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Atom - Movie Tickets & Times App User Positive Comments 2024
Atom - Movie Tickets & Times app received 44 positive comments and reviews by users. Can you share your positive thoughts about atom - movie tickets & times?
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Atom - Movie Tickets & Times for Positive User Reviews
✓ Horrible AppI used this app a few times in the past and my transactions were successful. Tried purchasing a movie ticket this weekend and I kept getting a pop up screen telling me couldn’t process payment try another card which I did. Funny thing is I encountered this problem a few years back and called Atom they claimed the account was reset and I wouldn’t encounter the issue anymore... lies! Called them again this weekend and I’m still waiting for a resolution. If you happen to have more than one credit card on the account it gets tagged as fraud which is ridiculous. Because the name on the account and cards are the same, at least thats what I was told by the customer service representative..Version: 3.7.1
✓ Update reviewI ordered tickets and a poster for acengers endgame and took avout 5 weeks to arrive, customer service didnt know where my poster was adter shipped or know when it would arrive, after being frustrated about the length of time since it was suppose to be a gift for my nephew, i refused to use this service again. Now After speaking to someone from the developers team two months ago, i was explained and satisfied how that person helped me after my issue. I planned not to use atom again but i am. I was given tickets to see any movie and my nephew choose lion king. Honestly great full with the service the lady gave me and so is my nephew. We will be happy customers using Atom..Version: 3.7.6
✓ Horrible Customer ServiceI placed an order for 3 tickets for the movie Memory. I am an AMC Stubs member and had 50% off of my tickets, and I saw it on the order review, but when I finalized my order I noticed I got charged full price. So I canceled the order and redid it making sure the 50% off applied correctly this time. They refunded my order, excluding the service fees, when issue wasn't even my fault. I have been emailing multiple emails over the span of 2 weeks, with no response. You would think considering this was not my mistake, that Atom would care for their customers and at least include a one time courtesy service fee refund, or at least something to make sure they can keep a customer..Version: 3.17.2
✓ Easy to useApple Pay works. Love picking seats. Adding the tickets to my digital Wallet. And most important skipping the lines with VIP concession ordering..Version: 3.16.7
✓ Worst experienceSo I have tried this app twice and it always disappoints me!!! I specifically booked a certain day because I knew I would be off work the app chose another day for me to see my movie!!! When I realized what happened the app was asking me for the review of a movie I didn’t get to see. Call customer service to explain only thing he says is I understand so I asked for a supervisor and he never returned back to the call!! Customer service is horrible and this app has more fees than fandango. I learned about this app thru T-Mobile Tuesday’s and was trying something different!!!.Version: 3.2.2
✓ Great with One CaveatI love the app, but I really wish there were a way to view which screen/auditorium corresponds to each showtime before purchasing tickets. At some theaters, not all auditoriums are created equal, so if a particular film is showing on multiple screens, it would be nice to be able to see this information when making a decision of which showing to go to. This is information which Atom clearly has, as (again) it is shown, after purchasing. Just this one little enhancement would make me feel like the convenience fees charged by Atom are fully justified!.Version: 3.6.1
✓ Great app, very convenient and easy to use!It’s easy to use and good for a quick buy when wanting to go see a movie. Whenever I had a bad day at work and just wanna go home and have a nice date with my sweetheart, it’s perfect to look through and choose what movie, where and what time at the drop of a hat. Some places you can go ahead and order your food, I haven’t done that yet! I’m sure it’s just as easy. Anyways, great app, easy to use and very convenient.Version: 3.5.4
✓ RevolutionaryPerfect way to keep up with this new age of watching movies. New Interface is super user friendly. Out of all my purchases through Atom I’ve never had not one complaint nor had to contact customer service about a ticket or money issue. It is SO freaking easy to buy and to CANCEL. You do not know how many times I will buy tickets ahead of time and the group I am with will decide to do something else instead... cancelling with ease. No need to talk to a machine, a human, nothing.. cancel with one button!! Amazing!! Thank you so much Atom. Please look into a monthly subscription service.... where we can go watch any movie as much as we want as long as we’re subscribed!!.Version: 3.1
✓ Great AppATOM Tickets are a great way to make going to the movies simple and easy. A few easy steps, user friendly interface and fast too. I use this app every time I want tickets to the movies in any state I’m in. They constantly have good deals and when I get to the theater. It’s a quick scan of my smart phone and I can get to the movie on time even if I’m running a bit late. But don’t just take my word for it I’m sure there are many others who feel the same way ! Do your research and enjoy.. don’t forget to silence your cell phones 😁.Version: 3.1.3
