, this thing gets removed before other trusting customers are fooled into believing Peel..Version: 3.0.1

What happened?Seriously. What happened to this company? I can’t even use the hardware anymore because their latest update rendered it useless. This should be ILLEGAL..Version: 3.0.1

Not working on iphoneWas using this app on my samsung phone. It worked wonders . i was able to controll my sony tv and Air conditioner without any problems. Installed it on My new Iphone , would not go past selecting the country. Dosen’t even show the regions..Version: 2.7.6

Doesn’t work for iPhoneThis app works fine on my bf’s and my old Samsung. But my iPhone 8...... Nothing 😑.Version: 2.7.3

Don't work without prontoDownloaded the wrong version and now it won't let me download the version without pronto..Version: 2.3.3

Not happyIt doesn't work with my iPhone 5.Version: 2.6.1

Does not work at allThe app does not work at all. Can only pick the country but no region to select! It does not move forward!.Version: 2.6.8

Poor performerJust loaded Peel, entered zip, selected local TV and no channels appear. Used on a different phone and worked ok, until lately. It appears they’ve taken steps backwards. The web site has only their icon. Don’t waste your time downloading..Version: 3.0.1

Useless remote controlThe purpose of buying your Peel device is because it was a remote control, after one of your update your technicians failed to keep up with the function of the device which is precisely: a remote control. Now is useless, and I hope you reimburse the purchase of the Peel device, or better yet, hope your technicians are smart enough to restore it..Version: 3.0.1

Ridiculous!Where is the remote function???? We all purchased the product for a remote control usage not for a TV guide! Either you return with the Remote Control app or give us back our money! Unacceptable....Version: 3.0.1

Doesn't work on iPhoneI downloaded this app and it won't work, when I says 'pick region' it does not load, please fix this so it works..Version: 2.6.8

ScamThis is a scam don't buy its trash.Version: 2.7.6

What a scamApp doesn’t work. Can’t even get passed the first page. BUYER BEWARE. Will be reporting developer for fraudulent app..Version: 2.7.6

Doesn’t workThis message permanently written on the first page of this app “an error occurred while connecting to our service “.Version: 2.7.3

Really?App is useless unless you have Pronto. There is no point in downloading this unless you are willing to buy Pronto..Version: 2.3.3

DisappointingI had this remote on my old Samsung device and it was awesome now it’s constantly stuck on scanning for regions I am so disappointed I can’t get the same result on my iPhone x.Version: 2.7.5

Don't workI can't set it up because it doesn't load the regions I've waited half an hour and nothing comes up.Version: 2.6.8

ProblemsConnects to my LG TV but the TV guide doesn't change the channel which is why I wanted this app. As a result I'll just keep using my other apps until this is fixed. Then I look forward to giving it 5 stars!.Version: 2.6.8

I want my money backI too had this app for the pronto IR blaster which is now a worthless pile of plastic due to the total disregard of their customers. Why would I need a TV guide app? Worthless. Please refund the 30 plus dollars I spent to use this as a remote..Version: 3.0.1

Doesn't workHad this on my Galaxy s6 and it worked perfect but now on these iPhones it doesn't work.Version: 2.6.8

DisappointedI used Peel on my Samsung for a long time since I lost the remote for the tv but on iPhone it's garbage... get your stuff together peel, I know you can do better because you already did.Version: 2.6.8

White screen of deathReally bad app. White screen when adding device. Must delete and reinstall and redo. paid for Pronto device and app is garbage. Useless..Version: 2.7.3

TerribleBegins with error and doesn't load region..Version: 2.7.3

Ripped offDoesn’t go beyond the initial set up.. I want my money back !!.Version: 2.6.8

NO longer works with pronto IR blaster!!The Pronto IR blaster product relied solely on this app to work. With the new update the IR blaster like the other comments has become completely useless. Why would Peel completely sever the apps ability to work with Pronto without letting its users know this was going to happen!! Now I have a useless piece of tech because peel was the only app that worked with Pronto. Unacceptable I want my money back..Version: 3.0.1

Doesn't have a remote.What's the point?.Version: 2.3.3

Doesn't workIt doesn't pass the set up stage, I've waited 1-2 hours and nothing has happened. I'm very displeased, please fix :(.Version: 2.6.8

