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Wag! Pet Caregiver App User Positive Comments 2024
Wag! Pet Caregiver app received 19 positive comments and reviews by users. Can you share your positive thoughts about wag! pet caregiver?
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Wag! Pet Caregiver for Positive User Reviews
✓ CatsLove it.Version: 2.42.0
✓ Suggested changeI have been doing Wag! Walks on and off for a few years now and I have no complaints or issues. I love all the pups I’ve walked and continue to find pups who’s mum/dad makes me a preferred walker. From time to time pet parents will put up an ASAP walk or drop in and it will say “Preferred Walker”, and I’ll be able to do that walk or drop in but not at that very second because I’m a ways away or I’m in the middle of another walk/drop in. I’ll request the service and message their parent and the message is usually something like this “Hi, I can come for (pups name) but it would be closer to 10, if that works for you.” I’ve never had one of my pet parents say no that doesn’t work, and sometimes they can’t edit the time request for the service from 8 to 10 for example. So I have to say I’m on my way then select other and put 60 minutes then edit my ETA multiple times if the time agreed on is more than 60 minutes from the current time because the system doesn’t allow you to enter a time like 120 minutes. So it’s not surprise that I’ve run across this several times which is why I make this suggestion. My suggestion is that as walkers we should either be able to enter a three digit number of minutes (i.e 120) or after the request is made and confirmed we can edit the time from whatever the parents put to what the agreed upon time is (i.e 8am to 10am)..Version: 2.26.0
✓ Serotonin boostI’ve only been using the Wag! app for about a month now and so far I love it. It’s easy to navigate and your profile is customizable based on your availability and capabilities as a caregiver. I like being able to communicate with pet parents via the messenger app and send photo along the journey of our walks so parents know what’s going on and when. I started this app because I was feeling depressed and my therapist said I should do things that make me happy. Being around animals is a huge serotonin boost! And I get to make money while I boost my mood, what more could I ask for. There are several different kinda of walks or caring a person can do and you get to set your own prices. Just be mindful, pet parents also set their limits too and that can prevent you from getting work..Version: 2.23.1
✓ So Lucky to Care for Pups With WagI’ve been a caregiver on Wag for a while now and I’m so lucky to work with the wonderful families in LA caring for the best pups in the world ^_^ The app can be glitchy at times but for what it’s worth the improvements I see and the willingness of the support team to help makes the difference. ❤️ Update 12/25: A pet parent informed me that the videos that I upload to my caregiving services timelines have no audio of what is happening in the actual video. This is definitely a huge miss. Often times the video is being sent to report real time status with the pups and the parent needs the audio to discern what to do. If the developers could please allow the videos sent in babysitting and boarding videos to maintain the original audio from the caregiver that would make a huge difference..Version: 2.25.0
✓ DisappointedI have been with wag for 3 years and I used to be able to get support anytime I had issues up until recently, I wasn’t paid for a service because the pet owner canceled a walk that I did because she pressed the wrong button and I never got paid for that service and today, I try to call emergency because there’s no other way to get support that apps help center can’t answer my question because I’m talking to a robot. Anyways, I can’t end a walk because, I forgot to end it last night before I got home. And I never do that and I can’t end a walk to begin a new walk, it’s frustrating when I have a problem that will not be fixed because I’m feeling neglected by wag support team. The emergency line just hung up on me without directing me to another call..Version: 2.53.1
✓ Good Side HustleI’ve been doing wag for about 8 months now and have made a fair amount of money off of it. I’ve only ever had issues with the app once and they got solved quickly. There’s a background check for caregivers before they can start services, and everything is self priced within a set range the app gives you. I do wish that there was an option in the app for pet owners to select that indicates that they will be going on the walk too (such as if they are disabled and can’t walk their dog without help). Other than that, the app has a good layout and helpful tips for caregivers when needed. One thing the app doesn’t really cover when you first sign up is the wag lockboxes. I had trouble the first time knowing what they were and how to open them, so maybe info on that could be an addition to the app in the future? Overall, I love this app and all the pet owners, and their pets on here are great :).Version: 2.46.0