✓ Thank You!I have never been more caught up with movies thanks to Atom. The app is so easy to use that it’s the only way I buy movie tickets now. I even have a watchlist so I can actually remember what I want to see and when it’s coming out. On top of all that Atom drops the occasional promotion i.e. buy one get one tickets on a certain film. Thank you Atom for having an awesome app/service and getting me out of the house a little more than I normally have! If you are a movie lover or just want to see more movies I would recommend getting Atom and taking advantage of all they have to offer..Version: 3.2.2
✓ User InterfaceWow!! I really liked the UI , it’s fantastic. Hats off to the team who developed this application. inviting your friends option is the best part it allows your friends to pick a seat next to you , INNOVATIVE! I would rate 100% as an end user😇.Version: 4.0.0
✓ Great appI use this app every week never had a problem.Version: 3.17.2
✓ Awesome Overall ExperienceI love this app. The fact that you can reserve your seats at your fingertips is awesome. But the best thing is when the agent scans your ticket at the entrance, the concession stand workers is alerted (somehow) and starts prepping your online order as you’re walking to the concession stand. You stand in a separate, special line from the general public line which is way quicker. That is so cool. But you can also cancel your tickets too as long as you cancel 30 minutes before the movie start time. Talk about absolute convenience at its best. Awesomeness!!!.Version: 3.4.5
✓ Amazing app for a movie loverI’ve been using this app for years now and really makes it easy to buy a ticket, choosing your seat and even what you’d like for snacks. Would highly recommend ATOM if you’re a frequent movie theatre goer..Version: 3.16.9
✓ Must haveOnly downside is not all theaters are on here. Otherwise it’s very convenient, easy to navigate, and an app movie people need to have.Version: 3.16.5
✓ Verry efficientI like how it has so many offers through the app and especially when you use T-mobil Tuesdays specials. At first it is difficult to understand the works of the app but then wen you find you can do so many things its amazing. I love how you can invite friends and instead of going to each separate movie theater website you can just go to one app pick your( and your friends )seat and decide as a group how it will all be paid honestly i have bought so many tickets since i got this app. Not only that but there is often a separate and shorter line (in many theaters i have gone) to scan your tickets when you buy through atom..Version: 3.4.5
✓ Easy to use!Amazing fast and easy! Love yo simply scan on arrival, scan our pre ordered food and go!.Version: 3.16.7
✓ Great for any cinephile.I just it this app over the weekend after winning free movie tickets on the radio, and I've had no issues with it thus far! I cancelled two movie tickets today after my plans changed, and I had no issue rescheduling in the app and getting another set of free tickets! Only quirk is that Cinemark theaters (which I happen to be the closest to) aren't set up with the Atom ticket app, which means I have to go out of my way to look for a AMC. When almost every theater is compatible with this app, THEN it will get a full five stars. However, it's still a good app, perfect for anyone that likes to plan ahead of time and order tickets for movies are coming out soon..Version: 3.0.15
✓ Questions??1) Trying to figure out a few things and one is why are there some theatres that the time of this movie, is either lit up which this light sky blue going around each time of this movie and 2-3 theatres have the times all lighted up around each time and 2-3 theatres are not lit up? Does it mean they don’t support the ATOM?? You filled some of my questions. I need this info today please? I have it right there but can’t finish until you tell me? I hope I can still finish this because my friends will freak out once I can finish this. 2) I know it said something about getting your friend(s) tickets so we can sit together. Is it saying they can get their ticket for the same price or just for sitting by each other? If yes then how do I add them on? What if I am paying by cash and her (them) want to pay with a bank card? 3) I take it that once I started to finish this then I will see the finish bottom? I also want to find out if all tickets are $4 like in the 3D theatres that are a little more if they are $4 as well?? If you could answer all the questions please? I am just asking that because anytime I ask more than just 2-3 questions they don’t answer all the questions. Thanks Amy.Version: 3.5.1
✓ Better than FandangoFandango does offer “free” movie posters and such when you buy a ticket for certain movies, something that Atom has yet to offer, but you have to pay S&H for those “free” stuff. Atom is better. A few cents cheaper than Fandango (Fandango charges a $2 service fee while Atom charges maybe $1.35 or something) and it gives you the option to also add foods and drinks to your order so you can skip the long lines and go to a special line for Atom customers at the theater and quickly pick up your stuff there. Definitely have to download the app and use it during those times. I used to use Fandango as my primary app for movie ticket purchasing but Atom has just replaced Fandango as #1 in my opinion. Thanks!.Version: 3.0.14
✓ Need more options on snacks.Not able to upsize drinks in combo’s on app..Version: 3.16.9