Update ruined Pronto IR remoteThis used to be a 4/5 star application, but ever since updating the app the remote has trouble connecting to the phone and often stops working with my devices. Oh and if that isn’t bad enough, the only way to add a new room now is to select a TV service provider. This is absolutely ridiculous and impractical. What idiot thought that any of these changes would be a good idea SMH. I would absolutely rate this app 0/5 stars, but they don’t give you the option. 1/5 it is I guess...Version: 3.0.1

No longer worksWorked for years without issue. Now does not work after most recent update. Device is now useless..Version: 3.0.1

TerribleDoesn't work.Version: 2.6.8

PeelDoesn't work on iphone.Version: 2.6.8

Wow don't use this appWow don't use this app.Version: 2.6.8

Zero zero zeroWhy did the developer release an update that was forced onto us users by Apple that renders our perfectly working IR-blaster useless? I’ve sent countless emails to the developer website but no response. Hey Apple! If you really want to avoid a class action lawsuit you should really try to get this resolved with your developer, or roll back the app so we can use the external IR blaster it was intended. It’s like I bought a Chevy and one day a software update gets loaded automatically by Chevy because it’s an improvement but suddenly my radio doesn’t even come on anymore. I talk to the radio vendor but they don’t respond. So I complain to Chevy but they just say it’s all on the radio vendor. I have no recourse. I have permanently turned off all updates for fear this may happen again to any one of my other apps I use..Version: 3.0.1

Terrible appIt took me 3 installations and 2 phone resets to finally get the app to access to setup screen. Once I finally got the app to boot up, it freezes and crashes when trying to enter IR codes. The product is an awesome concept, but this garbage-dump app is completely unacceptable and cripples the entire system..Version: 2.6.8

Big big money grab!!This is sad that a Samsung product can use this app with out the pointless accessory you need to buy. Waste of time and money. Was really hoping it would work for my iPhone. Very disappointed...Version: 2.5.0

Not usable with iPhoneMust buy the Pronto device to use with iPhone so that defeats the whole purpose. Wished they would have indicated that in the description. It would have saved a lot of frustration. I suspect that is why so many reviewers have had trouble with the app whereas others think it's great..Version: 2.5.3

Waste of time&dataDon't waste your time ppl !.Version: 2.6.8

No on off buttonThis function is missing from mine and took ages to get it to accept my smart Tv. Have added an off button to the extra bit but there is no "on" button available at all on mine?!.Version: 2.6.8

Bad app!!!Why isn't there a zero star voting?.Version: 2.6.8

Doesnt even allow the initial setupSave yourself time, dont bother downloading this. Doesnt even allow the initial setup..Version: 2.7.3

Now doesn’t work at allI don’t get it — this no longer works at all. The only think you can see when you open the app is the TV Guide listings (?????). This worked great before — now it doesn’t work at all. I don’t get it. Did the company go out of business?.Version: 3.0.0

Does nothingEnter Canada and auto detect postal then cant get any further as the Next button is disabled..Version: 3.0.1

Remote unresponsiveOpened a ticket for trouble with the remote when it stopped pairing with the app weeks ago - ticket number received but no response! And I see I am not alone with this issue. This used to be a pretty innovative device. One star now seems like too much..Version: 3.0.1

Complete trashI tried it in multiple wifi’s really I need to buy their thing to get anything to work.Version: 2.7.3

Deal breakerSo my brother has a Samsung, and I have an iPhone. He downloaded peel and was using it no worries. But it won’t work on iPhone. Been considering buying a Samsung ever since. Pick up your game iPhone!!.Version: 2.7.3

Not workingSame.Version: 2.6.8

Don’t work on iPhoneDon’t waste your time don’t download it you’ll regret it.Version: 2.7.6

Should've known better......and listened to the other reviews. It doesn't work with iPhone. App doesn't get past the initial set up, ie it doesn't load the regions to choose from (Australia) or channel list for Germany (tried that one for the sake of it). However, it surely let's you buy their pronto converter, which claims to work with the iPhone to connect with the tv (I didn't shell out for that one of course). Go figure!.Version: 2.6.8

App needs to be fixedI am livid. Just downloaded the most recent version of the app. Now I cannot access the 3 peel modules that I have in my bedroom, living room, and family room. This was a great product before I lost the ability to control other devices in my entertainment consortium. Peel needs to return to the previous version of the app because this version is ridiculous..Version: 3.0.0

