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Cox Business - Surveillance App Complaints & User Negative Comments 2024
Cox Business - Surveillance app received 21 complaints, negative comments and reviews by users. Have you ever had a bad experience using Cox Business - Surveillance? Can you share your negative thoughts about cox business - surveillance?
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Cox Business - Surveillance for Negative User Reviews
✓ Won’t workUpgraded to the I phone 12 now the app says unable to view.Version: 19.4.29834
✓ Live video viewHad to download this updated version, now I can’t watch in live mode it just spins. Cox you really need to fix this issue Fast. Business owners need this Live mode!!!.Version: 18.4.0
✓ Does not work with iPhone 12App is not compatible with IPhone 12..Version: 19.4.29834
✓ BettyannThe App work fine but on the iPhone 12 the app does not load the cameras live..Version: 19.4.29834
✓ Can’t view on iPhone 11 ProThe app opens fine to the camera windows but when I want to select a specific window to view full screen, it never allows the live view. And eventually tells me it’s offline...which it definitely isn’t. Considering how much I pay for the service, I’d like it to work..Version: 18.4.0
✓ Does not work on my iPhone 12 ProIt cannot download on my phone.Version: 19.4.29834
✓ Can’t view on iPhone 11This ap will not allow me to watch a live feed on my iPhone 11. It just pauses. It’s VERY frustrating and defeats the purpose of having cameras. PLEASE UPDATE AP..Version: 18.4.0
✓ Same boat..Can’t view on new iOS. Please fix!!!.Version: 18.4.0
✓ IPhone 12 Pro Max - No live feed / constant bufferingHey Dev Team, The app will load the available cameras and lets you open each view but buffers constantly. I also cannot roll back the footage for each of the cameras. Spoke to a Cox rep who said uninstall and reinstall the app, I know this works occasionally but was not a factor for us. App was working fine on a prior model : iPhone XR New iPhone 12’s were purchased and the app was loaded with the same consistent issues across each of the phones (No live feed, can’t view old footage, buffering, etc). Let a guy know when there’s a fix :) Thx, G.Version: 19.4.29834
✓ The worst appI have a lot of crime happening at my business and the cameras are always “offline” when I need them the most. I call cox all the time and they just say “we’ll try to uninstall the app” Completely useless. Just got off the phone with a man who put me on hold for a long time and then dropped me.Version: 19.4.29834
✓ Does not work on IPhone ProDoes not work on iPhone 11 pro. It opens up and the screen is frozen.Version: 18.4.0
✓ I phone 12How can an app not support the I phone 12?? When will this be resolved? You must stay current with technology or the app is worthless..Version: 19.4.29834
✓ CAMERA DOESN’T WORKThis app used to work perfectly now it just searches and then says unavailable tried deleting and re-downloading didn’t help on my iPad and iPhone WHEN WILL THIS ISSUE BE FIXED!!!!!!.Version: 19.4.29834
✓ Useless on iPadUp to date IOS and in app and cannot get a live feed. Of zero use to us as a company, and cox has not and will not address this. Looking into other companies as I write this. Utterly disappointed.Version: 18.4.0
✓ Can’t view liveI upgraded to the new XS Max with IOS 12 and I am now unable to view live. Please help and provide update..Version: 18.1.0
✓ No video downloadSince I got my iPhone 12, I can connect to our cameras but it just keeps buffering and no video download and no ability to trace back in time.Version: 19.4.29834
✓ No iPhone 12 supportNice to be stuck with a sub standard product!.Version: 19.4.29834
✓ Stop working with new IOSI am no longer able to monitor my business using this app. Cox has been a nightmare from the beginning. This app has always been a little useless, now it is completely useless. Live view doesn’t work at all. I get warnings on my phone that I am now unable to verify..Version: 18.4.0
✓ Fixed?I have an iPhone 12 Pro can’t load cameras why?.Version: 19.4.29834
✓ Not working gCan we get an update. iOS updated and now your not keeping up. I pay $700 a month in services. I’m about over Cox and ripping people off.Version: 19.4.29834
✓ App does not work with iPhone 12The app works fine on iPhone 10 and 11 but the video never loads on the iPhone 12. We’ve called Cox several times and they don’t have any information about when it will be fixed. It’s shocking that a company like Cox is unable to fix this or give an estimated date when this could be fixed..Version: 19.4.29834
🙂 Cox Business - Surveillance Positive Reviews
Cox Business - Surveillance works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or contact Cox Business - Surveillance.
⛔ Cox Business - Surveillance Problems