✓ Excellent customer service!At first I was going to write a bad review for this app. When I bought BTS cinema tickets the order didn’t process, I thought it would take a while to process so I waited until the week of the show but still it didn’t process so I contacted customer service to fix the issue. I expressed to them that the BTS movie is limited and the last day was that day and I didn’t want a refund I wanted my seats to work. They responded well and took care of my issue and I was able to buy my original tickets back can’t be happier!.Version: 3.20.0
✓ I absolutely love this appI first heard of the app through T-mobile Tuesday when they gave us free tickets to see a movie. I absolutely love this app. It’s really convenient and gives you multiple ways to earn free tickets. It’s fast. Every time I go to the theater and go to my app it right away pulls up my ticket before I go searching through it and I love it when I find promos to use to save more money on new movies or even get free stuff. As a regular movie goer this app is perfect and I can count on the app to get me through without major lines and I can enjoy my movie with less hassles along the way. Truly would recommend this app to everyone and the benefits are great. I also love the fact that I can still earn my points from rewards programs I am a part of in the process. Thank you Atom and keep up the great work!!! ❤️.Version: 3.1
✓ Two thumbs up!!!👍👍Excellent, it saves so much time bypassing the concession lines , paying for it from my couch, extra bonus!!!!.Version: 3.20.1
✓ In love with it already!Atom makes it so easy to find a theater, but tickets, and even pay for food and drinks and snacks in advance. This app is very user-friendly, that is understandable to all ages. If you want to look at what’s out there, they’ll have it, and you can even buy tickets on the app itself. By ordering seats in advance, you can ensure you will get a good seat in the theaters. Although they have a pricey convenience fee, you can often minimize that by using the T-mobile Tuesday’s app (if you’re a T-mobile user) and there are deals on $5 off and they wipe out the $1.50 convenience fee that is set on each ticket. I’m so in love with this app already, I got tickets from AMC for $7.74 a ticket without any hassle! Before they would sell “gold” tickets that are $8 each but to be honest, these are just a bit better. You also get to look at upcoming movies and pay for concession meals in advance and that’s a huge advantage of using this app. It’s living up to its hype!.Version: 3.4.5
✓ A great app for moviesI’ve been using ATOM since the beginning. I got a free movie just to try it. It is very helpful as it lists all the theatres and movies in your area, not just ones that support ATOM. Here in Canada, Landmark Theatres uses ATOM Cineplex does not. Some of the perks of the app is that you can pre purchase your tickets, pick your seats and in many theatres, pre order your food and drinks all at once. You also have your own ATOM VIP line up to pick up your food and drink order. The app keeps track of the movies you have seen and can also keep track of up coming movies that you want to see. For me, the best feature of the ATOM app is that you can cancel your order at anytime right up to a few minutes before it starts. That is helpful if you change your mind about going to the movie. You can also edit your food order as well, these features are not available with the Cineplex app, Once you purchase your tickets, you can’t change them. With ATOM you can save your payment method, you can use credit and it accepts PayPal. This is a great convenience, not having to enter your payment method manually every time. It also allows you to leave a reviews of the movies you have seen, information on upcoming new releases and you can pre purchase tickets for certain movies not yet released. What more could you ask for?!.Version: 3.16.6
✓ Checking in issueI really enjoy the Atom App. I’ve made it a point to go to theaters that use the app. It is nice to be able to use different payment methods and assign tickets to people in your contacts. The one big issue is checking in at the theater. Whoever arrives first at the theater and scans the barcode checks in both people. If someone in your party arrives after you and scans their barcode it will read “invalid”. If you have to be together at the same time, then it shouldn’t give you the option to send tickets to friends. It gives the impression that each person is getting their own ticket/barcode..Version: 3.19.3
✓ Easy peazyOnce you get set up, makes life sooo easy and you know what to expect!.Version: 3.14.1
✓ Great serviceJust interacted with Staff May she was polite met with my inquiry promptly and gave me full details about the refund Thanks atom keep up the good work.Version: 3.7.1
✓ Great app with ATOMICALLY splendid customer service!Love this movie app for buying tickets! Recently their servers were down and I wrote them about the issue and hoping for a free ticket when servers came back up (a promotion they were doing) and they wrote me back via twitter quite promptly and told them they were working on it to get it back up as quick as possible, not to mention they kept their customers informed of the technical issue via Twitter, when they replied back to me, they even made light and friendly convo directly in reply to what I wrote them! I love more than anything else when a business is more than just a frigid entity but actually appeals to its customers with friendliness and a commitment to concern about their product and the customer’s satisfaction! Thumbs up! 👍🏻😃.Version: 3.1.3