✓ Please modify average area pricesHello since the economy has changed, the average prices in the area need to be changed. If I go out of that range I am going to lose pet parent demand it says. When you try to click on somebody’s link to hire them it just has a set rate of $15 and that’s not the rate but other places it says a different rate. The prices need to be raised because of the economy between 2 to 3 dollars per visit. That helpful. I’ve contacted customer service and they actually tried to raise the rent in my area and said she was unable to that’s not the rate but other places it says a different rate. The prices need to be raised because of the economy between 2 to 3 dollars per visit. That would be really great and helpful. I’ve contacted customer service and they actually tried to raise the rate in my area and said she was unable to. So I appreciated the help there. I’m not sure exactly what happens when you do go out of the range and what they mean by pet parent demand. If it means I will show up on the list of caregivers in the area I’ll raise it if it means I will not I won’t. That’s what I need to know when it says pet parent demand. Will I still show up on the caregiver list if I choose my own prices a little bit higher? Please answer that question when you can thank you.Version: 2.40.0
✓ Needs workThis app has never been intuitive or been good about thinking about the obvious things that walkers want/need. However, it has gotten much better than it was a few years ago. I would like to be able to set different mile radiuses for walking and boarding for my notifications. For example, I would like notifications of walks within 1 mile but boardings within 10 miles. Also, I consistently get notifications for bookings that are over the 10 mile radius I have set: seems obvious that this shouldn’t happen. There should be a way for NYC walkers to not see walks from NJ, thinking of it in terms of miles doesn’t work here. Just because it’s technically within 10 miles doesn’t mean I’m going to figure out how to talk public transit to a different state. Also when you book a boarding, your ability to see the start and end time goes away, so unless you preemptively screenshot everything you request you’re screwed. It should be mandatory for owners to list the age of their dog..Version: 2.3.0
✓ Definitely an app in progressThe app works well and is mostly well organized but there are still some bugs that haven’t been fixed. Sometimes messages sent in the app disappear and don’t get delivered. This is frustrating because Wag doesn’t share phone numbers of pet parents. If messages aren’t going through you just have to keep trying or delete and reinstall the app. This has been going on for at least half a year now. Additionally, Wag doesn’t ask pet parents to provide a secondary contact number. If there was a serious emergency, there’d be no way to talk to the owner. I do think customer support is getting better, however. I also like that the app has surge pricing for the holidays. And I do think Wag handles most other things well such as the calendar and the sitting interface. I wish that I could set my distance willing to travel according to the service. I won’t travel 10 miles for a 20 minute walk, but I would for an overnight sitting..Version: 2.27.1
✓ Being A Wag Walker!!I absolutely love Wag!!! I have been with Wag for over a year now!! Wag has been so rewarding for me!!! The instant connection with animals and the love and respect we have for each other is absolutely AMAZING!! It truly is awesome to meet a new pet and to become friends and to trust each other!! Being a animal lover it sooooo easy to do Wag!!! I know I am taking care of someone’s pride and Joy ( their precious baby) and to totally respecting their home and privacy!! I have so much FUN AND GET SO MUCH ENJOYMENT OUT OF WAGGING!!! I am so grateful to have Wag in my life!!! I have the opportunity to make a difference in an Pups life and help ease the pet parents mind that they are in great hands!! I am someone who cares loves and respects their needs!! THAT IS EXACTLY WHAT WAG IS ALL ABOUT!! I am so thankful to be a part of SOMETHING SPECIAL!!!!!! I AM PROUD TO BE A PART OF WAG!!!! Sincerely & Best Wishes Traci ( SUPER DOG WALKER).Version: 2.27.1
✓ Great customer service!I’ve been a Wag! walker and actively using the app for about a month. So far it has been a really great experience. Prior to a drop-in visit the app kept crashing every time I would try to view the booked visit, meaning I couldn’t see the address, pet parent notes, access information, etc. luckily I had saved the visit in my calendar and could still contact the owner through the in-app messaging without the app crashing so I was able to complete the visit. However, I wasn’t able to log it in the app. I called customer support on my way home and within 10 minutes my walk had been fixed from a no-show to completed and everything was back to normal. I highly recommend Wag! and their app..Version: 2.24.2
✓ One of the best things that I have ever signed up for!I was looking for extra income and came across this app. It’s so perfect for me because I love animals!!! Not only will you get paid to spend time with animals but you get to exercise too! Haha! Pay me to walk (exercise) with a cute pet? What a dream! So it’s the best of everything I need right now. The app is so easy to set up and use. Very user friendly. Once you’re all set up it’s so easy to book walks etc. You create your own schedule! Definitely a great source of extra income! It doesn’t even feel like “work” because I get to spend time with a cute pet and exercise at the same time. I highly recommend this app to anyone who is a pet lover and is looking for additional income. It’s a dream come true! Definitely 5 stars!!.Version: 2.25.0