There’s no on button????!!!!It works fine but there’s just one problem....THERE IS NO ON BUTTON!!!! Stupid remote doesn’t even have an on button🙄.Version: 2.7.6

AdwareThis app only works with a proprietary wifi-IR converter on iPhones. Other phones with IR or RFID may work independently but I cannot verify and that is irrelevant anyway on the Apple App Store. It may be a useful content browser for cable stations..Version: 2.6.8

Broken again avoid it buy a harmonyThe update got it working again until it gets broken. I gave one Star before and now have improved on it. Because the took months to fix it I cannot give higher. What happened to the TV guide part of the app. Back to one star again the broke it with TV guide update. I bought a Harmony from Logitech I’m done trying to make this work.Version: 3.0.1

ReviewGarbage! Will not work on iPhone! This app is trash!.Version: 2.7.6

Out of countryPlease add the country Philippines. I cant use it if it isn't available in our country and it saddens me..Version: 2.6.4

Pronto?Very disappointed.Version: 2.6.8

No workSo bad.Version: 2.5.3

Only because 0 isn't an option.Won't work on iPhone 6 unless I buy Pronto. Very misleading description of this app..Version: 2.6.4

Money GrabWill not work unless you purchase a pointless accessory. Will not even take you to the remote menu if you haven't bought it..Version: 2.5.0

What?Is this app a joke? Doesn't even work for me, can't connect to anything.Version: 2.6.4

Shady company killed use of paying customersWhat kind of shady company sells hardware directly to make use of this app, then out of the blue goes and removes the very function of that app (remote control) to sell a different product? That is some shady practice..Version: 3.0.0

Broke the remote functionI was very happy using this product, but this recent update to 3.0 broke the remote function. I can no longer drop down the room on the top row to select. Did the developers test the product thoroughly before releasing it? In their haste to introduce a new feature they broke the more important remote feature that is why many people use this product. Please fix quickly. Anyone listening?.Version: 3.0.0

Junk.I had this on my Galaxy S6 and it worked pretty much flawlessly, but now I tried using it on my iPhone and i couldn't even finish setting it up because it asks for hardware that I never needed before. Totally useless..Version: 2.7.3

Help!!Region loading taking WAY to long, I’ve been waiting for half an hour now, and it’s still loading😩😤.Version: 2.6.8

Useless AppJust doesn’t work. Don’t waste your time downloading..Version: 2.7.5

Peel prono is now a fancy paperweightI purchased the peel pronto to use with my iPhone because I have several remotes and wanted to simplify my remote life but now it is a fancy paperweight please fix I loved using my iPhone as a remote it worked great when I would go to a sports bar.Version: 3.0.1

The appI’m sorry but this app just doesn’t work, I can’t find a single one that does! Very disappointed in this.....Version: 2.7.5

Where the hell is the remote?I’m sorry but what is the point of this app and device if I can’t use it as it’s marketed? I want my money back. I’m returning the device and deleting the app..Version: 3.0.1

IR Does Not Still WorkEven though the description states IR Peels will still work, mine disappeared instantly and cannot be readded. Peel has been an unreal fantastic IR blaster for years, I'll be gutted if this is the end of that.Version: 3.0.0

ShowdownTHIS PROGRAM NO WORKING!!! -_-.Version: 2.6.8

Ipad useTried it with my IPad with my TV and Set Box Changer. Will not give me the option to choose my type TV which is a Toshiba and cannot link the remote option without the purchase of a Pronto ?? Asking me to turn on My Bluetooth every time I try it and it is on on my Ipad.?..Version: 2.2.0

Bring Back Remote Support!One star until then. Are you trying to trick us into using a service most of us clearly don’t want?.Version: 3.0.1

Not For iPhoneRegrets to mention that as IPhone doesn’t have IR this app works for smart TVs only. Works perfectly on a Samsung device or similar..Version: 2.7.5

Doesn't workRubbish, wasting of time to try to setup that useless app.Version: 2.6.8

Crap!Can’t use it with my iPhone AT ALL!! I’m not purchasing pronto to make it work!!.Version: 2.6.8