✓ My Go-To for Effortless Movie Nights 🍿🎟️Just wanted to share my thoughts on the Atom movie tickets app – it's a game-changer! Honestly, it's super convenient for buying movie tickets; I wouldn't even think of using anything else. Plus, I love that I can use Apple Pay to check out quickly and easily. The app also lets me select which contacts to send tickets to, which is super handy when planning movie nights with friends. The UI is sleek and user-friendly – big thumbs up there! The only thing I wish they'd add is a representation of screen size or photos of the theater's interior, so I can make more informed decisions on which row to pick. But hey, that's just a small nitpick. Overall, I'm sticking with Atom because it's just THAT good. Give it a try if you haven't already!.Version: 3.20.1
✓ Easy to useApp is very easy to use and makes the movie going experience much more enjoyable by skipping the lines. Highly recommend..Version: 3.16.6
✓ Great app, annoying privacy requestsGreat app. Makes ordering tickets super easy, and allows for pre ordering concessions if the theatre supports it. And supports loyalty cards from a number of theatre chains. Loses one star though as every single time I try to order tickets, the first step in the process after selecting the movie location and time is to “invite friends”, and it asks for access to your contacts. If you decline, it will ask again every single time you place another order. In my case, I was checking seating availability at a number of different theaters and showtimes, as it was a new movie and selling out quick. So I checked at least 15 different location/time combinations, and it asked me 15 times to allow access to my contact. I already said no once. Stop asking me every time time! Remember my choice!.Version: 3.1
✓ Love this app!Absolutely love the ATOM app. It’s easy and convenient and worry free cancellations. You can have your money go back on your card if you cancel or keep it as ATOM cash for the next one you see a move. Amazing app!.Version: 3.16.0
✓ New userSo I just got the app and I’m not sure how or if I can het food when I’ve already purchase my tickets. I’m watching Endgame tomorrow so an early response would be appreciated..Version: 3.7.0
✓ GoodJust booked my first movie with this app and it’s so great! If it actually goes smoothly when I get to the theatre, these stars will remain.Version: 3.16.7
✓ Order and pay for tickets in under a minuteThis app is perfect and I have to say that the ease of picking seats and paying has brought me back to going to theatres. Ui sometimes changes with version updates and some are better than others but they don’t seem to screw it up..Version: 3.6.1
✓ So awesome!Atom App is extremely user friendly and ensures we have a great experience long before movie night. Very customizable and super convenient..Version: 3.0.15
✓ GreatSimple and easy.Version: 3.17.0
✓ Exceptional serviceLet me preface by saying I rarely, if ever, write reviews. But Atom and the app are the exception. From start to finish, this service makes ticket purchase and management painless and incredibly convenient. Their support is equal for regularly scheduled showings and special events (such as Fathom events). What won me over, aside from a well designed and reliable app, is their customer service. Very simply, we bought tickets to a special event months ago and literally at the last minute couldn’t attend. Go to the app, pull up the ticket and click cancel. We had a refund in our account within minutes. Great customer service will always win customer loyalty. Five stars, Atom..Version: 3.5.4
✓ Customer serviceUPDATE: After the initial issues getting customer support with a bad ticket order, Brandon reached out to me the next day and promptly resolved my issue. OLD REVIEW: Purchased tickets for Mission Impossible, nowhere on the movie description did it say there were Chinese subtitles, and yet there they were. Walked out of the movie and asked for a refund from Atom but they said it’s the theater’s responsibility, not theirs and refused to compensate us in any way. Disappointed in the way they handled this, will be staying away from Atom in the future..Version: 3.1.3
✓ Need a Rewards ProgramAfter recently bolting from Moviepass I used Atom to book my ticket to see Endgame. The app itself is great, very easy to use and my theater has a special line just for Atom food pickup which is nice. I took off a star because going forward I will probably use Fandango only because of their rewards program for booking tickets. The cost is about the same so having a Rewards program makes Fandango the better choice. I know Atom had a Rewards program last year and they need to bring it back permanently if they hope to compete with Fandango..Version: 3.7.1
✓ Wish they’d bring back RewardsWhen I first joined Atom, I loved that they had a Rewards Program where every 4 tickets earned a free one. The smooth transactions and use of my AMC Stubs was an added bonus. However, I am sad that they have not brought back some form of Rewards program. I have been ordering most of my tickets through Fandango as they do a “Buy 4, get $5”. I do appreciate when Atom does run specials such as the recent “Get $7 off when using Chase Pay” but having a dedicated rewards would bring me back..Version: 3.9.3
✓ Kept crashingCrashed on me multiple times while trying to buy tickets..Version: 3.17.3
😕 Atom - Movie Tickets & Times Negative Reviews