✓ Easy money but some issuesThere are times where when you say you are there and about to start walking the dog. The app glitches and restarts saying you have not arrived yet. Makes the parent assume you are not there or running late: I would sometimes have to restart the app just to make it work again. And when you are done walking the dog you have to write a small report , and I have had moments where it wouldn’t let me type anything .. and I would know what to do in that situation so again I would have to restart the app and hope that it didn’t make me restart everything. Overall I love how easy money I can make and how you can choose your time and days and what dogs to walk or baby sit. There are glitches throughout but overall it is a good side job. You do get paid weekly and that is what matters..Version: 2.27.1
✓ My experience with Wag!I’m first and foremost a student, just wanted to make some extra cash. This is a great app to do just that! I think it really started to pick up around this holiday season, which I’m guessing it the “high” season for dog walking given lots of ppl go away or just need the extra hand with their dogs. I’m not sure if this could be a dependable full time gig, but I really have no complaints about it. I get to request the dog walks, which basically allows me to set my own schedule - choosing what days/times I want to work. The flexibility is the biggest pro! I’ve had a good experience with the app so far, and once I started it’s like I hit the ground running. Highly recommend this gig for someone with the time - who wants to work their own schedule, and looking to make quick extra cash. It’s worth the shot :).Version: 2.24.2
✓ Minor Technical difficultiesI would love it if in the app after you press the “I’ve arrived” icon if we could still see the customers address along with the access info, because the only way to see the address again is to refresh the page but then that will indicate to the customer that we have access which isn’t true. And also one time for I had attempted to indicate to the customer that I was On my way, the walked was scheduled for 12:00am and I was 30 mins away, but the app refused to allow to indicate to the customer anything, it kept saying that I was too early, it finally allowed me to let the customer know when the hour of 12 hit. So that also might be something that helps.Version: 2.22.0
✓ Updated review: it could be better.As a long time side hustler; I truly feel that Wag! is superior to services such as Rover.. primarily because they do insure and bond (at least the used to with 40%) Rover does not.. and they actually take a much larger cut. Personal experience; I’d rather stick with Wag! and have done so.. The downside many new walkers may not know is that it isn’t popular everywhere and more rural communities are less likely to be booming with walks. Which leads to my not overly enthusiastic feelings about the paying for better or more walks etc.. if you aren’t in an area where there are many walks; they will not magically increase. I think it’s important for new walkers to recognize the latter. It’s a good little side hustle and I’ve had plenty of regulars (who tipped well enough to make it worth it.) Happy walking 💕.Version: 2.60.1
✓ Great app!I overall love the app it has been super easy to use and a great way for people to get started since you can request services when people post them rather than the other way around and never get picked like other apps. Three things I wish the app included: 1. Owners could set a time frame for a walk rather than one specific time in case say you could do 12 but not 12:30. 2. I wish you could message an owner you’ve never walked for prior to requesting the service to ask any questions before committing 3. I wish the details about the service and the comments left by other caregivers was shown to you before you request the service because that could change my mind about whether or not I am comfortable with a difficult dog, home access issues, parking, etc.Version: 2.29.0
✓ Intuitive & easy (with a few glitches)I’ve been walking with Wag! for over 4 years and the app has definitely been steadily improving. My favorite part is how easy it is to access various features (like my payments, my profile, my upcoming booked walks, etc.) from the toolbar. It’s also very nice to get text reminders about upcoming walks. There are still a couple frustrating issues with the app, though, like how it tells me that I can initiate an instant payment through Stripe but then won’t let me do it even though I have all my bank/card info attached to Stripe. The app also sometimes sends push notifications for walks outside my chosen radius. If they fix these bugs and do a better job of integrating Stripe, I’ll give five stars..Version: 2.24.2
✓ Dog walking journeyWag has been a big change and help for me I just started and I’ve already been getting so many walk requests it’s been so fun meeting new people and dogs in our community I have a lot of anxiety and depression that I’ve been dealing with lately and being able to get myself out there and stay active has been so great to see the excitement in some of the dogs faces when I return to walk them again it’s so exciting I feel so loved I never really thought I would get your soul into something like this but honestly it’s been life-changing for me it might sound silly or dramatic but this has been the best thing I’ve done for myself and for others I’m so looking forward to more walks in the future.Version: 2.33.0
😕 Wag! Pet Caregiver Negative Reviews