WorksThe on/off feature works but can't change the channel.Version: 2.6.4

This is basDoesnt work on iphone !!!!.Version: 2.6.1

Last update was awfulThe last update removed the ability to add my pronto ir blaster. This app is useless with out that feature. I don’t need a TV guide app... I need a remote from my iPhone. Support hasn’t responded after 2 tickets!.Version: 3.0.1

Stupid app for iPhoneHate it. Won't let me set it up. Seems that the app only works with androids!! Waste of time downloading it, says it's loading the zones for my country ... but nothing happens. Then it try's to get me to buy some weird thing only available in America called pronto. Wth!! Don't bother with this for iPhone. Waste of damn time.Version: 2.6.8

Worst ever!!!!I have the dumb guide but not the remote? It was just on my phone. I go out the page and go back and it’s gone!! Why couldn’t the app stay the way it was? Hate this app now!! I’m so mad!!.Version: 3.0.1

GarbageCompletely useless.Version: 2.6.8

Remote turned into a TV guideThe most recent upgrade removed all remote functions and replaced them with a TV guide. Now I have three paperweights instead of three universal remotes..Version: 3.0.0

Bad bad bad bad bad!!!Like everyone else said, this is terrible, how come it works on Samsung galaxy but not on iPhone, I don't want to use my moms phone, I want to use my own phone. Please fix.Version: 2.6.8

Horrible don’t download!My peel remote is now useless. Why do I need a TV guide??? I would give 0 stars if I could. Based on other reviewers I’m not even going to go through the trouble to contact them. Please don’t download this useless app. Had I know the update would do this I wouldn’t have updated it :( BTW I NEVER write reviews so you can imagine how upset this made me..Version: 3.0.1

Doesn’t workStuck on “Loading regions...”.Version: 3.0.1

😒Why would you guys make us buy your garbage, false advertise it was working on Apple Watch, took way longer than announced to make it work, and now the app is not compatible with the smart control? Are you guys a scam or what?.Version: 3.0.1

Broken 3.0Previous version had the remote but not the guide. The 3.0 update restored the guide but broke the remote which is the primary function I depend on with the Pronto IR blaster I bought for it. I’d give it one star but I still expect them to fix it by the next .0.1 update. If it’s not forthcoming in the next couple weeks, I’ll probably remove that extra star. If they do restore it, I’ll probably add a couple. Fix this quick, Peel. I’d like my remote back. Update: the new patch did absolutely nothing to restore the remote function. Removing a star per my original review..Version: 3.0.1

Ozboy75Doesn’t work on iPhone.Version: 2.6.8

Doesn’t work with iPhoneHave used this app before but now having an iPhone of course it’s available to download but doesn’t tell you it won’t work with iPhone which I find abit annoying & not right that’s in its own way false advertisement 👎🏻.Version: 2.7.5

Not goodIt works on the androids phone but iPhone8 I need my device set up on wifi but my devices are not wifi so garbage.Version: 2.7.5

Broke remote functionCannot use pronto anymore because of recent update. Worthless app, and $50 pronto box if it’s not working. No customer service whatsoever, scam..Version: 3.0.1

Doesn't even workNot connecting from iPhone at all.Version: 2.6.8

TrashI didn't need pronto before, so I know I don't actually need it now. Just find your remote or use the buttons on the TV, pronto is a waste of money gimmick..Version: 2.6.8

EhhhIt worked really great on my old Samsung S6 but now on my iPhone 6S it’s really being a pain.Version: 2.7.5

Does not work on iPhone 7I use to have a Samsung 6 with this app and it worked perfectly. Tried using this app in my iPhone 7 and it keeps coming up with a message saying "unable to connect to our server" on the start up page when selecting your region. Very disappointing!.Version: 2.6.8

Cannot turn on or off tv or projectorThe second or third tutorial it say you can turn on tv to test it out in 2014. Now u cannot do it anymore I think.Version: 2.6.7

RubbishThis app is such a rip off it doesn't work on the iPads, it keeps going to the home screen when I press start. If there were a -99999999999 star rating choice I would have picked that..Version: 2.7.3

Glad I waited.So glad I held off updating this app. Since it had been so long since there was an update, I wasn’t sure if it would screw it up and apparently it did. I thought Peel had abandoned this device altogether but fortunately it continued to work. When it works, it’s fantastic! Perhaps there’s hope it will be fixed..Version: 3.0.0

