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The Detroit News App Complaints & User Negative Comments 2024
The Detroit News app received 18 complaints, negative comments and reviews by users. Have you ever had a bad experience using The Detroit News? Can you share your negative thoughts about the detroit news?
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The Detroit News for Negative User Reviews
✓ Can’t read commentsDownloaded the app and I have a paid subscription, however cannot read the comments associated with the articles. Not sure how content is selected for the main screen, but there is a significant amount of old and repeat content..Version: 6.10.0
✓ Bought a subscription…can’t log inI bought a subscription and can successfully log in on the website, but I cannot get this app to work. This app requires dropping some privacy setting that I can’t figure out. It complains about JavaScript, but I’ve tried enabling JavaScript and changing my default browser to no avail. The paper has great reporting, but that is useless if you can’t log in to get your newspaper..Version: 6.12.5
✓ Not goodI hate the app. It does not pull up the latest paper at all and you cannot find stories that are in the print version. Couldn’t even pull up articles by famous columnists. Could not locate the Sunday paper (maybe because I have the Detroit news) and they seem to have dropped anything at all about the Detroit news and their subscribers but I pay for the Sunday paper. This is a terrible app and not user friendly at all..Version: 6.12.5
✓ Loses its placeIt’s unfortunate that if I am reading an article and receive a text, the article closes when I return to the app and takes me to the top of the headlines page. Many news sites save your place in the article you are reading if you need to answer a call or text. I use iPhone..Version: 6.8.1
✓ Problem appI have a digital subscription which I have no problem accessing from my laptop but continuing problems accessing through my iPhone app. It frequently stops me from reading subscription stories even though my account is up-to-date. I keep getting a “buy a subscription” message that doesn’t allow me to confirm my existing subscription. Frustrating..Version: 6.5.8
✓ Love the news, hate the app.The app is glitchy. I pay for the premium service and the app doesn't work right. I try to scroll down and it constantly takes me to the top sorry as ads load. I can never make it down the page. I'd thought the paid version gets rid of the numerous ads? Will be dropping the paid service shortly unless the app is fixed..Version: 7.0.4
✓ It’s an decent appI love the app itself as it brings me news alerts for Detroit. The only thing that I do not like is the fact that I will have to subscribe to a monthly subscription just to be able to read some news articles..Version: 7.1.1
✓ Excellent app with one overriding flawNO OTHER NEWS APP HAS THIS FLAW which I have reported several times with no response Excellent content and easy to use but one flaw found only in one other news app (Detroit Free Press app) makes using this app frustrating to the point of avoiding it. 1)If I am reading a article 2)Want to get additional information on a place, name, event, statistic, etc. 3) Goto another source anywhere else on the internet such as Wikipedia, Google maps, etc. 4) I am returned to the “Top Stories” page instead of the article I was reading I normal use an iPad Pro running the most iPadOS 15.1 but this flaw has been present for at least 3 months through several system upgrades.Version: 6.12.5
✓ Erratic scrolling, barely legible textI have tried really hard to not complain because I believe strongly in supporting local journalism. But the Detroit News makes it really really hard to not complain. Their app can’t scroll smoothly, and I am constantly being jumped back to the top or rows below because (best guess) the in-app ads don’t render correctly. I keep getting pop-ups to subscribe even though I’m a logged-in paid subscriber. And the dark mode renders links as red text against a brown background, making them all but unreadable..Version: 7.0.4
✓ Just A Mini FreepI once had both the Free Press and Detroit News apps. I dropped the Freep app years ago because it just became unreadable for anyone other than an extreme left winger. Now the Detroit News is heading that way. I just want to read news. News, not opinion. I like reading opinions in editorials but not pawned off as news. If you’re a liberal, this is the spoon feeding you desire. If you are a moderate or heaven forbid, a conservative....you’ll be sadly disappointed. Manna for lemmings..Version: 6.5.9
✓ Deception used in their subscription advertising.Couple years ago I took them up on a promotional price for I think 6 months. After canceling for many months they sent me another invitation for special pricing - then proceeded to charge me full price. The content is generally pretty good. Just remain sour on the money lost on the continued monthly charges for many months..Version: 6.12.5
✓ Glitchy, freezes computer, doesn’t keep signed in,I have been a long time scribes to the free press. It works great. I decided to subscribe to the news also. It has never properly worked in months. I can’t get any support from these people ever. I have made it a mission the last few days to get this properly configured but I can’t. I have a computer degree and operate many similar apps without issue. This app and its support are the worst I have ever encountered. Kevin.Version: 6.10.0
✓ Soo Sad …Are used to love reading your paper karma but now that you need a subscription for most everything, I’m pretty much turned off to the newspaper. It’s much easier to go to another website and read all you want for free without being interrupted and trying to pick and choose between the subscription rate. It’s a shame because I think you’re losing so much in customer satisfaction and an advertising due to asking for the money I still read your paper from time to time but it’s dropped off 95%. It’s just not worth the time and effort to filter through to what you can read easily on 100 other websites. Thanks for all the years you’ve given me and I’ve been joyed your paper Jesse Perez.Version: 6.5.9
✓ Detroit News - great info, lame videosI enjoy much of what the Detroit News has to offer. Breaking news, local issues, MSU sports and auto news. One thing that is becoming to the level of annoying is the attempted use of video. DN your a news paper - you do that well. While you are likely trying to make your app and site more ‘engaging’ with video -much of it seems to be nothing more than iPhone videos of press Confrence or attempted ‘sports shows’. When I’m checking in I just want the news, read what interests me and then I move on..Version: 5.3.1
✓ Like the news, dislike the new super obnoxious adsThe new video ads that pop open 3 or more times while reading one article are ridiculous. I’m fine with ads, I get wanting to push subscriptions, but interrupting reading a single article with the same full screen ad multiple times is just obnoxious..Version: 5.4.1
✓ Go to check text and the app resets to topI have a habit of pouncing back and forth between apps a lot. And I haven’t noticed a problem with this until today so maybe it’s a new update glitch. When I go to another app mid story and go back to finish reading the app resets back to the top of the list of stories and I have to scroll all the way down to finish reading a story I left open when I switched to say read an incoming text..Version: 6.8.1
✓ Tigers & WingsI check this each day. Tigers coverage is good but the Wings coverage needs a reporter who digs deeper and can be more connected to the sport's media..Version: 5.0.2
✓ Poor screen stabilityThe app does not have a steady scroll. While scrolling down since the latest changes the app will just reset to the header again. If you try to slow your scroll it makes no difference. The screen is jerky and too sensitive. Phone is brand new, so don’t blame that. No other news or information service exhibits the poor screen stability The app is just plain full of glitches. The newest is the update that happened each time you open the app now never ends. The working circle just keeps on spinning. Deleting the app, I’m tired of you soliciting me to subscribe when you can’t keep the app running. Why would I pay for that. I already pay the government to not work, I don’t need another charity case. You work that you can’t sell newspapers anymore, you can’t even report the news without having to go to printing. Your reporters have horrible grammar and engage in solicitous click bait to sell their poor stories. I’m disappointed Detroit News. I WAS a fan but now I’m done with you..Version: 7.3.1
🙂 The Detroit News Positive Reviews
The Detroit News works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact The Detroit News.
⛔ The Detroit News Problems