Worst updates everWe can go online and view the local TV guide. I get adding it, but to add it and remove the main feature (universal remote) that it was downloaded for is ridiculous... whoever thought of this clearly never actually used the app.Version: 3.0.1

PeelThe Peel remote does not work.Version: 2.6.8

Doesn't work on Apple.....What a waste of time - surely the developers understand that there are one or two Apple users out there? Recommend that Apple users leave well alone!.Version: 2.6.8

RemoteIt never connected, useless.Version: 2.5.3

BadWaste don't download.Version: 2.6.8

Pronto Remote Does Work But....For me, the pronto remote does show up as a little yellow tab. However, for it to work I need to force quit the application. After I re-open up the application, the Pronto remote seems to work OK. Like others, I really do not have a use for a TV Guide. It just means another screen you have to click through to get to the remote..Version: 3.0.1

Do Not DownloadDownloading this app essentially bricked the two IR blasters I was using to control my home theater. There is no remote attached to the app. Hence no ability to access them. It’s beyond worthless. Like others here, the only reason I left one star, is because zero is not an option..Version: 3.0.0

Update killed itI enjoyed the older version, now with the update there is not even a remote!! The whole purpose of me buying the peel remote was to use it for a remote. Now, there’s no remote..... now I can’t use my peel IR blaster..Version: 3.0.0

No longer has universal remote featuresWhy does this app exist? You can control anything with it..Version: 3.0.0

Doesnt work on my iphoneCannot get past initial setup to choose reason very frustrating and would like to know why??.Version: 2.6.8

Worked great, now brokenI have 2 Pronto IR blasters that worked great with this app, but this approved update broke that after I tried to switch between the 2 devices. The “settings” are stuck on “support” and there is no way to get off that screen back to where settings changes can actually be made. Is there any hope this approved will ever be updated and fixed?.Version: 3.0.1

Stopped working with Pronto and Peel RemoteGood Morning, Since early 2019 my peel remote and pronto have ceased working correctly. I’m no longer able to have any results when using peel remote app (with pronto) in IOS App. Please advise. Thank you..Version: 3.0.1

I can’t believe they’d abandon their customer baseI’ve had the Pronto IR blaster for years. But silly me for forgetting to disable automatic app updates. My app updated and now it rendered the IR blaster USELESS! I have a freaking brick. This is extremely unprofessional that they did not at least notify their customers that they’d be nixing the IR blaster and won’t do support for the remote anymore. That would have made the bandaid removal feel a little better. But they “announce” it in the most sneakiest way: changing the app completely and leave customer wondering what happened, with no response from customer service. Stay away from them, not even this TV guide app is worthy of a download. This company is completely despicable..Version: 3.0.1

DO NOT BuyFree really 10 bucks just to get started. Then what happens when that doesn’t work funny the app On my Samsung if free just another apple ripoff.Version: 2.7.3

Not workingIt wont work for iPhone. Plz fix.Version: 2.6.8

No more remote controlThe only reason I used this app was because I had the pronto IR Blaster and could control multiple IR devices in a room with my phone. Since the last update I have not been able to use the remote IR Blaster from my iphone. I think it is horrible how the company sells a product and then discontinues the software for it making it useless. I wish I could rate less than one star.Version: 3.0.1

What a ripoffBought the Peel IR Blaster remote and it is SUPPOSED TO work with this app. Well guess what, there appears to be no way to work the remote at all. Not with this app, not with another app, it is a paperweight at this point. If they don’t fix this I seriously hope Peel goes out of business..Version: 3.0.1

No longer a remoteLatest update completely removed all functionality for the Bluetooth-controller Peel remote..Version: 3.0.1

CrashesUseless, crashes as soon as it's opened.Version: 2.5.3

2nd the motion: update killed itApp no longer functions. I cannot change rooms/locations, makes the app unusable..Version: 3.0.0

What the...Will not work on IPhone 6.. But works on Samsung devices. Get your game together and make it compatible with IPhones!!!.Version: 2.6.1

Please I need the previous versionBy mistake I deleted the previous version of the app and I lost the remote feature from the app, please can you send me a link where I could download it. Please..Version: 3.0.1

Was fine before the update! Now the remote control has disappeared 😡Loved the app before the update. Now it’s useless. Please fix it..Version: 3.0.0


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